Its my go to autoparts store. The staff here is great and they usually have what i need in stock for the small fleet of random vehicles i own/work on.
I went to get my battery checked because it’s been giving me issues and Nick helped me with everything I needed. He gave me suggestions about batteries I should get, and once I bought it, he installed it in less than a minute. Very efficient and extremely helpful. Would recommend to everyone!
I walked In the store was greeted very professionally. I was asked how can they help me. I explained had an issue with a plastic tube that was loose in front of the engine . The sales person Nic S. came out looked at the issue and knew what the problem was and, also found that my air-filter tube was not clapped on to the airfilter unit . He took care of both problems for me .. Nic S. was very professional, knowledgeable and very polite .. I highly recommend this store to anyone.
The People here are awesome I am doing a major tune up and they help me get all the right fluids and lubes and the right quantity for each, so helpful
I was in desperate need of a replacement fuse, and Seth opened the door early to help me get back on the road quick. I knew it was a long shot going there early, but was so thankful for the help when I needed it.
Great staff and great service, it is very satisfying coming in to this store to purchase everything you need for your vehicle.
Very good late-night service was very helpful came out to my car and see what was going on fixed it, then got me on my way.
Found the part that I needed and it wasnt overpriced
The Staff was Very Friendly, Helpful and Delightful to talk with!
The guys that were working there were so helpful and friendly. 2 older gentlemen.
Always the best service at this location. They are fast and professional. They also have a 10% military discount, so be sure to ask for it if you are active or a veteran.
Mr. Byron Cohrad, your Associate was a big help. Helped me soon as I walked in the door. even when I was checking out. in/out in ten minutes. I was so tired. even mentioned to me when certain items I was looking for but not in stock would be back in stock. was a big help. God Bless.
On spot help! Auto zones everywhere but this guy Daniel stood out. Helpful guy and he knew about stuff. Lol!
I went to this location to get a check engine light looked at, and the gent behind the counter gave me a fuel additive to try to help resolve it. 3000 miles later and still no check engine light. Good looking out Sir!
Their nice, they will even change the light bulbs on your vehicles, if they dont have to dissemble the thing to do so. It might not be fast, but at least theyll try.
Great service, Alvin and Daniel are awesome. Im able to get all kinds of parts for my 2017 RAM and my 1990 Dodge dually and my military Humvee great place.
The service is great they work with me fix my car are Easter Sunday until I can get to a mechanic and didnt charge me one penny AutoZone you are the best
Good selection and friendly staff. A little pricey for me though and even though the staff was friendly they dont really have the knowledge I would expect someone to have in that industry. I dont expect mechanics but some general knowledge would be helpful. When I go to a craft store the employees have a general knowledge of crafting.
Very helpful and knowledgeable staff.
Didnt have what I need
Very helpful staff...not busy at this location.
Great store. If you have any questions and you call there friendly and patient. And willing to help. When you go into the store even though most the time I see only 2 people working there they are fast and very helpful. And get what you need. This store is by far the best.
Very helpful over the phone and when I arrived for a battery for my car clicker. They took apart clicker for me and found the correct size battery, installed it, and put it back together for me again. Great customer service.
Really friendly customer service and very very helpful it was a sweet elderly man at the counter who really really made my day I wish I remembered his name.
I like auto zone for several reasons. First is convience. There are 3 stores within about 5 minutes of my house. Secondly, the customer service is great. I had an emergency situation in an RV while on vacation and an employee helped me change an alternator in the parking lot. Also, they loaned the tools to do the job. Thirdly, their prices are competitive. Recommend.
Had what I needed to fix coolant problem and got in and out with no issues.
Joshua Martin was incredibly helpful as we needed a battery replaced in our JEEP.He quickly diagnosed the issue and did a one-handed cartwheel with the battery on the way out to replace it.Thanks to Joshua and AutoZone for your assistance and graciousness in providing excellent customer service!
Extremely helpful! Great customer service. The only reason Im giving 4 out of 5 is because some of their equipment is not working, otherwise, great place
Love this location, theyre always so helpful!
Helpful staff saved me some money
Its a pretty good place in and out and workers are polite also wearing protection thumbs up!!
Helpful but didnt have the part I needed
Went here to grab a brake bulb. I knew what I needed and went straight to the aisle. I scanned the display for about a minute and then an employee asked me if I needed assistance. I was in a hurry and he was very helpful. The service was quick and courteous. I would give it more stars but I cant since it was a quick visit. Thanks for the service.
I went in for a simple battery change and the guy put it in backwards and burned out a fuse in my car. After putting in a claim for over $250 in repairs (aside from the $200 i sppent on the battery) the REGIONAL manager called me to tell me they weren’t responsible for damages done to my car now i have to go through corporate to get my money back. Save yourself the money and go to O’Reillys or Advanced auto parts.Update i was given back the money i spent on repairs and parts. The staff was professional.
Daniel is the best!!! He checked my battery and installed a new one in no time!
Where my hubby and I come for all the car parts.. :)
Always good customer service
I was greeted, asked if I could be assisted.. they had what I came for.. Seafoams Deep Creep penetrating lube for loosing stuck bolts .. supposed to be great stuff.. This location was very busy however they were staffed appropriately and handled customers quickly..
Wonderful service. Love this store, not just this location.
Close home, and the crew friendly and knowledge always ready to help.
This location is great and the staff is knowledgeable and always willing to help.
Gabriella helped us diagnose a bad battery and install a new one. She was very kind and knowledgeable. Thank you, Gabriella!
Great customer service. My new go-to auto-zone location!
Very knowledgeable and helpful.
I was having battery troubles today and the guy (the manager I think) who helped me was so kind and helpful. It was a quick and easy fix. The thing that compelled me to write the review is that he came out and helped me in the terrible cold weather, where other places wouldnt have done that. Highly recommend this location!
The employees here are very helpful, but that doesnt help if you dont know anything about auto parts. Dont plan on coming here anytime near when they close, as they always seem to have an attitude late in the evening.
Marcus and Alvin are extremely helpful people
Good place
The guys in this place are very helpful. I have been there a number of times and they are always willing to answer questions and help me get the right stuff.
I have been going here a long time. It used to be filled with knowledgeable curtious people and great management. There is still a couple, but starting to go downhill.
Good friendly people good service
Free Battery & Alternator CheckButIs the only Place i ever buy a battery fromGreat Service.Friendly Staff.
Very knowledgeable and helpful team members
I visited the store on 9/10/19 as soon as they opened, both of the gentlemen were extremely knowledgeable, professional and courtesy to my car needs. Thank you again.
Great customer service. The manager was a life saver after another location refused to help us check our battery because they were under-staffed.
I love this autozone! All of the employees are soooo nice and extremely helpful!!
Great service great prices
Ms. Gabriella was very nice, had a good personality, was always smiling, an honest, had the part that I needed after calling three other parts stores. Ill return thier.
Good staff. Wasnt busy when I went.
Very helpful people. They always go out of their way to help customers.
Very helpful staff and a convenient location. The manager at this location will not rest until she has satisfied your automotive needs.
A great place to shop and a great place to work.
Very helpful staff especially the manager!! Thanks guys for all the help!!
Good Location to buy your car parts or Battery.
Extremely helpful and friendly. The ladies helped me figure out a problem with my brake light, and gave me the part number to order when they didnt have it in stock.
Amazing customer service and the guys are really patient with you
Its always good in the zone.
Friendly staff and very organized.
Great place to go for all your auto needs.
Had everything I needed
Gave them a call on a Sunday afternoon after I had to get a jump start on my battery. I arrived a few minutes later and they helped check my battery. Thankful for their hours (open when dealership was not) and I am happy with the service.
Best customer service in texas
Great place to get parts!! Guys are very helpful!!
Great
Staff knows what they are talking about and are willing to help out
Customer service. Outstanding.
Rude mgr,dumping oil never was asked or told had too much,talked to me as if she was doig me a favor
Good staff, poor tools quality
Horrible wait, the guy that I spoke to was knowledgeable and helpful though. Had to leave the other day because I was waiting for a good while.
The manager Eric really has a clean store, and I was very satisified when I got my battery checjed and found out I didnt need a new one after all. I just needed a new battery terminal,and he changed it out for me. He also changed out the windshield wipers that I bought. Several years ago I got a battery that they put in for me. Ill keep going back to this location.
Usually can get what I need here. Very friendly staff.
Nice clean place, very helpful staff !
Cool, they help you to install your stuff
Good selection autocare stuff
Seems like almost all of their tools are made in China, which I dont like.
Terrible customer service at this store. Absolute worst experience here. Called and left a message at regional office. Never got a return call from them. Left the store number and repeated my number 3 times.It made sense to me on why this stores customer service is as bad aa it is since upper management does not care enough to return a voice mail.If they do not INSPECT what they EXPECT out of their employees then they need to restructure from the top down.I pre paid for an order and was assured it would be set aside.Sent someone to pick it up.To be told there is nothing there under my name.Nothing under my number.And obviously there is nothing set aside.Then told my friend that this item has not been ordered at all in 2016.I drive up there for this guy to be very rude from the second I walk in. I describe the guy I paid and ordered the item with.He says knows who it is. I ask him to call him. He says he doesnt have to since he found it. But then pointed out that he had to dig around to find it and Made It CLEAR that it was an inconvenience for him to actually do some work. Asked him if he had it then why did I have to drive up to the store for him to stare at me and smirk. No apology. Nothing.Then says he had to go through receipts to find the order. I asked why this was not set aside with a copy if my receipt, number, name, anything. He says cause it wasnt.____________________________________________***** he could have grabbed the bull by the horns the beginning.Example:I dont see it set aside. Let me see if I can find it. And then actually tried to work. And shown an ounce of courtesy and customer service.Done. No problem. No hassle.In the event he could not find it.... Or if he simply did not know how to look up an order he could have tried honesty. And could have offered to have someone follow up and follow through on ensuring the customer gets what they already paid for. Simple.____________________________________________After asking for a name 4 times I finally got one. Sean.However Sean does not wear a name tag. When I asked why he does not have one. He responds- because I am not wearing one.I asked Sean 4 times to get anyone else to help besides him. Just smirked and refused and continually made it a point that he is wasting my time and then loud mouths off to show that he is in charge. Absolutely ridiculous. Asked if it was his first day on the job, or if he is new. Would not respond.Figured he had to be with how poor he was at his job. SIDE NOTE. And if he is new then tell the customer. *** I am new but I will do my best to answer your questions. In the event I can not answer them I will ask to make sure i get you the correct information.Moving on.Asked 4 times for the number to corporate manager. Only to get the wrong number from him.Two days later. No call back from Regional office. Incredible.If you care about who you do business with than go to any store except this one.Have had better service at Autozone location on kuykendahl and Louetta over the years. And the one at tc jester and 2920. Way better. And both are close by.Always Get HANDS down best customer service at Oreilys near old town spring. 1 mile east of this place. The Oreilys hub store at Rayford is good as well.If you expect to get any level of customer service then go to another store. There are about 8 different parts stores within 5 miles of this one. Pick another one.Bottom line is...If you want to be treated right then you should go else where. They do not appreciate customers or their time or the fact that customers spend hard earned money at their location in minutes.WORST EXPERIENCE EVER. With no follow up from corporate.
Good auto parts store. Usually has what you need
Terrible
Clean, well stocked store.
I got in the zone and bought more than I needed LOL but that card does work 20 bucks
Always have what I need.
Nice clean place but one of the managers is a bit rude oh and dont try to pay with a $100 dollar bill or youll be in for a bad attitude.
Nice typical auto zone.....
Horrible service the old guy is an a**hole and wouldnt even want to help
Onestly pretty mediocre service
AutoZone never fail me
Good and quick service.
Clerk was amazing and gave a discount
Average staff and cleanliness.
Alvin was great