user
Books-A-Million
38 Pinecrest Plaza, Southern Pines, NC 28387, United States
Appearance
Books-A-Million
Comments
Ni
Review №1

Great book store, so much to choose from and look through.The Weeb section keeps growing and I love it. Plenty of Anime and Manga merch to look through and classic scifi, fantasy and comic book merch too.Definitely will be back next time Im in town!

Wi
Review №2

Nice place. Friendly, helpful staff. Maybe a small sitting area would be appropriate?

Ch
Review №3

Far from a million books in my opinion.

La
Review №4

Very helpful staff, organized store, able to find and order what I needed, and have it shipped to my house, within a week; however if you are looking for a cup of Joe, there is no coffee shop inside.Thank you BAM for your assistance. I will be back!

La
Review №5

Awesome store, friendly clean and neat. My granddaughter loves going here. Shes 11, she loves to read so Im glad to take her.

Ed
Review №6

The best selection in books Ive seen in a minute! Very clean and quiet place. Great customer service!

Ma
Review №7

We like to get lost at this store once in a while. Staff is very nice and they always have good deals. A great selection of books for children as well as miscellaneous education toys.

As
Review №8

I was disappointed when entering this store. My sister and I recieved annoyed stares from employees instead of help or any form of greeting. Which usually dosnt bother me. However when other customers entered the store they recieved warm greetings and were asked if they needed anything. I discussed my issues with the manager, but recieved excuses from her as well as her staff. Highly disappointed with how my sister and I were treated especially since I traveled great distance to get there.

B
Review №9

Has books and toys! Amazing shopping experience!

Do
Review №10

Good customer service. Friendly and relaxed atmosphere. Great selection.

JM
Review №11

I am thankful that stores like this are still around. Theres nothing like the physical experience of reading and interacting with a book. And I am very conscious of book design and layout. You dont really get a sense of that through online sources. Highly recommended.

Ni
Review №12

I LOVE BOOKSAMILLION

Ja
Review №13

It’s a decent book store and has the basics but it doesn’t encourage browsing. There are no chairs or sofas to sit on and no public bathroom. Every time I visit this book store, they try to sell me a rewards program but you have to pay to obtain it. No thanks! If you’re into Anime as my daughter is the selection is wonderful, though.

My
Review №14

Signed me up for a magazine subscription that charged me 70$ without my knowledge.

Am
Review №15

Our most favorite BAM store. In a great location with an amazing selection. Staff is helpful but not pushy and they know books. We tell everyone about them because they Rock!!

Ru
Review №16

All kinds of books from children to adult fantasy to mystery to any type of book you like plus lots of great gifts and things.

Ca
Review №17

I love this book store. I was able to find two of my favorite children book The Giving Tree and Love you forever. Book that I was planning to give as a present but I kept it. Yes I know at did bad but ; on my defense I an a softie and sentimental and got other presents to give. Anyway the staff where great helping me find the books. The store was very organized. Plenty of varieties of merchandise. One thing I would like to see back in the store are those cozy chairs we could find on the big Books-A-Million stores. I hope they will open more stores.

la
Review №18

Friendly people, great sales, and wide selection!

Ch
Review №19

Great selection, clean store. Kid friendly and great service.

Tr
Review №20

Was denied service due to my medical disability, unfortunate my kids love the store.

Al
Review №21

Saw toys and books Ive never seen before!

It
Review №22

A woman who works here was super sweet and helped my daughter find exactly what she was looking for. They do not have a bathroom, however, so keep that in mind if you have small children

Ca
Review №23

Was with my sister, who was looking for something in particular, which they did not have. The smallish store lacks the open feel that encourages browsing. We couldnt locate the store by Googling Books a Million, not realizing it had been abbreviated to BAM, a truly awful name. When my sister checked out, she was offered some kind of frequent-shopper membership, which actually required her to pay to join!! Still, anywhere that sells actual, physical books isnt all bad...just needs a better name than BAM.

Be
Review №24

Its a really nice store with a lot of different books. The staff here are nice, and helpful if you are looking for something specific. The membership card is worth it, in my opinion. The only suggestion I have is to maybe add a couple of books to a LGBT section, but I understand if their company just wants to stay out of it and not be controversial. Also add some more books to the Mystery Section.

De
Review №25

The staff are very helpful although the books can be a little pricey. The store has many books.tl:Dr great staff,lots of books,little pricey.

Am
Review №26

Very helpful staff and the selection of books is amazing. There is something for everyone at BAM from toys to books to t-shirts to cups and tv memorabilia.

Da
Review №27

Very helpful staff, but can we get away from the pushy sell of their discount program?

Se
Review №28

Huge assortment of books and a nice selection of classics with better bindings and endpapers. I didnt see anything with calf bindings and raised bands printed on vellum. That would have been 16th century amazing.

La
Review №29

If youve never been to Books A Million in Southern Pine, you dont know what youre missing. This is one fantastic book store with great prices and a great staff. Try it sometime. Youll be happy you did

Pa
Review №30

Disappointing in the extreme. At least a 50% markup on some books, and while they have a decent selection and various genres, its mostly very niche. Layout needs a lot of work. Rated one star because they give an impression of not caring at all.

CC
Review №31

Lady that helped me was very nice and polite was making sure I was happy with what I got.

Mi
Review №32

Found some great deals I do wish their graphic novel selection was bigger

C.
Review №33

Always overflowing with the newest books, magazines, gadgets, & collectibles. The store is always clean and the staff is very courteous and helpful.

Pa
Review №34

A very good variety of books, magazines, and some other things such as National Geographic Childrens learning books and puzzles (Disney puzzles) for my niece.

An
Review №35

First let me break this down on why I am giving 2 stars.5 Stars - Cleanliness of the store great, though I do agree a bit cluttered.5 Stars - For a great selection and they usually have those hard to find books that I can not seem to find anywhere else.Now this is where is gets a bit tricky staff is great with a FEW EXCEPTIONS. My rating is based upon my customer service issue.Went to the store purchased my hard copies of books, then had to purchase a book online. Had to do 2 separated transactions for this. I was happily to oblige with this. Was told that I would receive an email, so got home last stop of the day went to check my status and when it would arrive. No email called the store got a lady that was looking, put me on hold to see where the book was and why I didnt get an email. She then came back asked me for my number to call me back when she got off the phone. This is where is gets irritating. I waited the rest of the day, the next 3 days for that call. Hoping maybe if she handed it off to someone else that she would follow up with me. Yep nothing was followed up with and my issues was left is the cold. So I called the store back to find out what happened and what was going on. This is where another lady helped me (no offense but it seems the staff is all female no men nothing) and she proceeded to to look for it, and wouldnt you know it she said i am sorry i dont see your order you took my card information ran it. Yes we have to since it is an online order. 1. You should be able to print out some type of conformation on the order there in the store even if its a small receipt. 2. Training for every sales associate for online orders needs to be redone and make it a 2 person verification have a manager verify the order. 3. If you are going to take the extra mile to tell someone you are calling them back please do. I know this may not be policy but call them back. I have to travel to get to my store locations in any direction a good hour or more a way. I felt like this was a very much waste of my time and the sale associate placing the order that she never processed through even after taking my CC information. Oh and yes that is where the 2 stars comes in at. I did however check with my bank to make sure that it did not process nor was it pending as well as make sure that any and all transactions are now needing verification because of this. They have lost me as a customer.

Ro
Review №36

Went there to buy a book for my brother let me tell you they got every book you may need awesome customer service

Di
Review №37

Would not return a defective item that my daughter purchased since they are sold out come on now! That makes no sense at all will be contacting higher level management

Je
Review №38

They didnt have the book I wanted but the staff were very nice.

J.
Review №39

Cool store with books, puzzles, games, etc. Friendly and helpful staff. It is a comfortable low pressure environment.

Ti
Review №40

Nice place to check out a nice selection, great staff.

Jo
Review №41

I was impressed with the help provided and the desire to get me whatever they did not have in store.

Ma
Review №42

The employees here are very knowledgable of the topics and subjects that occupy the minds of the greater moore county community. I like that this store has a table of books labeled as in the know category. Always somethings good to read on that table.

Do
Review №43

First time in the store. They were a great help in finding what I wanted.

My
Review №44

Bibles and books about witchcraft in the same store?! Outrageous!! Will not go back until those evil witchcraft and Wiccan books are gone. What a hypocritical store!

Jo
Review №45

We just stopped in to pick up a Math book that my sons teacher recommended to the class.

Ma
Review №46

Very helpful staff. They can and will order whatever book you can think ofthe only problem I have is they dont keep a complete series in at all times

ja
Review №47

Great store but prices are high. Almost $10 for a paper back. Staff is friendly but kinda lazy.

Ch
Review №48

Friendly and knowledgeable staff. They had exactly what I was looking for.

Ti
Review №49

Very clean and a lot of books to chose from. The prices are very reasonable and the staff are polite.

Jo
Review №50

Great customer service and selection, prices are generally MSRP - though have different specials

Ch
Review №51

Great selection of books and very knowledgeable and well-read staff!

Na
Review №52

Ive been going here for almost a yr their customer service sucks

Ma
Review №53

Very nice ppl and happy with there work

Re
Review №54

Great selection of books and always good deals. Staff is always friendly and attentive

Du
Review №55

Great staff, very helpful. Bring back coffee!

Ti
Review №56

Always love finding a BAM! So much better then Barnes and Nobles and Walden Books.

Je
Review №57

Great selection of books and other items.

Ry
Review №58

We love this store. Great selection.

be
Review №59

Everyone was so friendly and extremely helpful in helping me look for a book not only in the store but they checked online for me when we couldnt find it!!!!!

Br
Review №60

Best place for all your book needs for a whole family.

Ri
Review №61

Nice book store...huge selection to choose from...

Be
Review №62

This is a smaller B.A.M. than other ones but it is quaint in the best way. Its in a very nice and quiet shopping mall with a lot of other stores. They seem to usually have a lot of stuff on sale and a wide variety of things. They have collectibles which is what brought me in there. I finally found a Thanos POP to compliment my Infinity Gautlet so 5 stars for sure haha.

to
Review №63

I 💘 books and love your store too!

Ge
Review №64

Couldnt find a book

Se
Review №65

Ok

Su
Review №66

Great place for kids to get books and toys

Sh
Review №67

I love the chain of this store but this one is very crowded together. The people that work here could care less if you are there or not and the one the rang me up was a not very nice at all.

Je
Review №68

Has a very large selection at this location. Very clean and neat.

Ma
Review №69

Over priced, but when you want to see before buying (online) or need it in a hurry, BAM serves the purpose.

M
Review №70

Nice place and staff, way overpriced though.

Za
Review №71

Clean. Great variety of books. Friendly customer service.

De
Review №72

Buy some great maps of Canada here

Br
Review №73

Great place to buy books

Co
Review №74

Did not have any of the 6 books I was looking for and also do not have a restroom for customers.

Xp
Review №75

Really neat place, helpful staff

To
Review №76

Great selection of books and novelty items

Co
Review №77

They have JoJos bizarre adventures.

Ha
Review №78

Have a great selection of books

B
Review №79

Eveyone is helpful and nice.

Ri
Review №80

Nice selection of books!

ni
Review №81

The lady at the store was very rude and tried to get mad at us for just putting the stuff back

ma
Review №82

Great selection

Br
Review №83

Decent selection but overall setup was very cluttered.

Da
Review №84

Nice people & place!

An
Review №85

My daughters favorite book store

Sh
Review №86

Lots of books and different

Ca
Review №87

Good book store

Bo
Review №88

Man they of all kinds

St
Review №89

Nice book store.

Sa
Review №90

Very clean and lots of options. Sometimes the price is a little steep

do
Review №91

Good selection

Ri
Review №92

Book store with friendly staff.

Ti
Review №93

Lots of books and friendly staff.

er
Review №94

Service was good

Ca
Review №95

Good Books to read 😀📖📖📖📖📖

Wa
Review №96

Great store

Gr
Review №97

Great Variety

Ro
Review №98

Great service

Da
Review №99

Love this place !!

Le
Review №100

Good staff

Information
74 Photos
100 Comments
4.4 Rating
  • Address:38 Pinecrest Plaza, Southern Pines, NC 28387, United States
  • Site:http://booksamillion.com/
  • Phone:+1 910-246-0182
Categories
  • Book store
  • Comic book store
  • Gift shop
  • Magazine store
  • Music store
  • Toy store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:1–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations