Very happy with the service and courtesy. Alan and Kurt took time to explain the intended repair, no surprises. Problem was correctly analyzed and repaired. Wait time was minimal for the job. Trish was also helpful. Very good facility. Keep up the good work. Returning customer loyalty discounts would be a plus.
We are very grateful for the staff at Mr Tire especially Jordan. We had a blow out on our camper and after having a road side service put the spare on we headed over to the closest tire place. Since we were two hours from home they graciously put us as their number one priority and got us a new tire in under an hour. Jordan also took the time to fill the rest of the tires to the correct psi. Thank you very much Mr Tire staff!!!
They were really great at checking out my kids car when coming back from the beach and fixing the problem and getting them back on the road quickly. Thank you so much!!!! I really appreciate it.
Had an incredible experience with Mr Tire great prices friendly, helpful, professional staff! I worked with Trish who was very sweet and helped me find the best deal for me and my budget! I walked in no appointment and had 4 new tires on my car in 3 hours! I would highly recommend them to friends and family! The mechanics were also helpful and friendly and offered me some tips on the best way to get the most out of my car! Thank you guys again!
Had a great experience with replacement of my camper (travel trailer) tires. They had them in stock and Doug showed me the correct tires for my situation. A great experience! I’ll definitely be back.
The staff went above and beyond! Nobody wants to go buy tires. It’s something you have to do. Doug and the staff got me what I needed and back on the road. What a great experience. And thanks for not trying to sell me something I didn’t need. Will definitely go back. Thanks guys!
Great people working here. Definitely went out of their way helping me with tire selection and warranty assistance. Very easy to get scheduled and seen as well. Thank u all
My truck broke down and I was able to get it to Smyrna Trish the assistant store manager and the store manager got me in right away and checked my battery alternator and other charging system checks as soon as I got there because they knew I was stressed and heading to a important meeting in the afternoon. The alternator was there within a half hour and was out on with in a hour of receiving the alternator. The tech performing repairs was a true professional as well. These two make a awesome team watching them interact with each other and other customers/ clients was impressive I never leave reviews for any company but they did such an amazing job I feel like all should know how great these two are. Thank you so much Mr. Tire in Smyrna Delaware great job Keep it up. Thank you again for helping me in my time of need.
Today was my first visit, and it was a great experience! I was running late for my appointment and when I called they were very understanding and kind. When I arrived, the customer service was top notch and I was able to use the free WiFi to get some work done on my computer while I waited. My tires were put on quickly and for a great price! Everyone was so nice and it was evident that they cared about their customers. Highly recommend!
I came in today, and had great customer service from start to finish. I highly recommend this company, and especially in this location of Smyrna, Delaware, as this was some of the best service I have received. The staff was very attentive to each and every request/detail put before them. They were also very patient, as well as eager to teach, and inform of each step that was next. Not to mention, they were able to finish a task that what could’ve been hours at another company, in a matter of minutes.
Great first experience at Mr. Tire! Amazing customer service, they explained everything in detail, they showed me the work they were completing on my Jeep, and they didn’t use my automotive ignorance to sell me anything I didn’t need. I will definitely be coming back to Mr. Tire the next time my car needs to be serviced or repaired!
They were really nice and pretty quick. Overnighted the part I needed and fixed it the next day. Overall really happy and will be back
I visited Mr. Tire for an oil change for the first time yesterday. From making the appointment to actually getting it done, they were so polite and efficient. They got me right in, they were quick, they were informative, and it was a way better price than anywhere else I have gone. They have earned themselves a regular for sure!
Had a great experience with Trish! She was able to value a discounted price on the oil change even though I forgot my coupon. She was also able to get the car in for a quick tire change that needed to happen. Very happy with her service and experience!
Getting our vehicle fixed today was an unexpected expense, but I can rest easy knowing it is safe to travel up and down the roads. I like that they thanked me sincerely for my business and were kind, courteous and professional. Burt did great work and went over and beyond. Doug at the counter was busy when I came in, but he took care of me quickly. I also appreciate the detailed summary of what was done. I now feel comfortable to drive where I need to, knowing the car is in good repair. I thank the team for their hard work! Nice job. 👍🏼👍🏼
I strongly advise anyone to not have any work done at mr.tire in Smyrna Delaware, or potentially any mr tire for that matter. I received a quote from the service advisor for 188.96 for mount and balance of four tires and a alignment. ( note I supplied my own tires ). Dropped off my vehicle 4-25-20 and went to pick up when notified it was completed and was charged 328$ after being told my out the door price was 188.96. This place will gouge you with fees that they do not disclose. I was also billed for additional parts for 56$ that I did not receive a phone call to approve or deny replacement. Also charged 29.95 per tire for warranty, flat repair, suppose to cover stem replacement during mounting. So they billed me for a high mounting and balancing charge for a warranty on tires that I did not buy from them. Following this I addressed the situation and the employee told me we can’t warranty a tire you didn’t buy from us but we will plug it for free. So I paid 40$ for a potential plug? Corporate has been called on this situation and I will update this pending their reconciliation. Again I do highly advise you stay clear of this establishment.
I just had my vehicle serviced here in Smyrna. Great professional staff. I was a walk in and they took me no problem. I didn’t wait any longer then 20 to 30 minutes. The lady Trish at the front desk was extremely Professional took me as a walk in no problem and had me out like I said in 20 minutes. I’d highly recommend going over to see them to get your vehicle done.
I had a great first experience at Mr. Tire. I actually learned a thing or two. Extremely knowledgeable, friendly staff. Thank you for taking the time to help me better understand the warranty details and the different places to go if I was away from home and needed tire service. Thats extremely important. And, my truck drives like new.
My tire pressure light came on while I was out shopping with my daughter. After googling nearby tire repair service centers, I found Mr. TIRES. As soon as I walked in Trish ( front desk) greated me with a warm smile and got my car right in. Allen (store manager) later came out to give us and update and show up the piece of metal that was in my tire. Great service! I will definitely be back!
Didn’t have any troubles with service! Had my oil changed and tires rotated! My car runs great! Thorough inspection too so I know what next needs to be maintained! Thank you to Tricia and to the person who serviced my car for helping my dad and I!
Very knowledgeable staff. The team at Mr. Tire in Smyrna went above and beyond to help me find a leak in my wheel, yes wheel as in rim. I returned because one of my new tires wasnt holding air, they patiently searched the tire and eventually found that the rim had a weld from a previous owner. They explained in layman terms why the weld was not compatible with the aluminum rims and how it was loosing air while I was driving. When I returned with a replacement rim they got me in right away and swapped rims the same day. It is refreshing to have a team of professionals that treat you right and prioritize their customers first. Excellent service!
All I can say is they are great. Theyve worked on two of my cars and each time the experience was 100 percent satisfactory. I highly recommend them.
Ive been coming to Mr. Tire in Smyrna for close to 3 years. I always receive great service. The staff is super friendly. I enjoy using the coupons they always offer. I make appointments and sometimes I dont but thats okay because they also take walk ins and I never wait long for my services. The mechanics here are great at what they do. Wouldnt consider going any place else to get work done on my car.
I have been to the store twice in the last 2 weeks. Trish has helped me in many ways. She is very nice and did everything she could to help me out. A great person all around. They have fast service and great people that makes you feel welcomed.
Cindy was extremely professional and polite. I have never been to this location and will definitely be coming back!! I didn’t have an appointment and was in a really big rush,, she got me right in, tires replaced and i was out in no time ! I really appreciated it !!!
Awesome staff! Very professional and friendly staff. My car (Buick)was stalling out at every stop and turn and I couldn’t find anyone in the area that had the parts or that would even get them so they could replace the bad sensors today. Not even the Buick dealership could fit me in until next week! I called the Smyrna store and told them I couldn’t come until 4 pm and they said no problem. They diagnosed it, had the parts delivered and made the repairs. Highly recommended!!
My husband takes our vehicle here and he says its the best place around!! Always very professional and prices are reasonable. We would highly recommend
Great Place... although they couldnt fix my tire, they did a tremendous amount of work for free, just to assure my safety... hard to find this kind of service anywhere else... Excellent service!
Doug went above and beyond for us, thank you 🙏🏻 My husband and I just purchased a 1975 Airstream in Maryland and were taking it back to upstate NY when after just 15 minutes of driving the tire blew and the other 3 were going to at any minute! We managed to limp 15 miles to this location and were greeted by Doug. We explained our situation and how we needed to get home to work the next day (it was a Sunday) and even though they were very busy that day, he made sure he got us done and road ready. He went out of his way to find the right size tire we needed (since the tires in the Airstream were so old it didn’t even have the right numbers on them.)So we definitely highly recommend this Mr. Tire location, thank you again Doug and also to your employees who worked on our tires as well! We would have been stuck stranded and both having to miss a day’s work plus having to pay for a hotel for a night (the Airstream isn’t ready to sleep in yet) so you guys saved us a lot of money and headache!
This experience was awesome Mike and Alan really know there stuff! I would recommend this place to anyone!! Thank you so much and I will be back🙂!!
Mr. Tire fit me in right away as a new customer. My oil change was done quickly and correctly and I really appreciated the $10 coupon and the full-point-inspection. I also like that they rotate the tires more frequently than some places. Quality service so far. I will be going back. Thanks.
Very helpful and customer service was great. Trish was very helpful and answered all the questions I had and explained everything well. I highly recommend! Go speak to trish!
Dave was excellent, he went above and beyond to provide quality service. More than helpful. I highly recommend this place !
We came in today to change 1 tire on our daughters car. Luckily the staff noticed the inner part of a second tire was down to the thread....even though the outside of the tire looked brand new. Really appreciated the attention to detail.Doug was great! He was being pulled in 8 different directions but kept his cool and explained everything in great detail. We ended up changing tires on a second vehicle because of the price and the service.
They are very friendly and helpful with everything. Just moved here a year ago and I have found my home to take care of our babies (yes our 3 cars is our babies)
I had a great experience at Mr. Tire! Doug was amazing from start to finish. He was helpful in the payment process and gave me a very fair price. He had the parts the next day and had it ready to drive home before I got off work! I will definitely be back for any services my car needs. Very professional staff with great customer service all around at this location.
Loved the customer service that was provided. We had a flat tire & couldnt find the right socket to fit the lug nuts to take the tire off. Allen went above and beyond to help get us back on the road safely . Thank you so much!
Staff was very helpful and informative. They had me in and out in less than 30 minutes. I will definitely use them again!
Courteous, professional staff: The staff is very pleasant and attentive, especially, Trish who greeted me upon my arrival. The mechanic went right to work and service was completed in a timely manner. I would utilize the services of Mr. Tire, Smyrna location, again. 😀
Had a blow out and Stuart was more than accommodating! Got us back on the road for our trip as quick as possible. The facility was clean and nice and our kids were able to hang out without worries while our car was repaired. Great customer service! Highly recommend!
If youre looking for the best, most friendly, and swift service, you have to go to Mr. Tire in Smyrna!! We called to schedule an appointment at 3:58pm on a Wednesday after I noticed a screw stuck in my driver side rear tire. Trish had answered the phone and was very pleasant in helping us get in with an appointment right away. We arrived to the store at 4:11pm (there were four other customers present) where we were greeted and our tire was assessed promptly to see if it needed repair versus a replacement. They were very thorough in explaining the conditions of our tires (some needed to be replaced from the balding/some needed to be rotated), what would be most safe, and what made sense from a financial prospective. Often times, other places try make a quick sale off of someones unfortunate situation and try to up-sell products/services. It was evident that the team here at Mr. Tire had the customers best interest in mind and cared for us! Trish gave us a call at 4:58pm to let us know the vehicle was ready (we had dinner reservations and couldnt stay) for pick up! Amazing service.
This place is wonderful!!! Arnold and Stewart were the best! Very professional, and fast. The prices were fair and they explained everything that was being done!!I was in and out quickly! I will be back and definitely recommend this place! Seriously. I dont normally give reviews but with the service Ive had here today, and it being such a positive experience, I had to. Check then out!!
On a busy weekend in July, Mr Tire saved the day when we discovered a screw in our tire when we were a hundred miles from home. Their fast, efficient, honest, and courteous service was much appreciated. This is a great company to do business with.
I just had the most amazing experience here. They really took great care of me and they are just so friendly. Alan and Trish thank you so much for making my day better!!!
I absolutely enjoy the excellent service I always receive at Mr. Tire. The customer service provided by this Team is outstanding. I fell like they listen to me and always give me the best options for my car. They care about me and my car. I always get the best advice and options for my money. Arnold, Doug and Steward are the best. Thanks guys😊!
Mr. Tire takes amazing care of both of our vehicles. We’ve been coming here since they opened and they always do a great job with the best customer service!
Often get oil changes there, and now needed tires on my Kia. The front desk crew, Trish, Alan & Doug, are always friendly and helpful. They deal with multiple tire manufacturers and were able to get me a set of Kellys that had a great wear out warranty at a great price. Definitely a place I can recommend for auto service.
I love Mr. Tire!! The Smyrna location has the nicest staff and they always do an amazing job taking care of all of our cars. Wouldn’t trust anywhere else!
Mr. Tire pointed out that the dealership had let me leave with 4 different tires on my vehicle! I had scheduled a tire balance and didn’t realize the tires were different. Very thankful that they did not proceed so I could contact the dealership for a correction.Thank you for your honesty!
Mr. Tire is great company. Had a flat tire, went to Mr. Tire for service. Although they were very busy, Doug at the front desk and Aaron the technician took the time to help me. They went above and beyond their duties to make sure I had great service. I recommend Mr. TIRE if ever need tire service.
Trisha and Allan were amazing. Knowledge, helpful and courteous. I took their recommendations on a set of tires and couldn’t be more happy!Thank you both very much!
Mr tire was great. Trish makes sure everyone one feels welcome there like shes known us for years... she got my in and out quick... and she even made time to come talk and laugh with my kids makayla and cooper.
I took my car for an oil change and after I got it back the oil light comes on and it starts rattling. Never had a problem before I took it there......update: just took it to another shop and it turns out they never even put oil in
Excellent service. Staff was patient in explaining to me the differences in tires and helping me select the best one for my car and budget. Prices were unbeatable and I was in and out of there in no time at all.
The staff here was awesome!! They fit us in last minute on a Saturday to boot! They completed everything fast as well!! Highly recommended!
Trish was AMAZING! She let me know as soon as my tires were in and she also helped me get the best bang for my buck. She also helped keep my little one busy while we did paperwork, go see Trish at Mr. Tire in Smyrna!
I Always Have A Very Good Experience At Mr. Tire In Smyrna DE. The Staff Is Always Very Knowledgeable And Always Helpful. They Always Get My Car In And Out No Matter How Busy They Are Or Booked Up. Stu Is Always So Very Helpful And Very Patience. Thanks Again For All Your Service. Good And Trust Worthy Mechanics Are Hard To Find. I Will Continue To Get My Service And Repairs @ Mr. Tire.
Trish was very nice and informative. Bought 4 good year tires and had an oil change. We will definitely return
Trish was very helpful with my sons oil change today honoring a coupon that was forgotten as well as rushing the installation of 2 tires we needed for going on a trip. Thank you very much for making my sons car safe for his trip!!!
This was my first time at Mr tires, and they were awesome! They got me in and out fast and the customer service was above and beyond! I will definitely be back again
First time coming here but I got to say I would highly recommend coming back for future service. Arnold took care of everything, awesome guy. Went in for an oil change and wheel alignment, even though the alignment couldnt happen, the guys still showed me what was going on with it. Staff really knows their stuff, and still got my oil changed quickly. Cant stress how good this place is.
Nice, clean, comfortable evironment. Mr. Arnold displayed a good sense of customer service by paying close attention to what I need to get down on my vehicle. I also got a very good deal fixing my tire. I will definitely be back at the location for future Auto Care.
Stu is the best. I have been coming here for 2 years and he has always been great. Great service, great prices. Recommend for everything from tires to oil changes to repair.
Doug is amazing! I refer everyone to this location because he always gets everyone in and out very quick, every time after leaving every person including myself is extremely satisfied. He has literally turned a very bad stressful day into a relaxing one! Thank you so much for going the extra mile!
I will never visit this shop again. I feel as if Stew took complete advantage of the fact that I am a woman and I do not have much knowledge about vehicles. I requested an appointment to have 4 new tires installed on my car (which took 2 hours). I was told by my husband that I did not need new sensors. Normally my husband would handle such needs but he was unable to due to working out of town. I was told by Stew that it was illegal for them to put new tires on my car without replacing them therefore they were replaced. Come to find out I was lied to and it is not illegal. It is illegal for them to not replace a bad sensor and none of mine were bad. In addition I was also charged $50+ for road hazard coverage that I did not ask for or agree to. Stew asked me to give them a 5 star review in exchange for a discount which I wouldn’t recieve until my next visit. In fact he even told me exactly what to write in my review. At first I complied because who doesn’t want to save some money at a repair shop? I didn’t not know how much I was taken advantage of until my husband made me aware. I’m positive I’m not the only customer who was asked for a bogus review for a discount. This is unacceptable and this practice of bad business must be exposed.
Had a popped tire on a Sunday, and most places were closed I went to 2 other places that couldnt fit me in or didnt stock tires. I do 200 miles a day and couldnt wait. Mr tire fit me right in, since it was a loose tire they squeezed me in between their current appointments so I wouldnt have to wait long. Highly recommend.
Everyone is always so helpful I really enjoyed mr. Tire theyre very knowledgeable and courteous they definitely have my business for life
Doug was awesome and very helpful. Helped me out with getting the car in and out fast. Very knowledgeable and nice. Tom as well both sat down and explained in detail to where I could know exactly what was going on.
Recently, I bought tires and got an alignment at Mr. Tire in Smyrna. The manager, Doug, and the tech who worked on my car were both highly knowledgeable, friendly, and professional! Their communication, customer service, speed and accuracy are top notch! I’m grateful that I have been a customer here for a few years!
Thank you Stew and thank you you Arnold for the fast in and it service. Always with a smile!I have been coming to this place for about 5 years and I have always been taken care of with great respect and honesty.Much appreciated! Have a wonderful day!
Arnold and the guys at Mr. Tire are amazing! Thanks for taking care of me and making sure my car is safe and serviced properly. I recommend their service to everyone. They are friendly, fast and reliable.Thanks guys!
Super friendly and fast service! First time here, they took me in right away for an unscheduled oil change and was out less than 30 mins. I’ll definitely be back 👍🏻
Came in and talked to Mike Shemanski about getting new tires put on my car . He was nice & professional . Very speedy service and very friendly . Mr Tire overall is the best place to go for your automotive needs in the Smyrna/Clayton area !!!!!!!!!
Amazing service and friendly employees! Stewart provided great assistance in getting me the tires I need at a great price. Definitely will be coming back.
Great service and facility at Mr Tre! Everyone was professional and spent a good amount of time explaining to me what needed to be done on my car. Alot cheaper than the dealership!!!Thanks!!!!!!!! Highly recommended!!!
A big thank you to Stuart Friedman for helping us this morning. We were 3 tires down only into an hour of our trip on our way to Virginia. We called as soon as they opened and he showed great customer service offering us 4 brand new tires and he replaced them and sent us on our way. Thank you again Stuart!
The guys here are great. Quick and speedy service done with a smile and you cant beat the prices. Always come here for all my automotive needs.
Used to be a good place to take your car. Now they ask you to give 5 star Google and Facebook reviews to get a barely worth it discount. One guy on the counter to slow and another to rude. You just cant win at this place. Highly recommend taking your vehicle somewhere else.
Tom worked on my vehicle for five hours did a complete make ovet. Tom did not bounce from car to car he worked on only mine. He didnt add things on that I didnt need. He gave me an actual assessment of my car. I will definitely be back. I tried to give a tip and he absolutely refused it. That alone told me they were all about the customer!!!
I bring my work vehicle in to Mr Tire whenever I have an issue. They are prompt,courteous and knowledgeable. Stewart has handled everything to get me back on the road quickly!I Definitely recommend them. -Mike@Terminix
I had a brake line bust on my way home from the beach the other weekend. That is a scary situation to be in by yourself and two hours away from home. I found the Mr.Tire location in Smyrna and they more than exceeded my expectations of service. They showed me what was wrong with my car, explained every step to fix it and graciously fixed it for me the same day. Allen and Trish... I cant thank you enough for kindness and compassion! I just wish you were closer because I would bring you all of my business!
Honestly one of the best places I’ve ever brought my car to. They helped me out with finding out my car had a silent recall on my engine and helped me get that taken care of. Doug and his team are extremely fast and friendly, they definitely make you feel like a valued customer! I will continue bringing my car here for any service needed!
I received an estimate from another company and they were $200 more than Mr. Tire!! The repair was done in a few hours and they kept me updated on the progress. I will definitely continue to visit Mr. Tire. Great group of people.
I got great service when I came to Mr tire. They were nice and quick. They let you know what’s wrong with your car before doing anything extra. I will keep being my MDX back to them for service. Doug was the Best!!!
First time coming to Mr. Tire and my service was excellent. Arnold was very helpful and able to get me an appointment to get my brakes looked at. I will definitely be back for future services on my truck.
The desk manager was super friendly and addressed all my concerns. I was in and out quickly. I felt I was the focus of his attention while talking to me. I’m definitely coming back to Mr. Tire in Smyrna!
Doug was great and I was in and out with a oil change very fast. Doug was great with customer service and the mechanics were even better. They also have great prices. I will be back 100% in the future.
Great customer service! I got a new tire in under an hour and Trish was very friendly! Great experience
Very Sweet & Helpful. Clean, Quick Lady At The Front Desk Is An Angel.
Very courteous, friendly service. Highly recommend. They’ve been taking care of my cars for about 5 years now. I recommend making appointments, however, because they can get pretty busy. As expected for good service places.
The manager Stewart is a gentleman and exceptionally helpful.Not only was the service prompt but it was accurate to boot.I would recommend this location to anyone who enjoys honesty in the work place.
Not happy with my experience. Everything that was expected was great. Do not appreciate them making me take optional additions.
Had a nail in my tire and was pretty terrified . Mr .Stuart assured me that all will be well and he kept to his words . His men jumped into work and I was back on the road in a timely manner. Mr. Stuart displayed high level of prossiomalism and he was very reassuring . The price was very competitive and the services second to none. Thanks and be rest assured that all my family will be coming here hence forth all because of you Mr. Stuart . God bless !
Very friendly and helpful staff. Can usually get your car in the shop quickly.
Doug was fantastic. He set us up with the right tires for our truck. We will be ready for good and bad weather the next 4 to 5 years. Service was quick and efficient. I am happy with the rotation and rebalance schedule that they do to extend the life of the tires.will be getting all our tires here.
These guys are great, they are always trying to help. I was getting work done and the tech comes out and does saves me 100 bucks. Great service great help couldn’t recommend them more
Great customer service, fast and friendly. Highly recommend coming here for service
Great service, friendly staff, and they really do look out for their customers! I will definitely be coming back.
The manager, Doug, was very helpful and friendly when I came in for an oil change. He gave me a great coupon as well. Great service and customer service
Everyone made me feel super welcome and they all were very polite. Tony and Tom gave excellent service for me today. Everything was quick and easy. Would definitely recommend