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4 Wheel Parts – Off Road Truck & Jeep 4x4 Parts
474 Redington Dr So, South Elgin, IL 60177, United States
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4 Wheel Parts – Off Road Truck & Jeep 4x4 Parts
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El
Review №1

This place is amazing!!! They installed spacers in our Jeep for us last week. They charged a fair price, did the work in less time than quoted AND they let us know one of our rear shocks was leaking! When I went to complete the paperwork for my warranty on the shock, I called and spoke to Katrina who got me the paperwork within the hour and even called to let me know. Thank you for being so awesome!!!

Ja
Review №2

Had them install a hitch on our Jeep Renegade. Quoted us a third of the time and price as a different 4WP location and was able to get us in sooner.Had the job done within quoted time and price. Threw in some free stickers too when it was all said and done. Customer service was far better than other location as well.

Du
Review №3

I ordered a lift and was going to have these guys install it. Then they moved my appointment because they did not have enough techs. Then they did it again.At this point I said just go ahead and build the front struts, the only thing I really needed their shop for was their spring compressors.Guess what? They built the strut wrong so it is out of alignment and I am sitting in my garage wondering what I am supposed to do since I cannot get anywhere to fix this.Go anywhere else for everything. These guys will leave you high and dry from my experience.

Gr
Review №4

I purchased the Air Lift Airbags & automatic compressor system for my truck because my truck squatted too much from the weight when connected to my boat. The store manager Mike made sure that I ordered the right products & that everything was done correctly and in any timely manner. The technician who installed it did an excellent job and he reviewed everything with me before I left. I highly recommend this product and this store.

Jo
Review №5

Nice place. I got the service I was looking for. They have cool ideas and nice stuff for your jeep.

St
Review №6

Awesome work. went from an 01 Ram 2WD to a 2016 4x4, 1st trip on rt90 had vibrations in front. Dealer put new tires on for me at purchase so I had these guys balance and rotate again. Found 5.5 oz off on every wheel. RIDES LIKE A BRAND NEW TRUCK. Will be back!

Ry
Review №7

I placed an order over a month ago, have yet to have it ship even though it was in stock at the time of purchase. Everytime I call there is like 30 people ahead of me for the call. This service and company product availability is garbage. Avoid if you can.

Gr
Review №8

My new favorite place.

Jo
Review №9

Wow such a great experience. I came in to get a lift kit installed and had questions regarding other things as well. They answered all of my questions with detailed responses. All the staff was knowledgeable and professional the whole way through. Service was quick and efficient. Nothing bad to say about this place or it’s staff. I definitely recommend.

Al
Review №10

Lifted truck. Terrible alignment. Going to have to find another shop

AA
Review №11

One star away from perfect!1st time customer. Wanted a front level kit installed on my 19 Ford Ranger 4x4 Crew. Staff was helpfull, price was great. It was easy to schedule on a Saturday. We did a walk around to insure there was no existing damage at drop off. They got the work done quick and I got a copy of the align specs. All good, nice n level..I will post pix.lost 1 star b/c no disposable floor mat used and although no grease on my carpet it was dirty enough that I needed to clean it when I got home. At least the inside of the door, steering wheel & armrest were good.So get some disposable service mats and we should be up to five stars next visit!

jo
Review №12

Did a great job on a lift for my 2017 nissan titan! Also great price for rims and tires. Will go back to them.

Je
Review №13

Had a radio recently installed and started to have issues with the unit. Went in and had it upgraded instead of replacing it. Great staff and install took less then a couple hours. Looks great and works even better. A BIG thank you to 4Wheel Parts in Elgin

Bo
Review №14

I wish I found this place sooner. Sales staff was super helpful. Competitive if not better pricing.

Ry
Review №15

They helped get me a lift kit, wheels and tires, and new control arms after the OEM seized within two weeks of the order placed and everything fixed perfectly. 👍

To
Review №16

Great customer service and prices. I just bought 4 tires for my lifted 2013 Dodge Ram 1500 with their recommendations and I’m loving how much better my truck handles in wet weather. I will continue to buy all sorts of parts from them. Great parts and prices.

Ku
Review №17

I would honestly give zero stars if I could. I bought tires from there website and they wouldn’t install them, even after I pointed out the the huge sign on the front of their store says “We install everything we sell”. Well apparently not in Elgin. I wouldn’t trust these guys to change a light bulb. I will never buy from 4wheelparts again, can’t trust them.

Al
Review №18

I had installed a 2in Rancho lift kit on my JLUR and had them install/balance 35in Patagonia MT as well as do an alignment check and check out my install was correct. They did a great job with all services and the next day I was headed off to Moab to try it all out. Fins and Things, Poison Spider, Hell’s Revenge, Top of the World and other trails were successful. Getting a 2nd pair of eyes from them made me feel confident I could tackle those trails. I will be using them again when I upgrade my gears and go 37s.

R
Review №19

Service was so so slow I walked out after 15 minutes without help.

Br
Review №20

I waited over a week just to find out they forgot about me.. guess my money isnt worth anything to them.. thank God for S&D wheels who saved the day for me... its truly sad that I was even dealing with the owner and he didnt even seem to care that they messed up and didnt even try to make the situation right.. so if your looking for great service and awesome prices call S/D Wheel company!!!

Ji
Review №21

Installed a long arm lift on my Jeep XJ. There wasnt much they didnt screw up. Control arms werent, bolts were stripped and just left track bar 1 1/2 out of adjustment and the welding looked like someone with no experience did it without gas. They broke a bolt off in the front yoke and the manager wanted to charge me for the new one! Good place to buy parts but DONT USE THEIR SERVICE DEPT ANY INSTALLATION!

Ga
Review №22

Had the parts I needed in stock and ready although they were the last ones available, many more options for Jeeps than trucks but I’m sure there is more availability at other stores

Ch
Review №23

Staff that bother to get up and check inventory, brand name products, and great prices (comparable to internet pricing, from a brick and mortar store)! Clean layout, nice presentation, only downside is that if you dont see it on the floor they probably dont have it in stock. Nice place, and they do installation as well, however that isnt anything I can comment on, as I have no experience with their installation service, to review their pricing or quality of labor.

Ta
Review №24

Very nice and professional staff. They took good care of me on warranty replacement for a defective tire. Replaced all 4 tires because I was 500 miles from home and they didn’t have my tires in stock. Worked with the Memphis 4Wheel Parts store and got me back on the road!!

Jo
Review №25

This place is pretty cool. I just purchased a new Tacoma so this place is really convenient. The store has a lot of parts if not they can order it for you. I believe the person who helped me was named Austin. He helped order the parts I wanted and I believe Mike the manager also helped out.

Je
Review №26

Arron is always very helpful. Austin as well as the rest of the staff are so knowledgeable and able to help you get all your answers taken care of. Would highly recommend this store to all jeep owners.

Lo
Review №27

Did not ask if we needed help. No one in store. Not professional

St
Review №28

Employees are professionals and very helpful. The store is very clean and the items are display well easy to find what you need. If not just ask. They will be glad to help you, find what youre looking for.

Sg
Review №29

These guys are unbelievable. Mike(MNGR) Austin and Pedro went above and beyond to help me out. Just short of coming over to help fix my Jeep.I go in needing a new ring gear .What happens I ORDERED the wrong one! Since it was special order it was non returnable. So Mike could have said sorry Charlie, no he says let me see what I can do. After a while and a few phones calls to his bosses, he says we can do store credit! I was like hell yeah. Even though its an hour and twenty minute drive to get there, I deal with it to get that kind of customer service.Thanks guys.

An
Review №30

Meh. Kind of rude staff. Place was empty but no one wanted to help me really. Its cool. Plenty of other places to get parts for a Jeep.

Sc
Review №31

Friendly and knowledgeable staff. Every time I come in Im met by someone passionate about off-roading. Pricing is very competitive to various websites, and their inventory for major items is normally good. Be sure to ask if you do not see something on the floor, many times they have inventory in the back.

Ia
Review №32

Loved the work they did on my silverado. There was some confusion on the pricing in the end but Arron was able to settle the price and I owed the correct quoted price. Good customer service! Thanks again!

Ma
Review №33

Friendly and knowledgeable staff. Definitely trust them with my truck. Their showroom is packed with toys I want. Really good place to visit if you like 4 wheelin.

Ma
Review №34

Very cool place. Online shopping with an actual local storefront that has an install shop. Best of both! Great service department that has earned my trust. Treat you like family.

Su
Review №35

Great place! Jason was a great help!!

Za
Review №36

Rude staff waste of time. Honestly would never go through these guys again. Totally oblivious

Da
Review №37

So I ordered some N-fab bars the RKR series, and after a lot of problems with clunking noises going back-and-forth to Toyota finally figured out it was the bars that were making the noise . So this was months after my purchase at which point I contacted Austin at 4wheel parts Elgin, So Austin and Mike told me to bring it in so they can look at it they determined it was the bars contacted N-fab on my behalf and fair reported that this was a known problem on KDSS equips 4runners that N-fab hadn’t warned dealers about. Long story short all you need to know is that if there is a problem and 4 Wheel Parts employees or management can do anything about it it will get fixed ! With all consideration to your time and inconvenience and with a smile they were great to work with and they will definitely get my money in the future !Thanks to everyone 4wheel parts Elgin for doing a great job for me!

Ja
Review №38

Great service and prices, very knowledgeable. Thanks Austin

Je
Review №39

Everything you need from tires and rims to lift kits. Great place if you own a Jeep or a Truck.

Ky
Review №40

Called the day before to see if they had my tires and if a slot was open to get tires done they told me to come early and they would sneak me in. I arrived there and they didnt have my tires and told me no slots were open to bring my truck in. I drove an hour to this store and wanted my time. My tire was on its last leg so I was forced to buy a tire m/t tire when I wanted a a/t. When I got to the tire shop the guy notified me that they sold me load D tire when j had asked for load E. I am very disappointed with experience here I had high expectations

Ch
Review №41

Great staff 👍 always attentive to help.

Gi
Review №42

Found staff professional, competent and enthusiastic. Never tried to upsell me and gave me pros and cons re: what I was trying to do.

Je
Review №43

Would only recommend if you’re okay with the following:1. Being a 26 yr old woman being made fun of her height.2. Being told your parts are in when no one bothered to confirm they were, causing you to have to bring the car back a second time.3. Having your agreed upon price change by $200+ because their salesperson, Arron, doesn’t know how to accurately provide an invoice. Ps- if you’re wondering why you get multiple invoices for your services instead of one with everything included, it’s because they like to charge a standard “Lubes/Cleaners/HDW” fee on every invoice.4. Having the manager, Mike, display exceptional customer service by saying “I don’t know, don’t ask me!” when asked a question.5. Being told your service would be completed in 1-1.5 hours, coming back after an hour and seeing that the car hadn’t even moved.My husband and I were excited about this place since we have a base model Tacoma we wanted to keep adding to and customizing. After dealing with them, I found them to be extremely disorganized and unprofessional.

Jo
Review №44

Great service. Always easy to find what I need, or dont need,,jk. All the toys for a Jeep or Truck person.

Lo
Review №45

Really sucks they are closed on the two days that I’m off 🙄

Ch
Review №46

Great place for your off road or lifted truck parts

Da
Review №47

Very helpful and knowledgeable staff

Jo
Review №48

Nice Place to check out. Friendly staff.

Cl
Review №49

If you need a bumper or light bar that’s over priced go their they got you covered, I come in with a starter and carburetor ( as to he asked me what I had since no one that works their should know what either part is) goes to say we don’t have starters (wasent expecting them to have it plus the rebuild kit I was going to have to order I’m sure anyway, he goes on to say you’d be better off going to an auto part store, I’m in a 4 wheel drive part store now ( BIGGEST WAST OF TIME ) but if you need some stick or bolt on fender flairs that’s in isle 4 which you can get on eBay for a quarter of the price

Ju
Review №50

Love this place has everything my jeep needs

do
Review №51

Great staff. Very helpful

St
Review №52

Friendly knowledgeable staff.

al
Review №53

Mike I was told Is the managers name, was really unprofessional and rude not only to me but the employees too. I would never ever will I ever go back to the place.

Br
Review №54

Awesome service from the guys here!

Ky
Review №55

Super friendly, shop local

No
Review №56

Horrible service

Sc
Review №57

Wow lot of inventory

Ri
Review №58

Lots of toys

Information
57 Photos
58 Comments
4.1 Rating
  • Address:474 Redington Dr So, South Elgin, IL 60177, United States
  • Site:https://4wheelparts.com/stores/illinois/4wp-south-elgin-il-247
  • Phone:+1 847-695-4311
Categories
  • Auto parts store
  • Auto repair shop
  • Tire shop
  • Truck accessories store
  • Truck repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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