Great staff, friendly, knowledgeable and so helpful. We didnt but there only because at the time I didnt know exactly what I was looking for. I wish they would of had the suv I found because I would of gladly bought from them.
The people who I dealt with seem nice and helpful. I hope that they treat everyone like they did with us
Very pleased with our experience at Heritage Toyota! Our salesman Tek was amazing! There was no pressure at all which we loved. Probably one of the easiest sales I have experienced from any dealership. Thank you so much and will be back for another purchase in the near future! Ask for Tek, you won’t be disappointed!-Chris and Ali
Toyota Service Center did A great job on my Truck, put new brakes on it and Inspection .
Great people to deal with and would recommend
Great group of people. Thanks for letting us come clean your building
Very pleasant to deal with. I also love that they allowed me to bring both of my dogs with me for my appointment. Even though it wasnt necessary they provided water and treats for my dogs. Ill definitely be using them again.
We bought our 2015 Tacoma from Heritage and have them service said truck. The staff at heritage is great, we bought from Alex, who works with us to get us into the right truck! He’s awesome. We also work with Dana in service and she is awesome too. I personally know a few of the service techs and they are great people, decent hockey players. I would absolutely check them out if you are in the market for a new car or truck.
Very disappointed with the last inspection appointment. I feel taken advantage of as I didnt drive much during the pandemic and accumulated surface rust on my brakes. And instead of surfacing the brakes, claimed I needed all new brakes front and back for over $1070. And they dont feel any different. I work for an University and I will tell everyone to not go here. Definitely will not return.
Spent almost two hours here, waiting to test drive a car that we ended up not having any time to do so, because they couldnt find the car in their lot.
Not use the place sorry
We have always enjoyed the service at Toyota. The first guy we bought one vehicle and leased one car from was great and was laid back and not trying to forcibly sell the car to us either time. The lady we bought our recent car from was the same so weve decided to stay with Toyota. It is nice they have a little play area for kids and coffee.
Ask for Eleni Floyd, she is an awesome sales representative. Helped us get a new car twice now and we love her service!!!! Thank you Eleni💕
Great place for sales & service on Ford and Toyota. Ive been buying cars from them for years.
Christine and Adam were AWESOME to work with. Amazing service. Will definitely work with them again! Thank you BOTH FOR EVERYTHING!
Stupid me, I didnt realize that my cars state inspection was about to expire in a couple days. In a panic, I dropped my car off without an appointment that morning before it was due and they were able to look at it the very next day. The service writer called me the next day and explained that my steering rack was bad and would not pass inspection. He gave me a quote and explained that the part was $500 but the job itself would be very labor intensive because my Chrysler had a poor design that usually did not come apart easily and would probably need some welding to shore it up. He told me it would probably take them at least a week to get the parts in stock and then have time to work on it. I agreed and less than 72 hours later, they were able to get the parts and fix it, way quicker than they estimated. The repairs also were a tiny bit cheaper too than he had estimated because mine had come apart a bit easier than usual. The car has never been better and I have a new inspection. Of course next year, I will endeavor to make an appointment for inspection well ahead of time to allow for such unexpected repairs, but even without making an appointment, and with an unforeseen repair, they still got me my car back in a much timelier manner than I ever would have expected. I have to say that their service department are like miracle workers for taking care of me and returning my car much safer condition than I had brought it in.
Taylor and Conor were fantastic, they worked to find the best car at the best price to help me get out of a nasty lease. They answered all of my questions and found answers if they didnt know them. Christine in finance was great too, working to find the best rate and payment.
Patrick is the best low pressure salesman around. Helpful and low key. All car salesmen take note. There is a reason this guy is crushing it with sales. People dont like to feel pressure because in todays make THEY HAVE OPTIONS.
The Service Dept. Needed to have my car key fob replaced. Very quick service set ups even on the coldest of days. Friendly Service staff. Offer of rides on the courtesy transportation. A nice waiting area with coffee for consideration using a Kerig. Hot chocolate is available. Comfortable seating in the waiting area and large screen TV. It can however be busy. Many people here for inspection, others say aloud they will head to other places in the future.I am disaapointed that my situation seems small as I need a new key fab, but has not initially started the process of review and there are lots of people it seems is ahead of me.
Always impressed when I bring the RAV4 in for service. They have great customer service. Always professional. And always on time! Ryan went above and beyond. Thank you!
New service department is fast and efficient. Employees genuinely care and are courteous. I am confident that I am getting a fair deal and excellent service when I visit. Thank you Tom and Toby in the Toyota Service Dept.
Staff has very little knowledge about cars and lies about car stats/data. While looking to buy a Tacoma, the salesman drove the truck more than I did. No clue why It would ever be okay for them to drive the car while I sit in the passenger seat. He drove us to the larger lot where more cars were kept, he lost his cell phone then accused me of stealing it as we were pulling back into the main dealer lot. Then drove back to the other lot even after I told him I needed to leave and didnt have time. He found his cell phone back at the larger parking lot and never apologized. Completely unprofessional.Went in another time to help a relative buy a vehicle and worked with a different salesman. They were nicer but also did not know much about the car other than looking at the window sticker. Prices were higher than Toyota dealers in St. Albans and Barre/Montpelier.Id recommend looking elsewhere.
Had some mixed experiences with heritage ford service department. I had a really tough time getting the service department to call me back. A woman named Paula promised me more than once to look into something but I never would hear from her. This happened 3 times. When I called back for a forth time I finally got someone who helped me. His name was mike and he was very helpful and accountable when it came to getting back in touch with me. He gave me his personal cell number and stayed in touch with me throughout the process. Mike is the reason I will continue to do business with heritage. Ask for mike..
These folks treat me well, though I rarely see them because my Toyota is indestructible. They value my time and are efficient, and were all in on the open secret that my 14-year old van will probably hit 250k with ease.
Drop the truck off, come back and its ready and fixed correctly. Theyve helped me find the wiring for trailer brakes for no charge. Great bunch of guys and gals.
Friendly and efficient. Nice waiting area. Convenient drop off location.
People who care...service here is really excellent. Our experiences have been top notch. Highly recommend them.
Fantastic service, awesome new car, Seth Douglas is an amazing salesperson, very helpful!
The salesman was very friendly and I left owning a new to me Prius for the amount I was willing to spend. I do not believe in giving 5 stars. There is always room for improvement even if I dont know what that could be.
Great and quick service, super friendly staff. I would highly recommend bringing your Ford here locally.
Excellent experience...really calm, happy environment. We agreed on a price, and we left with the new car.
100% satisfied HeritageToyota™ customer; theyve honored every promise I was given, even after finding my vehicle at WhiteRiverToyota™
Reasonably quick service. Nice quiet waiting room. Checking in at service is very smooth.
I got a great used car at a very fair price. This is my second used Vehicle purchased there and I am very satisfied with both purchases.
My sister had her car detailed there. Beautiful dealership.
Good service, friendly and professional staff. I recommend this dealership for both sales and service.
Rather not bad experience all the way around
Good place to purchase a car.
Awesome customer service and huge selection of inventory.
Casey Morrow was very helpful and we enjoyed our purchase experience. Thank you!
Great staff from sales, finance to service. Cant imagine going anywhere else.
Good people fair prices ask for dave;!
They take good care of me very honest
A great place to purchase an automobile
A great service department.
Best customer service compared to all dealerships.
Vehicles were overpriced and I found a better vehicle somewhere else for less.
Service department is a bunch of con-men.
I think these folks are straight shooters. I am currently leasing a Prius and am starting the process of looking at my next vehicle.
Didnt get my car fixed. When looking the car over initially a part was not ordered so the appointment needed to be rescheduled.
Staff was excellent great service
Awesome I will be back.
Good service
Great Service AS ALWAYS!
Pleasant maintenance expierence.
Very helpful people
1 hour oil change...yeah ha
They take you money for an inspection sticker and then they flunk U on purpose.I had some bald headed Frenchman and he though it was funny, what am I a clown, Im here to amuse U or something.
Look around for other options.
Time estimate for the service was right on!
They rock
Professional!