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T-Mobile
513 Sweetwater Rd, Spring Valley, CA 91977, United States
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T-Mobile

Comments
Br
Review №1

Omar is a very helpful person and professional all the way when it comes to your Smartphone needs! Very knowledgeable about the latest gadgets and knows how to get you upgraded to the next cellular level! I highly recommend this T-Mobile as there is no to little wait time!

Hi
Review №2

Thalia and Omar were extremely helpful and friendly. I highly recommend this location for your next phone service. There answered all my questions and made the process quick and easy.

Be
Review №3

Super helpful workers here, made everything very easy, understandable, and a smooth transition from previous providers. Lady at the front with red hair (forget her name, oops) was very nice and friendly. Omar was very knowledgeable and fast.

Ha
Review №4

The guys are really nice.

Ax
Review №5

The guy that help me out was really helpful

Mi
Review №6

Not the worst experience ever but a few of the staff members here are beyond incompetent. If you want to get into an argument, and pay money for the worlds worst phone service, then this is the store for you. If you are on your lunch break dont bother coming here because they have to call in back up for help with the simplest of tasks. Dealing with Smart talk customer service was better than this

Ri
Review №7

Took too long to just get an Apple Watch, left home with it to realize they didn’t even do their job properly. They added my Apple Watch as a new line instead of connecting it to my phone line. I even asked him many times if it’s going to add another line to the plan and he repeatedly lie and said no. I had to spend more time getting it fixed with customer service over the phone. I understand if you’re new and not properly trained yet, but at least have good customer service. Day wasted, incompetent and made a lot of unnecessary rude comments. No good customer service at all. Manager was nice though. I would say to take your business elsewhere (the one in fashion valley mall is way better)

Ge
Review №8

Great service

Ga
Review №9

Really bad and slow customer service

Ma
Review №10

No help whatsoever!

Gh
Review №11

Customer service is too weak!!!

Am
Review №12

These people manipulated me into buying two devices when I was just asking about Sprint. I already had a phone. They didn’t even tell me I was buying something, then bam. $200 out of my bank. They gave the account the same details as my old sprint account from a long time ago without telling me what they were so I can’t even log in. Can’t you just ask about Sprint without buying something?

Vi
Review №13

Very helpful!

Mi
Review №14

Super helpful yay! O got a note 9 in my favorite color

Re
Review №15

For the most part friendly service but I do get tired of the employees trying to sell me products when Im only there to pay a bill.

Bi
Review №16

The manager makes promises he cannot keep. They are super unprofessional here and their service is absolutely horrible. I suggest paying a little more for AT&T or Verizon.

Ja
Review №17

Dont go there or switch to them they lie about everything

J
Review №18

Place is cool, customer service was great.

An
Review №19

I loved the service and the people

ph
Review №20

They should spend money on training their employees. New workers often with no customer skills.

Ca
Review №21

The customer service is horrible here even with it being a brand new establishment...

CW
Review №22

Great store.

Me
Review №23

If I could give them zero I would...they are real cheaters...they sell you the phones and lines for 1 price and the bill that you receive its going to be 1 and half times more than what they told you..dont ever never go there..

ya
Review №24

Worst customer service!!!

Information
13 Photos
24 Comments
3.2 Rating
  • Address:513 Sweetwater Rd, Spring Valley, CA 91977, United States
  • Site:https://t-mobile.com/store-locator/ca/spring-valley/sweetwater-rd-broadview-st?y_source=1_MTcwMTQ3NDItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 619-609-0665
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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