Miguel is the absolute BEST service advisor that I have ever dealt with. I have owned a slew of different vehicles and have done business with multiple dealerships. Your store is not the closest location to me, but I keep coming back because of Miguel. He is very very great.
Jeff made it very easy to do business. He responded quickly to questions and process to purchase was straight forward. No games !
I bought my truck from Superior Ford and I have always had excellent service so when I bought my daughter a Chevy I wanted to take her car to Superior. There are no clear instruction on how to enter the service department, I had to go inside and ask what to do. The multi-point inspection took about an hour longer than at Superior Ford so we sat in the waiting room for two hours before the inspection was completed and then had to wait another hour to get the transmission fluid changed, I was disappointed that the inspection took so long,
Appointment scheduled within a reasonable time--work completed promptly and efficiently--everyone was friendly and courteous
This post goes out to Justin Manning in sales. Salesman of the year award in fact all of the folks at Superior Chevrolet are top notch. I dont see my self going anywhere else when it comes to trading trucks.Thanks again Justin for all of your help and hard work.
I knew exactly what I wanted, and the salesman, Del, found the perfect truck for me. He made the entire experience quick, easy, and painless. He was extremely knowledgeable about all the features and did a great job of helping me get to know my new truck even before I left the lot. He also followed up with me the next day to see if I had any other questions. Easiest and best vehicle buying experience of my life. My wife is due for a new vehicle in the next year, and we will definitely be calling Del again!
I can not say enough good things about our experience with Del and Superior Chevrolet! From start to finish everything about our car buying experience was great. We drove 2 hours down from MO to get the car that we wanted and we were nervous that this was going to be like every other bad experience we’ve had buying a car. But we were wrong! Del was knowledgeable, helpful, friendly, and answered all of our questions. Everything was ready for us when we got here and all we had to do was sign papers and we were good to go. I plan on having this car for a while but feel positive that when it’s time to buy a new car or upgrade this one we will make the 2 hour drive down again to shop with Del at Superior Chevrolet in Siloam Springs. Thanks again Del!
Dalton was extremely helpful an got the car exactly as I wanted. Thank you so much Dalton for all you help.
We bring allOur vehicles to superior. The customer service is just excellent! Rickey McReynolds was very thorough explaining what was to be done and contacted us about additional needed fixes. Kept us up to date on when our vehicle was ready for pickup etc. Being in farming, our hours are long and it’s helps so much to know what’s going on.
Ok i have never taken my cars to any dealership before. But i will be back for sure. You guys are quick an it was easy thru the whole process. An the man that helpes me check it in wow not only is he so friendly but hes hot as hell. I think his name was Alex or maybe Rick. Not sure i was to busy checking him out. Good job on my Buick. Will be back
They work hard to get you in nice vehicles
Most excellent Professional service. Always a satisfied customer. Love going there!
Rick (assistant service manager) was thorough and identified the issue and explained the problem in detail to me and provided me a cell phone number I could reach him at.What I thought could take a week, took only 2 days and my car was ready. I am so grateful for their service and I am completely satisfied.
Absolute best customer service! They are spot on, down to earth, knowledgeable and caring staff. They tell it to ya straight but in a kindly manner. Still have more of the process yet to come, but feel confident it will work out as it should. Either way it works out, I feel confident referring others to bring their buisiness here! Will update when finalized.
It always takes a while for an oil change...45 minutes to 1.5 hours but your coke and candy help along with the tv in the waiting room and your staff are the best....guys are kind and super knowledgeable and respectful...I always use you for my oil changes
Fantastic dealership. Awesome employees. They were very friendly and very helpful. The place was clean. We may be back next time. Thanks, Del!!!
Miguel my service adviser was informative and knowledgeable. He explained to me in great detail of what recommend services I was needing. He gave me peace of mind with work that needed to be done which I agreed because how he explained these beneficial services.Miguel also demonstrated excellent communication skills. I was even surprise he could communicate in two laughes,what an asset! Because of Miguels professionalism,knowledge and excellent communication skills I will be returning for all my service needs.
I went into the service department and was treated very rudely. This is our 3rd vehicle we have purchased from your dealership and have always been happy with your sales department,but your service department could use some help with their customer service skills.
Anything but a Superior Experience!Beware of the Bait and Switch!After calling this dealership for information on a new AT4 they had in stock, I gave them my credit card to hold the truck until the next morning. Seeing I sold my vehicle, I explained I was a cash buyer and going to drive 2.5 hours to purchase this truck. I received a call back that they would not sell me the truck for a cash purchase, but would only sell it to me if I financed the vehicle for 7 months. A dealer that wont take certified funds for a car?? Thats a new one...Upon calling GM corporate, this is not a GM policy, rather, the dealer trying to make money by financing and not honoring the advertised cash price on their own website...After giving them a credit card number, and supposedly holding a truck, they quit answering the phone. I only received a text of sorry, we cannot do the deal. No call, no nothing. Ive left 2 messages for the general manager with no call back.Ive bought many vehicles over the years, but this may be the worst dealership Ive ever dealt with in my life. They dont even have the decency to call you back!Watch out, theyll make a deal, take your money and back right out it!
Superior Chevy and Buick GMC in Siloam Springs has been servicing our vehicles ever since we bought a new car from them in 2014. Their service staff has always been helpful, professional and courteous. Over the last seven years we have only had three problems with the services performed and they were always quick to respond and resolve.I was a little disappointed after the last service visit when I found oil smears on my door panel, but it was easy to clean up and a small inconvenience considering how great they have been on everything else.I highly recommend this service department.
Service when I got to the dealership was excellent! Im please with the work done on my car. But when I called to schedule the replacement of a recalled part, I was told it had to be ordered, and I would receive a call letting me know when the part arrived. After a few weeks, I called the service department back, and they checked with the parts department which said that the parts were in. I never received a courtesy call letting me know the parts had arrived which caused a delay in getting my car repaired.
They did a wonderfull job and saved me a lot of money by finding out my cars transmission was still under warranty. Was very happy with my experience.
Listed online 2021 Chevrolet Black widow edition 1500 for 55,370. Green in color and when I called to buy it. They tell me its wrong price listed online. Its actually 88,000. What a joke these people are. Wont honor their price online. Typical sales people! Stay away.I have pictures of the vehicle and advertise price.
Dealership was great, whoever was shipping the parts needed for my repair was terrible. And the lack of loaner cars makes it difficult to have anything done. Thanks Joe...
We had an amazing experience with Rich and Joe Burrows. Joe spent many hours working with us to find the perfect vehicle for us. He was very attentive and really cared about our needs. Were very pleased with the service we received.
Del is great, helped us pick the right vehicle. How to use all the features and good options with financing. I would highly recommend and will come back for future vehicle purchases.
Willie worked hard to get my business. Drove an hour and a half to meet him and buy my new truck. Thanks for all you did!
First thing I was not there for 7 hours only 2 hours. Everyone that we talked to was very nice and helpful.
Dalton was super great and helpful, also very kind and respectful as we were talking.
Quick, great service. We were in and out within 20 minutes!
Aside from the attitude, their service department is trash. Their parts department is very helpful though. I’ll definitely be going elsewhere for my needs in the future.
Justin made things very easy
Del, the sales rep worked hard to make the sale happen, he communicated regularly and was very pleasant to work with. The finance manager, Daniel, was also a delight to work with, he was informative about our options but not overbearing.
I love the car I bought and the salesman justin was good but 2019 vehicle no free oil change only 1 fob and no Manuel but the sales guy said hed.get me a Manuel and no return calls from the paperwork guy I guess sales manager
I loved the car dealer guys who was so kind to help my familys out with a good deal like Justin ManningSalesperson and a representative he was so friendly to us the hole time we were there thank you so much for helping us out we appreciate it so much now my mother will be satisfied with her new car she purchased here
Jennifer is AMAZING!! She will do whatever it takes to get you in a vehicle!! I highly recommend going to see her for any of your car sale needs!! 10/10
Joe was ready upon my arrival and knew the finer points of the cars that I was interested in. He made sure that all of my questions were answered and that I was satisfied with my purchase.
I have purchased 6 vehicles from Superior, 3 new and 3 used. I have always had the best sales people on each of my purchases. Jennifer Driggers was an absolute awesome, low pressure and highly knowledgeable person to deal with. She always stayed in touch and after 3 months found us exactly what we wanted. The management answered all my questions and took great care of us as returning customers. If your needing to buy a vehicle you are good to go here! Oh, and ask for Jennifer - you wont be disappointed.
Its always a good and relaxed atmosphere at this dealership.
Fast efficient and very courteous.
Jennifer Driggers was my salesperson and she was very knowledgeable and helpful. I would definitely recommend Superior Chevrolet for buying your next vehicle.,
I have never had my truck serviced here, however the parts clerk went above and beyond to help me!! I lost my key and they didnt have any in stock. He directed me to another shop and even called around to make sure!! Thanks again!!
Jennifer was wonderful, she answered all questions and was very helpful in finding what we was looking for.
Super fast and friendly service. Didnt try to upsell me anything.
Ricky was great, very personable.
Everyone seems to care about the customers needs and that they do a good job for the truck owner.
Called and got an appt, dropped my vehicle off, got a ride to work and they texted me at my request, kept in good communication with me throughout the day. When the end of my work shift came, they came and got me. I had to get a loaner. At the end of the day, they called to let me know theyd have the parts to finish it the next day. I liked the good communication and professionalism. Great experience!
Everyone involved in the sale, and delivery seemed genuinely interested in making me happy and satisfied.
Didnt buy anything but love the fact the young man gave us our space and wasnt pushy appreciate that kind of service
They said they could not replicate our issue which is very hard to believe. I am not even confident they ran all the diagnostic tests because as soon as I got back in my vehicle I had to alerts on my dash saying one of my tires was very low. Very disappointed with the vehicle I purchased from Superior and the service I received the several times it was in the shop being fixed. I will be taking my business to another dealership.
We were informed about almost everything we needed . So Tj and I havent ever owned a new car and now we do wow.
Excellent and prompt service was given. Rickey the service technician is always professional knowledgeable and helpful. We have all our vehicles repaired and maintained at this dealership. Thank you for making it a friendly and positive experience
Miguel was awesome, as always and we were in and out within an hour of arriving for an oil change! Always a great experience! Thank You!
I highly recommend Del Choate salesman @ Chevy dealership in Siloam Springs. From the moment we arrived on the lot Del was courteous & respectful with no pressure on us. Del demonstrated a high degree of honesty and knowledge in giving details of car we purchased. Then when we had follow up questions Del went above & beyond to ensure questions were answered & taken care of in a proficient manner. Del is an exceptional employee & the dealership is very fortunate to have him on board . I would highly recommend that he be given a raise to match the quality he ensures with all his costumers. It has been a pleasure to work with Del. This boy would make any Mother Proud!!! Thelma & Oliver Wilson
Justin and Daniel were the best. They made our visit very enjoyable and comfortable. The drinks and snacks were great. They know their business and served us well. Could not have asked for better service. They knew about the car and credit. Thanks for everything.
Fast service for oil changes, and warranty work. Very competitivly priced for it being dealership. Would have given more stars but when I purchased my vehicle it only came with one key. (Every car i have bought from a dealer always comes with 2 keys)They said they would look into getting me another one but no one reached out.. I feel like it was only empty promises to take my car and go.
Willie was very personable, patient and knowledgeable. In the past, at another dealership, I felt pressured to buy extended warranties and coverage. That was not the case at Superior.I was very pleased with the whole experience and will be doing any future business with yall!
A big thanks to Dell and Jeff for helping us get a new truck for our fleet. They did a great job of helping us get into a truck quickly and painlessly. Due to the lack of inventory in Tulsa we had to look somewhere else. The 1.5 hour drive was well worth it with these two pros taking care of our needs! Thanks again!!
This last Saturday we drove from Oklahoma to look for a truck. We pulled on the lot and was looking around when Del Choate walked up to our car and asked if he could help us. We explained what we needed and more importantly what we didnt want. He listened and was willing to even go across the street to get a truck he thought we would like! He was very knowledgeable about the features and asked several times if we had questions. He is a top notch salesman and we will definitely come to Superior again and more specifically we will look for Del! Thank you to Daniel in financing as well! He made it as painless as possible!
It was really good. The one and only problem I have is I live out of town now and need transportation back to work when I drop my vehicle off and some way to get it back to me. I do work in SS. That would help tremendously!!
First time service department . Was quickly greeted and taken care of. Got my information and what services I needed picked out. Took me to the waiting room and pointed out the drinks and snacks. About a 30 minute wait but wasn’t bad. Waiting area was nice and clean as the rest of the dealership.
Its a Chevy thats all that needs to be said its a great vehicle 🚑
I want to take the time to thank the whole parts and service department here at Superior Chevrolet Buick GMC here in Siloam Springs, thanks to the team work of the service writers of Miguel, Ivan, Rickey, and the service manager Paul, and the Technician Marshal I can now drive my truck safely while a smile on my face. I recently purchased a pop up camper for my family and decided to change all of the brakes and rotors on my truck to be able to pull my camper safely and with confidence. In the middle of me working on my truck I came across some issues that I did not have the time to fix, they finished the job for me on my truck and replaced a bad brake caliper and now when I drive my 2003 1500 truck it stops on a dime. All thanks to the service department of Superior Chevrolet Buick GMC in Siloam Springs I now drive my truck with a huge smile knowing that me and my kids and wife are safe driving my truck and wont be putting anyone else on the road in danger. Man am I ready to pull my camper this weekend and Im not even nervous about doing so. Thank you Superior.
Very fast and friendly.
Joe Conaway is a tremendous asset to your organization. He knows his job, and he does it well. Joe kept me informed, and when lack of parts held up the job, he assured that I had transpirtation.
Great service and great service guy Miguel
Great experience. Joe in sales was easy to work with. Bought over the phone and drove 3 hours to pick up same day. Everything was as it should be. Fast in and out. Daniel in finance was also best I’ve dealt with.
Friendly, knowledgeable staff. Buying process was simple
📍Very good customer service and Car Service!!🚘🛠Thank you so much !!
You guys did a awesome job everytime I bring my truck to you guys
I like this place the workers are very profetional and the job they do is very good.
My concern was addressed and corrected promptly with no hassle. Awesome job!
Paul Kauffman and his service staff are professional and always provide excellent service to our vehicles!
My car needed several major repairs. Miguel was very quick to call me with an estimate and he kept me updated throughout the process. The repairs on my car were completed much quicker than I expected and my car is running perfectly!!
The whole experience was great. The salesman was very good. Even the paperwork was easy. Overall very satisfied.
Steve and Daniel were incredibly attentive to my needs. Steve helped me with many trucks and showed me every option and we ended up finding the perfect vehicle for me. Would definitely come back for my next purchase.
They were honest, knowledgeable, professional, and expedient. They stayed late to finish the sale and had a great attitude about it. One of the better experiences I have had buying a vehicle.
After 15 years dealing with superior on buying various vehicles over the years. Went for my first oil change, which was supposed to have been free ( remember after buying several different vehicles over the past 15 years and always getting the first oil change for free and *never given and expiration date EVER I was charged for not having brought my vehicle in in March). Im so done!!!
Quick, efficient, knowledgeable, pleasant staff and atmosphere!
Very friendly and helpful was impressed
Joe and Daniel was very helpful. Calm and collective, not pushing at all. I will be going back in the future. 😁
Miquel did a great job. Service was great,
I had a terrific experience at this dealership. Rich, the salesman, was very low-pressure and was genuine about his thoughts on the car. He was extremely low-pressure, working ith me to get the best price! Just a pleasure to work with!Daniel, the finance salesman worked with me to get the very best deal I could, even beating out my own credit union!I couldnt ask for a better group here!
Great people! Friendly and no pressure! Would definitely do business with them again.
Have great deals on cars
Everything went well. 👍👍
Great experience with Superior GMC. Easy to work with, great people. Dell and the team were there to help structure everything that worked with what we wanted. Great people.
An amazing place to buy a vehicle!! Low pressure sales, friendly, and very helpful. We couldn’t be happier with how we were treated.
My mechanic was courteous and knowledgeable, making my experience pleasant and smooth
All techs I have met has been very courteous and explains up coming maintenance very clearly and why it is needed.
I was kept well informed throughout the process and they did their due diligence on the problems I was having with the truck. Even though they couldnt fix it he told me what to do if it started doing it again so we could catch it next time.
Everything went real good.
My service experience was perfect. I got right in and the time I waited we very short. They had taken care of everything and I was ready to go.
If you are interested in buying a new or used Chevrolet you need to go see Willie Collins. Willie will listen and help you find the right vehicle at the right price. Thanks for all your help Willie.
Great services
Quick, efficient.
Courteous, efficient, and professional.
Great service, great crew! Very happy with my service.
Del did a great job on getting us in the truck that we wanted. Didnt even take as long as it has in the past. Thanks a bunch.