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Tamaroff Auto Group
28585 Telegraph Rd, Southfield, MI 48034, United States
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Tamaroff Auto Group
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As
Review №1

It was disappointing. My problem was that it wasnt communicated that I had to leave my car for a few days, therefore, I had to reschedule. I needed the problem fixed earlier due to trip, but now have to rearrange plans to accommodate car getting fixed. Not cool. Hopefully they wont charge an arm and leg.

ma
Review №2

A great service by Marvin m Holmes Very humble great personality humble. Thank you for your help at the time was the store about to close at 6.00 pm.. You helped us very kindly with respect.... We appreciate everything thank you so muchCustomer for life

Va
Review №3

Reasonable prices. The management appears to want customers to be satisfied. Issues that have arisen have been addressed and the staff does make an effort to fix problems and keep you happy. The Service department so far has excellent communication, ask for Steve when you stop by. Overall I would buy another vehicle from Tamaroff in the future.

Ma
Review №4

I do not understand why it takes a day to pair up a new key fab with the car. The fab only controls open/close, panic button and other binary functions. It should take no time to pair a new fab for me just like any bluetooth type device. This does not make sense and it messed up my plans for the day since I had to leave the vehicle with them

Ch
Review №5

They made the experience very easy. Went beyond what I expected

Da
Review №6

Charles was my assistant and he provided excellent customer service. He even went out his way to call me at home when he believed they would not have my vehicle done on time.

Ja
Review №7

They had sold the car I was going to look at but Ive come expect that now but the sales staff felt bad because he was going to contact me but was swamped. He did try to work with me and showed me a bunch of options but alas I decided to go a different way. I recommend this place mainly because the staff are nice and will do their best to work with you and your situation

Ea
Review №8

Staff was very professional. Answered all my questions and took great care of my car.

Se
Review №9

Great customer service, friendly staff, car repairs were done right ✅

j
Review №10

Had my car towed in for service after being told they a a week behind. I was ok with thatbit now it been over a week and still no movement on my repairs. Called in several time for service reps to say maybe tomorrow or the next day. This experience with this dealership has completely turned me away from. NISSAN. As soon. As I can get it back ill be looking to sell or trade it this car has give me nothing but problems and Im so disappointed... Thank you Tamaroff for hold my car for so long with out any follow ups.. I shouldnt have to call every other dayjust to be told maybe tomorrow...

Iv
Review №11

Great Customer Service. No pressure buying tactics.

sa
Review №12

Excellent customer service from the Day one of enquiry till delivery. Special thanks and respect to “Rohanda” from Tamaroff Nissan for being with us in every step and answering all our queries patiently and professionally. I am one of the happiest customer of Tamaroff Nissan.

E
Review №13

Great service team Ted Nobles your the best

Da
Review №14

My wife and I have least at least our last 10 vehicles from Tamaroff! Wouldnt go anywhere else!

ke
Review №15

Great first time their

Fr
Review №16

They were extremely knowledgeable and helpful. Steve was awesome and went above and beyond to make the experience as painless and inexpensive as they possibly could. Very honest. Would definitely recommend. I shall return with any issues I have in the future.

Bi
Review №17

The show room and customer lounge is so clean you could do open heart surgery on the floor, the sales staff will drop down to one knee and kiss your shoe and give you the best service youve ever had in your life. When you walk in this dealership you walk into car heaven. They gives excellent customer service from start to finish above and beyond.

Al
Review №18

Love coming to Tamaroff! Everyone is always very friendly and so helpful plus Im never their for an unreasonable amount of time. Thanks guys!

Ro
Review №19

Thanks for great service Charles 👍!!!

Al
Review №20

Best dealership in town, sales and service.

Jo
Review №21

100% Recommend great dealership

Gu
Review №22

I went there to look for a car, people were professional and helpful. Thanks!

Al
Review №23

Over and over I am touched by this place. It is as nice a car dealership as can be.

Jo
Review №24

Great experience leasing a new Pilot during the COVID-19 pandemic. The staff was very accommodating and attentive. Paperwork was completed in less than 5 minutes and we were on our way in a great new vehicle. I will definitely recommend Tamaroff to my family and friends!

Ma
Review №25

Best place to purchase your vehicle and repairs are great. Top of the line Customer service. Very patient and respectful of everyone 😁

Ka
Review №26

Good experience with polite staff.

Ja
Review №27

I needed a new key which had to be calibrated and would take a couple of hours. I was provided a ride home and a pick up when completed. The quoted amount was the actual amount...thank you.

Te
Review №28

Great service. Love the fact that they have shuttle service

mv
Review №29

Waste of time. I called before I went. Told them my concerns. Made an appointment. They didnt check my electronic system at all.I am still having the same problems.

Re
Review №30

The reason I gave it a two star is because I saw a car this morning and by the time I got down there about 2 p.m. car was sold

Ma
Review №31

We spend some time over here for Honda CRV, I went with my family over here. During our visit we observed no one care for the customers over here they only care for their business. The person we had appointment already had multiple customers visiting him. We had appointment with him and still got less attention and most of the time we were standing even though it was our appointment and another customer sitting at our place. No apologies for the same. I will not suggest this place.

Tr
Review №32

Returned a lease. Very quick service

Pa
Review №33

Excellent service excellent work right on time thank you so much Tamaroff!

Le
Review №34

Was supposed to have a free detailing for my car because when i bought it the car the power went out and I was there for about 5 and a half hours... When I called last week about my tire needing to be replaced, the lady told me they didnt have it and she would order it, that it would be there the next day on Tuesday. So I made an appointment for 12 on Tuesday. About 4pm Wednesday they call me and tell me they dont have the tire they need to replace... Then says oh maybe she did order it and i just missed it. Then proceeded to tell me there is no record of my free detailing and that the man that sold me the car no longer works there so they cant ask him... Then I get a call on Thursday 10minutes before they close to come get my car. I live 30min away so I couldnt get my car until Friday morning... On top of that they were supposed to do a free tire rotation which definitely did not happen. This place is awful, lazy and unprofessional. Really sad.

Do
Review №35

Friendly, fast great service.

Ma
Review №36

Terrible dealership/service experience at Honda. Sales team is dishonest and service team doesn’t know how to communicate on a timely manner.

Wi
Review №37

Great customer service and wait time. I would definitely tell others about this place.

Ma
Review №38

Very courteous and accommodating rep.

br
Review №39

Excellent customer service and great prices!

To
Review №40

Had a wonderful experience at this dealership. Everyone was very polite and accommodating, no pressure. My Sales Rep, Kevin Cowell was not only helpful but very personable. He listened to my requests and I was able to drive away in a car thats perfect for me. Im definitely a happy customer. The only thing that I would add would be to drive out with a full tank of gas (thats something the dealerships would do back in the day)

Ma
Review №41

Tamaroff is celebrating their 50th anniversary in automobile sales and service. That is not easily accomplished. Congratulations! It was wonderful to see and chat with Mel. Stay Safe/Sane! M4rk

Ru
Review №42

Customers service was polite, professional, and fast.

An
Review №43

Staff was nice and had a smile on face. Took me even though I had no ser appointment. They were done within an hr

Ka
Review №44

I went to get my oil changed I love my dealership and all of the employees there theyre the best

Lo
Review №45

Awesome experience. No games no hassles. Great customer service. Thae staff is awesome.

Ma
Review №46

I always seem to have an issue in the service dept. Not bad but just enough to make me think twice about going back. They always make it right but I guess its how its handled. I feel like an inconvenience to them.

ra
Review №47

Another typical car dealership that wants to sell a car to you but has not got much information of the product it is selling. However, the sales person was very friendly and tried his best to help. Its unfortunate the brand / dealership did not train him well on a brand new Electric Vehicle thats launched recently. Parking is limited unless you do not mind using a shared parking with another dealership. Access is easy from US 24 / Telegraph. I cant comment on service department as I did not buy a vehicle from them.

Al
Review №48

It was easy to get an appointment, the reception and the service were good and was satisfied.The atmosphere

Ve
Review №49

Not a good dealership to go into. PAUL L the finance manager added the tire and warranty to the loan as my daughter was a first time buyer so he couldnt change the amount and when I said we need to answer some survey so we can make some comments on the dealership he said You guys wont get one since you bought a used car and just smiled. I would give this only 1/2 star.. #nototamaroffhonda #baitandswitch

fi
Review №50

Huge Liars especially shameem tried to scam me out 3 thousand dollars

Ba
Review №51

Brought the car in for service . I do appreciate it was complimentary. But they couldnt bother an call me, that it was ready. I had to call after several hours to find out it was ready for a few hours.

Ja
Review №52

Great experience from purchasing to service. Never had an issue with my service.

Ja
Review №53

Rodney is the GREATEST Service Tech ... also extremely Knowledgeable about Whatever is Wrong with my vehicle...

Ra
Review №54

Very good service with my 2010 Hind accord and also very satisfied.

Sa
Review №55

Clean.Ftienfly atmosphere. They go the extra mile to make you happy. Very professional staff.

Do
Review №56

Excellent

ci
Review №57

Do NOT buy a used car here! Dishonest salesmen ! Which dealer allows. My salesman lied multiple times-Shameem. He said I had to pay 800 for brake work( they did prior to my walking in the door.) he told me the selling price was 2000$ more than the online price. Then he told me & my husband he was giving us a Protection Package, as compensation for paying for the brakes. My husband & I clearly heard /remembered clearly every word he said. We had to wait 3 hours for paper work. I didnt scrutinize what I was signing, unfortunately - I was charged 1499 $ for the free protection package Classic- BAIT & SWITCH. There wasnt a charge for the brakes/(by paper work, the dealer honored my lower online offer) Shammen said I had to buy the car for a higher price + the brakes. = the aprox. amount of the 1499. Shameem zapped me with this policy that I said I did NOT want, nor care about it!!!! bait & switch !!! DISHONEST. When I spoke with finance officer after the fact -they said - well You signed it . Dealer covers dishonest sales practice. I would post NO stars, but review wont let me.

Jo
Review №58

Been using this dealer for service for many years. Working with Mark Prebe is always a pleasure.

Sh
Review №59

Exceptional customer service and friendly environment

Yv
Review №60

Very good and they dont keep you in there all day like you dont have any other plans

Pa
Review №61

Courtesy, quick, those Men know what they aredoing

Kr
Review №62

Prompt and reliable. Explain things clearly

Vi
Review №63

The staff were very friendly.

Ma
Review №64

Great selection of new and quality used vehicles!

Al
Review №65

Great service. Polite workers

Th
Review №66

They have a nice waiting room

Ki
Review №67

Great end of the year discounts!

Vi
Review №68

Gotta go back for service, stay tuned!

Ka
Review №69

I received a manufacturers coupon for windshield wipers buy one get one free and I was sure to take advantage of it before it expired on the 31st of December

Kr
Review №70

Take your car to the body shop at Tamaroff. Such professionals!

Me
Review №71

Exhalent Service, love them!

Ma
Review №72

Staff was helpful and friendly.

Nk
Review №73

Good service

Th
Review №74

Very Professional, have some coffee and bagels and muffins while you wait for your car to be serviced in the lounge.

Sa
Review №75

Went for oil change and it was a good experience!

Sh
Review №76

Great service!!!

Ze
Review №77

They quoted me one price on the phone. When I came down they came up with a totally different price!!!

Al
Review №78

Parts department is very good

Mi
Review №79

Great service

Cy
Review №80

Great service!

to
Review №81

Very nice salesman

Ma
Review №82

Awesome customer service

Da
Review №83

Excellent service

Di
Review №84

Very, very friendly!

Ja
Review №85

Clean, professional

Le
Review №86

Good work

Ma
Review №87

Ok service

Ja
Review №88

Car dealership !

O.
Review №89

Bummer.

Sa
Review №90

Best

CD
Review №91

Only Tamaroff!

Ma
Review №92

Great!!!!

Do
Review №93

Wasnt no good prices on no new cars at all! So Im not satisfied with that mess at all!

Jo
Review №94

Good service and quality thanks Dlbm

Information
25 Photos
94 Comments
4.2 Rating
  • Address:28585 Telegraph Rd, Southfield, MI 48034, United States
  • Site:https://tamaroff.com/
  • Phone:+1 248-353-1300
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:10AM–3PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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