I’m very pleased with how friendly the staff are here. I had Sara helping me choose the right size of storage I needed for my things. Very happy with the monthly payment. Very affordable. Over all great service.

Walked in the office today to make a payment for both my unit Sarah is always so greeting ! She has such a great memory. Always a pleasure returning to public storage. I recommend this location ! great staff and friendly very clean facilities

Has a wonderful experience and thus facility. Recieved the Best customer Service from Jenny. She was very knowledgeable and was quick with answering all my questions promptly. She also assisted me with the download to my phone. I work with disabled adults and they were very pleased with the service she provided

From the moment I walk in excellent customer service all the way, Audrey who is super professional help and assisted me from obtaining my storage unit, and because of her I walked out with relief that my search for a unit was finally over, thank you once again Audrey for being super awesome and professional! And helping me get my storage unit in order! We need more people like you out there! Keep up the hard work and never lose that game changing smile of yours!

Sarah was wonderful,my check came in late due to the recent holidays Sarah was very generous and was able to help me waive a late fee. I am very grateful! The staff is always so friendly!

Came in to buy one XL box and the ladies were so friendly and helpful, they even gave me some tape and scissors to help me seal it because I was going to the post office after. Thanks again, you guys were great and have gained a loyal customer!

Sarah was friendly & very helpful. She walked me Though every procedure so l got hands on training & Im confident I can repeat it. Thanks Sarah

The general manager Rob and a Chantel helped me out so much today I am so thankful and I appreciate their help so much they went well above and beyond to help me! They deserve a raise PRONTO! I have never been helped the way they have helped me seriously ! They don’t get paid enough for the work they did to help me with my storage unit! I love this location the best location ever!!!

We had just driving 24 hours straight from Nebraska here and didn’t realize the facility closed at 5. We weren’t done unloading to the unit and Sarah let us stay 30 minutes until we were done. We can’t express how grateful we are! Thank you, thank you! Also Great facility, clean and secure. Happy we selected this storage space!!

5 Star storage facility! I needed storage while in transition and the staff here provided me with all the help I needed. The building is very well maintained, clean, and SO secure! Desmon, Ashley, Audrey and Chantil are always ready to help with any questions I had and give me a laugh. They really take it to he next level! Dont bother with the competitors, there is no match.

This is a very clean facility, like the security very much as well. Was taken care of by a lovely young lady named Thalia, her customer service was excellent. Thank you very much for your help Thalia!

Sarah behind the counter was amazing! Such a great attitude. Made my wife and I feel like we really made the right choice coming here. Thank you Sarah, we will be recommending your location when possible.

Audrey was wonderful! Great customer service. All the reps were awesome including Ashley, Sarah!

Audrey was great! Great service. Quick also!

Public Storage has a wonderful crew. They helped me with so much over the last few months. Have had nothing but good service from Chantil, Ashley, Audrey, and Sarah. I would recommend this Public Storage to everyone. The customer service was excellent.

I came into Public Storage today with plenty of questions and Audrey was who I had the pleasure of assisting me. She was very polite and helpful throughout the whole process. Thank you very much Audrey continue the great customer service.

They were very friendly, helpful and was able to answer all my questions. Good prices.

Greatest customer service I have in a long time, bailey made everything with ease just like the breeze. Highly recommended

Great, quick, efficient!Staff are very sweet and refreshing!The storage units themselves are very clean, and the security is top tier! I would trust leaving a few of my expensive items in my storage knowing they’re safe!Great experience overall!Thank you!!!!

Wonderful customer service from Chantil and Sarah would recommend this facility to everyone

The storage area is very clean and the employees are really nice and friendly! I would recommend this place to friends and family!

Do not use these facilities. While the place is nice and new the staff is horrible! Treated me extremely unfair was disrespectful and just lack class. I have never i mean ever been treated as bad as i have at the place. The project manager looks like she’s on drugs. The other 2 people were just very unprofessional. I repeat do not use their service. You can only access until 6pm. Just go down the street and use cube smart which you can access until 9pm or so.

I have had a great experience using Public Storage. The place is clean and safe and the staff has been very accommodating whenever I needed anything. Desmond helped me out when we first got our unit and has been very professional and friendly every time I have seen him there. I would definitely recommend Public Storage.

Sarah is very professional ! She blew my mind. Beautiful facility very big. Sarah is fantastic

This Public Storage is by far the best in San Diego your cleanliness is a plus. Your employees have absolute great customer service. Highly recommended, thank you for your services.

Great place, good customer service

Great customer service.

Sara was very pleasant to work with an very helpful staff professional she helped get us started an the space was very nice an clean

The staff here has gone above and beyond for me multiple times. Super awesome staff at this location!!

Very pleasant staff, from manger on down, safe and secure, Although their cut your lock after 10 days of no payment is a little hard when you have to purchase another lock for $25,over-all experience I give a 5 Star1 year plus was my stay,Hope the stuff youre storing is worth it

This is a great facility. It is very well maintained, meet and clean. It is climate controlled so I do not have to worry about my things. All of the staff at this facility, are very knowledgeable, super helpful and well versed at what they do. Excellent customer service, by caring professional staff this made all the difference. I have had many storage facilities in the past and this has been by far my best experience ever. I would highly recommend this location because of its excellent facilities and fantastic staff. Definitely a 5 star rating!!

Melanie was super nice and helpful. Thank you again!

The staff is helpful and friendly, and the facility is clean and well lit.

Love the App and how easy it is to access my stored items.

Ashley and Audrey are very helpful and very nice most importantly very informative!

Audrey, awesome customer service and great personality.

A big shout out to Desmond, Audrey and chantil for the help of getting my storage units. I have multiple units here and every time I need another unit I get great help and hassle free renting the units I need . I work for an emergency pack out company and need storage units asap . When Im in the area I will always use public storage. This facility is well kept . They are sanitizing all the door handles and bathrooms as we were in packing our box truck.. this is a climate controlled storage facility so its great for storing important items that will not normally do well in a regular storage facility.. these guys are great and always on top of every little detail to helping there customers.. thanks for all the help..

Store number 27262 was amazing to me I had a problem doing it online to book my storage unit and I couldn’t get it I didn’t make it in time my storage unit was rented I called them up at that store I don’t remember the lady’s name but she helped me out so much that I just want to thank her and she did a good job she made my day I had a very stressful day and she made my day I got my storage unit and now I can start moving my stuff in and not worry about it I just want to thank her and thank you

Beautiful service by Victoria and Racheal

Came into this location to look into transferring spaces Sarah helped me loom for one also helped me download the new ps app I have been a tnt since 2017 love the employees and the facility!

I had a great experience with public storage the workers were very kind and helpful with my questions. I will always use public storage and recommend them to anyone.

Very easy access, available storages and friendly employees.

Great service and very clean. Ashley and Chantal great customer service.

I had a great experience with Chantil she helped me out a lot thank you I would recommend to anyone

Chantel was very helpful, Public storage is a good place to store.

I hate how they shortened the unit to prevent people from climbing into units. They should have made the walls higher

Victoria provided excellent customer service. Very helpful and didnt mind answering some questions.Would recommend

Audrey made my experience very pleasant. She provided me with positive service in an excellent, friendly, and professional manner. She took time out of her busy schedule to listen to my needs and concerns and showed me the unit that would best accommodate me. Thank you Audrey for making this experience stress free!!!!

Came to an appointment today for a reservation. Desmon was at the front desk, helped us with everything. Was very nice and informative. Would recommend to ask for him for your future reservations!

Cameron helped us out so much! Showed around! And got us a great deal!

Easy in and out. No problems here.

Sarah was great help

I had the best first time visit ever re: storage facility. Patricia and Ashley very welcoming, great personality, knowledgeable, very helpful. I definitely, absolutely recommend the Spring Valley location. I will spread the word to all my friends & relatives as my thanks & appreciation.

Sarah Excellent Service!! Took x Care of Me Thank You, !!! BELINDA

Awesome service!

Great service!

Very fast and friendly. My movers were running late (typical) and the manager (Chantil) was very helpful and understanding.Also, my movers underestimated the size of the storage we would need so I had to get another one last minute. Patricia was able to get me another unit in the same building and floor, around the corner from the first unit to make easier for the movers.Customer service was A+++

I have a great time with the representatives of the company they help me and aid me whenever I need help they are one of the best people I have encountered at any storage place and I would love to say that my favorite people at this location is Patricia, Carlos, and Amanda they are always so helpful and amazing recommend this place to all my friends and family

Excellent service!! Thank you Jenny

This my first month storing here and I can say customer service, the units was clean and bathrooms were clean and in working order, Im glad I chose this storage facilty

The team at the facility is second to none. They went above and beyond during my brief time of need. Procuring the rental space and moving in could have been more difficult, but they made it simple and removed some of the stress. They were accomodating and had great attitudes.In addition, the facility is well maintained and clean. Furthermore, every staff member I met was helpful and displayed excellent cutomer service.

Dope people and they work with you if you’re behind on storage payments. Cool district manager too.

Thank GOD they had 10x20 units available. They saved my bacon.

Sarah was wonderful!!

Audrey was excellent!

Great place!! And girls so nice and very good customer service!! They give me all information and have a great attitude!!

Had the opportunity to work with Ashley, Chantil and Desmon. They were all a pleasure to work with. They handled our special situation delicately and professionally. Highly recommend.

Glen was very helpful and courteous and an overall delight.Made me feel very comfortable and safe storing my items.As you probably know, he is a great asset.Everyone in the office was very nice and helpful as well.Julie Bray

Clean facility and amazing workers!

Sara is the greatest

I wanted to especially thank sheila at public storage pacific coast hiway store she was always so patient with me and always was nice when i used the restroom thank ypu sheila

They have great customer service and dont make you feel bad because you walk in to pay your bill or ask questions. Patricia is the best. I love her, shes ALWAYS smiling and is super friendly with a great attitude and is ALWAYS willing to help. ❤️

Chantil is the business first off. She took care of me with the upmost professionalism.... Extremely nice extremely helpful.... All I could say is I wish everyone that works at storage units treated me the same. Soooo helpful. Thank you chantil!!!! U deserve a raise... 6stars

Audrey was awesome and knew how to help me with my storage needs. Audrey acknowledged me and MY 9 year old as soon as we walked in. She greeted us with a beautiful smile. She is amazing!!!! Thank you

Really good service, all people who works inside the storage its very nice and profesional.

I happened to walk by Public Storage & this is what I get for walking. I have no idea about this place

The best service nice people end help the customers all time i am happy happy wiht everyone thanks 😊 😀 😘 😄 ☺ 🙂

Very helpful and friendly staff who showed us the storage room and got us signed up right away. Quick, easy and affordable! Chantil was very excited to show us around and helped us get all set up. Thank you for the help!

Had my items stored here for almost two years. Very clean facility, easy access, and great customer service. Definitely recommend!

My first time to secure a storage space and totally impressed with the way Audrey helped me understand how the whole thing works and provide clear and honest response to my questions. I felt special for the staff treatment. Good and pretty nice people in your office.

Top Notch Public Storage. Super clean, super friendly staff and plenty of room to move your things in.

I was looking for a better place too store my stuff, was in a older storage place where I believed I was getting a better deal. Which wasn’t the case?. So I found P.S. in Spring Valley close friendly. Immediately once I got there they made me feel at home Ashley was very helpful and friendly . She help me pick out the best unit in my price range which was a heck of a lot cheaper then the competition and way more cleaner and up-to-date. Would refer all my family and friends to public storage in Spring Valley Thank you.

Good clean storage place, friendly staff, and very helpful. Audrey was very knowledgeable with the rules and regulations as she showed me around the premises. I decided on the spot not to tour any other facilities.

I started renting 2 months ago and I love the customer service here. They took their time in explaining any questions I had and were very helpful to best suit my needs and were very honest. I appreciate everything they did.

They were great and super helpful, Chantil help me choose the right storage size for me.

Service: ExcellentFacility: CleanAudrey: PerfectionDesmon: Flawless

Great facility, wonderful and friendly staff. I’ve only really interacted with Patricia and Desmon and have all helped me with my questions. It’s very convenient that they provide dollies to borrow while visiting - only short come would be the facility hours and usually have to wait for the weekend to visit but other than that. 👌🏼

The staff is friendly. There are dollys available. The unit is clean and temperature controlled. Fair pricing.The only reason I did not give 5 stars is because of the available hours. They have very limited open schedule to access your space.

Friendly service with a smile. Audrey was knowledgeable and extremely helpful. Eager to show me the unit, allowing me to move my personal belongings swiftly to my new storage unit. Again, Thank you!

Always clean and great staff. Ashley is always so friendly, cheerful and helpful.

Love them. Very honest and quick tell you details by details.

Had lost my living space and needed to store some things. And then I found Public storage in spring valley. The staff working were very nice and kind. Thanks I

This place is very clean and the employees here are the best. I’ve been in my unit many times after business hours and they let me finish doing what I needed to do. Every employee I’ve encountered has been very polite and professional especially Desmon and another employee but I can’t remember her name. Thank you public storage.

Is clean great customer service 👏 👌 👍

Victoria is a wonderfully cheerful, sweet, humorous, humble, knowledgeable and HELPFUL manager who helped me meet all my needs I had storing my belongings AND went above and beyond her required duties to explain in greater detail for me, MORE THAN ONCE, all I needed to know and do (because I was in a confused state due to how quickly I had to get out of my former home). I am extremely grateful to Victoria for everything she did for me and very happy with her service and her wonderful attitude. I will happily recommend her specifically to anyone needing Public Storages services.

Good customer service but they only let you get one cart which is a inconvenience when you have a lot of stuff to unload from your truck.

I found my new family in business here at Public Storage, only because i get the best customer service from Chantil, Audrey, Ashley and Desmon.... Blessings!

Great fast service! My representative was kind and informative. Ask for Patricia!

So with all that is going on people out of work still waiting to get checks from our government. So I called to ask if they were offering anything to help people out during this time and they quick to say “nope we are not “. Shame on I’m you Public storage as soon as we get over all this madness I will for sure be closing my account and taking my stuff elsewhere.

Carlo and Eddy helped me so well with tying rope on my van for furniture that I had bought from a veteran store. The veteran store sucked on making sure i made it back to Mexico with my furniture. So coming down the street to the Public Storage was a God sent. Thank you so much you guys for helping us tie down our furniture to make it home safe. Best guys of the business here. Helpful, good manners and all around good people. Thanks again!