I went to the store today to get a part for my iPhone do use in the car. As soon as I entered the store Scott who I did not know if that time asked me what I needed and I told him. He pointed out exactly where to get the part. I went out to my car and tried the lighter adapter it did not seem to be working. This is the second time this is happened so I said I should try to check my fuses. Oh it was a hot day and very humid, I wind up having an asthma attack while looking under my dashboard. I went to the store Very short of breath and Scott asked if he could help me and I said please I need a fuse and I need this one put back in pcan you help me out his answer was yes without any hesitation the fuse did not workHe continued to troubleshoot my problem and eventually found I had a bed wire he repaired this with one of his own I would buy all my auto parts at the store no reason not to They had exceptional people working there thank you Scott from the bottom of my heart
Excellent location . Alot of times you go to these places and they BS you just to try and sell you something well we had a guy named Pedro who was honorable and terrific . He told us exactly what the problem was and how we could go about fixing it even though it wasnt anything there that can help us . Great CS I would definitely recommend this location
Great place friendly people lots of options as far as parts plus they can do same day parts pick up
Precious Velez helped me out a ton. I was searching up and down the isles looking for simple wax for the car and oxidation on the headlights solutions. She took the time to explain things to me. She went through an assessment based on what I was looking to do and frequency of use of the car. Also questioned me regarding what is the car kept inside or outside. She covered all bases and AutoZone is a very lucky company to have someone who is as professional and sharp as she. Go to Somers Point AutoZone
David B was very helpful, quick and professional when I purchased my new battery. He installed it in less than 5 minutes with no problems
During a recent rain/sleet day and a long drive ahead, I needed new wiper blades. First I was happy to find Auto Zone open before noon on a Sunday! I was greeted as I opened the door and one of the parts managers quickly asked what I needed and retrieved the right wiper blades for my car. Then he told me he would install them for me. Scott Hick replaced the wiper blades in the misty rain, refusing any “tip” and said this is a service Auto Zone provides. I cannot thank him and Auto Zone enough.
Excellent customer service from Scott. Always have in stock what I’ve needed.
Quick professional service from Tom.
I needed a new battery for my car. I found one at a fair price and the individual who checked me out offered to replace the battery. Excellent service!
Good customer service I forget her name but she was excellent I think her name is presu thanks you so much
Knowledgeable and courteous staff! A definite go to for all of my automotive needs! Somers Point location definitely has the best crew around!
Found what I needed. Employee directed me to where item was
Needed a new battery for my daughters Escape. David B was very helpful and replaced the old battery with the new one. Did a great job and was very informative.
Always the best prices
Store manager Drew was extremely helpful with the issues I am having with my Volkswagen. Customer service was beyond my expectations. I will be back and highly recommend for anyone that doesn’t know a damn thing about cars- Drew is the guy to talk to! Even the other gentleman who was working there was knowledgeable of what I needed help with. Thank you again.
Friendly staff, always willing to help. Ive never had a bad experience. The store manager Drew is one of the most down to earth guys I have ever had the pleasure to deal with. Scott, Steve, Chloe, James and the rest of the team know everything about that place. If they cant find a part, it usually is only a day away. Keep up the great work guys and I will continue to be a repeat customer. Sincerely thank you.
Went to get new wiper blades, Scott helped ensure I had the correct ones and even installed them. Great customer service!
The man that served me after answering the phone is not very auto conscious since he had no clue what i was ask iij ng and coyld only repeat info multiple times about what i was already knowledgeable on and when i arrived he not only didnt listen to me 3 times about my coupons and veteran discount which screwed me out of 15 dollar savings and just told me to use next time. Not helpful since i was helping a friend with my discounts on giftcards etc as a loan and i dont currently own a vehicle. May have to travel further to use a different store next time. Very dissappointed in this experience since its not the type Im used to here.
Its Sunday an they were open at 7:30 am 👍 perfect ☀️
Best and most helpful staff of any of the local parts stores. I exclusively shop here for that reason. Clean and organized. They wont talk down to you if you have novice questions. They go above and beyond for the customer.
I want to publicly Thank Pedro for his assistance on Sunday afternoon May 31, 2020. I went to AutoZone to get a bulb for my turn single and of course he asked me the usual questions, make of car? year?model? now thats where I got stuck. My car has several models. So trying to guess what I thought I had, I said Im sorry I should know this. I decided to leave and come back another day more prepared. Well, he wasnt having that. 🙂 He said lets go see. So to make a long story short, he found that I did not need a new bulb. It had previously been inserted wrong. ( I wont tell you by who)😊. Pedro corrected the problem. I wanted to tip him for taking his time in helping me But he wouldnt accept anything. So, Pedro this is my way again of saying THANK YOU.You guys definitely have my business and recommendation.
Needed a new battery for my car. Drew had my new battery in super quick. I was in and out in less than 10 minutes. Amazing service.
Check engine light was on, went here to see if someone could help me out. Went inside told one of the guys and he handed me the machine and said, Here, hook this up and it will tell you what you need.I said, what do I hook it up to? Was told, hook it up underneath.🙄The girl that worked there was answering the phone, helped 2 customers, and kept telling the other employees to help on the counter because they kept disappearing. After the girl was done helping everyone, she came outside and helped me.
We went today to get a new battery in my Equinox, Scott was super nice and worked very hard to get the old corroded battery out. I will definitely be recommending this Auto Zone!
Awesome job by Scott helping me out with my battery replacement. Thanks!
Drew and his team went ABOVE AND BEYOND to test and change my car battery during the rain and wind of a Tropical Storm while I was on vacation in Ocean City, NJ. This is A+++++ service!!! It’s because of service like this that I will only shop Autozone versus other competitors in the future!
Great experience. On a recent visit they went above and beyond what I expected. Always seem very knowledgeable and not pushy in any way.. I decided to post a review after my most recent of several pleasent experiences. This last visit I even tried to push a tip on the salesman helping me but he adamantly refused. Well run establishment which I would highly recommend..
Went to buy a battery for my Porsche... brought the old one with me...as soon as I walked through the door a male clerk (heavy with glasses) told me I couldnt come in without a mask, which I had forgotten. I asked if he had any there...all he said was ...you cannot enter this store without a mask...not helpful at all...I took my battery and left.. will go to another outlet. It was handled quite rudely...it was a very expensive battery...he could have offered to help me outside...the store was totally empty at the time...11am today.
I went in for wiper blades. Guy at counter asked me a few questions got me into a great blade and put em on for me. Even tried to tip him and he would not take it. Thanks Drew i will be back again.
Came in to grab supplies for an oil change. Pedro found me a deal and saved me about $15 and got me an air filter. Went outside and found my battery dead. He came over and jumped my car for me.Excellent service. Ill definitely be back
I cane into the store 15 minutes before closing and instead of helping me with finding the right size light bulb they rushed me or of there and with the wing size light bulb. Im only going back there to return the bulbs. I will not be going there again there customer service was awful.
Great store. All the stuff, knowledgeable staff and socially distancing right now.
We had to replace a break light that went out while on vacation. We had no supplies to fix anything, and they offered to help us. Two of the managers came out, listened to us explain how we had done it before, watched a YouTube video to make sure they were doing the thing correctly, and fixed it for us. They also advised us on another part that is cracked and how we might be able to fix it. Great customer service. Very friendly. Very willing to help. Thanks!
Always great customer service
Good crew. Quick service ! And usually right on.
I went in for a new battery. The salesman was awesome. He put it in while it was raining outside. He ran into some difficulty getting the one terminal off but stayed calm and was finally able to get it replaced despite getting soaked. Kudos to their salesman!!!!!
The Auto Zone is friendly and helpful. The store is clean and whatever you are looking for is easy to find. They have a great selection of products and the Sales are great. Chris and John are amazing!
Wow!!!! What a great company. Staff members are always so helpful and informative. They have what I needed every time I was in the store. I can also call on my phone and have the part ready when I get there. Awesome!!!
Fast and knowledgeable service, came in this past Friday for wiper blades gentelmy at counter went out in the rain to install them. Without me even having to ask
Greatful they had the part we needed
Always extremely helpful
Shoutout to Jimmy who went above and beyond to assist me with a corroded battery terminal. I Appreciate when people go out of their way to help others. Your the man Jimmy. 👍🏻
Been going to AutoZone for years. It still remains my favorite parts store. There is always someone knowledgeable and their lifetime warranty on some parts set the industry standard.
I go to this auto because ser. Is great they know what they are talk about
Always very helpful, store is well staffed both malec& female and its clean
Its a great place. The people are friendly and helpful
Great service! Super helpful, good prices
They are very helpful and cheaper then the other place up the street from them. My go to store for my car parts.
Got an air filter, associate was helpful
The slowest employees i ever saw in an auto parts store in my life.the only reason why its 2 stars last time I was there the other employees helped me take a look at my van even though his knowledge of my van was less than mine he still made a good attempt
Great knowledgeable staff thanks Scott, Eric, and Drew!!!
The employee was great in helping me find the windshield wipers I needed. I spent probably three minutes from walking in to checking out. Thank you!
I didnt get the young mans name behind the counter. Him and another associate were willing to answer and help with all my questions.
Great service!!
Nice automotive parts store. Staff friendly and helpful.
Drew was awesome. Great service that rectified a problem from a different AutoZone. Go here!!!
I went there earlier today looking for a very obscure product to help keep my car window propped up (it had fallen off the track and would not stay closed). The staff helped me look for it, but they didnt have it in stock. So instead, Pedro came out to my car and managed to fix a makeshift wedge to keep my window up until I can get it into the shop. They didnt ask me for a thing in return. EXCELLENT customer service.
Pedro G and all the staff is extremely helpful. He knew I had no idea what I was doing and helped me through it.
Visited again today and had to change my review to a 5 star. The guy that waited on me made sure I found just what I needed and the store is as clean as can be
Big selection at reasonable prices. Staff is very knowledgeable and friendly.
They were very quick on change in my battery
Extremely helpful staff, I pass 2 other parts stores to come here
Fast and friendly
We where visiting from out off town and the staff was able to have the part we needed shipped from the store and quickly.
Very friendly staff... Courteous and helpful
I love Autozone because they are kind and they direct me to every thing I need for my car, they also give great advice and everyone is always dressed accordingly
Nice place go for Francisco, Hamid, Bruce, and Ashley. Do not go with Joe
Always excellent service!! I pretty much live there and the price is always right
Helpful staff. They give you time to shop before asking if they can help you.
They forgot to ask me for my rewards card both times Ive been there. But otherwise clean and organized.
Im not savvy with cars, by any stretch of the imagination. They always help me with questions and concerns. Ive never been told, I dont know by a staff member there.
Knowledgeable staff, excellent prices.
Great place to get parts. If they dont have it, they will overnight.
Very knowledgeable staff very friendly and willing to go the extra mile to get things done for there customers!!!
I just visited the store today very nice people theyre very helpful and that is always good when youre looking for car parts
Always great deals and their employees are extremely knowledgeable about help with automotives ans mechanical issues.
Google, please correct their address, its 575 rt 9, not 9th st. The latter is a residential street. Thank you
Freindly and knowledgeable staff!!!
Good place helpful people and prices are reasonable.
Always feel comfortable and treated like a king
Manager and employee provided exceptional service. Went way beyond my expections...thank you!
Clerk helpful finding light bulb.
The store was clean they were very helpful but their prices were too high I went in for a light for my car that burned-out they wanted $69 for it I looked it up while I was in the store 16.99 on Amazon and I got it the next day
Friendly staff that were eager to help me find everything I was looking for. Great experience!
Very helpful great job.
They helped when we needed a part for our car. Very nice people.
Typical Auto zone. Good place
Great help
Everything you need to keep the car running. They also will install car batteries and air filters
They had what I needed
Great service.
Very helpful and friendly.
My hubby mine as well live at Auto Zone... He is in there all the time...
Had everything I needed for my car I just purchased
Friendly, semi knowledgeable staff...
Helped me put my wiper blade on on the rain.
Somers point store.... not the best customer service.
Very friendly staff clean store will shop again.
Lots of detailing stuff
Friendly people who want to help!