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Moran Automotive Service and collision Center
15800 Eureka Rd, Southgate, MI 48195, United States
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Moran Automotive Service and collision Center
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Am
Review №1

Wish I had as good an experience as these other reviewers but mine was awful. After an accident on May 25th our insurance company made us bring the car here. After numerous phone calls, not being able to get parts, finally got the car back today (July 21st - almost 2 months). Upon pick up something was rattling loudly so turned around and brought it back. They said it was a loose bolt and fixed it. Later that night when our teen daughter was driving home alone at night the auto head lights didn’t come on, something fell off under the car while she was driving and the car was pulling right. Had to go get her and return it again! We’ve been very patient through this whole thing assuming the issues were out of their control. I wonder how long until we get it back and if it will ever be properly fixed??? I would not recommend. (Pictures show original damage and whatever fell off after we picked it up).

Ja
Review №2

They did an awesome job on my car!! Mike did a great job with communicating with me and giving me details about the progress of my car.. The staff was extremely nice to me at the shop. They also gave me a free loaner which I am truly grateful for. This shop is truly the best!!Before and after photos of my car.

Ry
Review №3

This is the best auto related establishment that I have ever been to and dealt with! Very professional with literally little to no wait time, in the event that you have to leave your car they give you a loaner free of charge...I dealt with Barbara and Rick throughout my whole process they have been nothing but a breath of fresh air. The overall turn around time wasn’t long for my repairs and my car looks amazing. They kept me updated throughout the whole process... 10/10 I definitely recommend, I am also insured through progressive if that helps anyone in their decision to work with them.

Ro
Review №4

I had such a great experience. Rick was very informative and ALWAYS kept me in the know with detailed updates on my car. I never had to call and check in on my own doing. I had collision work done on my front fender and the work is seamless. It looks brand new. I genuinely couldn’t be more pleased with the work and the friendly customer service. I won’t be trusting anywhere else with my car but here for future needs.

Sa
Review №5

Incredibly professional - excellent customer service. And they did a great job on my car. I’m super impressed with everything

Ca
Review №6

I had what I thought was a minimal run in with a stick, which turned into a lot of damage to my front end and a hole in my radiator. I had my car towed into Moran collision and I dealt with Jeff. From the very beginning they were very professional and so nice. They gave me a loaner car(which NO ONE else has ever offered) to drive while mine was being fixed. I got a brand new Acadia with 7 miles on it. Since I drive an Acadia my self that was so nice to know Id be able to fit my kids seats in comfortably. It took about a week, but Jeff called me as soon as it was done and when I got there everything was perfect. My car was even detailed...and I have 2 small kids so we know it was a mess! I appreciate the great customer service at Moran collision and would recommend them to anyone.

Da
Review №7

Just taking Forever ! Terrible with Timing…. Won’t ever be using their services again !

cl
Review №8

Mike and jaison

Ni
Review №9

Extremely thankful for Rick! Very pleased with my experience and quality customer service.

li
Review №10

Great customer service, excellent work and reasonable! Highly recommend!!

De
Review №11

Very helpful. Cautious with my treatment as far as Covid19 was concerned. Will return.

ph
Review №12

Great customer service over the phone. Very friendly.

Da
Review №13

👍

Mi
Review №14

I had a small rust spot on the rear hatch of my Equinox that split the paint. The moment I walked in, Jeff immediately greeted me with a smile and eagerness to help. Not only did he get my vehicle in right away, but arranged for a loaner so I wouldnt miss work! The repair was done so well too! I cant find so much as a blemish or scuff anywhere! They even took the time to tidy up the floor mat. I couldnt more be pleased with the results. Highly recommended! Thank you for all your hard work, Jeff!

Ch
Review №15

A little slow but service was very good

Ka
Review №16

Aaron was absolutely amazing from start to finish with my car. Walking into the body shop I was completely stressed about my car, and I left feeling confident and reassured. Aaron was so professional and made sure that I was happy.The entire process was so smooth and my car came out looking GREAT! I would 10/10 recommend to anyone!

Hu
Review №17

Very happy, did a great job and even detailed the interior, though they just repainted the rear bumper. They also give a free loaner car for free. Jeff was very helpful and friendly.

Th
Review №18

Very nice and clean facility. Great people working there. It appears that Moran hires pretty experienced professionals.

Ch
Review №19

Good guys here all the way from start to finish. My wifes bumper came out great!

Pa
Review №20

Ed was my Moran rep, he did everything he could to get me ship shape and back on the road. They also gave me a loner for the week mine was in the shop. I would definitely recommend.

Sa
Review №21

They were the best. It was there free loaner car that I truly appreciate.

Br
Review №22

The head guy was honest with me.

Br
Review №23

Wonderful service My wife and I had the pleasure of dealing with Charlie,and he was very professional up front with the details of the repairs to our car.

La
Review №24

Aaron Morrison at the collision center got my car all taken care of after getting into an accident. The repair work they did exceed my expectations. My car looks brand new again, they were also able to take care of some damages for me that were unrelated to the accident at a very fair price. I will use this shop again for any collision needs!

Pa
Review №25

Excellent service! Jeff Jacobs is always friendly and accommodating and puts my mind at ease when my car is in his care.

Ro
Review №26

Employees went over and above. Very friendly and top notch service and quality. Highly recommend!

Ja
Review №27

After wrecking the front end of the car a gentleman named Rick took care of us. He called everytime something came up. They had a free courtesy car while are car was being worked on.

Mz
Review №28

Excellent service greets you as you enter.

Jo
Review №29

Helpful and reasonable.

Cr
Review №30

I give this place 10 stars if I could!! Aaron Morrison was very professional and fixedmy bumper for free on my 2015 Camaro ♥️ Thank you Moran!

Wa
Review №31

Outstanding service and workmanship!

Je
Review №32

Friendly service, superior work, great place!

Information
23 Photos
32 Comments
4.8 Rating
  • Address:15800 Eureka Rd, Southgate, MI 48195, United States
  • Site:http://morancollision.com/
  • Phone:+1 734-282-2598
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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