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Walgreens
208 E W Rte 59, Spring Valley, NY 10977, United States
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Walgreens
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Ed
Review №1

Walgreens is a decent pharmacy but they could use some help in their customer relations on the floor management. When we needed to find an item, there was literally no one working at the store who could help us which was frustrating. They do have a good selection however.

Lo
Review №2

So I just called Walgreens so that I can ask about a product and I was prompt to an automated voice asking me what is my reason for calling (very annoying) Prior to that it told me about job opportunities that’s fine but I called at 9:30 Pm they don’t close until 12 AM and all three times I called I was hung up I had to listen to that whole automated record just to be hung up on three times this is not the only place that has adopted the automated system my school had too but I thought that was very rude and after my father gets whatever he needs from Walgreens they can say goodbye to my business

El
Review №3

Their customer service is really bad, it takes forever to pay the register was talking to the other employees while taking customers, and they are rood to you when you ask them something, most of them dont even know what you are talking about, they definitely could use some better training, at their drive thru you Wait for ever, and the worst is that they stopped taking Fidelis insurance.

Vi
Review №4

Pretty much the worst pharmacy I have ever gone to. Prescriptions are always wrong - in terms of mg/strength, names etc. I need to always check what they are giving me.Even when I call ahead to order the prescription, it’s never ready when I arrive.Really, really awful. I am going to change ASAP. Had it with them.

St
Review №5

Truthfully this store has changed a lot. Granted the lines are long but we have to be very thankful for them to be open cause a lot of other places are still close or limited on allowing people in their stores. The big African American manager is very nice and very knowledgeable on a lot. I tend to see him doing a lot of the work in the store during the evening. On like most places I have been to he shows a lot love and passion to his job. Hopefully he gets the respect he deserves cause he does it all. If it wasn’t for him a lot of my issues I’m currently go through wouldn’t be resolved. My wife need female pads and he knew where it was. My kids need stuff for school he knew where exactly it was. I needed help with whether it was Western Union or Pictures he knew the answer. He always has a smile on his face but due to the Covid he is force to cover his warm and welcoming smile. He should be recognized as Employee of the Year if such thing happens. He is able help everyone. I believe his name is Clark or Carl or something like that but I simply want to say thank you and my entire family is thankful that you are doing a great job. My family and I wish we could give you something to show our appreciation but hopefully your boss sees this and sees what you are worth to this company.

Ch
Review №6

Manager is never available. I waited over half hour for him, and I am still waitingThats in addition to lines tha are long and slow

Jo
Review №7

It has some workers, who are bad people, they are two young people apparently from Ecuador, but they do not help because I needed some photos and they did not want to help me, bad

sl
Review №8

This is the worse pharmacy staff ever. Very rude and unprofessional. Pharmacy closes for an hour everyday. I scheduled my Covid-19 test for 1:30 however the pharmacy closes at 1:30 pm. Please explain.

A
Review №9

What is with the employees at this location? Bad Attitude, no service, no registers open, always lines, I guess one of the employees that gives no service is the manager of the store?! I got a yelling at the register last week for picking up my online order.. yup a yelling .. was yelling at me something about how dare you pick up an order with out calling us before... just don’t go to Walgreens, there are so many more pharmacies in the area..

ra
Review №10

Very nice staff.

Hi
Review №11

Slow vaccination process.5/6/2021

jo
Review №12

This place is the most disgusting place I ever been in my 40 year life. There is really no one to ask a question and when you finally see a worker they give an answer just to get rid of you. Im checking out a pack of womans pads that woman use they wouldnt even bother to offer me a bag. Its a disgrace

jo
Review №13

Tried to Charge me for a bag to carry my stuff out during the pandemic covid19 when everywhere else is not charging for bags.Manager wasnt thoughtful at all and didnt care. (Big guy). They also allow people to panhandle in front of the store which is not cool at all. Never going back been to better ran Walgreens.

H
Review №14

Great experience, would love faster checkout.

ya
Review №15

Waited for over an hour to pick up a prescription without anyone ahead of me, they just kept on saying soon, soon

Ma
Review №16

If I could give this place a zero I would horrible customer service and the people there are crazy today I was suppose to get my medicine mind you it took me 2hr 30 to get my mother and grandmother theres but for mine they said they couldn’t but had sent me a text saying it was ready for pick. It’s crazy I have bad asthma. And had to call my Doctor explain how walgreens did not want to give my medicine and gave me 100 excuses. So they had to track down another pharmacy before it closed so I can get my prescriptions.

El
Review №17

I got photos from someone else. Who knows what kind of (creepy) person got my photos. And this was after waiting a very long time in line and waiting until they got my order (which totally wasnt mine.) It had y name on the outside but when I arrived home I saw wrong Photos. When I went back to store they told me they cant help me and need to contact walgreens manager by phone. I keep on trying to call but there is no one to talk to. Very bad service.

Ze
Review №18

Went to get something was online for over 15 minutes was only 1 cashier

St
Review №19

Terrible place. Dirty floors, apathetic staff. 20 people on line and 2 registers open. I am here to pick up prints and i have to wait like i didnt do everything online already. I forgot why i never come here and i got a reminder today. Never again.

So
Review №20

Kenisha was very nice and helpful during my visit ! 11/15/19

Jo
Review №21

Rude Stuff and disgusting people working there. Hope they hire new workers.

Fe
Review №22

The guy in charge of photo didnt want to help me, till I go to the end of the LONG line, even though no one in the line waited for photo...After waiting to get to the front of the line, he finally found my photo, and sent me again to the back, to check it out,A online prepaid order...

Ga
Review №23

I went for my flu shot yesterday, I asked one of the pharmacy ladies if my insurance would cover it, she looked on her screen and said no. But the other lady, she goes by the name Z, asked her Did you look on the chart? the other said the chart? Z said yes look on the chart maybe its covered. After the first lady looked around she told me to step to Zs side of the counter that she would help me, I did and Z quickly found I am covered by my insurance.I received my flu shot for the season without paying a dime.

An
Review №24

The employees (Erick and Natasha)are so nice, kind, and funny!But low in staff

Pi
Review №25

Most of the staff are a bunch of incompetent fools, once in a while you get a semi normal person.

El
Review №26

Horrible service. Incredibly slow workers and the picture lady ignored me while I was in a huge rush! Do not go here

Ch
Review №27

The girl by the pharmacy pick up desk was really not helpful..... i was on my way home from the doctor with two of my children and my wife with me. my son had a strept throat needed zytromax. i asked them to fill my prescription while waiting. they would not do it even though nobody else was there waiting to pick up. i live 20 min away and to go home and come back would take me 45 min....they told i have to wait 30 min they should use there common sense.......

Vi
Review №28

Bad bad bad. I came in to buy a body lotion. I asked one of the workers in store for help to find it. They guy was extra nice but clueless. He took me to the complete different product. Thank god I found it myself. I then asked him to for a different cream, I explained him that my daughter has a cold and her nose is very itchy from so much wiping. He tells me to come with him to the pharmacies. The guy at pharmacies, a young guy, he explains to the pharmacists in Spanish what I want, the guy says one second and he goes in the back and comes back and repeats some kind of a name of a product that he or me dont know what it is. So I tell him that all I need is a simple cream, so he tells me that i should take Benadryl! Of course I know whats benadryl and I have It home. Than I ask him about a special shampoo, he has no clue what Im saying. I ask my wife to text me a picture of the shampoo, I show it to him and he tells me that it should be here by the aisle of the shampoos, he cant find it. I ask him do u have something like this? He says maybe but doesnt know. I turn around and I see a different worker a girl. I show her the picture, she also takes me to the same aisle. She cant find. I also ask her do u have something like this? She tells me that this is the only one... Then she tells me that she doesnt work at this aisle. Of course I walked out with NOTHING besides the item I fond myself. Bottom line. I spoke to to 3 different workers. All of them really really nice and all of them have zip clue what a pharmacy is. Its so sad that this is how things are today. Between me and you and 4 walls, they are there because the get pay pennies and thats the end of it. The store things they save themselves money by hiring these young kids that are clueless, and then they dont know why they have to close the store after a while. Its the exact same of whats going on in politics. So out of touch with reality! So out of touch with real people!

Ka
Review №29

Do not come here to get your pictures printed. The staff will let you sit at a kiosk for 45 minutes knowing perfectly well it doesn’t work and you cannot get prints.

N.
Review №30

An embarrassment to the Walgreens name. The lines are always long. Staff are rude and not knowledgeable. Not sure how they stay open

S
Review №31

Consistent with most Walgreens this is a great pharmacy for all your pharmacy needs!

mo
Review №32

They have a whole aisle thats in appropriate and says on it extremely not nice words!

Je
Review №33

Convenient pharmacy and some food item frozen food section

Z
Review №34

I count 14 people on line to pay, but only one register open. Seriously? I have to wait in line 15 minutes to buy some halls candy? Don’t know why but this branch always got one register open no matter how many people are in line.

Ka
Review №35

The photo center is a joke, does not work. Terrible service as well.

Ab
Review №36

Nice service and great prices. I like the fact that they are open late at night

St
Review №37

Clean and also very helpful and great service thanks

Ab
Review №38

I arrived to this pharmacy at 11:47pm, (they are officially open till 12am) the gentlemen closed the door right in front of me saying that we are closed, I said it says that you are open till 12am, he said thats correct but its 1150 and i am closing the door, I said please let me in i need to buy Tylenol my baby at home has high fever its just one simple thing i will make it quick, but he slammed the door at me and walked away

Ca
Review №39

Horrible service, not all the staff, the person on the phone, I don’t know why She’s working there........... and after that she said .... you need wait for 20 minutes “ What’s “

Ja
Review №40

Long lines!Only one register open!

Je
Review №41

The service at the pharmacy sucks you always have to wait 2 hours or more for your prescription

Is
Review №42

Terrible service!They work extremely slowly!

Da
Review №43

Slow check out. Hate it

Nu
Review №44

Worst customer service everCame to pick up photos that I printed online they didnt even want to take my order number to check for my order if it is ready.

Ab
Review №45

Worse customer service, every time I walk in they have a line from one end to the other, you cannot get help from anyone.Wish CVS opens across the street.

Is
Review №46

Staff are very rude to customers, including the managers and Sam the shift leader, it comes from the management

Ka
Review №47

Worst customer service!

Ri
Review №48

Courtious and helpful staff

Tr
Review №49

Horrible customer service

Jo
Review №50

Real ghetto service... poor management... understaffed!!!

As
Review №51

Awesome service.

Me
Review №52

Terrible, it took an hour till they had the prescription after telling me it would be 15 min

Pa
Review №53

The store & staff are great!!!!!

El
Review №54

Very helpful

mr
Review №55

Very expensive place

Jo
Review №56

They lack a little kindness

Gi
Review №57

Nice store

Mo
Review №58

Friendly staff

Ab
Review №59

Friendly staff

Er
Review №60

I like it because they give good discounts when you have the card what is the storeBut what is too much sultan pharmacy and the occasional staff does not always have enough patience to attend

Wo
Review №61

Loll

Information
17 Photos
61 Comments
2.7 Rating
  • Address:208 E W Rte 59, Spring Valley, NY 10977, United States
  • Site:https://walgreens.com/locator/walgreens-208+e+route+59-spring+valley-ny-10977/id=13726
  • Phone:+1 845-352-7865
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–12AM
  • Tuesday:8AM–12AM
  • Wednesday:8AM–12AM
  • Thursday:8AM–12AM
  • Friday:8AM–12AM
  • Saturday:8AM–12AM
  • Sunday:8AM–12AM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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