When I walked in Cycle Gear I was greeted by the staff, Im from New York so that alone made me feel comfortable coming there! They had a great selection of motorcycle accessories and apparel. I came in with my girlfriend to show her the differences in helmets and jackets, I ended up buying her and myself an adventure jacket when we go riding! The staff was so attentive to us and very knowledgeable on the apparel. Also the sales they had was one of the main reasons I bought our jackets! The added plus for me was the discount I received when I signed up for Riders Plus membership! I am highly impressed by the whole experience with Cycle Gear, I definitely recommend going there for your Cycle needs!
Employees were helpful, fitted me for a helmet and gave me recommendations if I didnt like the ones that they had in stock
Great place for beginners and well experience riders . They mostly have wearables in stock and what they dont they can easily order it
Previck store to buy motorcycles gears at A nice prices I with be back in their store again
Freaking AMAZING. very helpful. Showed me stuff and explained it all then showed options that made since. And no it wasnt the most expensive stuff either. Freaking awesome!!!
Stopped in cycle gear in Atlanta coming home from mountains. Purchase helmet and communication device. Great service!!!!
Ive been coming to the Smyrna Ga Cycle gearFor the past few years. They have always been very honest, kind, helpful & knowledgeable. I even left my phone sitting on the counter not realizing this for almost an entire day. But they were honest enough to set it to the side in a safe place until I backtracked my steps. Its almost like a family when entering these doors. Thank you Cycle gear. You guys will always be my first choice...
Im new to riding, and had quite a few questions about jacket materials and styles. The salesman was really knowledgeable about their products, and the prices were very reasonable. I ended up leaving with a new jacket and a pair of cool riding jeans.The store is easily accessible being right off 285 and 75.
Had an amazing time at Cycle Gear. Everyone was so nice and knowledgeable. I was purchasing Bluetooth sets for my helmets and having them installed. They helped me set them up with my phone and made sure my helmets fit properly and comfortable with the sets in. Answered any other riding questions I had non related to the helmets as well. And they congratulated me for becoming a new rider.
Very helpful, let me try a tank bag on my bike before buying to make sure it was a good fit. It was too big and bought a smaller one. Love doing at Cycle Gear!
Great Customer service. Bought a leather motorcycle jacket online and returned it to Cycle gear without a problem. Also reordered a bigger size. Always friendly staff.
The guys at Cycle Gear are knowledgeable and helpful. They answered all of my questions and helped me discuss close outs and discounts that I wasn’t aware of. Two Thumbs up!
My son and I went in to the cycle gear in Smyrna to buy helmets. They have a great selection and were within 5% of the best online deals I could find. Ended up buying two awesome Sidicci helmets. We also purchased the Sena 50r comm setup. Which they installed for free. Mindy was quite helpful and walked us through the set up.
Great local store for getting motorcycle gear. They have a good selection and staff is very helpful.
Fig was a Yuge help in getting my son and me set up with our new helmets. The team was attentive and well informed. Thank you Fig & CG for making our experience a winner!
I rarely leave reviews but Bailey (I hope I’m spelling it right) had far and above the best customer service I’ve had in a long time. I ordered a helmet and he called to let me know it was ready whenever I could pick it up. I let him know I planned on buying a Cardo bold and he offered to put in on and had everything set up and waiting when I got there. I’ve been to a couple of different cycle gears and and this level of service can be seen throughout the stores but Bailey definitely took it a step above. I can definitely say all of my equipment and gear will be bought from Cycle Gear going forward!
The man who helped me was extremely helpful, but not pushy. I was very happy with my experience and with my new helmet.
Quick tire mounting service! Well done.
The gentleman that helped me yesterday were absolutely great!! Their customer service and attentiveness to my needs were amazing!Will continue to shop with them going forward.
Honestly I have been going to the Smyrna location for years. The staff has remained extremely helpful, knowledgeable, informative and exercise patience as customers shop. They fit helmets, and riding gear. They install pin lock shields, an will custom Bluetooth headsets to your helmet for you. All of this with a gray friendly attitude. It’s always a pleasure shopping there.
A friendly and helpful staff, always a good experience there, cant wait to go back
Got there right before closing, was able to get my brakes and go.... thanks guys..
Good selection for the floor space. Very helpful staff.
Staff was super helpful and friendly. I felt like they actually appreciated me as a customer. Will definitely be visiting and supporting this store again.
I called this location looking for a particular one-piece race suit that apparently was a new release. Brant, the store manager, offered to call me back when they had one in, which he did later the same day. When he called, he offered to open the doors for me 15 minutes early so I could try them on and get the size I needed, as he felt this was going to be a popular item that would not be on the shelf long.True to his word, I was let in the store 15 minutes early, and was able to try on the suit, which I was glad I did, because the sizing ran a little larger than normal so I ended up going down a size from what I thought. I also bought gloves as well.Great service and good to be able to try on an item thats a pretty major purchase for me.
I drive right past MTN Motorsports to come to cycle gear every time. Helpful knowledgeable employees and they even stayed open late so I could quickly run in and grab a helmet for the next day. No complaints.
They have everything, and if they don’t have it, they can get it. Very knowledgeable staff too. Not pushy, just helpful.
The team at Cycle Gear could not be more friendly! They helped me find exactly what I needed and the entire experience was a pleasant one! I highly recommend them for all of your cycling needs!
Wonderful customer service and hey knew exactly what I needed! I have a great conversation about helmets and safety, they pointed me in the perfect direction. Thank you Cycle Gear for your service
The people there are very professional they catered to my every need and they were extremely expeditious about getting both my wheels done at the very moment that I walk through the door I went to three different stores to get the job done and nobody seemed to have the time or the motivation to do something as simple as putting two tires on two wheels but the crew especially Thomas took control and charge of the situation and made me feel like I was welcome in their store and even had me consider applying for a job because the atmosphere was so pleasurable.
I will never go to the Hiram store again. But the Smyrna store saved the day. Best customer service I’ve had in a while and got exactly what I needed. Very informative very helpful not pushy at all.
Excellent service. Had an issue with the communicator on my helmet not charging after only 3 months and they immediately offered to swap it for a new one. At the end the lady that was helping me apologized for the product not working correctly and I told her not need to apologize when you are so quick to fix my problem. I have been and will be a repeat customer.
EXCELLENT Customer Service !!! QUALITY Products!!! GREAT Prices!!! Im Definetly A Fan!!!💯👍🏽✊🏽🔥
Best cycle gear shop in metro area. Professional, friendly and helpful staff. I had all my questions answered by knowledgeable staff that also helped gather everything I needed. Great inventory and selections. No need to go anywhere else.
Very cool store great stock of all kinds of items.Super friendly,helpful staff. Always like to shop a store where some one or more than one greet you ans say hello when you walk in
They have real good and nice stuff here. I like the store manager very knowledgeable of whats needed.
Cycle Gear motorcycle store is a great place for knowledge and supplies, the staff was very friendly and helpful 👍,
Consistently excellent customer service. Not 5 starts because selection is limited relative, of course, to their website. However, they work incredibly well WITH the website, and encourage the convenience of website coupled with in-store returns.
Great price on tires: shipped right to my local store, and they installed for me - they were careful and did a great job… highly recommend CycleGear!
Great experience! Staff was professionally, friendly, and knowledgeable. Great all-around selection of gear at multiple price points. Was in and out within about 15 minutes. Highly recommend.
Very helpful staff, I had a few questions and they were answered thoroughly to ensure I purchased the right product. Definitely recommend to anybody
I stopped by yesterday looking for a phone mount and was helped by Jordan and Thomas. They were both extremely helpful and knowledgeable and went above and beyond.It was overall a great experience.
The staff is incredibly attentive, friendly, and patient. I feel such comfort going into this store knowing they’ll assist me in whatever I need in a very enthusiastic manner. They are super knowledgeable of all their products and make recommendations that are honest and perfect for your needs.
The staff was very knowledgeable and friendly. It definitely was a good experience.
The guys there are awesome! Treated me as a valued customer.... couldnt have asked for a better public customer service transaction.
I thought I had previously purchased from another store the wrong brake pads or not enough pads for my Victory motorcycle. I called them right after opening and they had what I thought I needed in-stock and set aside for me since I wouldnt be able to get there till 630. I realized then, I had gotten the correct parts previously, but i bought a couple other items I needed. The gentleman was very helpful with all my questions. This is why I like shopping at Cycle Gear.
I went to CycleGear to have a rear tire mounted on my motorcycle rim. I went about 3 PM on a Monday. Although they have tires available at their store, I had pre-purchase mine over the Internet through a parent company of theirs. I also had purchased a new tube because I have a spoked rim which requires a tube. I don’t think they will change the tire without you having a new tube if your tire requires. They greeted me immediately as I walked in the door. They were both friendly and attentive. They were able to get to my tire immediately. I may have been a little lucky there. It took about 45 minutes for the man to finish the job. I think that is a fast to average amount of time to do the job. It looks like the job was done with some care being that my rim doesn’t seem to have suffered any damage during the mounting of the new tire. I’ve been riding on the tire for two days now. The tire seems to be well balanced giving a smooth ride as a new tire mounting should. This is not my first time I’ve had a tire mounted at CycleGear. I’m very happy with the work and the interaction that I have had with the staff at the Smyrna store. Thanks guys! Oops, and I can’t forget about the girls that sometimes work in their store. So, thanks ladies!
Great selection of riding gear and helpful employees!
The staff was very accommodating and knowledgeable about their products.
Great customer service was able to get quickly get what I needed answer for what I came for an answer to any and all questions I had at that time
Great group of guys working the store. Have come here to shop for all sorts of crazy needs for the bikes and they’re always helpful
It was the best customer service! The sales associate was well informed on all products. I walked out with a helmet that fits perfectly. I am happy customer that will return to this store for years.
First time rider. Staff was friendly and helpful in setting me up with essentials for a safe ride.
Every time I go to Cyclegear I am impressed with the staff and product selection. If they don’t have it there, they can order it. Extremely helpful every time! I love the tire sales they will have from time to time on different tire brands. I have a special needs daughter who is nonverbal but because of me loves motorcycles and going into motorcycle stores. I bring her with me to Cyclegear and the staff there greet her with a big hey Jordan and a smile…. It’s pretty cool and she even loves it there! I can’t say enough for this business, everyone I go to it’s the same… Clean store helpful staff great prices. I always find something to purchase. I would give them more than five stars if it were an option. Thank you Cyclegear!!!
Easy exchange of product bought online. Found another brand quickly and sales associate was very helpful and polite
Much better than Revzilla. Take the time to let the pros help you fit your helmet. Great service.
I went in to get a full kit as a new rider and they were extremely patient, helpful, and caring. Would definitely go back again for anything I need.
The customer service was great! They went above and beyond to ensure we were getting the best deal and offered advice on the products we were purchasing.
Absolutely great guys in there. They helped fit me for a helmet, gloves, and jacket. Ive already recommended the Smyrna location to all my buddies. I’ll definitely be going back for other gear.
Large selection on helmets and jackets. Very helpful and knowledgeable staff, looking out for your best interests and gear that fits you for which bike your riding. Will give them 5 stars when they build a cycle gear in Kennesaw, Ga
I always have a great experience when I go to cycle gear. The staff is always friendly and helpful
The customer service here is excellent. The staff was friendly, knowledgeable and helped me find a sweet deal on a full leather race suit and some new boots. Thanks a ton!
Great place to buy motorcycle gear/accessories. Ryan is professional and are always willing to help. Stop through, you will not be disappointed.
Chris was awesome and I had a great experience for the first time in your store, will definitely be coming back!
The staff was friendly, and extremely patient with me as I was indecisive. They also played with my kids while I tried various helmets on and went back and forth. They were seriously the best!
First time visiting and they were very nice and friendly and they have soooo much patience !! Large variety of almost every TOP brand such as FOX & ONEAL you guys will love this place in the same place as the pirates boil !!! Thank you guys again will be back very soon !!! :) :)
This is my go to store for anything street bike and dirt bike related. Employees are very knowledgeable and friendly. I have been buying from here for years and wouldnt go anywhere else. Thomas and the store manager are my go to guys!!! Highly recommend for anyone looking for a great product at a great price!!!!
Customer service was great and I got the helmet I wanted at a very fair price.
Great looking store, even better staff! Had a great inventory selection as well the more I walked around the store the more stuff I kept picking up!
Cool store, great staff, Ryan was very helpful and made me feel welcome as soon as I came in the door
Great customer service. Efficient work. I was in and out in no time.
Helpful staff, but didnt have everything I needed. Cycle gear isnt terrible, but its not the best either.
Cycle gear is definitely my go to store(brick and mortar) for just about anything street or dirt. They have a good variety of parts/gear and most things are reasonably priced. If you cant find it there, they can probably order it or have it transfered over. Staff is always very knowledgeable and curtious (my location).
Had questions I needed answers to representative did an excellent job explaining the process.. Make me comfortable with now signing up for services.
Great helmet fitting experience!
Awesome place. Very friendly and knowledgeable staff. The only place I go for my gear.
Cycle gear is amazing. Thats where I buy my helmets, and Ive bought some other gear and tires there. My latest, greatest experience went beautifully. It was Monday afternoon, and I wanted to take my daughter riding in north Georgia Tuesday. We went to the store, got the right size protective gear: armored gloves, over-ankle boots, motocross kneepads, and armored shorts. (We already had a jacket and a helmet.) It was great being able to try different sizes to get the right size. Our sales associate at the Marrietta store, Dufresne, was friendly, accommodating, and helpful. Love this store! Also good is the Lawrenceville store. Their tire installer is top-notch.
Lots of products in stock. Staff was both friendly AND very helpful. I will be back again soon.
Very friendly and fast service. Knowledgeable about their products, also.
Friendly staff, HELPFUL! Did not mind answering questions, GREAT CUSTOMER SERVICE, FULL OF MERCHANDISE!!!!! ONE STOP SHOP FOR MOTORCYCLE GEAR!
Great pricing merchandise.
Guy was very knowledgeable and very helpful
Staff was knowledgeable and treated me like Ive been going there for years.
Ryan was on point. I called to verify my order was ready and right away he knew it was. Showed up to the store and Ryan greeted my daughter and me promptly, friendly and professionally. I felt lucky to find a Bilt helmet for my daughter that was on closeout. Unfortunately the helmet that arrived was both too small and a completely different color. No big deal except I had vinyl for her dirt bike cut to match the helmet I ordered, probably not the best move in hindsight. When we realized the issues, Ryan quickly came up with a solution. After speaking with management he quickly offered a fair discount on a 2021 model helmet that fit the bill. All the while engaging my little girl and distracting her from disappointment. I rated my experience 5 stars because it seemed the culture at this store is customer focused and an hour trip wasnt a waste, I appreciate that more than anything! Also check out the taco shop at the end of the Plaza.... BOMB taquitos!
Great people and great customer service, everything I need for my bike is at this store. Definitely coming back
The salesperson Jordan at the Cycle Gear on South 41 was very helpful.
Great customer service. The staff was helpful and patient. I will most definitely be back.
Always a dope experience hitting cycle gear up its the nee age toys r us 😂
Great costumer service the guy help me out from beginning to finish..
Good selection of accessories and apparel from entry to mid-level gear. Staff was friendly and very helpful!
Good gear at this store. Staff is always helpful and provides great service
Great store, lots of motorcycle accessories. Helpful staff 👌
Great service as always. Very knowledgeable and had excellent ECB brakes in stock, wheteas the Honda main dealer just up the road had a 7 day wait for the parts to be delivered.
Always helpful. Friendly staff and discounts.
I found what was looking for at cycle gear and the customer service was very friendly. Thank you all!
I am a regular customer of Cycle Gear fo years, both online and at the store in Smyrna, GA.Those are the best guys - they ride bikes, they know bikes, they appreciate their customers.The motorcycle industry needs more stores and people like them.
Great Customer service went in for a pair of gloves staff was very helpful
Shopped there for a new helmet Shoei Neotech 2. They had the item I was looking for in the size needed. I actually got to try a couple of different sizes on. It turns out I needed a size smaller the anticipated. Glad I stopped in before making the purchase on line. They matched the on lone price as well. Thanks! I will shop there again.
Great experience @ cycle gear. Excellent sales associates & the store is awesome.