Coming to this business was a wonderful experience. I was told by another mechanic shop that I needed to replace my rear brake pads, rotors and suspension. When I came to Wicked Wrench, they took me back to show and explain that I still had plenty of life in all of those elements and the repairs were not needed. It was beyond refreshing to take my vehicle somewhere that my exact needs were met and it wasnt about them making money off of me. I will choose to come here for all my future mechanic needs

I end up in their parking lot, my vehicle don’t turn on they messed up alarm system I wasn’t able to start and totally ignored me.After almost half our I have to go back inside ask for help they just show up and telling me after market alarm I suggest Custumer to go at R&J Automotive Salon to remove.I spent almost 3 hours going back and fourth with them asking to check, same response. I left vehicle in shop parking went home so I can make to doctors appointment, during that time I start receiving texts harassing me I’m going to get charged for keeping vehicle in parking and pushing me to go get the vehicle and telling me I did something.How I’m going to get vehicle when it won’t started?Who I’m going to call to check and see what’s going on because Jaime told me we don’t do alarms I was brain storming to figure out what’s my next step.Around 3:30 pm I received another text your vehicle is on and it’s running low in fuel. At that time I wasn’t home I was at body shop getting my sons car after job been completed my phone constantly receiving text from them harassing. After this text I ask her to be fully responsible for the damage is been done and take care of the problem professionally other then that I’m not coming to get my vehicle.After 10 min my vehicle was dropped at my house left in driveway and keys left at my neighbor without my permission when at that time I don’t know conditions of my vehicle how they turn on, can you turn of and turn again no clue.For my understanding this is not professional at all, Jaime don’t take responsibility what happened to my vehicle.I don’t recommend this place for no one and for $85 on hour for labor there is a lots of mechanics they will do the job on top of that they would be more respectful and professional.Another thing it looks like making customers for R&J Automotive Salon so that’s why they mess up with alarm system.Today I found out another person who told me she had a issue with them and she don’t refer no one to go there.👎🏿👎🏿👎🏿👎🏿👎🏿

Professional, knowledgable, straight forward.W.W. ls looking like the place to bring my other vehicles as well. Early in the relationship, but for now, I am pleased.Keep it up.

This place was perfect. There is no other way to put it. The appointment was taken over the phone and confirmed via text. Issue was diagnosed and a quote was sent for approval before any work began. All work was completed on time and for the quoted price. Will definitely be recommending this place to all my friends. Thank you to all that work there.

Jamie is amazing, so knowledgeable, so professional and helpful. I cannot say enough good things about this company. I know nothing about cars and they do not make you feel dumb or silly with questions or concerns. I am so pleased with the services I have been provided. I have recommended them to everyone I know. I love that I have a local car shop that I will go to for any of my needs. Thank you for everything.

Affordable and flexible to work with scheduling. Kind staff . Great communication! I am very happy with them. Highly recommend

The whole crew here are excellent. I love coming here for my vehicles repair needs because of the quality care taken with myself and my vehicle. Their rates are exceptional for the effort taken to work on your vehicle. I always leave feeling like I have gotten a fair price for the services done and never feel like Ive been rooked over.

They were very professional and friendly.I needed to install a couple of parts in my car and do a custom alignment, they accomodated what needs to be done and they definitely did it in a day.Prices are very reasonable. This shop earned my business and respect. Kudos!

Always completely satisfied with Jaime and Naomis services and hospitality. Soon, I will be driving 17mph on side streets, from Chicago to Elgin, to have a busted rear axle repaired.

Reviews do not lie!! Everything you read is true!! Your car is in good hands - this place is FABULOUS!! Price was AWESOME + Car is perfect again thanks to them!! One happy :) Customer !!! Highly Recommend

I am extremely impressed by the service here. They are able to accommodate to your car needs and finish in a timely matter. I will HIGHLY RECOMMEND using wicked wrench 100%!!!!!

Wicked wench replaced my alternator and battery. I got communication before, during, and after. Very fair price quote. They recommend a good tow company, very fair price. Went above and beyond, even learned something about coolant from Jamie (hope I spelled that right, shes a fabulous lady!). Best thing I can say about them, is I have some work coming up and they will be the first place I go to.

Easy to get a quote and schedule service. Their pricing was extremely fair. Service was performed quickly and quality of the work is great. Great auto shop.

Phenomenal service! Provided detail and picture of needed repair. Excellent service and value!

Awesome service, would highly recommend to anyone requiring service to their vehicle.

You cant get a better deal and youll be treated with honesty. They go the extra mile. My best friend told me and I passed it on to a friend and they passed it on to a friend and a family member and so on and so on and so on.

Best repair shop hands down! Needed the thermostat replaced in my Cadillac ATS, received a reasonable online quote in minutes, appointment the following day and the car was ready for pickup before noon. Excellent service, will definitely make this my home for auto repairs. Thanks Jamie!

I’ve been going to Wicked Wrench for a little over two years now and they are spot on! The staff is very courteous and warm. I know how can an automotive place be warm??? Well they knock it out of the park! They are very fair and honest with the work they do there. They don’t hose you and bend you over a chair. They even were able to fit me in there schedule due to my work schedule being all over the board. You don’t get that kind of service anymore. I’ll be using Wicked Wrench for all of my automotive needs moving forward and so should you!!!!!

Always great service. Female owned garage. Ive never felt cheated. Great prices!

Love this place, wouldnt bring my vehicles anywhere else. Great work at honest prices.

Love the place. I highly recommend it

This is the place to go. Up front, honest and delivers above expectation. They were knowledgeable, nice and explained things in terms I could understand. I wont go anywhere else again. They have earned and will keep my business!

Quick response. Great explanation. Ill be taking my other cars there.

Straight forward no bs shop. My kinda place. The office mangers are very friendly and customer service oriented.

Jamie is AMAZING. She’s so kind and straight forward. No surprises at all, frequent text updates with pictures included. I love the transparency with an automotive business. Her prices are so reasonable too. She made me feel at ease with the whole process. I can’t rave enough about Wicked Wrench!

Great people very friendly ill do business with them again.Check them out

Jaime and the Wicked Wrench team showed great customer service and care. After taking our car to our former mechanic on three different occasions we still had the same issue with our car and it was never fixed. Instead we paid more money to get something else fixed not pertaining to the initial problem. Wicked Wrench was a breath of fresh air. They actually answered their phones, listened, and scheduled an appointment for me with an appointment reminder. They let us know the status of our car and the total experience was very professional and prompt. They provided excellent service. my husband and I really appreciated them and will continue to use them for future car repair services.

Wicked Wrench is the only place Ill be taking my car to for service. The staff is great, the work is quality and quotes are honest. Jamie is great along with the rest of the staff. Do not hesitate to take your car to Wicked Wrench Co. as they will take care of all your cars mechanical needs with honest pricing, and quality service.

Really impressed with the customer-facing and back-end systems integration they have with their systems. Makes the customer’s journey very seamless (from quote to pay/pick up). They even have extended hours to better serve the busy customers.I will highly recommend you guys to others!

A co-worker recommended wicked wrench to me when I had problems with my exhaust and it was a great experience. Great work for a good value, very friendly with great communication. I would definitely recommend this shop to other people and will definitely bring my car back for any additional repairs.

Wow. Im absolutely amazed at the great service Jaime & co. have provided. They are timely, professional, and honest about everything. Ive never been more confident about a car service business before. Would reccomend this business to anyone who would EVER need work done on their car.

I love this place!! Fair honest and gives you free quotes. I’ll never go anywhere else. Best value around.

This place is a great shop! They great work with low prices I do highly recommend them

GREAT PLACE. Great prices fast service. Friendly staff and look out for you dont over charge only gixd what is needed

Jaime and Naomi are so easy to work with, weve been able to get appointments within a day or two of putting in a request, sometimes even same-day, and theyve always been fair and straightforward. They give price quotes up front when making our appointments so there is never a hidden cost, they refer out to other local businesses for some specialty services, and when we went in for new brakes they explained how much life was still remaining in our current brakes and suggested waiting on changing them out, saving us money. When our vehicles are in need of repair or diagnostic, they are our first stop.

I cant say enough good things about an auto repair shop. Wicked Wrench is exactly what I was looking for. They know what they are doing and are always very helpful. If you are a woman and want a repair shop (run by a woman) that listens to you and explains your auto repairs to you and then lets you make up your mind on what you want to do...then Wicked Wrench is for you! Great service and great pricing!!

If you want honest service and great savings, Wicked Wrench is the place to go to.

My neighbor referred us here, as he was raving about this place. Well, now its my turn to do the same. Had an A/C issue. Went in to get it diagnosed (btw great waiting area for when they did - Wifi too) and they gave me a very reasonable quote, and said we could bring in our own part to save money. Scheduled an appointment and they fixed it as promised. On the way to pick up the car, my sisters car started to kick and its check engine light went on, so we had that looked at and again, with a very reasonable quote, they fixed the issue - both cars same day. Jamie is an awesome owner who makes sure youre taken care of and its no surprise why everyone else is leaving such positive reviews. Great service, great prices, and great energy. Im telling all my friends, family and colleagues, and Ill be coming here first for any future car issues. Thanks again!

This company is GREAT to deal with. I live 19 miles away and my van broke down and I opped to pay for a tow because I know the work will be done right. Will not use anyone else. Thanks everyone.

I took automotive basics class with Jaime on October 26 (2019), and it was a wonderful experience! Jaime walked the group through the basics, provided a lot of helpful tips on car basics and maintenance. She was very welcoming as well as well prepared with materials to share and take away with you for future reference. She was also very open to questions during and after the class. In fact, I enjoyed my time and learning experience so much that I have written to Jaime asking whether she offers more classes or is open to providing further hands-on training. All in all, great experience!

Im glad I found this shop!I do some of my own repairs and also used a good cheap garage mechanic for bigger jobs. Once I lost him, I had extreme anxiety about using full service shops because they always seemed dishonest and way too expensive. I was lucky to find Wicked Wrench by chance and they turned out to be great in every aspect. I have had a couple of jobs done where I supplied the parts and they charged a very fair rate on book time. In fact, this full service shop charges the same rate my garage guy was charging me!Jamie is very nice and great with communication. I love the shopmonkey software they use for estimating work and to keep you up to date on the job. If they should encounter any issues, they will send you images and videos for you to see for yourself and discuss the options!Bottom line, Wicked Wrench offers honest quality services at very a affordable rate. I am recommending this women owned shop to all my friends! Keep up the good work girls!

Very helpful.

Excellent shop -- clear communication, detailed quote, excellent work, accommodating schedule. Jaime gave me a fair price and was honest about what repairs really needed to be done. It was refreshing not to be talked into stuff I didnt really need. I highly recommend this shop!

I heard about Wicked Wrench from some Girl Scout troops that attended a class at this location, and since I work for Girl Scouts how can I not support a female owned company, right? This is my first time using Wicked Wrench, and I have to say I am pretty impressed with the communication I have received throughout the day, and my 2010 Nissan Rogue needed a lot of work. I feel like I am not being ripped off like I have from other places because I am a female, and the pricing is fair. We are a family that stresses out anytime our vehicles need repair because of the costs. We will definitely be back, but hopefully not for a lot of work again. :)

Another great job from a awesome local business!!! Replaced the starter on my 06 Ford f-150 in record time!! I would refer this company anytime.

Jaime and her team are awesome!!! Jaime’s welcoming smile and customer service far exceeds any shop that I’ve ever been too! I brought my company car in to have my brakes checked, and I ended up needing new pads and rotors for the front and rear. Jaime and her team had me in and out in no time. She offered the best pricing and went the extra mile by fixing a couple of bends in my hub caps, without saying anything. (I didn’t notice until a week later). It’s the little things that count and I can tell that Jaime and her team genuinely care about their customers. I highly recommend bringing your vehicle here if you’re looking for quality service and quality work! Thanks again Jaime!

The co owner gives a great class for anyone pre teen to adult for tips on car maintenance. It is very informative and she does it for free. I highly recommend attending you will definitely learn something you didnt know. Love that this is a female owned and operated local business too .

First the staff is very friendly. Their prices are awesome and quality of work is top notch. I was quoted over $600 less than a national competitor. I was told 2 hours for repairs. Price was exactly as quoted and they were done in 2 hours as quoted. This will be my new go to shop for sure.

I was headed on a road trip and wanted to have my car looked over before I left. Met with Jaime told her the concerns I had regarding some noises I was hearing. She was able to diagnose the sound coming from my steering wheel right away. Jaime took the car and put it on the rack. For some reason the noise I had been hearing from my engine was not making noise when she looked at it. She told me the car sounded fine, but wanted to let me know my oil was a quart low (even though I had just had an oil change in early May) and topped off the oil for me! When I asked what I owed for the diagnostic and oil she said nothing!! Any other place I have been to would charge for just looking at the car. She even took the time to explain and show me how to check my oil properly. Jaime was friendly, knowledgeable and extremely helpful. I asked for a quote to fix my steering wheel. I love how she is able to send me a text with a link for this info! I will definitely be coming back to get my steering wheel fixed. It is nice to finally work with a mechanic that is transparent and not trying to up-sell you on everything. Thanks Jaime!

I absolutely recommend this shop to anyone looking for a place to service their car. I normally take my car to a certain chain shop that has a bad rep and a friend recommended me to check out this place. I have a 20-year-old Jeep that needed a lot of work (like, A LOT) and they kept in consistent contact and answered any questions I had. They also took pictures of the things that were issues and sent them to me while I was waiting for them to finish up. Not to mention the pricing was awesome and they don’t over-charge or scam you. Very professional, got the job done quickly, and I was more than satisfied. I will definitely come here for any future car issues I’m having and will be recommending this place to my friends.

Great work at great prices. Will always trust them with my vehicles!!!!!

I like how this shop operates, very transparent with their pricing, and great communications. Fair and honest.

This place is awesome. The girls are so friendly. The place is really cleanThe prices are amazing.....I highly recommend this place for your auto repairs

Upfront and honest service. Will let you bring your own parts and charges a reasonable hourly rate on top off that. I wont bring my car anywhere else in the area after discovering this place.

Anything I cant do Ill take it to them.

Great service, priced right

Look no further for an auto repair shop. Excellent customer service!

I will never go to another mechanic. Theyre wonderful honest people who know their stuff. If you dont want to get ripped off, this is the place for you.

Great prices and the owner Jamie is very honest upfront about everything. Sometimes I just call and they help me out on the spot.Theyre good people

If your looking for the best shop around you just found it. Love this place.

Awesome place. The sisters that run it are honest, helpful and wonderful to deal with. As a woman I felt very comfortable entrusting them with my car. Not only do they not mark up the parts needed as much as other garages, they charged me less than the estimate that they had given me. If you want your car and yourself treated well and fair, then use Wicked Wrench.

I would of loved to have them work on my car.I just live to far North.They were really nice, when they looked over my car.

Theyre ok. Not open to super professional add-ons to their team. Good people nonetheless.

I traveled from 10 minutes south of the Museum of Science and Industry (about 45 miles) to have my transmission removed and replaced. I am completely impressed, have already told four people about my ridiculously affordable repair. I look forward to working with them.....FOREVER.Thanks guys. I appreciate you all.

Awesome business. Great people! Fair prices. Jamie does a great job keeping you informed on estimates, problems, and what is happening with you car. I highly recommend the wicked wrench! Great Job

Me & a few few friends went to the automotive basics seminar today. Jamie was the instructor. She was amazing answered all questions and was very detailed in explaining and showing us things. I learned a lot & appreciate her taking time out to do this.

Great honest shop. Fair pricing.

Great service! Unbeatable pricing. Very honest about what work needs to be done and what can wait. Excellent with communication and accommodating with scheduling. Highly recommend them!!!

Took the automotive course with my teen. Great information and great program. The owner is knowledgeable, honest, approachable and very helpful.

Great experience today. I went in for an oil change and was told when they realized my car required an upgraded filter about the added cost.

I had my AC MOTOR BLOWER replaced, Car x quoted me $1100. They charged me $399 with labor, great communication, friendly, and quick. I would highly recommend them its hard to find fair honest auto repair shops. I like its family owned. 24 hour pickup drop off. Thanks Jaime!Update 9/24/19I cant continue to rave about Wicked Wrench. Ive had a 2 year old problem with my engine light and 3 months ago Wicked actually diagnosed and root caused it versus just checking the sensor and by the heavens ITS FIXED. Its hard to find an honest repair shop and people you trust.

Awesome work.Right on time,friendly,spot on.Highly reccomend

These girls know their stuff! Very reasonable pricing. I recommend them to everyone.

Love the online quote they provide. Very fast response. I found my new go to honest mechanic.

These guys have done some great work to keep my work truck running! Really know their stuff with domestic vehicles. Fairly priced too!

I love this place. Cheap prices and fast work. Nice waiting area too. Love the text messaging, just like my doctors office, cool.

Great service and well maintained shop. Fast and efficient mechanic work and great people to deal with. Will definitely be recommending them to family and friends.

Needing a brake job, and seeing they are within walking distance I decided to give this place a shot. They emphasized transparency in pricing for brake work and I entered the required info to make an appointment and quote. You are given the impression it’s a quick process. The business day came to an end and I received a very odd unprofessional text stating vin # was needed, I honestly did not connect the two things until this morning when I saw an email from Wicked Wrench asking for a vin and plate #. Not able to retrieve this info at that moment I replied stating along the lines of “ you need the vin for a brake job appointment? That’s crazy” Shortly afterwards I received a phone call with a infuriated women on the other line Raging against my emailed response with the apparent sole intention of attacking me on the phone. I said “ lady, if you are calling to fight with me then we are obviously not going to be your customer so have a nice day”. Keep in mind this is between 7:45-8:15 AM

Very reliable, great, long-lasting work and reasonable prices. My go to shop.

When I found this place I was a little skeptical about going there since the labor rate is so much lower than every other shop but I gave it a shot and i am very pleased with them the repairs were done in a timely manner and the price unbeatable will definitely be going back when I need more repairs !!

Their prices are better than anybodys its not a gimmick they stand by their work and theyre TechNet shop and they have 24000 mile 24 month warranty on all parts and labor

Honest work and services, detailed inspection. I respect this place

Im so glad that Wicked Wrench opened and we finally have HONEST and affordable mechanics in the area! The Hjelm sisters are so knowledgeable and are true #bossladies! I have already referred so many people to them, and wont stop. If you want to save yourself money and have QUALITY work done, and believe in honesty, go to Wicked Wrench!!!!

Great people, outstanding service, quick, no gimmicks. Jamie amd her team will take good care of you!

Best auto repair shop in Elgin!

Nice clean shop. Good welds and good pricing.

Great service, great people, ridiculously cheap pricing. I will never take my car anywhere else. The Hjelm sisters rock.

They are really good at what they do, A little on the pricey side comparatively but worth every penny. They are first come first serve so make sure you’re a bit early.

Awesome service and crew!

Extremely reasonable prices awesome job on my brakes highly recommend them Super friendly customer service I truly recommend these people the best customer service the fast break job Ive ever had

Sooooo great the best estimate and yes I will return!!!!!!

These girls have great service and really know what they are doing..And most importantly they are honest!!

Great place to get a car done and over with with a good job done better than any other place.

Good service btw im codys friend😂

Very affordable, honest and convenient. I will return for future service needs.

10/10🤟🏻

Great service and people.

Had a quote for $1900 to fix brakes and associated problems. These girls saved me a ton and got the work done in one day. Saved my new son-in-law $300 also.I reccomend them for any work you want done they pull no strings and are up front with you.

Honest, good work, affordable prices.

Very helpful and resourceful