This place is great! Dan was very helpful and friendly. He educated me about the process of his work and taught me a lot gold and silver. I will definitely be a returning customer. Very positive experience.
Professional, courteous awesome customer service thanks Jeremy
Thanks Dan. I really appreciate your support with the things that I wanted to sale.This place is not just to sell jewelry or coins, is a place to learn and understand about those products 💪Today I learned more about gold, silver, etc., than ever before! Thanks!I will definitely go back for more businesses!
I wanted to express how comfortable Rena made me feel, learning about selling my Gold and Silver. Working with her and getting the knowledge needed so I assured myself I wasnt losing more money. She got me the most and money to my account. You are awesome Rena Thank you and see u next time.
Rena was a doll, she had me walking out with a ck for more then expected. I will be recommending her and GoldWiser. Great service and very informative with information. Thank you Rena.
I just came in with my brother after a couple months of haul offs. Ms. Rena was very helpful; 5 stars across the board.
Rena was very polite, nice and did her job very fast and efficient.
Went here the day to look around and maybe find something nice for myself or my wife. I was confronted by John with a very unprofessional manner. I let him know I was just looking around. Dude kept asking me what I was looking for. I told him from the start I was just looking around. It was around lunch time and I wonder if he was trying to run me off so he could eat or something!! Anyways with customer service like that you will never have a successful business. First time here and will never return!
Allison was so helpful and kind. I was not very sure on what I all had to do, but she took her time and explained everything to me! I left very happy and will definitely be back😊 Highly recommended stopping by with your jewelry you want to sell!
Horrible customer service. Please go else where
I took one of my old chains in to get it appraised, ended up leaving with $700. Allison was very knowledgeable and extremely fair. I highly recommend this company for all of your gold and silver buying or selling.
I found the gentleman in this store today to be very knowledgeable and very helpful. I think his name was Rodney. I got a very good price for my gold and was very happy with the experience. I will definitely go back there!
Allison was amazing. She helped me sell some old necklaces and rings that I had no use for anymore. She was so helpful, guiding me through the process. Very informative and professional staff! I will definitely recommend to friends.
I was absolutely pleased working with Rena, she was so sweet and was able to get me more then expected. I will be working with her in future business.
They told me that they would match any buyers price and they didnt follow through with their word. I waisted 2 hours for something they could of told me on the phone. Bad Business!!! I provided the buyer name, business name and the number. Also, I was never asked to have a written quote until I spent two hours at the store. If I had known that I wouldnt had never stepped foot inside the store because I didnt have a written quote. Make sense right. Also, I noticed Everytime someone leaves a bad review GoldWiser dont see them in the system 🤔. Time is valuable in the busy city of Houston, thats why I was so upset. This is something that could have been easily avoided. Dont waste my time.
Highly recommend this place! Went to 2 pawn shops because I Inherited some silver and neither would take it. Vanessa at Goldwiser was very patient, went through the good and the bad, even though it took more than an hour, and I ended up leaving with almost $1000.This kind of patient customer service is so rare these days and was such a pleasant surprise. Thank you!
Great staff! quick service! Fair prices on items sold to them!
This place is rip off in my opinion.First of all they do not provide price over the phone for a reason, todays spot is $1944 and then offered $1575. So run away from this place.It was not jewelry. Canadian Mapple Leaf. You can never match with that much margin. A total rip off for emergency customers and that is the way i guess you are in business.
Spoke to the one of the owners this morning and had an enlightening experience. From one small business to another, Id recommend them. Im a first time investor in precious metals and if you dont know what youre looking for, just ask. Thanks GoldWiser
Susan was extremely helpful and professional. Ive never been to a GoldWiser or anything like it before and she thoroughly explained everything to me in an easy way to understand. Amazing customer service and I will be recommending it to friends!
I come here to do stuff and Allie was always the best! Helped me soooo much to do whatever it is that I go there to do. Ill be back.
Do not visit this establishment! I visited this exchange today with the intent on purchasing several ounces of .999 silver bars! I asked the price per bar and she was a dollar over the price $16.73 was the price at that time she was charging $17.83 but here is the biggest issue is she was charging a $5 spot price! Either she is dishonest or she was confused by the current price but the $5 spot price is not worth it! I drove from there to Houston gold and silver in Humble not only was the price posted and updated on a digital marquee for all to see but spot price was about1.63% which was pretty close! If youre a noob I suggest you dont go to this establishment you will get ripped off!
I have been doing business with Goldwiser for a while and my service has always been first class. The girls that I have worked with were Susan and Lila. Both of them have given me the best deal in town. I appreciate y’all so much.
Great customer service from Allison. Super friendly and met all the needs I had, answered all my questions.
Bought my son (a 5 year old)a gold necklace and of course he broke it. Susan was awesome made my options simple and provided quick results.
Called to get an approximate quote on price per gram on 14k gold, according to the market as of today, person on phone, refused to quote anything told me to go there, were open til 7, seemed worried to give a quote but cant waste my time with this company, you would think they would give you that information. Seemed shes trained that way to get you in, hung up on me when I asked to speak to a supervisor. Not a good experience, would not recommend.
I didnt know until I walked in that they sell resale designer purses. Sold my gold and bought a purse haha! Overall a great experience. The lady there was very nice.
The staff and service is great. Anytime I’ve visited it’s hassle free and best value.
Awful prices. I walked in there prepared to pick up some silver. The lady working the desk had to text her manager to find out what they wanted for generic 1oz rounds and American Eagles. $22 for generics and $24 for eagles. Spot for silver is currently $17.14! That is an insane premium - nearly $7 over spot for an eagle!
We worked with Susan who was professional and pleasant. After shopping my silver rounds, coins and ‘junk’ silver Susan gave us by far a fair market value.
I do not recommend this business.They performed sloppy work on my watch repair, installing a leaky battery. Watch stopped functioning one week after repair.Estimated time of repair of dropped of items: 1 week.I received my items after 8 weeks!!! and multiple phone calls to check on the status of my repairs.The place looks run down and dirty and the male staff had an inappropriate rude and entitled attitude
Very customer friendly, would definately suggest and highly recommend stopping in.
I went to Goldweiser at Spring-Cypress. I will never go back the person working was very rude, unknowable, & the price I was offered was a joke!!!
Absolutely no help at all. Rude customer service. Avoid at all Costs
Susan has the best customer service. I will not bring my business anywhere else.
Very nice customer service.
Susan was very polite and courteous.
Thief!! Claimed my Rolex was fake as I was unsure and they said it was not and I said I would come pick it up and they sold it without my consent or a phone call. Called police. Avoid this place like Zika virus.
This place is the worst place ever do not go here I called to ask if they take gift card and they said yes when I get there the lady had me wait 30 mins just to tell me they cant take it talking about a waste of my time and gas never go here
GoldWiser near old town spring is a pirate shop !Took over two ounces of 14 karat gold . They offered me 452.00 . Melted down the gold is worth over 1800.00 . Seems they cater to folks who are desperate or need a fix.
Great service.
Susan was very helpful!!!
Susan is the best ever!!!
Very nice