user
Barnstorm Cycles
24 Wall St, Spencer, MA 01562, United States
Appearance
Barnstorm Cycles
Comments
Tr
Review №1

My wife bought a Jeep from them and everything was going great they were going to give it a tune up and get the new plates and fill it up with gas, car salesmen said it should be ready in a few days maybe a week or 2, almost a month later we found out they lied to us and the car was in the gurage with the check engine light on! Something kinda important, and continued to tell my wife on the phone your lucky we even fixed it most would just rest the light and sell you the car, finally we got the call the jeep was all set and when we got there the car wasnt even cleaned inside there were crumbs in the back floor and we didnt even have are plates in it was temp plates didnt even tell us when they would be in still, Im not happy with there service at all I wish we backed out of this deal and I will never send anyone to this place ever

Ja
Review №2

Ive had my bike serviced here a couple of times, and I highly recommend this shop! The service guys are great and took great care of my bike. If you are looking to purchase a bike, Sean is a great guy to go to. All in all, a fantastic place that can help you with all of your motorcycle needs!

Kh
Review №3

Wow the bike selection and what these guys can do for customization is unreal! Massachusetts... especially central MA is lucky to have such a cool and rare business like Barnstorm.

St
Review №4

Going to re-do my review. Quality of work was great had a good experience. Thank you Barnstorm Cycles.

Mi
Review №5

Always helpful with any questions and nothing but the best when it comes to professional customer service and work.

PJ
Review №6

As both a Jeep owner and a custom motorcycle owner I highly respect these guys. Jake is extremely knowledgeable and always shows a willingness to help like minded individuals. From small parts to full on builds they know how to take care of you!

Or
Review №7

Great service and fast very nice personal in the barn great spot good prices thank you guys ride safe

Da
Review №8

Barnstorm is a great family owned shop. Still considered the little guys but they are branching out fast. Full service from one of designs, restorations, to all out ground up builds and regular maintenance. A fully dedicated fabrication and machine shop. Theyve expanded their clothing line and sell bikes of all types as well as jeeps. There really no way to give you a good insight into the business and meet the team. You wont be disappointed. They are the Only place for me.

Pe
Review №9

Always love going to Barnstorm . The meet and greet is welcomed right from the start. The nostalgia in the place is amazing. I had service work done on my Heritage Softail and was very satisfied with it. All types and years of bikes are welcomed, no one ever turned down for service trade ins. They have a HUGE inventory of newer, older and customized bikes. Cant say enough about Barnstorm.! Ride On!

To
Review №10

Exact same thing I said about their Jeep shop. These guys are extremely professional, dont rip you off, and are extremely knowledgeable. I highly recommend going here for all of your cycle and Jeep needs. Best place Ive been to hands down!!

mi
Review №11

Excellent shop! Had some repairs done on my Jeep. Fair price, work was completed quickly, and the staff is very friendly and accommodating! Would highly recommend this shop!

Co
Review №12

Ill preface this by saying I do most of my own work on my bikes, but when I do need help or guidance, Barnstorm always has the best service, most reasonable prices and best customer service. I order almost all my parts through them, get advise on aftermarket parts, and some of the more pesky carburetor services done here and Im always impressed with how accommodating they are. If youre looking for a shop to service your bike, look no further- GO HERE. You will NOT regret it. Easily the best shop in the area, hands down.

Nu
Review №13

I have purchased several vehicles and have brought my motorcycles to have service and have extensive customer done to them at Barnstorm Cycles. Have always been happy with the work they have done. I find them to be honest and fair and on occasion have had some of their employees go above and beyond to help me out. Sean, Tim, and P.Q. to name few. This is a family business and Ive been a long-time customer of theirs and one of the things I appreciate most with doing business with them is that they have truly made me feel as if Im part of the family. If youre looking to get work done on your bike I strongly recommend them.

Er
Review №14

Ive had them do some work on my chopper and they did a great job. I worked with Jake, the owner in years past and his costumer service is amazing. Im working with the front office staff now and they are great as well. I cant say enough good things.

Mo
Review №15

Jake and the team at Barnstorm are hardworking, honest and reliable. I’ve come to them with several projects over the years and they always deliver above and beyond what has been expected.

La
Review №16

Grest shop and easy to talk to employees. Unlike other bike dealerships where they just try and sell you on everything (Harley Davidson, Street Bike dealers.. you get the idea), this place actually tries to help you. Great people and a really good shop.

Me
Review №17

Courteous prompt service. Outstanding knowledge on the inner workings of their product! Real pleasure for a beginner on cycles like myself.Thank you barnstorm, you are a one of a kind dealer!

Jo
Review №18

Love every there. They all have been great to me. I have just bought my second keep there!! Thanks everyone!!! Much appreciated

La
Review №19

Friendly knowledgeable staff, made buying a bike a pleasant experience. Trustworthy mechanics, after market parts department what else can I say. I would definitely buy another bike there, and will continue to shop there for parts.

Sa
Review №20

It feels like your family as soon as you start bringing your business there. Never met such a great group of people who will always stand behind there work no matter what. Ive bought two bikes from them now and I will only bring my bike to them for work.

Ka
Review №21

Barnstorm Cycles and Jeeps is hands down one of the most refreshing motorcycle shops I have ever come across. Not only is the building beautiful and the inventory varied and robust, but every single employee is professional, knowledgeable, friendly and willing to answer any and all (of my million and half) questions.This shop has so much to offer in one place! Aside from selling and doing maintenance/repair work on many different makes of motorcycles they are also ready and willing to make each motorcycle they sell fit the customer to his or her exact standards and needs. I find it rare to come across a shop that has so many different makes under one roof, and to have the employees enthusiastic about all of them. These guys are not Harley guys or Indian guys. They are motorcycle guys! Its nice to not have one make of motorcycle pushed in your face in favor of another. They simply love bikes, and want you to have a bike that fits you right, and one that you will love to ride.When it comes to needing custom work, Jake, the owner, is extremely talented and willing to take on any project thrown at him and if he cant do it he will not hesitate to point a customer to someone who can. Between him and the rest of his team, each and every custom project that I have seen come out of this shop has been executed to the highest standards. It is easy to see that these guys really love what they do. It shows in their work and in their attitude about it.Oh and dont even get me started on the Jeeps... Ive got my eye on that mean looking black one parked on the lot.Also worth noting is that as a woman in the motorcycle world, it is easy to feel pushed aside, taken advantage of, or just plain not taken seriously. But these guys always make me feel right at home and I would not hesitate to send any and all of my female rider friends to them.I cant say enough good things about this shop or the people in it. I look forward to being their customer for many years to come.

Me
Review №22

Disappointed, sold me a $1k frame w/o a vin number on it, almost got me arrested by the State Patrol. Very fortunate that the investigation stopped with me. They said theyd help find and compensate me when I told them, guess what?....CRICKETS!

Co
Review №23

Top shelf service, expertise, and creative design quality. Its unbelievable what these guys can build and their dedication to the craft and their customers. By far the best in the region!

Da
Review №24

Very helpful and I was just window shopping for what I think I might want to upgrade and they gave me lots of ideas without being pushy at all

Pa
Review №25

Great people great service

Na
Review №26

Barnstorm has always been there for us! Our Harley is maintained and tuned by the best! Thank you Barnstorm for your most excellent Service!

Ch
Review №27

Great supporters to the community!!! Supported the Ride for Diabetes! among many others I am sure.

KE
Review №28

Never do business with them, I repeat never. $25,.00 quote to put 2 tubes in 2 tires bead opened up and tire rim clean prior to bring in their own employee looked shocked, The person in charge has zero people.skills unless your I local biker gang, dont no how to ride hard, they ruf stops there, Ill probably be chased down now, no worry Im a low bidding citizen be chased by over weight people, Im originally from NYC area so I rode with true reL bikers. Oh never ever do business with them. Repacusions will other small business wont deal with, stick with Harley Davidison, o erall best deal gaulity and strong custo.er satisfaction outside a circle,

pa
Review №29

Terrible customer service, Marked up prices, and just an overall terrible experience. I. posted my letter that I sent to the company about my experience on their Facebook page. Google review wont let me post the full letter on here explaining in great detail the experience my family had.

Li
Review №30

Jake and the crew at Barnstorm are top notch! I wont take my Buell custom to anyone else. Enjoy the ride!!

Ba
Review №31

Been doing business since they started. I had them do my evo top end before a trip I took out to the midwest. Picked the bike up 3000 miles later, back home with no problems. I think I left for the trip less than twenty four hours after I picked up the bike. That was in the beginning.... Now they are better than ever. KEEP UP THE GOOD WORK BOYS!!!!!

Ch
Review №32

Jake and the staff at Barnstorm are the best! They really know their stuff but also make you feel so welcome! ⭐️⭐️⭐️⭐️⭐️

Ga
Review №33

Great place & people! Went for a special event and they did a great job hosting it.

Te
Review №34

We had a good time over the weekend at their charity event for Serenity Cycles.

Do
Review №35

Their store looks great, the staff was very professional, knowledgable and kind. I am so proud of what they have accomplished and look forward to seeing what the future holds for them

Pa
Review №36

This place does phenomenal work on motorcycles

bm
Review №37

Best builder ever and has done me favors above and beyond anything youd expect from your typical shop.

Be
Review №38

Great people work there, Jacob Cutler is so talented if you need anything done to your bike go see him!

Sc
Review №39

Took 30 plus years to find a shop with the class knowledge and skills of the barnstorm team and it ended up being in my hometown !

Sh
Review №40

Great folks bought my king from these guys love love the service

th
Review №41

Top shelf staff and inventory: custom bikes a specialty & wow at that.

Br
Review №42

Awesome shop with crazy customs. Great people to work with.

Da
Review №43

Great customer service, very knowledgeable, excellent service for all makes plus custom fabrication

Ja
Review №44

Great place, great staff!! Great customer service!! I will as always bring my bike here!!

Cl
Review №45

Its off the beaten path. But its right in downtown a block away from Main Street. If you like Jeeps or like to ride check it out.

Ha
Review №46

Great customer service. First class fabrication skills

Wa
Review №47

Quality friendly service....bend over backwards to help Great people that work with you....

Lo
Review №48

.great bunch of guys nice work good prices

.
Review №49

Great place just picked up my bike runs perfect

Ga
Review №50

Tons of beautiful bikes! Very friendly and helpful staff!

SH
Review №51

Best place around to get custom bikes and jeeps. Becky and Theresa are the bomb

Ri
Review №52

Mutually satisfying deal. All around good folks!

Pe
Review №53

Barnstorm is the best quality personnel and quality work. Whether it is repair or a build from scratch Barnstorm is your go to.

do
Review №54

Great service and people! We love having them in town!

ga
Review №55

WORST experience of my life buying from here. This is going to be a long review but I hope someone reads this before they go throw what I went through. I was texting salesman jon about buying a bike. Filled out a credit app online because they are 1.5 hours from me, got approved, took the ride down to sign the paperwork and do what I had to do, he told me they had to send the paper work to the bank. Understandable, told me the bike would be ready by Wednesday (did paperwork Saturday) Wednesday comes around dont hear from them, Thursday still nothing, i call Friday they tell me they need the owners signature who is in Daytona for bike week, so all week I was lied too and the hold up was because they needed the owners signature who is in Daytona? So now Monday comes around and the owner is back in town, signs the paper work then tells me that I cant pick up the bike till I register it and get a copy of the title app. Tell me I have 2 options, I drive down get the paperwork drive back home register it then drive back down and get the bike, or... he next day ships the paper work. I ask if theres anyway they can bring the paper work down to me and then Ill come back and get the bike to avoid making two trips, he the. Tells me Im short staffed idk if I can send someone to do that LOL after they send someone off to bike wee for a whole week they cant have someone drive the paper work down to me... it was like pulling teeth to get this bike and by far the worst experience Ive ever had. After all the hassle and effort I went through they did absolutely nothing to make it better and make me a happy customer. Will never recommend this company to ANYONE strongly advise you find another dealership to buy from. Hope this helps someone from going through the troubleI did.

En
Review №56

Barnstorm Cycles and Jeeps are very Profesional and tPasionet for work. They keep a constant work to mantent their costumers happy, I will not doubt to recomment them! Keep that great job guys!Capitan Kiki

Ro
Review №57

Jake and his team do amazing work

Ma
Review №58

You are always treated like a friend wether you know somebody or not in the gf arage or the showroomthanks barnstorm

La
Review №59

Nice guys at the parts department. They take as interest in the bikes and want to help

Ch
Review №60

The best motorcycle shop in the area.

Le
Review №61

Top notch service dept great manager

Da
Review №62

It was the same as ever other time Ive been in here........ Great Service, very personable, would never ever hesitate to come back !!!! And no, I dont work for them !!!!

Ra
Review №63

Pretty amazing motorcycle shop. They virtually do everything!

Ev
Review №64

Basic or custom work! Really knowledgeable and high quality

We
Review №65

Love Barnstorm great selection and amazing service.

St
Review №66

Awesome guys, amazing service, Jeep experts!

Pa
Review №67

They can handle all your motorcycle needs

Je
Review №68

Outstanding work, true artists.

le
Review №69

Great service & great Yarmulkahs!

Do
Review №70

Very friendly and helpful people!!!

Ba
Review №71

Awesome group of people!

db
Review №72

Great People & Great Machines...

Sa
Review №73

Fantastic Place for Bikes & Jeeps!

Ch
Review №74

Check this place out from Custom Motorcycles, parts accessories and jeeps! Stop in for your parts service and sales!!

Wi
Review №75

Barnstorm crew are talented, driven and dedicated

La
Review №76

So helpful, fantastic

Mj
Review №77

You have to see it to believe it

Br
Review №78

Great place !!!!!!! Great People !!!!!!!!

Ch
Review №79

Incredible mechanic, willing to do the impossible for the very grateful. :-]

An
Review №80

Rad

Information
100 Photos
80 Comments
4.8 Rating
  • Address:24 Wall St, Spencer, MA 01562, United States
  • Site:http://barnstormcycles.com/
  • Phone:+1 508-413-2500
Categories
  • Motorcycle dealer
  • Aluminum welder
  • Car detailing service
  • Metal fabricator
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations