I was blown away by the amazing service that I received from both Corey and Daniel. They took care of me in a way that far exceeded my expectations and were a Godsend, truly. There is this nasty stereotype going around that mechanics are not trustworthy, but the exact opposite is true here. I have a totally new belief system around mechanics as good honest people thanks to Corey and Daniel! I would highly suggest going to the Express Oil Change for your automotive needs and will in the future recommend this business for anyone I know in the area. Words cant express my gratitude. Thank you, thank you, thank you.
My experience with this business was simply for an oil change. I was promptly greeted and instructed to pull the car up and wait for guidance to enter the garage bay. The gentleman that was attending to my oil change was friendly, but I was not very pleased with my overall experience for the following reasons:After completion of the oil change, I arrived back at home and popped the hood of my car just to check fluid levels and overall condition of the engine components since I will be going on a long road trip within the next few days. First thing I noticed was that the removable lid for the engine air filter was unlocked (unattached) and sitting loose. I checked the receipt to see if this is something that is checked during the oil change - and of course, it is. How hard is it to re-attached the locking mechanisms after you inspect the air filter?Also, I asked about high mileage oil and the same gentleman said that he recommends full synthetic and not the high mileage, because the high mileage oil is only a synthetic blend. I questioned this, as I was under the impression that high mileage engine oil had full synthetic varieties. He assured me that this is not correct - yet lo and behold, a quick Google search back home revealed a Valvoline Full Synthetic High Mileage engine oil available at your local big box store. I am just your average Joe when it comes to vehicle maintenance, so I may be missing something here, but I feel like I was fed the wrong information from the guy who should be an expert in this field.After reading all of the high reviews regarding exceptional service and professionalism, I do not think the service that I received comes close to matching what I witnessed.
Very quick and easy. Great customer service and quality work. Will be coming back for future needs.
Today, no employee has on a mask! This is first and most. Next, the Assistant Manager Tajhee went to the store. What the hell? You are opened and want a break now. Corey, the Manager, is not here today. All I need is a tire rotation. This location excellent customer service is NO MORE! A 20 minute tire rotation is taking hours when there is only 3 cars here mine and two other people. NO! THIS IS UNACCEPTABLE. CORPORATE WILL HEAR FROM ME!
I love me some Royal Purple engine oil. It got rid of an annoying little tick in my 3rd Gen Tacomas engine. But recently all the oil change places are out of that brand. After calling half dozen shops they all told me they were out and hung up the phone. This was the only place that recommended I go and purchase the oil and filter from Oreillys and being it to them to change. And thats exactly what I did. I was in and out in 10 minutes. Fast, friendly service and a competent staff. Ill be back.
I’ve came here a few times and they are always very professional, quick and thorough. Being a woman, I have never felt pressured or felt like they were trying to take advantage of me not knowing much about cars. Definitely recommend!
Professional, thorough, and fast. Been coming here for years and they have yet to disappoint. Highly recommend this location
Very fast and great customer service, just what I was looking for....Dianne was great definitely coming back.
Friendly and got the job done perfectly. I have a very happy engine just the way I like it.
Always a five star experience by the crew here. Bring all my vehicles here.
Very professional group of workers. Not my first time coming here for maintenance work, and wont be the last.
Daniel did my oil change and did a great job! Everyone was really polite, Daniel worked quickly, and their shop was clean and orderly! Would definitely come back again!
I came in for a typical oil change. It went quick and they put on a new set of wiper blade for me. What made me want to leave a review was the fact that my hood has, as of recently not been able to close all the way. James went above and beyond his job, and for a good 15 min attempted, and eventually succeeded on getting it to close! Definitely not what I came in for but I left with my car having had an oil change, new air filter, a set of new wipers installed, and a hood that finally closes! Thank you guys, and especially James, on your professionalism and doing a fantastic job for me and my vehicle!
Workers joked around the entire I was there getting my oil changed and did not close my oil cap correctly which resulted in my motor having to be replaced. Didn’t check my brakes nor signals and didn’t top up nor check my fluids. I paid $130 for them to do NOTHING correctly! Definitely do not recommend!
Went for my annual inspection and everything went well. Customer service was good and they did it in a timely fashion.
Highly regretting going here now due to my ac not working anymore after they were repairing something else on it. Hoping to have it fixed, or getting a refund. Everything seemed fine until now a day after their work was done..UPDATE: HAD TO GO BACK AND PAY FOR A QUOTE AND FOR THEM TO FIX MY AC. PROBLEM WAS RESOLVED. JUST STILL FIND IT WEIRD IT STOPPED WORKING OUT OF NO WHERE.
I always get friendly fast service when I go to Express Oil Change. Lamar was my service tech today. He was very friendly, polite and helpful. The manager on duty was the same. I will definitely be back and my daughter is getting her oil changed there today as well.
Very convenient service. Daniel was courteous and helpful. I will continue bringing my car here for future oil changes.
Great staff. Ive been going to this location since 2019 and these guys always do an amazing job. Great customer service 👏🏾👏🏾
Everytime I come this place Im in and out!!! Staff is amazing!!!!
Daniel and the guys are great they got me in right away and took care of all my questions and concerns. Highly recommend to anyone 👍🏻
Very convenient..quick change. Fair price
Very helpful staff, dry pleasant experience.
It was great service. I feel like they wasnt trying to oversell me on products. It made me say what the heck let me get that extra anyway.
Absolutely loved the service here, staff was polite, fast and efficient. 10/10 recommend.
I highly recommend this place if you want your services done right. Special thanks to Daniel and staff!!!
Daniel and Terrance the manager and assistant manager stayed open just for me...this after 3 stores..none of them Express oil change..closed in my face.... CHIVALRY IS NOT DEAD!!! THANKS GUYS
The service I receive was GREAT! Daniel completed a full Oil Change and answered all my concerns.
Just had my brakes done, oil, tires rotated. James took very good care of me, he called to let me know what was needed and things I could wait on, which I really appreciated. Honest good people!
I am so grateful for these guys. Huge shout -out to Carlos, Dusty, and James and the rest of the team. I had an unfortunate accident, and both of my vehicles were unable to start. The first just needed a battery, and they were able to get it within 30 minutes or so.The second was terrible, as my beautiful indoor cat had somehow gotten outside and crawled up in the engine. He was tragically killed when the vehicle was turned on. I had the vehicle towed to the ONLY place that would help. I was hysterical trying to get him out, but was unable to get him out myself. After many shops turned me away, I asked these guys. I go to them for oil changes and didnt think they would do it either, but they were calm, polite, and so very helpful on such an awful day. They were able to respectfully remove my pet so that he could be buried. It took quite a few people, and a lot of their time to take car apart. Thank you guys so much; I wish you all the blessing this life can give.
Always enjoyed my time getting my car services the men Always polite and directed.
Had a great experience my front brakes were started and finished within 30 minutes manager was nice and friendly auto mechanic was nice and friendly overall great experience
Came in and was amazed by the service and professionalism of James and Carlos. Will definitely be coming back for all car service needs. Will be telling friends and family.
It was my first time getting an oil change and Lamar walked me through it all. Honestly best service I’ve ever received. 10/10 would recommend 👍
Always a timely process, love to stay in my car. I never feel pressured to upgrade or buy extra products.
Ive been going to this express oil change for years now, one of the quickest oil change companies. Their also one of the most reasonable and dependable major mechanic service shops.
I have to testify that there are still honest good people among us, I am grateful to Carlos and his staff for that and more. I was told by a Midas oil tech last month that my transmission, break and coolant were all low and to have them flushed and refilled would be well over $400 ($300 if I came back to them to do the job) Im glad I put that off and got a 2nd opinion. Carlos and his staff looked at all my fluids and they are all at the levels they need to be and are all clean. He even apologized for the tech at Midas for trying to pull one over me in getting $300 for something I didnt need. I highly recommend Express oil Change for all their changes and questionable doubts about what someone else may have said their vehicle may need. I will never allow anyone to pressure me into making hasty decisions about what my vehicle needs without a 2nd opinion. I will be coming back to Express oil for all my vehicles oil changed and other fluid needs. Thank you guys for your honesty! ❤️
Excellent customer service. Carlos was very courteous and thorough, explaining everything and answering any and all questions. Will be back with the other car after Christmas
Pulled up got greeted quickly. Matter of seconds pulled up to get my oil change. Pretty awesome for a momma that is always on the go. Definitely will come back. Thank you for your great service.
Terrance and Daniel were very helpful and fast accurate service.
Love this place, Terrance is great! Super fast service and very polite. I’ll be returning.
The gentleman were very polite and quick. It was my first time here they made me feel like I was apart of the family. Great customer service..
Lamar took great care of us every held a conversation while his team do the oil change. Even wiped my windshield cleaned cause it was dusty. I’ve never received this type of service before and I’ve been coming to this company for a year and a half. 5 star service guarantee!
Great service. Very friendly! Even though they were busy not much of a wait time. I would recommend express oil to ally friends and family. Thanks for such a great experience!!
I really like this place. They do all of my work and they do a great job.
Dusty and Luis did an absolute amazing job on my transmission for my Explorer. Top notch work. Providing the up most and excellent customer experience. Running better than ever. Dont go anywhere else these guys know exactly what theyre doing. Handled it all in a timely manor. Faster than I expected. Highley recommend these guys. I definitely am a customer for life!!!! Thank you guys for your amazing work. :) :) :) :) :)Ashley Stockman
Came in and needed my tires replaced they gave me a great deal on all 4 tires and had me in and out in about an hour great service thanks so much!
Been coming here for years with different cars great service great people fast easy good price! Love coming here for anything
Service was excellent, I didnt rate it give stars because they dont let you out of your vehicle, while this is considered convienant for most people, on a typical Texas simmer summer afternoon, waiting in your vehicle in the heat for 15 minutes with no air is super inconvenient. But the service was excellent.
Went because of the high reviews and wasn’t disappointed. Sat in my car while they changed my oil in 10-15 minutes.Great service, fast, and thorough.
Excellent service. Recommend.
Service was fast and they did what I asked. Attendants were professional. I was able to sit in my car and wait the 15 minutes it took to do the oil change.
Very professional. Been coming here for a few years now and I cannot be more impressed on how the service is. Thank you to all of the employees that works here.
The staff was nice and friendly they got the job done. They didnt try to over price me or sell more than what I needed and everything was cheaper than what I thought it was going to be. I strongly recommend them best car service Ive had. ⭐⭐⭐⭐⭐
James and the guys did a great job on my sequoia with a great price and honesty. I highly recommend as I am from out of town.
My parents and I have been taking our vehicles here for years now. One time I took my car here because it kept drifting to the right despite alignments from the Ford Dealership. They instantly found that 1 tire was the wrong size and was causing my car to drift.Recently I took my new car to get inspected for squeaking/squealing brakes. They said my brake pads and rotors were new, and just sprayed a desqueaker can on my brakes which resolved my issue. I knew they were honest because I barely know a thing about car maintenance and they decided to not charge me or even try to replace the pads/rotors.Great service from the front desk, manager, and techs in the garage.
This place has been amazing for me and my wife’s vehicles for years. Definitely love coming here and working with Carlos!
Nice place. Very friendly atmosphere. Trustworthy personnel.
Super speedy for a state inspection. They were very friendly, terrific customer service. They even quoted new tires for me in just a few minutes.
First time i go to this store. Lamar did great job. He so nice and professional. I will become your loyalty customers.
Fast and friendly service!
Quick and professional service. They took care of oil change and replaced wipers and break lights. I appreciated the one-stop shop service.
James was super fast and professional with my vehicle thank you very much I will be back again for more service
I must say their customer service was very refreshing and fast! I’ll definitely continue to use this location for all of my related car needs .
I take all my vehicles there and theyre always polite and get the job done
Great friendly experience everytime I come no matter what I need.
Super quick oil change. Lamar was super helpful.
Great service! Fast and easy no hassle! Guys greet you with a friendly smile! Highly recommended 😀 will be going back. Thanks!
Good customer service. Got the job done right.
Helpful and professional. Highly recommend these guys.
I went to Express oil change on Fm 2920 Dusty and Lewis was some great guys they took care of me with my A/C Compressor.you guys are superheroes keep up the good work..
This place was really organized everyone was extremely professional and super friendly. I would definitely recommend this place to anyone five stars in my book
Guys are quick and efficient
Dusty was exceptional, He fixed my car which multiple different car repair places couldn’t. Will Forsure be back to receive the great service they provide.
Great shop. Very professional, with honest people.
They were awesome and very thorough and friendly! Definately recommend using them! Thanks guys
Awesome service!!! Quick and friendly. Highly recommend!
Extremely polite and accommodating in their job as well as being professional. These young men are a five star team to this company.
Lamar was a great help, very professional.I for sure recommend service from Exrpess.
James fixed my brake light today, and I was in and out in under 15 minutes. Always professional and quick.
Professional, quick and helpful. Appreciated the safety check as well.
Really quick and great service! Will definitely be coming back for oil change needs!
I asked the gentleman that I want a conventional oil change. I charged about $71. The invoice says synthetic and I checked this later. Well, I cannot be sure if they used synthetic oil or they just charged me for a synthetic oil change but used conventional oil.
This is our third oil change with these guys, always quick, always efficient and always customer friendly! Thank you guys again!
Super nice guys and quick.
Awesome job done from Lamar. Keep up the good work.
Great customer service, work performed quickly
It was great! Everyone was friendly and helpful. They were very quick about the oil change. They didnt heckle me to buy tires from them but still let me know what the main concerns were which I really appreciated. I felt like a valued customer and not a coinpurse.
Lamar did an awesome job explaining the deals and quick service! Thanks guys!
Lamar did a great job.Very polite and helpful.
I went here for a state inspection. They were quick and made the process easy. I havent ever had anything else done other than state safety inspections and they have always been quick. They are conviently located, easy in and out service. Recommend.
This was a very good experience. The staff was very friendly and professional. I didnt even have to get out of my truck. Pricing was decent. Didnt even have to wait. I would recommend this business for somebody needing a quick oil change.
Carlos did a great job. Friendly, helpful, and fast.
Very professional get you and get you out fast and very helpful
This place is great. I have been coming here for six years and have always been treated fairly and received the service I expect.
Lamar did an excellent job. Great service!
They Always Do Me Right !!!
AMAZING SERVICE COME HERE FOR ALL THE CARS NEEDS. FRANSISCO IS AWESOME VERY KNOWLEDGABLE AND CARLOS IS THE BEST MANAGER. COME HERE NOW.
Pablo was my technician and made the entire process of my oil change a breeze. I was in and out in less than 10 minutes. Prices are reasonable. Will definitely be back for the next one.