A owner who goes above and beyond when it comes to customer service and knowledge. Im beyond happy with the boat he picked out for my 7yr old. He and his wife truly care about their customers and it shows. His prices are cheaper than I saw any where else to include online. We are fairly new to the area and will be giving our business to Kents. Ive been a boater for decades, look no further, this is the shop to do business with.
My wife and I are wrapping up a transaction right now and the service is so good I had to write a review as Im standing here. No joke.My wife and I came in for kayaks or a canoe. Kent and his wife spent two hours with us finding the right kayaks, paddles, PFDs, etc. They answered every one of our questions, no matter how basic they were, they were incredibly friendly, and explained what our options were, what we were buying, how to use it, and even helped us load it on the truck.As far as Im concerned, its the only place Id buy a kayak or canoe in the E Washington or N Idaho region. Were so pleased and are immediate customers for life. I cannot recommend this place highly enough.
Great small business selling Canoes and Kayaks. Wonderful owners who bend over backwards to make sure you are satisfied.
Great local kyak/canoe shop. The owners were friendly and extremely knowledgeable. If you are looking to buy and are in this area do yourself a favor and dont even consider the big box stores. Their prices were slightly higher but not too bad and the one on one care we recieved would have been worth even more. You also get to support a local business owner as a nice bonus. Thanks Kent! We love our four kayaks and had a great weekend with them.
My husband and I got our first two kayaks at Kents about a month and a half ago - we opted for the Feel Free brand, and drove 6 hours from Northwest Washington to get them. We spoke to Kent on the phone before making the trek, and he promised to hold the models and colors we wanted. When we picked them up, Kent and his wife (and their dog) opened the shop just for us on a Sunday, spent an hour+ talking kayaks, and then sent us on our way with cold drinks for the drive home. We love our kayaks and have already had many adventures. I know there will come a time when our first kayaks arent cutting it anymore, and when that happens we have both decided we will only make another purchase at Kents. You dont get that kind of service very often anymore, and we give them our very heart-felt thank you. Well see you again in a few years!
Amazing service!! Kent was extremely helpful and knowledgeable. Got my wife and I all set up. He even helped install the Thule racks! Customer service you dont see anymore. Thanks again !!
Dont bother. The doors are locked with a Ill be right back sign. Waited from 12 till after 1.And they close at 2!Dont waste your time. Its spring and they dont want to sell you anything
Very nice and knowledgeable people, super helpful and answered all our questions with patience and expertise. Highly recommend!
They had the kayak we wanted in stock when it was out everywhere else, plus, Kent is happy to share his kayaking knowledge with newbies like us! Happy to support this local biz.
Really really helpful, lots of kayak stuff,. He has more on order, nice guy.
Great place! K knows his products. Recommend him highly.
Could not have had a better experience with this Spokane family business. Nicest people, very knowledgeable and showed enormous patience as we bought a couple of kayaks. Kent spent a lot of time with us explaining our options, getting the boats safely loaded on my car and gave us a great deal on the accessories.We met a repeat customer who raves about his experience as well. I highly recommend this company.
Very knowledgeable, helpful, measuring my van to make sure I could get it in. Found the perfect kaysk fgr me. Been in business since mid 60s. Nowmy hubby wants his oen.
Went to Kents to look for accessories for my new Kayak and was blown away by the selection. Prices are decent also, The owner is extremely knowledgeable and helpful and not pushy. Highly recommend Kents if you into Kayaking new or experienced. Support local businesses shop Kents before you goto any of the chain stores. You wont regret it.
They are #1 at backing us Clowns out there. Gigs are hard to come by these days and on disability times can be Tough.Theyre always generous, and helpfully, and I dont hesitate to tell everyone be it balloons or canoes! In fact I got to get my butt back down there.Dr. Goody the 🤡.
Got my Eddyline from Kent and he helped me figure out the right kayak carrier to put on my crossbars, and how to secure it safely. He answered all my questions and went over and beyond what the typical salesperson would do. I would highly recommend buying your new or used kayak from Kent. He has paddles and life jackets, pumps and carts. He’s got the whole deal with personal service.
Great service, product knowledge, good prices.
Kents is the place in Spokane to get all your kayak and party needs all in one placeballoons to dry bags kayaks to cards you can get it at Kents
Kent is the go-to guy for canoe and kayak information and boating gear.