I dont usually post reviews but I was very pleased after being referred to E.M. Auto. Eli was very helpful and was able to diagnose the problem quick and affordably. He was able to diagnose, order parts, and fix all within the same day. After the job was done, I received quotes on another project and it was a good price as well. I would have never found the place by driving by but word of mouth must be keeping him busy. I highly recommend them for quality work at a good price. He even text me later in the week to ensure things went well and I was happy! 5 stars!
Best prices I’ve found in the area! They communicated well throughout the process and they even checked in with me the week after to make sure my car was driving nice and all my needs had been meet. I will definitely be coming to them for any future repairs.
I have been coming to this shop for awhile now. The guys that do mechanic work are very very knowledgeable. I can describe to them what my car is doing wrong over the phone and they can nail it to aT... the problem, although yes, they prefer you bring in, but this is how experienced they are. Very trustworthy, dependable, reasonable priced.
I had a very serious issue with my 2008 Volvo that mighy have resulted in it being scrapped. But Eli and his crew were able to identify and solve the issues at a reasonable rate and backed by a firm warranty on their work. Further, Eli checks up on clients afterwards to make sure the work is holding. I have not heard of any other mechanics doing this. Working with EM Auto has bought my vehicle several more years of life and I strongly recommend them for anyone that needs a major repair done on an imported vehicle.
Eli is the best around! He always gets the job done correctly, in a timely fashion and communicates all information well. Highly recommend E&M Auto!
This is the second time I have used EM Auto! The first time was for an engine replacement which they did an amazing job on. Recently, my air was acting up and I was able to have my car back and fixed within 24 hours! I highly recommend them and will definitely use them again for any of my auto needs!
Eli is very helpful and responsive and always willing to help! Great service!
I had an engine and transmission replaced on a cargo van, along with several other maintenance services, and I was very impressed by the quality and professionalism at this shop. Prices were very reasonable, their schedule was flexible, and Eli was very thorough in making sure that everything that needed to be done was done right. When all was said and done, the van drove like new and I stayed within my budget. I will definitely be coming back for future maintenance and repairs.
E. M auto did a great job repairing my car. Very professional and honest.
Eli and his service team are Awesome! They always go the extra mile for their customers.
I would give 10 stars if I could. Absolutely the best mechanic in the upstate hands down. Had 5 different mechanic shops try and diagnose a issue with my Jeep with no success. Elias diagnosed and fixed my fuel pump in a very timely and painless process. Professionalism, honesty, integrity and quality. That is just some of the standards that I witnessed. EM Auto is the only shop that will ever look under the hood of any of my vehicles again. Thanks for the job you done.
I take my vehicles to this shop frequently. They always give me good prices and take great care of my vehicle! Always resolve my issue and offer me the best solutions. Over all great shop and great workers!
Very professional and great to deal with. Highly recommend!
Repaired AC Unit on time. My second visit to EM Auto and the service and quality of work is very consistent and on time. Highly recommend!
Brought the car in for a cylinder misfire. Elias at E.M. Auto was very professional, looked at the car and called us back by the time he promised. Fixed the car perfectly at a fair price and it was ready by time promised (actually over an hour early!). This has helped very much since we had to travel back home that very day.Great experience at E.M. Auto. Thank You!
I couldnt have asked for better service! Cracked radiator two days before Christmas and Im in a panic. They calmed me down, looked at it and told me in a way I could understand everything that needed to be done and exactly how much it would cost. They understood I was on a tight budget and worked with me-car is running beautifully now. Would definitely recommend to anyone and if I have car trouble again I know exactly where Im going.
Outstanding as always thank you guys very much. It is the first time I have seen all lights off on dash. And prices were reasonable for all that we had fixed. And most of all my wife is happy. Happy wife happy life. Thanks Eli for your honesty and being straight-forward with repairs and cost. It’s nice to work with someone honest. We will be back for any other repairs we need.
E.M. Auto was recommended to us and boy are we glad they were. We needed the manifold gaskets replaced to resolve an exhaust leak as well as some work to our exhaust pipes on my sons truck. They communicated to us accurately what the timing was to get to our vehicle and when they thought it would be completed. It was completed on the day advised and the cost was more than reasonable. We are very pleased with them and recommend you use them, we know we will when we need future repairs or work! These guys were very honest and professional, that’s hard to find anymore
After receiving a very high estimate from a dealership, I came to E. M. Auto for an estimate. Eli was polite, professional and accommodating to my schedule. I dropped the car off to be looked at and Eli called a short time later to tell me what he found, the necessary repairs and what it would cost. He made sure I was ok with everything before he proceeded, which I greatly appreciated. He gave me an upfront estimate on how long he thought it would take to get the repairs finished......and was spot on. Highly recommend E.M.Auto if your car is acting up. Honest, knowledgeable mechanics that wont overcharge you.
Ive been using E&M auto for 1 year and extremely pleased with all repairs performed for our vehicles . Elis knowledge and dedication to superior work is obvious when you meet him. Honest repair assessments and fair pricing is what you get from E&M.
Great work on my car like new. Fast service will continue going to this shop.
I wouldnt let anyone else work on a vehicle I own. I have known Elias for many years and never have I met someone who takes more pride and quality in their work. From an oil change to engine swaps no one else will pay the attention to detail the way this shop does.
If you want a honest shop that will give you top quality service at a very reasonable rate, you need to bring your vehicle to EM Auto. Personally owned business takes pride in getting you the finest care at honest prices. Dont wast time with corporate chain repair shops that will try talking you into a bunch of repairs you just dont need and take days to complete.Great people saved the day for me and got me back on the road to continue enjoying my cross country vacation. HUGE THANKS!!
Eli and his team are amazing. I appreciate the ability to communicate the status of the situation openly and honestly. Then, the best part, is he was able to fulfill what was needed under budget! Great work and will use again for any mechanical issues. Highly recommend!
Very nice and honest! Will definitely be back, and highly recommend to anyone looking for a good place!
Love these guys I deliver full time so I get frequent oil changes! Even fixed my brake lights a couple times! I love them!
Vert honest mechanics! I took my vehicle there to get it fixed. There was several things that needed to be fixed. They did great job! And fixed only what needed to be done, nothing extra! And prices are really good 👍Yes I will take my vehicle there again if needed!
I would recommend E.M. AutoFor any kind of repair work. I have always been satisfied with their work. BJ
The engine in our van had to be replaced and Eli was able to get the job done quickly. The van has never run so well. I highly recommend them for any mechanic job.
I really like their service. They are and very detailed about their work. I would recommend E M auto to everyone.
I allowed them to fix the problem on my Jaguar XJ they did an excellent job. My car runs great. And the price was reasonable and fordable..
Eli and his team are very well educated and cost efficient. Whenever I have a concern or question with my vehicles I don’t have to think twice on who to call for accurate and timely professionals to put my mind at ease with my car concerns.
Did an excellent job, reliable and dependable. Priced reasonable, fast and friendly.Have had no issues with work performed.
I had a great experience at EM Auto and my Acura was taken care of in a professional manner the entire time. My oil change was extremely quick and the process was rather efficient. I have known the owner Eli and his brother Jacob for years and they will continue to give quality service for years to come. No better place to take your vehicle!
Excellent experience.I chose to have my repair work done here because of their high reviews.My brakes were rubbing metal on metal. I had to wait for my vehicle to be repaired. Eli and the guys were able to obtain rotors and pads and get them replaced quickly and at a very reasonable price.Fast friendly high quality service is easy to recommend.
Went to E.M. Auto 4 months ago(3/30/20) for repairs after other shops could not get my truck running properly. Not only did they correct the problems, but they also checked in on me(7/27/20) to make sure my truck was still running fine. Now thats what I consider great customer service!
We have had a couple of our vehicles repaired a few times for different things. I would not consider going anywhere else other than E.M. Auto.Great Service! Great Work! Great Price! Great People!!!
E.M. Auto is by far the best mechanic shop around!! I have been going to them for years! They have worked on 2 BMWs for me!! Mechanics are always scared of foreign vehicles, not them. Eli, Jacob, and the others can work on ANYTHING!! I do mean ANYTHING! They are very friendly and explain everything step by step. They are quick and responsive to any questions you may have. If you need maintenance or work done, do yourself and your wallet a favor. Go see E.M. Auto!
Great mechanic great service, very dependable and top quality you wont be disappointed one of the best mechanics in the Spartanburg area hands down!!!!!
Every time Ive done business here, Ive been pleased with the price, pleased with the quality, and absolutely amazed at the speed / turn-around. Eli and his crew are awesome -- I dont take my vehicles anywhere else!
The best recommendation I experience in quiet a while, this one is a keeper for sure. I finally have a team that is more than willing to work with me in keeping my vehicles running accurately and safe. The way they address my concerns, pin point the issue, explaining what it is, why, and how it would be corrected. This assures me that my cars are in good hands. Get this! what I really appreciate is Eli gives me heads up about other issues down the road, how long it will take to resolve the issue, a good day and time to get in and out. Eli and his team are by the book, great quality service, fair price and friendly environment. As long as I have my Lexus and very old BMW on the road, they will be service by E.M. Auto. Thank you so much for being REAL
I came to E.M auto because I had a check engine light on, they diagnosed it and fixed it the same day, ever since I come here to get any repairs I need for my car, there really nice and the repairs get done right on time, would highly recomend
Eli and crew always take care of us. We have a Toyota van and Chevrolet trucks and he is great no matter the mfr. Great value and very trust worthy. Best in town.
I’ve been going to this dealership since I’ve owned a Mercedes. They are awesome and genuinely care that there work is done proficiently. Unlike some other businesses, they understand how to take care of a Mercedes. I definitely recommend!
Eli was great because the part to repair my Mercedes was very expensive but he took the time to make some calls about the part saving me $700. He even sent me a follow up text to make sure everything was okay. I took my car in the next week for service and again he was able to save me some money. Thank God for an honest mechanic.
Great experience! Eli is very knowledgeable and we have been very pleased with the work weve had done at his shop.
Great business and quality work. I highly recommend them.
Great people. Awesome work! Thank you for all your work!
Its a great place for any repairs on your vehicle.Eli is great guy, he know what he is doing. I’m happy with the repairs they did on my Sprinter. Definitely would recommend 👍
These guys do good work at a reasonable price I would recommend them to anyone needing quality work done on their vehicle
Eli did a good job on my truck...pretty quick, too.
Very honest and I liked that. Didnt try to do something that wasnt needed. Definitely be going back.
Was recommended by my brother and I have to say, worth every moment Ive taken my vehicle up there. Would recommend them if your having vehicle issues.
Work always on time and best quality work around
We have gone to Eli Numerous times for different things but he always is willing to work with you and is very helpful. Definitely would recommend taking your car here .
They got my van running in tip top shape. Reasonable pricing. I would recommendE.M. Auto to anyone who wants a fair deal.
I work in parts at a local car dealership so I deal with most of the garages in our area. The fact that I chose Eli, and the guys to repair my girlfriends vehicle should tell you all you need to know. They are professional, courteous, and get the repair done quickly.
Great people that you can trust to work on your vehicles and give you honest prices! Highly recommend
Great work, extremely professional, and really know how to take care of the customer. These guys knocked it out of the park. I HIGHLY recommend E.M. Auto!
Eli and the team are very knowledgeable and professional; they caught an issue another garage didn’t. I’ll recommend them to anyone!
I have used EM Auto for all of our vehicles. I found that ELi is honest and very reasonable with repair costs. It’s nice to have a mechanic you can trust.
E M Auto is by far the best. Eli was honest, thorough, and reasonably priced. He did a head gasket job on my 04 4Runner that most shops would not even do because of how big of a job it is. He made sure that everything was working correctly and replaced anything that needed it. When asked questions, him and his brother both took their time to explain everything to me in great detail. They truly care about their customers. I am extremely thankful to have found them and will be using them from this point forward!
The guys at EM Auto have earned my trust. Theyve worked on both our vehicles & got them working great.
I have had them do work 2 times now. Once installing my alternator (which was done perfectly and quickly) and very affordable compared to other quotes and now I had a special request to upgrade my electrical with larger power and ground wires which they did flawlessly ! I would highly recommend them to anyone ! Great experience !!!!
Great service, honest and straight up guys. 👍🏻
Excellent customer service.
Only guys I let touch my wifes car... the best
I highly recommend this shop to others. i came in and Eli as very friendly and fast with what had to be done on my car.
Great service!!!! Professional and very friendly
Over all very great services,I recommend this place to all of Spartanburg.
I love them they took great care of my ruby red Charger, they done a great job nothing was missing out of my car like other shops and they did the job right.... thanks Eli I decided to leave a review without being asked because I appreciate this shop
Fantastic people to work with. They always do an amazing job, and their customer service is commendable! Reasonable rates & great results! Definitely check them out for your vehicle repair needs!
If you are looking for a trustworthy mechanic for your mechanical issues this is the shop for you
We had a van we affectionately referred to as Wigbuster because the front end vibrated and beat you up so badly. Eli and his crew fixed Wigbuster for far less than the competition. Its like a new vehicle! Weve had to rename it, LOL.Great mechanic, and great price. Weve been a customer for a couple of years, and will continue to be!
Very friendly and they are very personal and tell you everything that needs to be done to your car before they do anything
Friendly And know what you need Check Everything On the Car
Great people and good professional work ethics
Does great work returns car when promised reasonable rate highly recommended
Eli Mercer and his brothers are very good mechanics and do a great job. Ive had them work on several of my vehicles. From an oil change to tear it down and put it back together.
These boys are not afraid of working on Mini Coopers.
Wonderful, very honest family owned,father and sons.
My Buick has never ran better than it does now. I highly recommend it to anyone with car trouble. Good Christian people who know what they are doing!
Best auto shop around great service reasonable priced
Only place I take my vehicles. Up front and honest.
I will be using them again. Have already sent family to them as well.
The best place to take your car for repairs
Always honest. Will not let you down
Eli is great and very good with cars and trucks.
Referred by friend, great mechanic.
Eli knows his stuff hes very thorough
Eli and his crew are absolutely amazing!
Eli is the man!!
Im a very satisfied customer
Honest Business owner, good mechanic
Terrible service truck went in for easy fix came back out with exhaust leaks refused to fix had to take to muffler shop int happy at all
Great place
Honest to deal with
Great Shop!!! Grade A mechanics!!!
Excellent work