I would give 10 STARS if the system would let me. Why? Because I place a high importance on professionalism & integrity.My vehicle needed a helping hand and the store manager (Charles) and his top tech (Zack) walked me through my options. In laymans terms they gave me the pros and the cons of my different options. Their confidence and courtesy was reassuring and the 3 of us made an informed choice together.Needless to say, moving forward this will be the first choice for both of our family cars. I also will not hesitate recommending Tire Choice-Solon to family, friends, etc.Nice job guys & THANK YOU for getting me back on the road.Service performed: 06.28.2021
Went for an emergency tire repair. Got me in and out in less then an hour plus gave me a great deal on an aliment. Highly recommend!!
Great service and management.Brought my WRX for front and rear brake service. Work seems to be done properly and the management there is very friendly. Would definitely recommend.
Charles set me up for an excellent front-end of the service experience & spoke with me in both a professional and kind way. Destinys work was quick and flawless & she noticed a couple funky things about my car that have slipped past others who have serviced the vehicle in the past. Cannot recommend this location highly enough. Thank you for making my day a whole lot easier.
Professional, prompt, courteous. The store manager Charles went above and beyond to help me out. Cant say enough good about this place. I will be back
Excellent! Very personable staff had my vehicle service completed faster than the estimated timeframe.
Replace four tires for only 650. Amazing
Friendly service. Speedy service.
Charles was great. Worked hard to find what i needed to get the job done promptly. Needed 4 new tires which were not on hand but he had brought to the shop while starting the job. Stopped in on a whim and drove away with 4 new tires all in the time it took to do lunch at the burntwood. Will definitely come back as i appreciate the no nonsense and comfortable manner in which they conduct business.
The team at Tire Choice was friendly, straightforward, and got me back on the road quickly. Huge thanks!
Charles and Brian were the most professional, warm hearted and knowledgeable people to work with. The quickly pinpointed my cars issue. Found economical ways to solve the problem, and even found a great price on a good pair of tires as we head into the winter season. I typically take my car to the dealer to have repairs done. But I will be coming back here from now on!
Got tires here first & had an overall positive experience working with Charles. He informed me they do free tire rotations with oil changes, so I brought my vehicle back for a standard oil change a few months later.Upon arrival, I asked to confirm the tire rotation was included, and was told by a different representative that a rotation was included “if your car needs it.”Oil change took about 50 minutes, was not offered the tire rotation, and they finished my experience up with some sales pushes for a $34.99 cabin air filter (you can buy one online for $13 and install in 30 seconds yourself) and a low battery warning.
I recently purchased a set of four tires for my Subaru Forester. Charles provided excellent support, information and service. The service from start to finish far exceeded my expectations.
First snow in Cle 2020.....delivering pizza in a snow storm on bald tires.....Brian and Zack got me in and out with brand new tires on the fly. They were very nice, professional, all around good guys! Will def send people to them! Thanks guys!
Wish I could give 10 stars instead of 5. These guys are definitely experts and the customer service is excellent every visit.
These men do good work.
I have been happy with Monros service. Now it has a new team. My tire pressure light is on. They replaced tire sensor at cost of $209.98 + tax + $29.30 Shop supply fee. I checked the cost of sense (TPMS SENSOR) at $15.64. Be alar with their service.
Very quick no long wait and people that work there are amazing
I am very pleased with the customer service here. I’ll be coming back for any future auto repair & or tire needs.
Brian and his crew did a great job on our jeep and got me out in a timely manner. The bill was much lower than I thought it would be. Outstanding!
Friendly and honest staff. First time going here and service was outstanding.
Monros is great! They do more than just tires. Got an alignment and an oil change very quickly. Dave the store manager was so informative and educated me on so many different things while I was waiting for my car. I definitely plan to come back. If you want a good and honest car service, this is your spot! Rob the technician who serviced my car was outstanding also. Highly recommend.
Brian was able to get my car in and out the same day.Service was excellent.
Put two tires on in 30 mins. Good service! Thanks guys!
I am simply in awe of the customer service! They were very friendly from the start... no fake smiles or over doing it. They really care about their customers. I highly recommend this shop in Solon. The service is fast, professional, and affordable. Unlike other places, they do not over sale promotions. It was just offered... how refreshing.
* Update* New name but same great service and value. Free courtesy inspection each visit. Charles willingly to talk about whats needed now, and what can wait. Much appreciated honesty.
Friendly, fast, and quality service.
My son took his car there for new front tires which they installed quickly and at a very fair price. Suggested he needed front brakes as well. Which I said no to Bad decision on my part. Because when my son came home the following week his brakes were screaming. Metal on metal. So now they replace the rotors, calipers and pads. Should have listened. Because it cast twice as much SHOULD HAVE LISTENED
Fast service and great customer service. Will come back again. Thank you. Rob Harrison is awesome. He is very respectful and does a wonderful job. Keep up the good work. See you soon!
Great service! They took my car in, removed a piece that had fallen off, and then didnt charge me (only asked for a tip for the mechanic)! Will always come here for any maintenance I need.
Every time I come here they answer my questions and their prices are great. I got a quote on tires and couldnt find a cheaper price online. Dave the manager is always helpful and informative and they have done what they tell me with no added fees. They also replaced a broken spring at a great price. Great team there!!!
Fantastic customer service! Charles was able to fit me in and take care of my tire quickly. Very professional and extremely helpful…I highly recommend!!!
The staff was very friendly and helpful. They were willing to set-up an appointment at the end of their workday Sunday, so that I wouldn’t have to drive on a leaky tire to work on Monday. Good price on an oil change too. We will definitely be repeat customers!
Absolutely great service!!! I walked in just to get an opinion... next thing I know my car was on the lift being checked out. He literally went above and beyond what he needed to! Thank you!!
I really appreciate these guys. Im a nursing student so moneys tight but they get the job done. Honest staff. Id go to the more often but tuition has to get paid too! Thanks for everything guys!
I always go to Monro in Solon for oil changes and automobile work. Rob the Assistant Manager always delivers great customer service and tells me what my car needs. The staff is honest and the work is more than affordable. I would highly recommend them to friends and family.
Rob was spectacular! Showed me where the nail went into my tire and repaired it in a jiffy. On my last visit, he informed me of a leaky oil pan. Took it to the dealership, since it was under warranty, and got it fixed for free. Very informative and fair car shop. Will definitely continue to return here with my truck for years to come!
First time customer. Went to get an oil change and the staff was very attentive. During my visit, I was informed by the staff that my vehicle had other issues that needed attention. The staff was very helpful and accommodating to me with scheduling time. I am a very pleased customer and will continue to use their services! I would Highly recommend them to everyone!!
Great service.
Excellent service. Fast and at a good price. The guys are knowledgeable and answered all my questions too. I will get all my service here!! Thanks so much!
Rob the assistant manager was very fast and efficient as well as informative about car neeed synthetic oil which no one ever told me in the year of having my vehicle. It did run differently from the time I purchased the vehicle and that was thee exact reason!! I definitely recommend this specific Monro 🤗
I needed an oil change so I stopped in. Jon the manager helped me. He checked over my entire vehicle and showed me some issues that will need to be addressed in the coming months. He was fair and didnt try to push me into anything. I will return to have that work done because of the way Jon took care of me. I recommend this shop to anybody looking to be treated fairly.
Best shop in town! The service is great and the customer service is even better. Very pleased would not go anywhere else for my car service.
Made an appointment and everything was done quickly and on time. Service is friendly and the cost was lower than expected. Would highly recommend: I’ll use them in the future!
Dave, store manager took the time to help me with my car. Came out side and explained what was wrong. I respect that kind of service. I will be back for more service on my car.
Had a flat tire last minute on my lunch break. didnt even call a head. they got me fixed up in and out with a brand new tire for cheap in 1/2 hour. Awesome service.
Use this shop for brake work, mounting tires and recently a wheel alignment and tire rebalancing. Dave and the guys are always in a good mood and are willing to talk about what work is needed and why. Prices are competitive and work is done right and in a timely manner. Ill keep taking my cars here because Im satisfied with my experience with these guys.
Upgraded my quoted tires to even better ones at the same price. Added Road Hazard Protection. Love the lifetime tire rotations. Tires look great and perform nicely on my Charger R/T All Wheel Drive Hemi. Great job as always. I bring all my cars here. Just love the teams friendly and caring attitudes. They always exceed my expectations.
Wonderful auto shop! I always take my car here for repairs and maintenance. Fair pricing, quick turnaround, and service is always friendly. I wont take my car anywhere else!
I took in my car for new tires to Monro in Solon, OH. It turned out the rims on my car were not what was supposed to be on my car, per the door jam info and the computer. Rather than turning me away they get in the right tired and still completed the job for me, same day! And still kept me in the same price range. The crew at the Monro Solon, OH are fabulous! Very friendly and respectful! I will be going back for future car needs. Thanks guys!!!
Davey Jones was great 👍My brake job on a 2003 Camry was expertly completed.You should send Dave a gift card for lunch for his crew for their efforts 😎✅Thanks againJim Scheuermann
I have been using this shop for years and have been mostly pleased although it does seem that new employees over the past couple of years seem to always find something wrong with my car. Considering I get a new car every three years, there is rarely anything really wrong.I took the car in (after having made an appointment) to get my snow tires changed out and the oil changed. I was told they didnt really have time to do both jobs as they were backed up from the day before - where is this my problem? I made an appointment and it should have been honored.But the bigger issue is that they told me that I needed to replace all four tire pressure sensors as they were corroded and could not be removed intact and that it was illegal to put normal valve stems in place of the sensor monitors. The cost would be over $600. This sounded fishy to me so I left. I called my leasing company and they had me take my car to a service location they deal with on a regular basis - it happened to be a Firestone location. I learned that it is not illegal to put regular valve stems in but more important - they were able to remove the sensors and put them into my regular tires. Yes - it took a few extra minutes because of the corrosion, but they did it and everything works fine.Needless to say I will not be returning to Monro. As far as I am concerned they attempted to steal over $600 from me.
These guys SAVED ME tonight! Caught the curb pulling into Burntwood for a work event and they got a new tire on AND an oil change before the event was over! Was able to focus and enjoy my evening with no stress... THANK YOU!
Amazing! Dave took great care of me. Honest & Professional. As long as Dave’s around my business will go to them. You don’t come around honest people in this business very often. Thank you Dave.
Always have a wonderful experience when I have my vehicle worked on by my technician Rob Harrison. He is very courteous and respectful and knows his trade extremely well. Thank you for employing such an excellent worker!
Always very courteous, prompt and professional service. My family and I have been using this Solon location for many years now and I continue to feel confident I am getting good advice and service at a reasonable price and I will return again and again for my automotive needs. A special thanks to Dave and Rob, those new tires are great! Thanks for getting them in late in the day! 😉 Later, pc
Very Good
Upon being bummed about ineffective work received at another chain in Columbus, these guys helped me out tremendously. The were very fast, informative, and customer friendly. I will definitely be back!!
I have been coming to this Location for many years. They do a fantastic job always. Very pleasant staff! They deserve 10/5 stars.
Great service. Only repaired what needed to be repaired. They explain whats wrong so you understand. Ive had 3 of my cars serviced there. Will go back next time for sure.
Great staff . Always there for me when Im in a bind and need emergency repairs . Fair prices. Top it all off the tech that did my repairs,Jose is one of the best young techs Ive been honored to know, top notch quality work. Thank you monro !
Great service and staff! Very friendly, honest and helpful employees that perform timely and clean work. Have been getting my Jeep serviced here for a few years and will continue coming back for any future work.
Needed a tire looked at. They took care of it right away at a more than fair pric . No upsell for items I did not need. Will be back for sure for future car needs. Highly recommend!
I would give this shop a million stars if I could!! Sunday early afternoon I took my car to them to look at my right front tire... being that it was very flat... had taken elsewhere to put air in before found out this shop was open on Sunday. Rob, the Assistant Manager came out looked at my tire and showed me exactly what was wrong and that I needed to get a new tire ASAP .. he was genuinely concerned for my safety on not driving until that tire was replaced and had such a nice demeanor the whole time .Got me in and out in less than an hour ! I will definitely be bringing my car back for my other three tires and other maintenance! Thank you Rob!
I will always use Monro in Solon for oil changes and Service needs. The technicians are very knowledgeable and trustworthy. I would highly recommend to friends and family.
The staff at Monro-Solon are great. No problem too big/small for them to deal with and they do it all with a smile.
Rob was great he showed me the underneath of my car and was very knowledgeable.
Excellent first time customer experience! Rob the assistant manager was very knowledgeable and pleasant. I will definately come back!
Excellent quality service fast friendly and competively priced!
Went to this shop and Rob was excellent. He had great customer service and he was very proactive to my car repairs. The store was very busy, but he stayed on top of work and displayed leadership. I drive 30 mins to store just for the service.
I brought one of my vehicles in for service a few weeks ago and was in a hurry and had my children with me. The manager on duty Jon took my vehicle in personally and performed the maintenance in a very timely and professional manner and had me back on the road. I finally found my shop to go to after looking for years.
Rob was kind enough to get me in late on a Sunday afternoon and quickly fixed my flat. Great service!
I went here to have them replace my hood release lever about 3 years ago. When I went in the guy told me to buy the part myself and they would install it, that way I wouldnt have to pay the markup price. I bought the part and returned only to be told they dont install customer bought parts. I didnt return for quite some time because I was so aggravated with them telling me this. I finally went back to them about 3 months ago to have my drums and calipers replaced. I spent over $700.00 Dollars. I was told by the manager that the next time I came in I would get a free oil change. So today I went in to get my oil change. I stated that the previous manager had given me a free oil change. They did the oil change. While they were doing the tire rotation they informed me that my tires werent properly balanced. I told them just do the balance because it was $7.00 a tire. I figured whats $28.00 when the oil change is covered. I go to checkout after they took off the oil change only to find out that they didnt take it off. So instead of paying $28.00 and tax I paid $52.00. When I said something he said he could give me a free oil change next time. Im just sick of this. It seems like every time I go here I get screwed over in one way or another. I really dont understand how this company stays in business. I will NEVER go back again.
Dave is great. The guys are great. Cant go wrong here
I pulled into parking lot to get my hair cut and the driveway was so bad I blew a tire. I called Monroe and asked if they had the tire in my size and they did. I explained that I had to catch a flight to Las Vegas. David took me in immediately. Thank you so much for your help and quick repair. This is why I keep my business with Monroe.
Quality Work, Enthusiastic Staff. And Quick work! 10/10 ⭐⭐⭐⭐⭐
I found the manager and the employees very knowledgeable and helpful when I brought my vehicle in for service. I will definitely let my friends know what a great experience I had, and recommend them to you. Thank you.
Great guys! Great service! Always polite and quick!
I am very happy with great service.Thanks Mr. Dave Jones!!
Never been treated better quality work great prices always get me out asap.
The guys did a great job, were very pleasant and helpful, and gave me a great honest price. I will definitely be back again the next time I need more work done.
We try to give everyone good prices it is illegal to replace tpms sensors with regular valve stems and if the cars dealer requires full synthetic its true but you do have the option to get semi synthetic. True it is more expensive but I dont want to go to jail or fined just cause people dont care if its against the law or not. All the techs there now are good ones the manager is little iffy as a tech there I can vouch for that but I try to help the customers out as much as possible without getting myself dug into a pile of crap.
Monro muffler of Solon is a great place to go, especially for under car care. Always willing to get you in for an appointment and the prices are affordable!
I love monro. They are very honest and there prices are fair. Everytime i need a oil change or something done to my car, i always ask for Robert. He is a great mechanic and he knows what he is doing.
Ive been taking my vechehicles here for years now along with my wife and I cant describe to you how helpful and kind the staff have been! And with their Drive Credit Card the convenience of getting to get my car fixed quick with no pay down for 6 months no interest has helped save my vehicles from the scrap yard countless times! Thank you all soo much!!!!
Trustworthy business. The technicians there are honest and always do the job right
I had hit a pothole and they were so great and fully inspected the vehicle for me and gave me the reassurance that it was okay to drive. I would highly recommended getting an appointment with them !
Everything was great and everyone was very professional about handling things.
The guys at monro r awesome was able to get me in and fix two tires on my Truck so could get to work On time thank you definitely be back
I will always take my car to monro in solon great service always friendly the manager Rob Harrison always takes care of me when I come in and lets me know what my car needs and so with that Im able to keep doing what I need to get done in my life thank you monro
Great manager with awesome PR skills. The best place to get an alignment and more where quality counts !!!
Love the service here always great price . Plus the free WiFi that is available makes it easy for me to work on my laptop while my car gets fixed!
Rob and the rest of the crew are very helpful. I have been going there for years and they are honest and hard working.
Great staff, always greeted with a smile. All around good service!
Got a great quote on some Kelly edge tires. Couldnt be more pleased with the price. !
Ive just come in for a few oil changes, but they always do a great job.
Good service. Good guys. I will use them again
Awesome service!!! Able to get me in and out without an appointment. Thanks so much Monro Muffler!!!
Best prices, awesome workers, recommend 100%!
Very nice to speak with and get help from Rob. Very knowledgeable and great prices.