I was having trouble getting some new wipers on our vehicles and the guys at this store could not have been more helpful! They took the time to come out and replace them for me. Best customer service ever! Thank you!!
I walk in here the other day, this lil skinny punk and I guess he is the manager there? Nick, well he had a bad attitude was rude, he actually told me to go to Oriellys While calling me names as I walked out. I couldnt believe it. I will never be going to Napa ever again. His co workers were all watching youtube on their computers. 5 people standing around out back talking about another employee and making fun of him. This dump needs a serious overhaul.
Very helpful staff...but stay away from the NAPA bulbs
Great knowledgeable and friendly staff ready to help out with whatever project you got going on.
Counter person this Saturday was rude and did not want to look up a part! Treated me like I know nothing about cars without considering hes a entry level counter guy and Im a triple master ase world class technician with 40 years experience....
I was just in your store, and none of the employees were wearing masks. I asked an employee if they had made the collective decision to not wear masks, and he said yes. I told him because of that choice I would not be shopping at that store. If you dont care enough about your customers I will take my money elsewhere, and make people aware of your choice to not protect your customers from the spread of the Coronavirus Virus.
Dont shop here and definitely dont work here.
Great staff! Peter absolutely saved us a lot of money, time and stress. Thank you, Peter!! He took the time to understand our electrical issues on a very custom camper-van setup, and with his great knowledge had it issue figured out straight away. We were on the road again after 5 minutes.
Very helpfully and sense of humor!Bought windshield wipers and they put them on for me with a smile in the cold!thank you😛
EXCELLENT...Peter was the bestMy a.c. went out and my 84 year old mother is in the car, Peter showed me what to buy and how to use it. He was the best .All cool on a 91 degree day in Portland
I cannot say enough good things about Napa, their customer service is outstanding! I had to buy a new battery. My old battery was a pain to get out, but Vik from Napa took it out and put the new one in with amazing patience! I highly recommend this store. 😁
Had a great experience here. The manager was really helpful, and spent a while in the parking lot helping me diagnose and fix the problem. I felt like hed spend as long as necessary with me, and that his goal was to fix my problem rather than to sell me something. Im coming back next time I need something.
Good prices helpful staff
Napa is great for pretty much any and all car parts but I was unable to get any motorcycle parts and was forced to go to power wheels.
Went down to get a lightbulb for my car which they actually had in stock a lot of places that I called didn’t have it thanks Napa
Found the sales people quite knowledgeable and helpful.
They help me when V I P wanted money. So thank you NAPA
Not one person asked me if I needed anything or said hello
AMAZING CUSTOMER SERVICE at all locations.
Like all of the corporate run Napa the staff is underpaid the staff is not as knowledgeable as they should be and there is never enough people in the store behind the counters to take care of the customers in a timely manner
Nice guys
Order the parts over the phone and they are ready if in stock. If not they order and call you when they come in.
Needed a light bulb at 8:00 p.m. once and they were still open and installed it for me.
Very helpful counter staff.
Great customer service as always
Good source for auto and marine parts
They dont know there parts have to wait for long periods of time
Nice Grand Reopening!!
The service is good and the parts are good
They had what I needed...
Knowledgeable staff
They have the parts you need
Great
Great
Service sucks