Kristian Ohara is far best SP I ever dealt with. I bought my X3 CPO on line, no face-to-face integration, phone or IM only. Kris went above and beyond to show me car that I was interested in and helped to complete all necessary paperwork, all done remote.X3 was loaded and shipped within 2 days to IL, literally loaded Monday, received next day.I am very pleased with service and personal attention that was given by Kris. 5 stars.Thanks for outstanding job.

Best vehicle shopping experience ever! I just can’t stop telling my friends how good my salesman was! His name is Taylor! Don’t know anything about cars? Don’t know anything about car insurance? No problem at all! He will do everything for you!!! You don’t have to worry about a single thing. And their business manager was so kind and patient as well. They think at your standpoint and try everything in their power to save your money. Wonderful experience, alright got two cars from them.

In this market I thought I had no shot at finding a lease payment that was reasonable much less a car! I called several dealerships that either told me they had nothing or the payment was ridiculously high. I remembered Wide World of Cars. I called and spoke to a woman named Alexandra Rivera. From the moment I spoke with her, I knew if anybody could get me the car I wanted at my price point, it would be her! Not only was she friendly, but she was professional, and did not stop until she found my car! She truly cared about me as a person and it showedI! If you are shopping for a BMW I highly recommend going to Wide World of BMW in Spring Valley, New York. Alexandra Rivera and everyone there was professional and helpful.

Wasn’t happy how long it took to have my car washed (pandemic problem?) but service resin Stephen K was his usual helpful and engaging h employee. Coffee was good too

Jason Turminaro & Drew Hansen was professional, attentive and informative. They handled my problem with care. I know my car is always in safe hands whenever Jason is working on it. All my questions was answered. Drew made sure to triple check with me on everything. The professionalism of these two individuals is greatly appreciated. I look forward to always having all my cars serviced at Wide World BMW of Spring Valley. I highly recommend them to anyone that would like to have their car serviced by outstanding professionals.

Jason Funt was absolutely exceptional to work with when buying my car. He was so easy-going, responsive, helpful, and kind. If you go to this dealership, ask for him to help assist you in buying a car! 10/10!

My service rep, Allison Hull, did her job well. But, making the appointment was a mess as I originally called Parts about the tire I needed and was told to call Service to make the appointment. I did so, giving the rep on the phone the details of the tire I needed and telling the rep that Parts had told me the tire needed to be ordered. When I showed up for my appointment two days later, I was told that they did not have the tire because I had not called Parts to order it after making the Service appointment!! Why didn’t the service rep who made the appointment for me order the tire?When I subsequently returned to have the tire installed, I was told the job would take about 45 minutes. An hour and a half later, I was still waiting and had to approach the rep to find out the status of my car. Then, I was told it would be another 15 minutes because my car was being washed even though I previously had indicated that I did not need the car washed. (It was raining)The final insult was the cost, which was 30% higher than the price I had been quoted by my local tire retailer before he discovered that it would take about a week for his distributor to replenish his supply of the tire I needed. I have been buying tires for more than 50 years. The retail price always includes installation; Wide World charged me more than the full retail price plus another $59 for installation. Very excessive vs retail competition. The car nicely washed, however.This experience was consistent with my experience with Wide World five months ago when I bought this car. Then, when we showed up to pick up the new car we were told that, by mistake, it had been sold to someone else the night before.The Keystone Cops!!

Matt was great. He kept me up to date with the service of my vehicle. Very happy with the service. They’re not close but I will definitely go back.

I have only good things to say about my experiences with the service department of Wide World BMW in Spring Valley N.Y. Matt is the best of the best as the service coordinator I most often work with. His communication skills are terrific and his attentiveness makes getting my car serviced as effortless and pleasant as is possible. I could not be more satisfied and content with the service.

Great service. Drew was awesome taking my car in and breaking down what was needed to be done. Only knocked it down a star because I did book online for a loaner and none were available when I got there. They need to fix the online booking if there are no loaners available. However they did provide a valet service to drop us off back home and pick us up when our car was ready.

I normally use a closer BMW location for service near where I live (Guttenberg, NJ), but find recently theyre service and support have been lacking, and theyre not responsive to questions I have; and in fact, never called me back. This is the first time im using WorldWide BMW, and I can say that the experience was excellent! I greatly appreciate the responsiveness and support from my service advisor Drew H., but also greatly appreciate the manager of the loaner cars, Maria, who was very helpful in providing the pickup and delivery service for my car.I believe I will continue to use World Wide BMW going forward for my service needs, and would highly recommend them to friends and colleagues.

Dropped off car without an appointment, got serviced quickly on my oil change and inspection. Only downside was that the car wash was HORRIBLE!!! My windows are dirtier than when I dropped off my car. There are streaks all over and some places just aren’t clean.

Called Alexandra, a sales person at Wide World BMW, and she couldnt be any nicer, and professional person to talk to. She was patient, she listened, and she followed with me regarding several questions I had regarding the car I was interested to buy.She got me a great deal on the car and I bought the car within 2 days. She also made sure her sales manager got back to me regarding some concerns I had.Then we sat down with their Finance Department, we spoke with Peter, and there also Peter spent a good amount of time in getting us the right financing that would work for us.Thanks again to Alexandra Peter, the sales manager Jerry I believe his name was.We will definitely come back for our 2nd car within the next couple of months

I never received my Motor vehicle refund. The finance guy said We change just take $526 and will give refund. I receive license tag receipt, it said around $240, and World Wide BMW Bank charge another $30, $30 for what? They send a big check to dealers, banks not in the business of paying small bills. Guys, please look at Motor vehicle fees. I filing charges this week. I called and emailed like 5 times over 3 months.

I just bought my new 2021 BMW X5 from Wide World of BMW. My overall experience was exceptional. My client advisor was Mr. Emmanuel Saint Louis (Manny.) He was friendly, professional and knowledgeable. We couldn’t ask for a nicer person to assist us with our questions. For our financing needs, Josh explained everything in detail and tirelessly answered all the questions. Thank you both for your excellent customer service. I highly recommend Manny without any reservation for your next BMW car purchase or lease! Thank you again Manny.

My car has a few re-calls, everyone was extremely polite and courteous. My service person by name Drew sent messages updates and replied right away to my concerns. Never seen a BMW dealership we’re every employee deliver the same above and beyond service.

Bought a used 2014 Lincoln MKX through wide world of cars and it was a really good experience. Franklin was professional and helped me greatly especially considering theyre in New York and I live in Maine. He was excellent throughout the whole process.After initially looking at buying a car from a slightly seedy little dealership in Connecticut, Franklin gave me a lot more confidence in the buying experience and the car is great!

Amazing experience Throughout!!Highly Recommended !!!Keith Jones was amazing from beginning till the end. Everything we spoke about did not change or alter. Very straightforward. Made my Car experience simple honest. No guessing games at all.

I just leased a ‘21 X3 from Keith Jones at Wide World BMW. The whole process from start to finish was smooth. Keith was able to find me the exact package I needed, sent me a video of the car the next day to make sure I was fully satisfied before moving on with the purchasing process. He was very professional and was willing to answer any questions I had whether it was a minor or major question. If he did not know the answer he would make sure he found the answer from one of his colleagues. I definitely recommend checking Keith out if you’re looking for a car but you’re not too sure what you want.

I got a nail unexpectedly in my 2021 M3C (Left Rear Tire). I noticed I was loosing air quickly and I drove to Wide World of Cars, not knowing it was almost at the end of the day. I spoke to Service Advisor (Matt) and he dropped everything and assisted me with my dilemma and was able to get car fixed. Matt and the rest of the Team did an excellent job helping me with problem with my new car, great Customer Service and was a pleasure to do business with.

They did a good job of negotiating a deal but don’t ever plan for a fast experience. Drove 3 hours to look at a vehicle and it took 2 hrs to just to pay for the vehicle cuz salesman made us wait for no apparent reason. After full payment was made and we had to return 5 days later to pickup up the vehicle. That process took over 3 hrs just to test drive which included having to stop at a gas station and then registering the vehicle, no financial transactions included since payment was already completed. Very slow or else one salesman trying to help too many people at a time.

Top notch customer service, very friendly accommodating and go above and beyond to make you feel welcomed. Lamar was very understanding and helpful,patient as I asked many questions about the cars and took his time and made me feel better educated on the models and not rushed at all. Overall top to bottom A+!!!

Worked with Alan Himmelfarb to order & take delivery a 2022 BMW M3. Im from out of state so its typically not easy to do business remotely but Alan went above and beyond to deliver great service. From ordering, through tracking, and all the way to scheduling delivery at the Performance Center in South Carolina. Wonderful experience overall and Im looking forward to taking delivery of my new car at the BMW Performance Center next week!

I am a BMW owner since 1973 I have purchased or leased all of my vehicles in Brooklyn but 3 years ago when attempting to renew my lease I met Matt Poterbin. Unfortunately I was unable to lease from him at that time but I assured him if he was still at Wide World BMW at the end of my lease I would give him a call. My lease ended I telephoned Matt & fortunately he was still there and he did not disappoint I leased my 2021 from Matt & Wide World BMW. It was quite a trip from Brooklyn but it was worth the trip…. What a great experience Matt is a pleasure to work with he was & still is patient & genuinely a nice person. I plan to lease all of my future BMW’s with Matt I will take the trip & refer my friends to him…. Matt I expect you to be there in 3 years if we are both blessed to be here. Keep selling cars & stay as nice as you are.

I have had the best service experience of my life in terms of buying cars and I have bought a lot of them. Mr.Alan Himmelfarb is excellent. Hes very knowledgeable and such a nice guy. He treats you as though you are his only client. He stays with you from the beginning of the process to end. He explains everything to you and expeditiously answers any questions you make have. He is simply the best. I highly recommend contacting Alan for your next BMW, you wont be sorry.Kudos to Alan.

Have been coming here for years. They always have my best interest in mind and that is why I continue to go there even though it’s a bit of a drive for me. My service advisor Steve always gives me the best advice and make sure that my car is in top shape thus making my life a lot easier. Can’t thank them enough.

The process was smooth and quick from the moment I had entered the building. Love getting my car washed after being serviced. Thank you

My advisor Steven was a pleasure. Very professional and personable. He was interested in my feedback and was totally open to any questions I had. Great experience!!Bonnie

Just bought my first BMW at Wide World BMW from Lamar. Great experience dealing with Lamar, Jerry and Hasan. Love the car and the dealership! Will never go elsewhere.

Karl Rodriguez did a great job representing this dealership. Professional, attentive, quick to respond and easy to work with. Also, his after-sales service has been exceptional.

My sales rep was great. For reference, I built my own spec as opposed to taking one off the lot. My sales rep was responsive, helpful and made everything up until I met the finance rep easy.When I met the finance rep was when my experience went from good to bad really quick.He attempted to run through the numbers of the sale extremely quick. And when I realized they were off by $2500, he tried to suggest that was the deal I made even when copies of the price breakdown I had from when I ordered my car suggested otherwise.It took my sales rep to dig through his file and for me to show everyone a copy on my phone before the price was fixed. Oh and the finance rep said they would honor it. Which was off putting since I negotiated that price.Then he tried to add a point of interest to the APR and tried to suggest that this was a matter of course. No other dealer has done that to me before. And the biggest problem? If I said nothing I would be out 2500 and wouldve paid extra in interest.Overall, Id consider shopping here again but make sure you keep your own records of everything and double check every number. That finance guy partially ruined what was going to be a great day picking up my car.

The guys of at WWB were great. I came in looking for a used X3 and they went way above and beyond to make sure I got the one I wanted. Kristien and Josh were EXCEPTIONAL with the service and communication. It was actually one of the most pleasant times Ive had at a dealership.

Courteous. Professional. Caring. They looked out for me and my car the whole way through extensive work after an accident. They really have earned my respect and business.

Amazing service.. Franklin was super Friendly and made my family feel like his own. Followed up and made sure i left with the best car with best value for money. Unlikely for dealerships, they are not aggressive and make sure customer is taking time to do what is best. Clean and presentable dealership with friendly faces around.

Excellent customer service. Great dealership!!!

Staff is friendly professional and easy to work with from making appointment to giving status updates and picking up clean vehicle. No nonsense, totally honest.Very satisfied with Steve K.

Great service experience. They were very helpful and informative about my needs as well as courteous.

This is the first time we placed an order over the phone. Our salesman was Christian Cosme. The leasing terms were worked out back in February when the car was ordered. It was ready for pick up in May. The dealer is approximately an hour from our home so driving up there we were anticipating issues. To our surprise there were none. The final price was exactly what was quoted back in February. We have leased for over 20 years and we have never had a smooth transaction action like this. The car was exactly what we wanted.Christian made this process so easy and painless. Not only is Christian polite and professional he is what my husband and I call a true gentleman. The dealership is huge clean and tons of cars on display. We will highly recommend Christian Cosme and this dealership.

Great customer support kept involved in the progress.

I went in for an oil change, to check the tires and an inspection that I made an appointment for. I needed one tire that they didnt have so I couldnt get the tire or the inspection at that time. I waited 3 hrs. Im not sure what was done to my car that it was necessary to wait 3 hrs. For maintenance that I had called in if not a week before close to. Allison, the lady at the desk was nice about things, and Ive waited long at other places, long being an hour, but 3 and two thirds of the job wasnt done. I would definitely not recommend this service department unless you appreciate good conversation with the people at the front desk.

Hi Upper Management,I would like to mention the extraordinary service, we always receive from Matthew from BMW Wide World in Spring Valley New York. He is truly the best. He is knowledgeable, patient and professional. He is absolutely an asset to BMW.As long as he is there, we will be purchasing our next vehicle from this location.Thank you Matthew!Wayne & Renee Swann

They are simply great.. very good follow up… very good atmosphere in the service Center as well as the show room. Staffs are very friendly specially Allison from service department..

I recently purchased my first BMW in May. I’m truly surprised at how smooth and fast the whole process went. I’ve had some fairly frustrating experiences with past dealerships so I was completely thrown off guard by these guys. I worked with sales representative Christian. He made the entire process really easy and was really solid when it came to communication. The entire Wide World BMW team went above and beyond to ensure I had a great experience and was satisfied with my purchase. I’m pretty sure I’ll be sticking with BMW for the long run and will only work with WWBMW. I highly recommend them to anyone looking to purchase a BMW anytime soon.

Brought my 2007 3series in for a recall on the blower motor and PCV valve. With no issues with the car pre-visit. received a phone call mid day from service advisor recommending to replace my starter on this visit. (which I had replaced almost 3 years ago now) I declined any work from BMW at this time in regards to the starter replacement and when picking up the car in The afternoon it did not start in the lot to leave…after several attempts to start car it finally started. Spoke with service adviser expressing that i didn’t have an issue before hand with the starter and that it was already replace. He told me there is nothing they can do being that the work done would have not effected the starter. So now i have my car home and will not start on my driveway. Coincidence? Not happy with how this visit turned out. Being that the car was in their hands while working on engine components inches from starter BMW should be responsible.

The work done on my car was completed faster than expected, and the whole process was effortless. I will continue to bring my car to Wide World.

Steve was great. Offered advice and answered every question I had. Service was quick too. I couldn’t have asked for more.

They came through. Excellent communication. The car was as advertised. They respected my time and keep everything on point.I thrust them.

Thanks Steven Karasek for the great service! My car was thoroughly checked and all maintenance was done.

Great experience. You don’t feel like you are getting robbed which is the best compliment you can give to a car dealership. Christian Cosme is a rockstar client advisor. Definitely ask for him when you visit as he will get you the best bang for your buck.

Matt was great to work with but after the deal has been done its been a nightmare. They low balled me on my trade and then are selling the car 12k over what they gave me even after I tried to negotiate. They still have not given me my registration and its been two weeks going on three so I cant drive the car because it will get impounded. I had them replace factory parts prior to pick up and they did not include them in the car nor have they sent them to me as I requested. Im a 100% disabled vet so now I am making payments on a car I cant drive and they just keep giving me excuses with no help. They also lied to me when they sold me the wheel warrant saying it would cover my aftermarket wheels and they would just replace them. After I bought it the information didnt seem right so I called the company and they said themselves I was lied to on the deal. So now I have a $65,000 paper weight sitting in my driveway.

They can be as nice as possible but id triple check your deal before signing anything or think you have yourself in a new bmw. Wasted an entire Saturday, a credit pull and my patience because the salesman misrepresented the deal greatly. My fault though for going with the new and young guy in the dealership. Sale manager tried to save the deal but the deal went so south because of the misrepresentation of the salesman that nothing could be salvaged or recovered.

Awesome experience buying my new BMW from Chris and the rest of the team at Wide World of Cars BMW. Chris was friendly, knowledgeable and a great partner in negotiations! Once purchase was agreed, he was very efficient and flexible arranging all the paperwork, car pickup and future service dates. The service and prices were so worth the trip from Manhattan. Highly recommended!

Ive been a loyal customer at wide world of cars for years. This will be my 4th leased 330i. I have no complaints. The customer service and support is an important part of the promise of the brand that makes to its customers. Wide world provides that unequivocally.

BMW certified technicians. Lol. Well these clowns couldn’t even put the oil cap on correctly, my car was dripping oil into my driveway until I took it to my local guy who did the job correctly. If they can’t do this right - I wouldn’t trust them to do anything. Take advantage of the 4 year / 50,000 but after that go elsewhere.

Really nice cars here unfortunately we were not able to close a deal

A-class service from start to finish. Strongly recommend asking for Barbara and Keith. Even the manager was great, no pressure at any time. They accommodated my entire family and combined efforts to make sure we found the perfect car. We even drove home with our new car the same day.

I am very please with my recent visit to Wide World of Cars . They were responsive to my inquiries and got back to me with the information promptly. When I picked up my car after it was serviced and cleaned it looked fantastic! Very happy!

They have great customer service!I didnt feel like they were forcing me to buy. And they have great car selections to choose from.

The used car inventory is top notch. Everyone is very professional. I’ve had bad experiences with car buying in the past and Ed Sullivan made this process smooth. He is by far the best salesman I’ve done business with. Great work ethic and takes pride in his job. He keeps his WORD! He was transparent about everything from the beginning (fees, closing costs etc) That’s hard to come by these days. I will definitely be back for future business and referring to friends and family! Go see Ed, you won’t be disappointed. This guy hustles for you.They also have their own DMV so you get to leave with plates that day! No more days of driving with temp tags. Definitely a plus.

Great experience every time I’ve been here. Everyone here is very professional and they definitely go above and beyond. Especially with how efficient they are at time management. Very fast service. Thank you!

Great service, car runs like new. They are just a bit short on car loaners, so they had to give me a ride instead. Shone was very helpful!

Bought our very first BMW from Wide World BMW, Spring Valley, NY and now just bought our second one too!Great Sales and Service!Extremely professional and, they make everything as easy and comfortable as possible.

I found the service manager Jason Tuminaro and Christian Cosme to be excellent and very helpful.

Transparent and trustworthy, the purchase process was made so easy. Thank you Ben for always providing the highest level of service!

What an amazing experience it was to work with such a talented person as Keith !He was remarkable from the moment I walked in the dealership to inquire about a vehicle to the moment I left the lot with my X6!He was attentive, knowledgeable, and was nothing but honest with me !I have walked into many dealerships and left because of the atmosphere ... this was far from the case here !!He made myself and my husband feel welcomed and was willing to answer any questions.From his text and calls to keep me to up to date with the process to his follow up after I left the lot with my vehicle . He was professional yet personable!I am particular about where I spend my money so This speaks volumes to his charisma and work ethics !What an amazing salesperson !I’m truly appreciative of this experience with him.See you in a few years Keith when it’s time for an upgrade !

Terrible. Made a service appointment for an issue that is fairly easy to at least diagnose with the correct computer/ista program. I had an appointment for 8:15 am, so you’d think they would be ready to service a car if they made an appointment, right? Nope- car sat two days without even getting into the shop so decided to pick it up and take it elsewhere. Good job wide world bmw! Don’t make appointments if you are not going to be ready to even look at the car for another full day or more.

My husband and I had a great experience at Wide World BMW. Super friendly and Courteous sales professional. Karl Rodriguez was our salesman and he made our first time shopping for a luxury car very easy and he was informative. Thank you Karl!

Some staff at the service center are unfriendly and overloaded. They have little time to discuss why they are recommending services. Moved on to another dealer who is interested in paying attention to its customers. That is the benefit of having more dealers around.

Ben Bautista always comes thru!!! Highly recommend him and his team. Great job! Mike M.

Found a beautiful X3 with the help of Keith. He was knowledgeable, professional, and very helpful. He responded quickly to any questions I had. I highly recommend asking for him.

Best Dealership Experience I’ve ever had. I had found a used Audi online and called the dealer. Spoke with my sales rep Keith Jones and set up an appointment. Keith reviewed the vehicle with me on the phone and even sent me a video clip of the car so I could get a better look at it. When I met him at the dealer he was very professional and courteous. Made me feel right at home. No badgering, no dealership tricks or hidden fees. When I picked up the car I was treated great and everything was as promised all the way through the delivery and finance process. I highly recommend World Wide BMW and a would encourage you to ask for Keith! Thanks for all of your help. Love my new car!

Excellent service! Beautiful car. We were very pleased with the experience all around. Seamless and hassle free when purchasing.

I had the pleasure of doing business with Wide World BMW. I met with Alan Himmelfarb, Client Advisor at WIDE WORLD BMW and immediately made a connection. He was courteous, professional and made me feel like I was part of the family.I also had the pleasure of working with Apolinar Estrella, Finance and Insurance Manager. He fought for me to get the right financial deal for not only me but for my family.Everyone I met a World Wide BMW was great but Alan and Apolinar are Super Stars! Thank you for the great experience, the perfect financing and my beautiful BMW 535i x-drive!

Always awesome as usual! Steve and the rest of the team at Wide World are always helpful!

Amazing car buying experience. Barbara took care of me, easiest experience to lease a car I have ever had.

I drive all the way from Brooklyn to Spring Valley to get my car serviced. Everyone there is so nice, from the service rep to the loaner car agent and cashier. The service team is dependable and when they find additional things that need attention you never feel pressure to take care of everything at one time. They prioritize what is necessary. All and all I cant say enough great things about the service department.

As usual the service at wide world BMW was all that one would expect from a well run service department

This is my third BMW from Spring Valley and there is a reason for that. I was just in for a normal service, oil change, inspection, recall and some other stuff. I was treated like Gold and the work was Excellent. I recently changed service locales as I am working from home now ( covid) but have always leased from here My Advisor Allison couldNot do enough for me . What a well managed and staffed dealership. !!!

I highly recommend this place to all my friends. I highly recommend this place to all my friends. Each time I bring my vehicle here for service they do a good job and even give my car for a wash each time after.

Great experience at World Wide. Friendly and professional service writer. Will bring my vehicle to them going forward.

I think your service is Great; but to send ma a Bill for $ 1.90, after I,ve been leasing cars from you for more than 30 years; didnt make me feel good. Its not the 1.90; its the principle!

Manny and JR were fantastic. Helpful, knowledgeable and patient. We’re really glad we got our car there.

I just bought my first BMW from Wide World and I had a phenomenal experience. My salesperson Jerry was able to provide me with the exact car that I wanted and took the time to go over what all those fancy features are about. The finance manager Ricky is the best as he had everything done ahead of time and the process was quick and efficient and not rushed. The whole process was quick and my car was looking all pretty and waiting for me in the delivery bay when I got there. I went over everything with Jerry, signed all the papers with Ricky, and they all waved goodbye to send me off in my new truck! Everyone was personable, the dealership service was impeccable, and that’s why I gave it 5 stars. Way to go Wide World, great job!

Very frustrating and annoying experience and I recommend avoid this dealership at all cost.They stopped caring about you once you sign the contract. After that, my sales rep Edward Sullivan stopped being responsive.Today Im still waiting for my license plate and my temporary license has expired for more than a month. I totally understand delays are common these days due to dmv, covid, etc. But Ed has been so difficult to reach in the past few weeks when I ask for updates on the license plate, by phone or email. It always takes at least three calls to actually reach him and usually he would tell me: yeah I will ask for some update. And then no response or followups. Then I need to call him again for two or three times to get an actual response. I have been patient but it has been really annoying and I have a job too, I cannot spend my day making five or six phone calls.

We had been loyal customers at another BMW dealership for 12 years and decided to come to Wide World because of some unethical behavior during our last lease agreement. I’m very happy to say that Chris and everyone we came into contact with at Wide World were completely professional and made the whole process of returning our lease and helping us find a new car quite easy. I would absolutely recommend this dealership and especially Chris to anyone looking to purchase a car.

Great customer service.They go out of their way to satisfy the customer.Thank you Drew and crew!

I had a loaner, drove it about 20 miles and was charged just under $3. Very surprising and very very petty !!!!

I had some tricky problems with my classic E36 Sedan, and they were able to troubleshoot the problem carefully in an order other shops had failed!Even coming in under the quote!Thanks guys!

ALL OF OUR ISSUES WERE RESOLVED -THE SERVICE PEOPLE ARE GREAT TO DEAL WITH VERY FRIENDLY. WILL CONTINUE TO DO BUSINESS WITH THEM.

Drew in Service was very Helpful and kept me up to date as to the progress of my repair.Provided a loner car which was helpful.Friendly Reliable Service.Highly recommend. Great Job Drew. A+ service.

We had an amazing Experience with your dealership. We are very Thankful and happy with our new X3. We will send our friends and family to your dealership for any BMW future purchases. Continue to do the amazing job you do. We are your customers for life now. A special thanks to Justin Schwartz very knowledgeable and amazing customer services the experience he provide while purchasing our new X3 has been like no other. SUPERB!!! THANK YOU!

Thank You Karl Rodriguez. It was a great experience and very fast service. Everything you that would be done by the time of pick up, was done. I also want to thank you for taking the time to go over all the details of my new BMW with me.

We didn’t get it right the first time around. A new battery install caused my alarm system to be deactivated, and some features to be turned off. Things like the “key left in ignition” warning after the vehicle is parked, interior dome lights on upon opening the doors, soft close automatic door - all stopped functioning correctly after a new battery was installed in a 2012 X6 50i. But after returning the vehicle, my SA Matt Tenk ensured that all the problems were rectified. So I am very happy about that. Thank you very much for taking care of these issues.

Had a great time purchasing with Chris at Wide World. Living 5 hours away with train, they offered to pick me up at the station in NY to their store.

My experience with this car dealership was great. My salesman was Keith Jones. He was very knowledgeable and made sure everything went smoothly. He even told me about good local restaurants around the dealership to eat while I wait. Really great guy I highly recommend him. Overall the dealership as a whole was great.

My client advisor, Hassan Pires, was patient and thorough in helping to familiarize me with the car that I purchased; I had very limited experience with the technology that exists in newer cars. He was able to anticipate some of the concerns I had about being a driver again and arranged to have the car delivered to my home. The purchasing process as a whole was seamless and brought to completion by manager, Apolinares Estrella, who explained very carefully the extended warranties they offer at their dealership. My friend who accompanied me to the test drive appointment was so impressed by their customer service that she is thinking very seriously about returning to this dealership to purchase a car. All in all, my experience at Wide World BMW was excellent. Hassan Pires and Apolinares Estrella are lovely people. I can’t thank them enough.

My service advisor Drew was very helpful, him and the service manager handled my situation like true professionals. I look forward to servicing my vehicle at this dealership in the near future!

As usual, my service experience with BMW Wide World, was very positive and the service advisor, Steve Karesk was totally professional and knowledgeable explaining the service and maintenance issues. I have been a customer, both a new car purchases and service, of Wide World for over twenty years.

Best experience I have ever had with a dealership. Manny is the man to see. He is genuine and patient. 5 stars All DAY!!

BMW has best team members, they are very kind and patient, especially Sales person Lamar, his manager Jerry and SCI of company named Ben. It was pleasure to talk to them.