I scheduled service online with Meade Lexus. The response was immediate and out me in touch with a service coordinator. I arrived slightly early but was helped and addressed immediately.Additional repairs were needed and I was instantly given a loaner without question or concern. These repairs were done under warranty as quickly as possible. Although this took a few extra days the loaner was extended to insure I had no inconvenience.When completed the cost quoted for minimal service was exactly the total due. No issues. Excellent communication, updates, service and work performed.Highly recommend Meade

Don in the Service Department has always provided Excellent customer service. Quick courteous attention has always been my experience each and every time I have called or visited Meade Lexus of Southfield. The service consultant Don is very professional, courteous, and knowledgeable. I always feel well informed of the required actions that need to be done. He has been a joy to work with. This is why I have purchased over 5 Cars and 3 SUV’s from Meade Lexus down through the years and Don has been my Service advisor most all of that time!

It never cease to amaze me of the courteous and accommodating service received from Meade Lexus Southfield staff and I can not recall a less than 5 -Star experience since my doing business with the establishment in 2013. From the moment I enter the garage professionalism reek from entrance to exit greetings are welcoming from all staff members. On this occasion, Don, who was responsible for giving me details of what was needed to guarantee 100% quality vehicle performance, unfortunately, was not scheduled to work, during the pick up of my vehicle, however, a gentleman from service was able to accommodate my return of the vehicle, explain the service provided, with an exchange of smiles, “I’m On The Road Again”. Good job Meade Lexus Southfield your staff is consistent with the delivery of customer service and I’m sure of your company’s Mission Statement.

I have a 2019 Lexus 350. I brought it in for routine maintenance and Jon took good care of me. Very courteous, and professional, answered all my concerns. There was not a loaner available as scheduled however he had a Lexus staff member drive me back to work. I appreciate the customer service and I love my vehicle.

Don Allen is my service advisor for life! He is honest, caring and professional. He delivers my car on time and repaired properly. Thank you Don for going above and beyond!

Christina in customer service is the best!! Definitely respects the customers time-- always returns calls, listened to all of my concerns and made sure I was happy with the service, on my car! Christina is definitely a blessing to the dealership.ALSO. I had the opportunity to work with Eric, in sales. He answered all my questions and again showed great respect to his clients!Great Dealership!!!

Always treated with respect and amazing service here. Robert kept us informed and no surprises. Car running very well. Thank you

Meade Lexus always does a great job with our cars. The Service Department is top-notch, and all the associates there are friendly and helpful.

My service repair was handled efficiently and with professionalism. I had a loaner and at the time of return incurred a schedule conflict. My service consultant arranged for my vehicle to be delivered and the loaner retrieved at my home. Thx Don!

Christina was awesome! Very professional and polite. She kept me informed every step of the way while I waited for the repair. It was a family atmosphere. When I start looking for a new car, I know where I will come! Thank you team.

First of all, Christina was nice and she has good hearing.I noticed that my car have a rattle located at driver’s side when driving at low speed on bumpy road. I Thought rattle was came out from door panel. They kept my car for couple days,reinstalled a new part for me but It dose not make any difference, rattle still there. I went back for help, they let tech go ride with me but was not helped at all. I can hear that clearly while sitting next to him but he couldn’t hear that. But You know what, I think I need to say sorry for wasted his time while I asking if there is possible for another ride with other tech (younger person better) but he refused me. I came here for help but I didn’t get what I want, I know they’ve tried to fix it, but nothing fixed. maybe I shouldn’t come this place for help.I can’t stand rattle.However, thanks for everything they did.

Fairly decent experience, I requested a loaner vehicle online but was not provided one during the service appointment. When I have visited dealerships in California I am always provided a complimentary loaner. This location seems extremely busy so I assume this may have been the reason for the oversight.

I have been taking my car to Meade for years. I know I can trust Tony to keep car in top condition. He takes the time to answer all my questions. Great customer service.

Took my older Lexus to get oil change and checked for a few known issues. Rob & his team were awesome in providing an extensive list of items I was not aware were needed to get the car back up to great driving order. I appreciate the time taken to explain to me which services would best be next on the list and the understanding that we would partner together as my budget allows. Thanks guys!

I am extremely impressed with the professionalism and diligence this dealership displays. Tony in the Service Department has overseen all of the issues with my car and there is nobody I trust more with my vehicle than Tony. He has always been available to talk and give updates on my car while in service and has given proper advice at every turn. The customer service and durability of Lexus is second to none and I plan on being a lifelong Lexus customer.

I had a seamless and amazing experience with Plilana Tidwell. I knew which vehicle I was interested in, I made an appointment and the price was good. My time was respected, they matched my credit union rate and had me out of there in record time. I will be a repeat customer!

Shannon provided all services as requested and returned my vehicle in a timely manner. Always have a great experience at Meade Lexus.

I took my vehicle for regular maintenance and Tony (Anthony) was my service advisor. I’m a first time Lexus owner and this experience was enough for me to understand why many owners stay with the brand. Service was swift and effective. Tony was pleasant and even volunteered to touch up a small scratch I’d acquired from a parking lot. It was more than I expected and I appreciated ‘the extra mile’! It was a small gesture that made me glad to be a customer. Best part of my week!

Never have I ever had poor service with Lexus and this time was not any different than the others. Christina M. is the absolute best! Very professional, knowledgeable and personable. The service is what keeps me coming back to Meade Lexus! Thank you for always making the experience so special.

Meade Lexus of Southfield has always provided excellent customer service. Don is very personable and did all he could to meet my needs. Unfortunately my new tires took longer to arrive than anticipated, but overall, I am very pleased with the service. Thank you, Meade Lexus of Southfield.

I love the service personnel at Meade Lexus. I own a 2009 Lexus IS 250 and it still looks like new, never had a major issue just regular maintenance. My car gets picked up and a loaner left behind. You just can’t beat that kind of customer service!

I really appreciate the staff at Meade Lexus. They always do a fantastic job with repairs or other services. Christina was so helpful with my recent car repair and worked with my insurance. I loved the crossover loaner they gave me so I wouldn’t be without a car. Great communication, friendly staff, and my repairs look beautiful!

Service was excellent. Fast and easy process and the staff was friendly. I always have a loaner car waiting for me which makes it easy to drop my car off and get on with my day. Shannon my service contact was awesome!

Excellent customer service has been my experience each and every time I have called or visited Meade Lexus of Southfield. The service consultant, Rob is professional, courteous, and knowledgeable. I always feel well informed of the required & recommended maintenance for my car. As a result, I love my Lexus and, highly recommend Rob and Meade Lexus of Southfield.Thumbs up to the other service consultants and the service department staff. Thank you all. Joy S.

My experiences at Meade Lexis has been wonderful. I drove in with no appointment and a slow leaking tire. They took me right in. Turns out I had a nail in a bad place and had to buy a new tire. All done in about 1 1/2 hours. Then 5 days later I came back for an oil change, tire check and minor repair. Again all done in no time. Meade Lexis is great to work with.

I love the service I receive at Meade Lexus of Southfield. My service advisor, Robert is very pleasant and professional. My vehicle was ready as promised and the dealer did a great job on the car wash. Everyone is always pleasant, very helpful and the professionalism of the staff is top notch.

Service was fast and cheaper than the estimate I was given. Treated very professionally. I rely on Anthony when it comes to service on my Lexus and am never disappointed.

The warranty that they offer is great . When waiting on your car to be serviced you are treated like royalty with a free coffee bar while you wait. I highly recommend buying with lexus.

I was very pleased with my service. Don was exceptional. He took time to explain everything to me. I am hoping hes my service manager next visit.

They take advantage of when trading in. I thought I could trust them but now seeing my car listed for almost $10,000 more then what they paid me. I feel they cheated me. I suggest you get 2-3 appraisals before trading in because they will take advantage of you and not feel bad about it. Do not take them at there word or assume they would be fair with you. All at a time where there a car shortage

Great service and attentive employees! I usually work with Rob and he knows my vehicle very well! He remembers all my preferences each time Im in for service and knows my needs for each service appointment! Great job! I feel well taken care of every time I visit!

Carlton was the first person we met when my husband and I walked in the dealership, he was very welcoming and we had the perfect experience with him to find the perfect car. He explained all the details about the Vehicle. Carlton was very professional and gave us so much attention during our visit. we would definitely go back for our needs.

I always have a great experience at Meade Lexus of Southfield. I have been a customer there for years and expect nothing less than great service because I always get that. Tony is wonderful, always prompt in returning calls and taking care of any issues that may come up. I recommend Meade Lexus or Southfield for your next car.

My wife and I drove from Lansing to Meade Lexus of Southfield last week to look at a pre-owned RX 350 we were interested in on their website. We made an appointment a day in advance as it is a hour drive for us. When we arrived we were greeted like special guests. We were offered fresh coffee/cappuccino and snacks while we waited for our salesperson Maria. The decor of the dealership is high class yet warm and welcoming. When we sat down with Maria she was very kind and friendly didnt act like she was in a hurry with us even though she was busy if that makes sense. Well, the RX we were interested in test driving was at the Lakeside location and too late to bring to Southfield before close. Apparently there was some miscommunication. Normally in this situation Id be a upset. However, upon realizing this Maria immediately stated no problem Ill drive the car to your home tomorrow on my own time. Maria, Brett and Caleb were so apologetic and willing to do what they could to make things right I was totally cool driving back to Lansing without seeing the RX. They did drive our potential trade in and gave us a fair/comfortable offer. The next day when the RX showed up at Southfield Maria did a Zoom call with us and was completely thorough and 100% honest with us about the car. We wanted something a bit cleaner so we passed. The Zoom with Maria prevented wasting a bunch of time for both parties. Seems crazy to leave 5 stars and give a great review without making a purchase? Nope! We loved the experience and when we look again for a Lexus for my well deserving wife 😊 well definitely give Maria a call. Only reason we didnt buy is they didnt have what we wanted in their inventory at the time. Thank you everyone at Meade of Southfield, you all have a great thing going on there!

As I was driving home yesterday after picking up my car, I kept thinking “They (Lexus Southfield) really do an excellent job. Every single time I have been there, it’s been nothing but a pleasant experience for me. All their staff, from start to end are welcoming, polite, friendly and always looking to take care of your needs. I really should write a letter to the manager there and let them know that in this day, where customer service seems to be a lost art, they are simply excelling at it” This visit was no different than the last one and Rob and his team took care of my car service needs so efficiently and professionally. Thank you. I am now a loyal Lexus customer for life.

My recent visit to Meade Lexus was a very successful experience. Robert was exceptional as he handled all aspects of the service needed for my vehicle. When visiting the dealership in the future, I look forward tto working with Robert!

I would have liked to have given this five stars, but i feel over the last 20 years of my experience here the service and experience is not what it used to be. I was happy with the service performed and the fact that I was able to get a loaner. But after being asked to sign papers (in the waiting room area vs the office), and then told where my loaner car would be, i found it blocked so I couldn’t get out of the garage. I had to go try to hunt someone down to move the car in front of it for me before I could leave. Maybe it was because it was a very busy Monday and/or insufficient staffing, but it was not the usual personal one on one encounter that I had experienced in the past there.

Staff was so nice & friendly! A-1 with service. Our associate Christy was excellent. Was very pleased with everything. Will recommend Meade Lexus of Southfield to anyone looking for a good vehicle sales & service!!

Great service from Anthony the service coordinator to Dave and Lorraine the shuttle representatives. My vehicle was picked up serviced and returned. No issues, great communication. PERFECT!

I have been a long term customer and have always had a great experience here. The staff are so kind and after my go to associate was no longer with the company, Christina made me feel so well taken care of. From the moment you walk into this dealership, the customer service is incredible!

Thanks to Russ Collick he is the best consultant to help you out choosing the best car for you!

Ive worked with Christina in service twice over the past year, She is professional and kept me informed during the entire service visit. Even on an extremely busy day she was pleasant in performing her duries to make sure i was satisfied with the work completed and her services... Very pleasant experience

This is the first time Ive owned a Lexus that I bought from Meade Lexus of Southfield. My first service experience was handled by Christina who has been exceptional, pleasant to talk to, informative, knowledgeable and accommodating. My car has very low mileage and though the 30000-mile got done on it twice, Christina offered to make any adjustment in future service, if necessary. Pick-up and delivery of the vehicle with a courtesy loaner is so convenient and a fantastic service feature. I wished I would have bought Lexus from the get go.

The best every single one of the parts sale reception.. 10**********

I’m not sure a 5 star review is enough for the stellar customer service I received at Meade Lexus of Southfield! This is my first Lexus, I’m head over heels in love with my beautiful Lexus NX300! She’s pretty, she’s classy, she’s sporty, and drives more smooth than any car I’ve owned! And the features, oh the features are endless, she’s fully, beautifully loaded!Special shout out to the FAB team that took great care of me-Brett Ameese- top notch professional from beginning to end, he truly shared my excitement and ensured me every step of the way! Essam -was fun and knowledgeable he took great pride in showing me all the bells & whistles! Chris Hesano -he literally smiled as much as I did and congratulated me at least five times! And of course Patrick made sure I understood the details of my paperwork all while chatting with me about life. What a fabulous experience! Thank you ALL!!! Look at that cute bow!!!

Christina at Meade Lexus of Southfield is a wonderful service advisor. I recently had my IS 350C in to replace a broken side view mirror. The mirror was ordered, arrived and installed as promised. Unfortunately, as I was driving home from the dealership I noticed the other side view mirror was broken. I drove back to the dealership and Christina had a good idea what may have happened while my vehicle was in for the repair. She promptly told me the mirror would be replaced by the dealer at no charge. She contacted me as soon as the mirror arrived. It was installed with no problem. I am very impressed with the professionalism and courtesy she displayed.Kudos to Christina and to Meade Lexus.Larry W.

Went to the service department to get a key programmed and some recall service. Don took care of me. 👍

Brought my RX350 in for 20,000 mile service. Anthony & the team were quick, efficient in processing my vehicle, performing the service while providing updates on their progress as they moved along. I strongly recommend Meade Lexus as their staff is friendly & proficient!

First and foremost my advisor Christina does an awesome job. I would have to say the only person there that showed any kind of concern of the situation at hand. Unfortunately 20 cars were broken into at the dealership and mine was one of them. I’ve been without a vehicle over a month now. No loaner. The service manager hasn’t returned any of my calls as well as every time I call to speak to the General manager they seem to transfer me to someone that is NOT the Gm. I’ve called Lexus themselves and they were no help. This whole experience has been such an inconvenience. I do have a second vehicle but the engine was going out which since has gone out. Now I have to Lyft and find rides to work. Definitely disappointed with this dealership.

Don is an exceptional service rep. for Meade. My ES330 is older and they treat her like I do, lovingly and with care. The service reps have a lot of responsibilities, such as customer service, receptionist, cashier and more. Don handles the chaos well. I am not ready to buy new yet but when I am ready, Meade Lexus of Southfield will be where I go. Thanks guys!

I am so happy Donald Allen is back, I know now that I am getting the service I pay for, he has your car checked for real. I got my 50,000 miles service,new breaks and battery this go round. In the two years he has been gone I have not been told of what has been checked or needed, I was about to go to another Lexus repair shop or another brand vehicle.

Everyone is always very professional and helpful. Tony manages my car service and is very patient with me (I ask lots of questions!)…he makes sure I understand everything and walks me through the process. Tony, thank you very much! You’re the best!

Great experience with friendly and accommodating staff. Appreciate the attention to detail. Thank you

Ruse Collick awesome salesman. Beautiful show room and friendly staff.

Meade Lexus of SouthfieldSep 21, 2021Jimmy82102000 Donald Allen listened to my concerns about my tires and...Donald Allen listened to my concerns about my tires and he recommended that I get the brand of tires that came with my RX350. Price is very reasonable and affordable. Don had called me about my brakes especially in the front because the pads were worn down and I immediately authorized him to put new brakes on the front. The rear will also need to be replaced soon. I’ll be taking it back up there next month to get those changed out as well. Don and the whole Meade Lexus dealership has been nothing but world class to me in the 13 years that I’ve been going there. I’m a customer for life.

I just got a car from them. My sales person Maria is amazing she want over and beyond what she had to. Adam the gm help out too and I could not thank them both for finally helping my have dream blazer no other dealer would help me get.

Awesome Customer Service. Car repaired in a timely manner. Offered coffee, water and fruit in waiting area.

Don always aims to solve any problems I have and he has been successful in helping me with my older model Lexus. I had never taken a car in until this year when my husband’s health prevented him from doing it. Don was very reassuring and helpful, and established an atmosphere of trust. I plan to return to Lexus with another car which needs work.😊

I had a flat and needed a new tire. I had great service here. Don helped me out and was friendly, fast, and kept me in the loop the whole time!! The best part is I got a free car wash just for bringing it in. This was probably the best experience I have had with a dealership. 10/10 would come back here in the future for any of my Lexus issues!!!!

Had vehicle serviced by Don, he was very professional and went above and beyond to make sure I got the service I needed and wasnt missing out on anything.

This was a minor maintenance and there were no issues or complaints. Seating area was comfortable and bathrooms were super clean. My advisor Anthony was nice, respectful and did a follow up by text (first time I get a follow up from any advisor).

Meade Lexus always accommodates customer since day 1.Great experience with sales and service

Always a great service experience and this time was no different. Christina got me checked in and ready to go in about an hour. Waiting lounge and staff is top notch.

Rob in service is great to deal with. Very customer oriented! Wouldn’t take my car anywhere else

Christina was outstanding and professional. She kept me up to date and was communicative and flexible with my plans.

I received best service. Employees are very friendly. I appreciate follow up.

Wow. The level of service and courtesy I recieved from Meade Lexus was truly unbelievable. I was welcomed late, without an appointment. The staff behaved as though I was thier first vehicle of the day. I was immediately offered a car wash, a beverage, and a confortable space to wait. My information was taken quickly, accurately. Service was completed the next day. Meade Lexus even transported My vehicle back to My home. The level of profesionalism here is appreciated. Grateful.

Had my oil changed on my LEXUS GX460. Excellent customer Service. Clean lounge and beverages and snacks offered while customers waited. Great communication with service advisors and provided follow up on other maintenance needs.

I purchased a Lexus certified RX450H from Meade Lexus of Southfield a few months ago, because I trust their work. The previous owner had only let Meade service the vehicle, so the records of everything that had been done or went wrong was documented. So when I heard a squeaking sound when ever I applied my brakes, I knew it wasnt just pad or rotor wear.I travel for work so my time without a car is critical. I went online to see when the next available service appointment was. With just my luck, I was fortunate to get a slot in the next 15 minutes late on a Friday. As always, I dropped off the car to Robert, and I was on my way with a new RX350 loaner in less than 15 minutes of arriving.The noise turned out to be a brake booster which they replaced. Everything was covered. I received my own car back cleaned as I left it. Life would be so much better if all repair problems were handled this way. In and out, with no muss and no fuss.

I had service recently and I can only say that Don has consistently provided Top Notch support during every service appointment. Every member of the Meade Lexus Southfield Team has been helpful, professional, and courteous!

Tony from service is heaven sent. Always extremely helpful and willing to do what it takes to make a customer happy. Dimitry in the sales department is also very easy to work with and never pushes you towards making a decision. Love the team here.

Excellent service and willingness to accommodate customer needs. Our service advisor Christina was very helpful through the process. Best place to service your Lexus.

As usual, Tony was amazing. Hes always prompt with service appointments and loaner is waiting. He promised car would be done in a couple of hours and it was done 10 minutes early. Hes professional, kind and knowledgeable. He and Karen in sales are the reasons I drive a Lexus.

I was late for my appointment and the service department was very busy. Shannon my service rep came right out and met me know that they could service my car that day and that the loaner I requested was still available. The repairs were completed by the end of the day, and the parts that were replaced were in a plastic bag on the floor. My husband said that’s the practice of a good service department. I bought my Rx from Ann Arbor Lexus and had nothing but bad service do I switched to Mead Lexus. I tell everyone that they have the mist professional service department.

I took my car for service three days earlier than scheduled date. Robert politely explained my error and accommodated me and completed the service the same day without any issues and also gave me a loaner.It was a pleasant experience for me.Murthy Nannapaneni.

Tony in service is quite the gentlemen. Consistently delivering professional services! Love it.

Dimitry from sales is awesome and does not pressure anyone. Tony (Anthony) in service is the best in the game. Generous, kind, and effectively gets the job done.

This was hands down the best experience I have ever had at any car dealership. I walked in not expecting to even purchase a vehicle, but the care I was shown by Michael and Simeona was absolutely astounding. They found the exact car I wanted and got everything I needed in the car and I couldnt be happier. Our family has definitely switched to Lexus going forward.

My Service Rep was Don. He was an excellent rap and was very professional helped me out very much I would have bought a car if the car had not got sold before I came back thank you. For all your help in the service department

Anthony (Tony) in service is the best. Always goes above and beyond and is truthful to what requires attention. Very happy with his service.

Wonderful experience at Meade Lexus of Southfield. VERY HAPPY, I was given the opportunity to meet Don. He was kind, friendly and patience. He took time to answer questions and address any concerns I had regarding my vehicle. Excellent person to work with. Thanks Don.

I have been with Lexus for over three years now and I have always loved the service at the dealer at Glendale California . After Moving to Michigan the closest Lexus dealer is Meade Lexus SouthfieldI have Lexus NX300, which I transferred from lease to own at meade Lexus. Patric, the sales manager was great. Very thorough and explained all the options and the warranty options that I could get. I bought the best warranty package.Last week I had my car towed for a service at Meade Lexus on Tuesday. The car was ready the second day. I left it there till today Saturday and when I got there the service that was done was very unsatisfactory.The person who was handling the service call was Shannon.I got the key and got to my car to find that it’s extremely dirty inside out.Usually at Glendale California, after oil change the car gets cleaned inside out.Here the car was dirty and Tire Pressure Warning Light was still on. That was awful. I had to wait another two hours until it was fixed.I didn’t expect this kind of service at Lexus.

Tony in service and Dimitry in sales are both leading examples of customer driven success. Great!

Excelent service at Lexus Troy!!! We were assisted by Steven, he was very helpful and very kind. The team as a whole was very professional and gave us excelent service. Today we got our car.

Christina, my service advisor, has awesome customer service skills. This was the second time I’ve worked with her. When I dropped my car off for service not only did she work well with my warranty company but I also received a rental car. When I picked up my car, the completed work was top notch as always! Kudos to my mechanic Jerlad Haapala, for “going up & beyond the call of duty”…I thank you! My experience with Meade Lexus of Southfield has been one of confidence; knowing that my car will be repaired professionally and that the staff exhibits great customer service.

My go to person is Rob.. very personable and always in tune to customers needs.

The work they do is great. Price is a bit high for what they charge which you can get done from a 3rd party really cheap or do it yourself. Also, the amount of time they take to get something simple done is way too long. It shouldn’t take 2 hours so do an oil change when your first in line.

I had my car scheduled for maintenance. I received complimentary pick up and drop off from my location with a complimentary loaner. Im very impressed.

My service appointment began on time. Shannon informed me of the expected time of completion. The work was fully completed in about 30 minutes less than the estimate.

Don was so efficient. I was in and out in no time at all. A truly pleasant experience!

Good service - on line scheduling worked. Good service but not like it USED to be. (No greeter, text only on phone, 2 1/2 hours for 10,000 mile check, etc. Good dealership but culture definitely changing - mgt issues.

I dropped off my NX for a tiny/barely visible windshield chip repair. When I picked up the car, there was an inch length crack passing through the chip. The crack advanced quickly and covered all through the passenger side. I called the service, but nobody could explain what happened to my car or accept responsibility. I don’t trust the Southfield Lexus and the service anymore.

I went into the dealership and sign a lease on March 29, 2021. The main reason I decided to upgrade because of the advertising, they were saying and my sales person { Philana Tidwell } that I would get a rebate if I leased a NX300 and put down $2000 paid with a check from my credit union, which I did and I also paid off the difference of the vehicle that I turn in for $3650.29 another check from my credit union. **** The first red flag they would not let me do two transactions ***** I was under the impression that I will get a rebate check back in the mail and I did not get a copy of my rebate paperwork with my contract. When I get home I called my sales person immediately, she have not responded with a phone call since.**** Second red flag **** They also waited a week and a half to notify my credit union about my vehicle they purchase from me... with that being said I had to pay interest $37.04 on 4/8/2021.... because they did not contact them nor make no payment until April 6, 2021. MEADE LEXUS OF SOUTHFIELD { Patrick Corbett } you will not get away with it! I put money down & I paid off my car balance.... I roll nothing over nothing into the new payment... So... why would I let you are keep my rebate .... for lease vehicle??

Service representative was well prepared when I arrived. Service was prompt and completely hassle free. Great job.

They are always professional, courteous, and timely with scheduled appointments.

Shannon was very attentive to my concerns.Took notes, follow up with the technician.I felt I am in good hands under her supervision.Thank you Shannon and Meade Lexus! You are one of the reasons I love my Lexus!

Shannon is very nice and so is James. They are very helpful and kind. I would recommend my service experience with them to anyone who would need any kind services.

Shannon personally followed my car thro the service process to insure I was able toMeet outside profession commitments. She did a terrific job!!

All in all by far the best Lexus dealership in Michigan. Timely and courteous service.

Top notch service. They did what they said & even reminded us of warranty service needed & took care of that at our convenience & had a loaner ready for us.👍