They rates just keep getting higher and lower prices are offered to new clients which means loyal customers are the ones paying the highest prices. But, I can say they dont seem to sell off your stuff the minute you are late in paying

If there were more stars to give, I would definitely give them to this wonderful business. They know how to handle their customers in the most professional, yet personal kind of way that makes you feel you can trust them completely. I had the great pleasure of doing business with them the other day. Donna, who was one of their excellent managers, served me with such professionalism that she took all my worries and concerns away. Being very new at this, she was exactly the person I needed to help me through the process. Being over 70 and not quite as alert as I use to be, Donna gently guided me on how to fill out the application on-line from beginning to end. By the time the business transaction was completed, I felt like I had made a new friend. Thank you Donna, thank you Storage King USA on Elevator Rd., in Spring Valley, CA., for making your business such a pleasant experience for me. My family and friends are definitely going to hear about you.Grateful, Rachel V Webb

Good prices and decent sized storage units. Nice and clean too.

The staff was very welcoming and considerate they made me feel like part of the team I was remembered after being there once they have convenient hours and extra accommodations to fit your needs the staff rescued and made me feel safe out of the kindness of there hearts without even knowing they did or me saying a thingThey are truly a blessing at storage kingGod Bless you all!

The move in process went smooth and quick, a big shout out to Z. I’ve stored at other facilities and CubeSmart has been my favorite so far. Z went above and beyond to make sure I left a happy customer. Definitely will recommend to friends and family. Awesome customer service Z!

Poor, unethical business practice. Storage King USA bought this complex from CubeSmart. I have a unit here on auto pay - the whole point of auto pay is so the bill gets paid without someone like me having to worry about it or think about it. So I get a text message from Storage King USA saying my payment is past due and they charged me a late fee. Very poor business practice to cancel the auto payments of people who had it on auto pay and then charge them a late fee. Would have been nice to have been made aware that auto pay would be cancelled and I had to set it up all over again with the new ownership. But nope, was not made aware at all that my auto pay would be cancelled. Must be a pretty slimy company if they are willing to mislead/scam people like this for the $12 late fee. I guess $12 is a lot to this company to where the $12 is worth risking your brand image.

I love my storage, and the new manager :)Eddie 🌸 happily and fast fixed my issues in my unit ! Thank you ....STORAGE KING USA

There was quite a bit of adjustments when they switched over their names CubeSmart I was not on board but over time even with their limitations and restrictions and how payments are taken the staff has always been helpful kind professional and even above and beyond. You should be able to take a payment over the phone for free without fee and I should be able to make a payment online which doesnt cost any labor overhead for free even over the phone so no matter how you pay unless you walk it in you owe more money than the rent itself that part is a continued disappointment. The kindness and genuine parts of the staff on those grounds make you forget sometimes about that

Staff Is great very professional. Always going the extra mile to facilitate every need. The manager Z is super sweet and always knows me by name . She really cares about customers and is very patient and kind.

I gave a 5 star rating last year when cube smart owned it because of the management. The few concerns I had were promptly addressed with kindness and genuine caring.Above all Id like to say that people can be trained to do a multitude of tasks but you cannot train them to care. I will be relocating.

Z is super friendly and awesome. She’s always smiling my husband and I have been storing for over a year highly recommend. Z is truly amazing!

The staff was very helpful and exceeded his job. He did a fantastic job in showing where the unit was and even tried getting a unit that would have been easily accessible. I loved his enthusiasm and appreciated his knowledge. I ended up saving more after he asked if I was military. Thank you so much for all your help

Great storage facility! Awesome management!

Worked with me when I had to transfer, I was constantly in and out of the area and when it came time for me permantly move out of the state they made everything easy for me and went out of their way to help me

Awesome storage facility. It is easily accessible, has long gate hours and fair prices. The office staff is very nice. Zoraida and Regina were both very helpful with my move in. I have rented from other facilities and never have had such great and helpful customer service. Thank you ladies!

This is the best storage facility in San Diego! I have been renting storage units for years. This place is the best by far and public storage is the worst Ive been too. At cube smart the staff is amazing!They are so helpful and cool. Ive lost my keys a few times and they have no issues on helping me get into my storage. They keep the place clean and are always there to help. I will continue to stay with this company because of the fair prices and great staff. Thank you Zoraida and Regina you ladies make my stay here very easy!

I love CubeSmart Ive been here for over four years the manager here is great her name is Z she is super helpful & super friendly .. sometimes when Im having a bad day her smile lifts me up Thank you Z I love it when theres a manager that is always willing to help you and go Beyond!.. I recommend CubeSmart! Thank you! Angel G.

I was referred to this Spring Valley Storage by a friend of mine that has said nothing but great things and is their long time customer. I got a storage unit that was the best pricing around, I called around to several places beforehand. This outdoor secured storage center is SUPER clean and easy access. I would not question referring anyone I know in need of a top quality storage center, I would highly recommend Spring Valley storage center to anyone. The best part about this place is how AWESOME the customer service has been!!! Carlos, the manager is so kind and professional....just a genuine person that wants to see his customers happy, he truly makes a positive impact. Thank you Carlos for always providing the best customer service experience we could ask for!! You exceeded our expectations.

Spring Valley Storage Center is a very clean and secured facility. It is a great place for us to store family keepsakes. Carlos has been very pleasant with every encounter we have had with him. I feel my items are very safe at Spring Valley Storage Center.Thanks Carlos for your kindness.

Again another new storage facility. Now this new one has you buying unit insurance from them and the only thing their insurance will cover is if your property in damaged from a self propelled missel, like thats really gonna happen. They are now able to take more of your money for insurance that covers nothing that could actually happen to your property like: rat damage, thrift, earthquake, water damage etc nothing is covered by anything that could actually happen. And read the part about what your allowed to keep in your unit. And Im not talking about any hasardous things, thats a given, Im talking about personal property, paperwork, cherished items! Each company that buys out these storage units are just greedier than the last ones who had it. The only true owners who had this storage facility that were genuine were the people who first started it, a spare room was the family run name. Back then this place was the place to be. Ever since they had to sell out because of their owners health its just been a money makers dream come true. Prices go up just as soon as they are legally allowed to and late fees now are through the roof. Store here and you can very easily lose everything in your unit!

Awesome....nice and clean

I love Carlos. He has the best Customer Service. Ever! They are easy to work with and are very helpful with the process. I like that the facility has extended hours and the location is easy to access. If you are moving or just need to store your belongings do it here.

Regina was very helpful. She was so patient and kind while my mom is going through a difficult chapter in her life she was there to help make getting a storage simple and easy. She offered my daughter coloring pages and crayons to keep her ocupied while we were storing things, she even came down to check on is and make sure we were ok. I will never forget her warm smile and how much she made us feel welcome and respected. Thank you Regina, keep up the good work

I have been with Spring Valley Storage Center for many years & couldnt be happier! Great customer service, convenient hours & a awesome new look. Thank you all for making my first storage experience a good one. I will be a customer for many years to come!!!

Friendly and courteous staff. Gave me best price possible. Thanks again!!

Very friendly and helpful staff. No extra or hidden fees. Finally an honest, reasonable priced storage!

What a disappointment after reviewing 5-star reviews to end up with Unit C-49. Anyone that does not want to experience mice, ants and roaches should make sure not to rent a unit with a wood interior and termite damage on the outside. The steel units shown on the website do not include a block of units that are clearly inferior. Customer service regarding the vermin did not exist and I was forced to relocate to another center that was a 100% improvement. I am flabbergasted that Spring Valley Storage Center has a 5-star rating when a nearby competitor is superior in all respects.

It has been a lovely experience working with Carlos at Spring Valley Storage.. The containers are very clean and the whole place is tidy and great. Nothing but 5 stars for my whole experience of the place!

I am so satisfied with the staff & everyone that works at CubeSmart! I have recommended them to several friends & they to have rented units there & are happy with their decision as well!

I want to thank Cubesmart staff members Regina and Zoraida they have a great sense of humor. Special thanks for always being understanding and comprehensive, they have been attentive on each incident I have encountered. I’ve been a storage member for a long while now and I can’t find a problem that these 2 ladies haven’t found a solution to, the property is always clean they are constantly on top of the outer surroundings they remind us to be alert when the rattlesnakes are seen often.Great teamwork, great communication, great security system. Thank you Cubesmart for having these wonderful employees!!

This place is a bit remote, as it is not near residential and at the end of a road. Have a storage space for a year, and price had gone up once. No senior or veteran discounts here 😒.

This place was cool until the new people took over. Now the hours are longer yes but the service is poor. Every time I go to tje office nobody is there but my main complaint is that I left my Yeti cooler( my fault) outside my unit and it was stolen. I asked the office to review the survellence tapes and its been 4 days and going to be another 2 before someone is in the office. What kind of security is that? Poor! I hope I get my cooler back($200).

They did a very good job cleaning the place up and installing a gate w/activation code to keep it alot more secure. I would recommend this storage place for great customer service, a safe environment and cleanliness. (A27).

I just want to say the customer service was excellent both lady’s Z and Gina were vary helpful and polite. Definitely a great place to have a storage unit.

They have the best prices around! PAY THE FIRST MONTH AND GET THE SECOND FREE....! I am happy with the unit size and you cant beat these prices anywhere.

Great place

My Move to southern California has been a blessing from the u-haul to my storage facility. I just want to i give a special thanks to the staff at Cubesmart. I have encountered a few places that don’t cater to the Hispanic culture. The Female person in charge was an absolute rock star. She catered to my mother that doesn’t speak English and she went above and beyond the call of duty. She went as far looking for the best size for my furniture, and future property that will be coming in a few weeks. Thank you Very much Zoraida, I will be reaching out to the person in charge and let him or her know how clean- friendly you have your establishment. Have a bless day. #cubesmartteamrocks

Zoraida the manager was really nice and very helpful.

Just got done renting at this location for over a year and a half and have had nothing but wonderful service and zero problems renting with cube smart and later gate hours than most storage unit companies . The staff regina and z are extremely nice and extremely helpful . They are the reason i stayed at this location because of there good spirits and big smiles . Highly recommended to rent at this location if your looking for a stage unit at a great price .

Spring Valley Storage Center is a fine storage that I have & do highly recommend .They are clean,courteous & pro plus good hours & secureIve been here 2+1.2 yr.

I love this place its always clean and the staff is awesome!!!..i highly recommend this place please before check out spring valley storage center!..tellem Angel sent you!!..

There honest and helpfull. I recommend it... I put my name

They lack in proper security. I have had storage units at various storage facilities and this is the 1st time I have ever had a unit break in. The security cameras do not point to all units. So I say you pay to stay at a high risk.

Great people helped me right away no problems

This storage facility is reasonable priced with very helpful service staff and reliable secure storage units in various sizes according to your needs. I definitely recommend this storage facility for anybody looking for storage.

I have been at this facility for 23 years.I have changed a few units due to location or size, and each time I contract a new unit I get charged an administration fee even though my information has not changed.I think this is unfair and very unnecessary.

Seems well secured

They stay open till 10pm.

Been a customer for years, great establishment they work with you all the time. And if you go down ask for Carlos

GREAT PEOPLE TO WORK WITH. EXCELLENT MANAGEMENT. GREAT STORAGE FACILITY.

I got thrown out of that place

Great Place To Goto For Renting A Storage

This place is awesome and very professional and military friendly

Its well stored storage.

Best storage place in san diego

Awesome service

Best service every

Very cost effective

Very rude people

Great place

Friendly, clean, and professional!