Bad experience!Staffs face is always uncomfortable.When I entered there were at least 3 staff members standing at the bar but no one came out to ask or tell us where to sit, I had to find a place for a while, then when I changed tables to ouside, the staff cleaner has a very bad attitude.The worst thing happend when i ordered, we want to order 2 croissants( not like in the picture), staff 1(service outside) came and said croissant which i order is out of stuff so i have to go inside and take the new one, ok its alright. I ordered with staff 2 and 3(service inside). But the staff 1 did not follow me so she definitely did not what i choosed (after she explain that she can not go inside cause she has to service outside)At least i repeated my order 3 times, but in the end they still serviced wrong.The drink is not good, cake is ok. Will not going back.
Did not get the chance to try it because of the very rude staff.. the first time the waiter told us he can’t take the order because it’s too busy.. the other time we were asked to sit anywhere and once we sat we were told the table is reserved and did not mid to suggesting any other place to sit. Definitely will not go there again to be treated in this manner.
Let me start with dessert first because that was worth traveling to Moscow to experience. The Chocolate Cloud is hands down one of the best desserts Ive ever had. Its a piece of chocolate cake that literally melts in your mouth as soon as it touches your tongue. Mixed in with a creamy frosting making each bite a taste of pure HEAVEN. If I had a last meal request it would be this delectable, scrumptious, heavenly, fluffy, incredible dessert and nothing else.As for the rest of the meal it was amazing. The lamb shank is out of this world. We started with the chicken pate and freshly baked home made bread. Ahhh the bread!!!! So good.Waitress seemed a bit frazzled not sure if they are a little understaffed or overwhelmed but either way it did not detract from one of the best dining experiences of my life.
Generally is great!1. Food menu has variety of options (light, healthy, trendy)2. Ambience is very comfortable3. Dessert and bakery menu one of the best in MoscowThe only issue they have is a hospitality and customer service!!!!!!!!!!!!They dont have any idea about customer service. Dont expect to see the servers or welcome greetings, no any proper interaction with customers what make the general feeling unwelcome.Just fix one thing and you will be much better!
The food is good however the service is bad it takes forever to bring the order, the place is crowded too and noisy but it is a great place for a breakfast. They charged us on the toast that we didn’t order you suppose to ask the client if they want the toast with butter and jam not put it in the table and then charge them for it or at least tell them. I notice the bill when we left the restaurant.
The waiters are nice, but the maitre d was a bit rude and unwelcoming. Twice.
Trendy cafe and bakery with excellent bread and cakes. Highly recommended for breakfast.
Delicious cousin but high price compared to other luxury places at Moscow.
Horrible uncomfortable place. Was there couple of weeks ago Thursday evening. It was full. Even though I reserved a table in advance they arrange us the seats basically 10 cm away from other tables. It was extremely uncomfortable basically eating at the same time with strangers. Tables are long so you have to scream in order to be heard, and there was already too much noise in the room. Waiters are busy and dont seem to notice you unless you have your lips pumped or you have a mini dog in your purse. The food is too oily, I felt sick when we even havent finished the dinner. The desserts are nothing special. One of them called Chocolate cloud, its just a bubbled chocolate. The taste of it is basic.I am never going back and wont recommend it for sure!
Food is nice but unfortunately the waiter is disrespectful while dealing with people from Gulf countries, so be careful if you decided to visit this restaurant because you may ruin day and if you are a tourist, you will ruin your whole trip to moscow. Over all experience is very poor due to bad service
Its my all time favourite choice in Moscow. It is known for breakfast yet in my opinion lunch is even better than breakfast.
Terrible! When we came in, nobody greeted us to show a place to sit. It was not problem, i found to authorized person to get help. He showed available one but after 1 minute came a girl who sit there and He is in the front, we are in the back started to our journey with him although there were places available. So we found and we were happy yet this time this guy threw to menu to table did not put. I wanted to talk with their admin but the story was not over. We learned that this guy was admin of restaurant.) His name is Flip. be careful he is so rude
Very modern and full place with poor service, food and wine card. Not sure about turning, a lot of better places nearby..
Unprofessional staff with tourists very poor service and the food is served cold and very late
Bad service and low quality of food. Definitely overpriced menu and super underwhelming experience overall.
So delicious food and the service person was friendly.
Very disappointed. We went there with my friends, set about 20 minutes and staff ignored us, later they told us that we should booked beforehand. Why didnt they tell us earlier ? We just waste our time there... just imagine we were sitting there more than 20 minutes and staff didnt see us ... horrible service... its like we would become visible if we had reservations? Thats stupid...
Long waitingBut the food and service is good
Most everything is perfect, compliment plate is great, breakfast is delicious and desserts are yummy. But how coffee just simple americano can cost 350 rubles is not clear for me. It’s insane
Bad experience !!bad service the staff are rude .
Good place for breakfast
Very nice decor & atmosphere. Perfect place for good tasty veggie healthy dishes. Excellent bread & brioche. Sirniki a bit too oily, cheesecake a bit too sweet. Sometimes disorganised service
Good service the food is ok
Food is perfect but the staff and the service are bad !! Very
Good food and service
Bad service with Arabs. First and last experience and I will not return 👎🏻👎🏻👎🏻👎🏻
Delicious breakfast (coddled eggs on top 👌🏻)
Splendid place with great breakfast selection.
Worst service and horrible manager
Excellent breakfast menu. Smth different and very cosy. Love it
Rude waiter attidude 👎🏼👎🏼
Creative dishes
Horrible barbarian class service
We came to this place after reading some positive reviews about it. The dessert is below average as well as the coffee. Especially for the price you are paying. This is more like a place to be seen at
Nice coffee and cake
One of the more expensive places for breakfast, all things considered. At these prices I expect my poached egg to at least be cooked long enough to set the white. Cant vouch for the rest of the meal periods
Unexpected place .. great brioche for breakfast
Great food, vibe and atmosphere. Super helpful staff and lots of delicious food to choose from. Not only bakery but amazing dishes as well. Will try to come back before leaving.
Good food. Good service. Loved the pastries.
One of my favorite Moscow spots at the moment. All the food is amazing, the interior is very nice and cozy. Friendly service and good from breakfast to dinner.
Poor service. I am not complaining about people not speaking English. But not paying attention to guests trying to order or to get a check. The wait is too long in order to get the staffs attention.
Nice deco. Good service. Excellent bread. Taste the burger with truffles.
Located in a lively part of the city. Friendly and fast service. Food is tasty and reasonably priced. Great interior and nice patio
The quality of the food could be way better for the price they ask! Moreover we were sitting at the shaking table. Staff is ok.
Super fresh croissants if bought before lunch time. Nice overall trendy people
Too loud. Cold coffee and hot temperature inside. Slow staff. Do not waist your time.
Nice atmosphere and fine cuisine. Highly recommend!
Good food, not so friendly staff
Nice place, nothing special
Bad service
We highly enjoyed the atmosphere and design of this place!
Food was outstanding. Service as well
Beautiful, contemporary atmosphere, beautiful people and the drinks seem nice.
Verry nice restaurant in the center. Delicious food, friendly staff and good service!
Super good food and great service
Pretentious food, slow service. Atmosphere is quite pleasant .
Stale croissants, bad service, menu items that dont make sense, overpriced garbage... very good interior design
Somehow, if you make a reservation and enjoy your dinner, expect to be thrown out in 2.5 hours. Thats how long you can stay at this place. It actually has a limit - regardless how much you order. They claim they warn about it, but noone of 8 of us actually heard anything like that. And (!) even if you are not finished eating - noone cares. You will have the manager and next guests standing literally by your table waiting for you to clean your plate. It was supposed to be a wonderful farewell party dinner, but you guys just ruined it all. Unacceptable!
Good place with legit food. Tako and okroshko from seasonal menu rocks.**
Nice interior, but cuisine is terribly overpriced and doesnt worth that money
Very cosy and lovely place, good choice of vines
In February Dined with friends and a small child. The child began to act up. The administrator asked us to leave the restaurant, as the child was disturbing other guests.
Great food and atmosphere.
The best place for lunch!
Absolutely worthless place!
Natural kitchen, very pleased atmosphere
Crab with potatoes - must try dish
Love the vide, love interior
Good food
Nice food
Outstanding bakery!
Obnoxiously rude staff
Poor service.
Great food
Posh, stylish and expensive.
Nice food
Muscovite style!!
Super
Disappointment this time (1 star - furnishings 👍 pleasant modern interiors.2 star - dessert cake with raspberries 🤤 very tasty (meringue is too sweet, not very good for me)3 stars - fast food service, a compliment from the restaurant (delicious bread and butter), pleasant waitress.It immediately seemed strange that there were no hostesses in an establishment of this level. No one met, we sat down ourselves, served the menu by a restaurant employee who is not very friendly, not a waiter. I didnt even sell the menu, but just put it down and left 🤷♀️For food, a complete failure 🙁 ordered tuna with avocado, disgust 🤢 rubber, tasteless.Steak more or less, but there was a fat layer, in general - you can eat.Dessert 1 is delicious, the second is rather instagram) I will definitely not come again. The rating speaks for itself, we thought what if it didnt work.