Always helpful, never dismissive. Im a smart guy, but my car knowledge has waned over the years, so when I have questions these guys have always steered me in the right direction - no nonsense. Tool lending and OBD2 code reading is super handy too.

Wonderful customer service and very helpful and knowledgeable staff. Highly recommend!!!

Good service and selection of parts. Got us back on the road quickly

Fantastic customer service experience! I ordered oil for my car online and accidentally went to wrong location in South Burlington. The guy at the counter (should have asked for his name to give him a shout out!) just asked what type of oil I ordered and said it would be no problem to just cancel the order and grabbed me the oil off the shelf. He went the extra mile and called to cancel the order for me at the other location and hooked me up with the correct oil without having to drive to the other shop. Thanks for the great service and not making drive around town!

There prices are always higher than other parts stores

Knowledgeable, polite and helpful staff. Clean and will laid out store.

I have always received great customer service at this location, getting the correct part the first time from lug nuts to wiper blades.

The Store Manager John helped us pick the right battery for my car, ordered it online and had an easy install. Couldnt ask for a better or more smooth process. Truly how a transaction should happen - very clean and well maintained store. Great job!

The fine people that work here restored my faith in humanity!I came to this Advance Auto trying to get a new battery because AAA told me mine was faulty. They tested the battery and not only did already have a product that was perfectly functioning, but they went above and beyond! They check my alternator, and a parasitic draw test which eventually led them to the actual issue with my car.To top it all of they did this for no cost at all. My car has been running great ever sense and I have Tyler, John, and Ryan to thank for it!

They were helpful. Let us use dashboard computer to figure out the problem and helped with parts.

The service was very fast and helpful.

Gavin was great.

Hours are wrong on both website and Google. Listed as closing at 7:00, when its actually 6:00 on the door.

Friendly and helpful staff

Hours are wrong

Bought a battery online. Drove to store. Super nice dude installed it. Drove away. Everything perfect. Great system!

These guys TOTALLY dropped the ball on me, and didnt seem to care one way or the other. Had them order brake rotors for my car, they told me they would be in the next day, and theyd call me first thing. No call, when I called them the counter person says oh, well I dont know anything about that so I asked if he would like to look into it further, or if I should just take my business elsewhere, to which is response was well I dont really know what to look for okay, BFCP for the win.

I love it when you walk into a business and they immediately show interest in helping you. All I wanted to do was drop off used oil. They took me in the back and even dumped my container for me. Now thats just great service.

Very knowledgeable staff! They helped me out with lots of questions! Easy location with lots of parking

For any Automotive needs, they have it. Wiper blades, oil, cleaning, air freshener, battery, and more. They can answer questions & provide answers based on the make and model of your car. Not sure of the oil or wiper blade, they have the answer to all novice and advanced questions. Im a novice that is curious to a limited extent and I save a lot on simple do it your self stuff. If you dont know if you can do it yourself or not, have a conversation with the sales representative. Youll know in less than ten minutes if the project is something you are comfortable with or not.

I was just about to begin my road trip home when I began experiencing car troubles. Dropped in and these guys checked over my engine for problems- and they didnt even charge me! Super friendly, incredibly informative. They really gave me peace of mind.

I broke down towing a camper, and they let me get towed to here to make a minor repair in the parking lot and get going again. I didnt end up buying anything from them, but they were very supportive and even volunteered to test my battery. I consider this outstanding customer service.

Hours listed as 6pm on company website. So I sat in the parking lot of their closed store, 5 minutes later I had purchased the part I needed off Amazon and itll be here tomorrow. Thats ok, I can get part easier, faster, and cheaper online. #reasonsmallbusinessesdie

Love the store

Always appreciate the help with installation, whether its been a battery or windshield wipers.

Helpful staff changed my tricky wiper blades for me at no cost to myself. Tried to sell me the premium top of the line ones as any businessperson should. You just have to ask for a less expensive version of the parts you seek if youre on a budget.

I shop here quite regularly and for the past four times Ive come in these guys have given me the wrong parts so I end up having to go back and try again sometimes three times this place is a joke Ill be going through oriley about instead from now on even though I cant just walk there from my house at least Ill have someone who will double check and make sure the numbers match for the parts and you guys call yourself an auto parts store very unhappy with these guys

After a terrible experience at the Advance on Williston road, these guys were great. Friendly, fast and efficient. There were only two of them working but they still happily replaced my battery quickly and with a couple bits of good advice. Much appreciated gents!

They always have what I need, and the people here are super helpful and friendly. Plus they have the option to order online and pick up in-store, and they usually have good online coupons.

I got my battery replaced and they helped me, their customer service is superb and Im glad I was helped especially in dire circumstances like today. Truly happy with their service.

Overall great time. Could use a wider selection of deep sockets.

Nice clean store, well stocked and friendly staff.

Super helpful people, got me the parts i needed, and gave me good advice about installing them

Nice joint confidence staff good service clean parking is a little difficult

Doesnt quite have the selection of the Staples plaza location, but good and friendly staff. Expect to wait a bit at times as checkout process is often slow as people have complex questions and needs in front of you. The best place (besides Wal Mart) to get car cleaning supplies.

Very good service

Helpful staff, well stocked.

Amazing customer service. Went in to get wheel caps, they helped out and showed me how to put them on and got rid of my old ones. Thanks a lot!

They have the standard chain auto-store selection available and the help here was nice and knowledgeable.

South Burlington store folks are happy and helpful. Always on their game.

Very friendly, outgoing, great customer service skills! First time in the store, definitely will be back!

Very friendly and helpful staff. Much better than some of the other local parts stores.

Great place to pick up parts. Relatively inexpensive and always great service.

Brian L. Stayed 15 minutes after closing to serve us. Went above and and beyond! Thank you!

I dont like Napa car parts. I wont be shopping here for much longer.

Quick, friendly service. Even helped me put on the wiper blades I purchased.

Good service and friendly staff. Good selection.

The sales people here are always friendly and ready to help.

Stopped in here for a simple wiper replacement. Young man was very knowledgeable and helpful, and even came out to install on my car.

They are very helpful. Their customer service is A++

Best customer service

Stopped by to get some oil for my car. People are usually helpful here.

Nice people there...Experienced.

After talking to an employee on the phone, drove out there just to find they did not have the cables, or terminals they said they did.

They did a free diagnostic scan on my car.

Not all sure what they are talking about gave husband wrong part for his truck oil change

Had what I was looking for, in and out quickly!

Friendly and helpful staff.

Super friendly and knowledgeable.

Fast service

This is an okay store, but it doesnt have a great selection of auto parts and tools.

Excellent service!

Happy with service.

All sorts of car s***

Goodplaceforpartsandcarneeds

Very helpful

Had everything I needed

All the parts that youll need

Very helpful

I found everything that I needed.

Friendly atmosphere

Average