I was in an accident August 5th 2021 damaged my front driver tire and drive shaft. It is Now October 4th nearly 2 months later and I still do not have my car. I have ran out of rental coverage as well. I called multiple times and talked to a woman there who is rude and unprofessional, I’ve been told week after week that it will be ready at the end of the week. I have been unable to change locations due to my insurance. I was told by the owner I would get updates from him personally and this has yet to happen. If I could give this company 0 stars I would, this company doesn’t care about their clients or vehicles.
After being turned away from regular mechanics that refuse to work on foreign cars and like to try to make simple things complicated I found this place. It’s no B.S. They are straight to the point. They get you in and will get it done. And the price is absolutely fare. The large snow pack took out the underneath skid plate and offed my radiator, messed up my radiator hose and tweaked everything in between. They got me in and out same day.This is your honest hometown collision and mechanic. 15 thumbs up. 👍
Ive brought 2 vehicles to A-pro now. One was disabled due to a accident and they came and got it for me and it was super fast. Both vehicles were done to perfection. They do great work and do it quickly. They have great customer service and keep you updated throughout the whole process. Highly recommend this company for all your towing and auto body needs. Would give them 10 ⭐STARS⭐ if I could. Thanks for the great service guys 👍
Not much to say other than competent workers, friendly front office workers. No part of my experience was negative. Work was quality.
Best place for body work. The owner mitch is great!
Went in to have my front breaks replaced. They were honest. Time efficient and very caring about my vehicle and myself. Thanks guys!!!
Awesome people! Very helpful and pleasant to deal with. Its not a fun time when you need something fixed on your car, but when I brought my vehicle in for the initial quote they put some plastic on my window so I could actually see through it.... which was awesome. Im a busy gal and had a makeshift plastic bag on there. They did the best job. The body work and paint job were absolutely perfectly blended. They even vacuumed all the glass out of the inside, washed the outside of my car and the wheels were shining. It was wonderful. Highly recommended. Thanks Auto Pro folks!
Great and reasonable people
They did a great job on my Honda CRV. I would highly recommend this placeThank you for everything.
Amazing service. Great people to work with!
Very rude receptionist who stressed me out over a simple question about an estimate. I just wanted a quick answer on a possible quote to tow my vehicle to a auto repair shop and she started an argument over nothing. It’s helpful to have a General ball park to make sure I have the funds for the tow and she simply made it worse by being unhelpful and unfriendly.
Professional and friendly customer service. My vehicle was brought in from a car accident and return in a few days like new!
I love this place! Outstanding customer service by the entire team. They kept us up to date on what was going on, how they planned to fix our car, and even remained patient in waiting for answers from the insurance and dealership. They truly have their clients best interest at heart!
I had been dealing with a nightmare of an insurance claim and throughout the entire process of interacting with multiple parties, the friendliest and most understanding were those at A Pro Auto Body. They were quick, efficient, kind, and the quote provided was fair (not to mention the shop doggo is the cutest!).
Nice Local company here in Spokane. I was dealing with the owner (Mitch) very kind and courteous gentlemen. They also have a automotive shop on Wellesley which was the one I went to and they didnt have a review page so I just droped it here. If you ever need to get your car serviced I highly recommend this company.-Paul
Great service! Quick.
Wouldn’t take my car anywhere else. Best customer service, efficient and honest work. Thanks for all you do A-Pro!
Best place in the world to get body work done on your car.
Had tires mounted and balanced. And they towed my truck when I bought it because it was a fixer upper.
Good work and try hard to please the customer!
Excellent folks to work with. Cut us a great deal in a tough situation- would definitely do business with them again.
I was going through a tough financial time when A pro towed my car right out from in front of my house while I was out of town. I pleaded with the guy I called at A Pro to see if they could help me out and lower the cost. He proceeded to toy with me, asking me for a proposal. I suggested a lower number and he turned it down. I said ok, what do you propose, and he told me the original number and that its not negotiable. I have dubbed this place kick em while their down towing
Fix my new car in a great time frame. Very nice people.
Great people to work with. Great work! And honest
Our go to auto repair place. Great people and they do a great job!
Very friendly people, good teamwork, reasonable quotes.
Great place to do business with!
Worst company around a bunch of crooked guys working with Spokane police