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Ace Hardware of Champions
9001 Spring Cypress Rd, Spring, TX 77379, United States
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Ace Hardware of Champions
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Ja
Review №1

Convenient neighborhood hardware store. They have just about everything in this compact store which is always clean and well organized. Pricey, but always friendly and helpful!

Au
Review №2

Kind and helpful workers. Helped me find exactly what I was looking for even though I didn’t know the name.

Di
Review №3

First time coming to an Ace hardware store. They had what I needed and so much more. Store really cute and organized. Will definately come back! Very pleased!

Ma
Review №4

This is a great Ace Hardware. The employees are always very friendly & helpful. I was running errands and stopped at 2 big box stores looking for what I needed (which the big box stores did not have). I should have gone to Ace first - as soon as I walked in they pointed me in the right direction and I found it.Thanks!

Em
Review №5

I always go to this ACE because of their costumer service! They are so helpful! On my trip today Micheal in particular went out of his way to solve a mystery for me and get the obscure product I needed. And he did it with a smile!

Jo
Review №6

Ben and Alan were extremely helpful with my Big Green Egg and accessories purchase.Ive shopped here before but I just realized what we really have here: old school customer service. PEOPLE at the checkout. Tools and hardware I need, and beef jerky and root beer that I dont really need but Im getting some.Thanks guys.

Si
Review №7

Helpful and almost always have whatever I need for my home DIY projects.

Ha
Review №8

Called to verify product was in stock, they claimed yes they are looking at it and 8 were in stock since we live over an hour from them. No, the product was not in stock but an item we specifically called to make sure that it was not. 3v seconds to read the item and could have told us the truth to save hours of our time and 20 dollars to travel out to them. With customer service that lifetime relationship with ace hardware is over.

Jo
Review №9

I didnt go inside BUTTTTT Im a cub Scout so I sold popcorn there last week! so during fall were selling popcorn till winter. You can also make donations to our packs and the military! ANNNNYWAYS back to da store I think it had a LOOOOOOOOtTTT of tools and stuff torepair houses, cars and almost EVERYTHING!!!

AJ
Review №10

Super helpful! While you *may* pay less at the big box stores, this is the place to go when you need some quick, honest help with a project. The service is unparalleled; you dont have to look far for assistance. Everyone there is always kind, courteous, and professional. The selection might be somewhat limited, but they always seem to have that thing I have a hard time finding anywhere else.

Ja
Review №11

This is the place I go when I need the right part the first time. The staff is knowledgeable and friendly.

Jo
Review №12

Personnel were very obliging in assisting me my item search.

Jo
Review №13

We were greeted at the door and pointed to the aisle we could locate most of our supplies in, they stocked practically everything we needed, and the employees really knew their stuff. This place is awesome.

ho
Review №14

They really are the helpful hardware store

Wu
Review №15

Best store ever. They always have what I need

Ja
Review №16

Great store great people your not going to get this kind of service from a big box store.

49
Review №17

The store hour is very convenience because it open until 8pm. Employees provide outstanding service to help customers in all aspect.

Da
Review №18

Dont bother coming here they close an hour or two early on a whim. Guess they didnt want to stay open near the end of the day. Better to drive to a bigger store unless you dont care about waisting your time just to see if they might be open.Hard to support small local businesses when they dont care about serving the community they are a part of. I will not be going back.

Li
Review №19

This Ace Hardware has a truly excellent gift shop in addition to home maintenance and repair necessities. The gift shop has all kinds of gifts from jewelry to candles to coffee cups to kitchen decorations. All kinds of gifty options for any gift-giving occasion. They are my go-to any time I need to purchase a gift.

Mi
Review №20

The customer service here was less than expected. I was sent here from the Ace next to my house on Louetta and Grant. Every employee at my home store goes out of there way to help, including calling this store to help me find a part for my turkey fryer. Not only did they hold the wrong product (which happens) but I was told it was all they had. Until I looked around myself and found exactly what I was looking for. I probably encountered 4 employees and none of them smiled. Something weird going on at this store. I suspect this will be different for others at different times, but just in case, I don’t want you to think you are the only one.

Re
Review №21

Some of the friendliest folks around. I love the small town and neighborly feel of this store. I walk in and I’m greeted right away and asked how I can be helped. What a welcome change to other “big box” stores. I only needed three items but I left with 10 because they have so many great choices.

Mi
Review №22

What can I say about Ace? They have it all! In such a compact store, there is almost nothing that you cant find in some form or fashion. The employees are knowledgeable and the best thing is that if one person doesnt have an answer, the individual they call to help will. Im very glad to have them close by for all of my hardware needs.

Ja
Review №23

I can say with confidence that Ace IS the place with the helpful hardware folks.

Cl
Review №24

Great selection and excellent customer service. I drive from the Woodlands to shop here because they carry more products one cant find nearby.

Co
Review №25

I love this store not only is it a hardware store they also have local arts and crafts by local artists for sale theres always something unique to find and I always walk out of there spending more than I intended LOL

Ja
Review №26

I shop here all the time and the people that work here are super friendly. Make sure to sign up for Ace Rewards as they send coupons all the time. The managers do a great job training the younger associates and everyone goes out of their way to help you find what you need.

Da
Review №27

Thank you to all the employees that worked during the winter storm. You let us all fix our homes and have running water. When the big box stores shut the door in my face you were there to help. This experience made a loyal customer.

Br
Review №28

What a nice store, and friendly employees.

Su
Review №29

A place with helpful hardware folks!! Everyone is so friendly!

Ro
Review №30

Checkout was pleasant. No interaction with rest of staff was necessary this visit.

Jo
Review №31

Always have what I need. Have a fantastic gift shop area. Unique items and scent sachets.

To
Review №32

This ACE hardware will not honor craftsman lifetime warranty replacement on my hand tools because they are not the same model number as they have in stock. Mind you it’s the exact same socket and ratchets as I have but since mine are older the model numbers have changed. They said there’s nothing they can do.So I suppose craftsmans new warranty should be changed to lifetime or model number change whichever is first.Sears hardware simply pulled one off the shelf and swapped it out and you were on your way. I miss the customer service there.

Si
Review №33

Great location and they might have doojickies too....

Al
Review №34

Great people always willing to help

Ja
Review №35

As always great customer service

Cl
Review №36

LOVE this place! If youre looking for specialty items for projects THIS is the place to come. If you have questions, their staff is knowledgeable and extremely helpful.

Ch
Review №37

Ace is the place, I love this location, everyone is so friendly and they meet you at the front door, very helpful!!!

To
Review №38

My Ace hardware. Knowledgeable folks helping you out

Ce
Review №39

Everyone in this store is especially helpful. Today we were helped by Michael and he was very pleasant and knowledgeable. It is always nice to go where the people know customer service. Michael, thank you for your help today.

De
Review №40

Amazing staff here, I have stopped going to lowes and home depot because of how attentive and caring the staff is.

Pa
Review №41

Ace is a great place to shop, I find so many different types of items I need.

Re
Review №42

Two of the employees were wearing face shields and no particulate masks. I won’t go back until the coronavirus pandemic has passed. I don’t need to catch or distribute a virus!

Je
Review №43

Had exactly what I needed in the middle of snowmeggadon and they were open when all other places were closed. Great job Ace

Je
Review №44

Great service Phil helped me with my toilet plumbing issue and I was in and out.

Br
Review №45

Extremely helpful staff there. Ive never gone in and not either found something, or was told where else I might find the item. Better than homedepot staff for sure. Highly recommend.

Da
Review №46

Great store. Awesome service, selection, and pricing !!

Me
Review №47

Do not shop at this location. They do not honor online prices - even when posted on their specifically owned store website. Employees were not kind when asked about the price.

Ro
Review №48

Good place to shop, has everything that I need. I gave 4 stars and not 5 only because some of and I mean only some of the employees are rude and not willing to help you. Seems like its a burden when you ask for help.

1M
Review №49

Always so friendly and helpful!

Ta
Review №50

3 minutes from my house I go here when I need something like trimmer fuel and not have to fight long lines and bad customer service. Staff is always looking for a way to assist you its like they are waiting for the opportunity to assist someone.

Er
Review №51

Looks great place

Br
Review №52

Is could be better if they have some one more experience about these products. I have a question about caulking and get two people ( maybe new ) helpless.

Ya
Review №53

Great customer service. They greet you & ask how they can help you find what you are looking for.

z3
Review №54

I was in heaven with their extensive variety of tools and everything you need to repair swimming pools

Jo
Review №55

Very helpful. Lot quicker than the bigger places. Knowledgeable help. Hire local kids. Support a local business owner

Ja
Review №56

I love going to this place because while theyre checking mine out theyre fielding questions for the next guy and really know all of the items in the store everything about the coils and all that stuff

Wa
Review №57

Very helpful neighborhood store

Ma
Review №58

Great selection - major brand names - and the customer service is outstanding. Best of all, they are consistent in their ability to keep things stocked and offer friendly and knowledgeable service.

Kr
Review №59

Called to ask about stock on an item i found on the Ace website but needed a different size than i could find, so I called this location but the woman that answered the phone was extremely short with me. She said she couldnt tell me if they had it if i didnt have a part number, but i could come look myself... I offered the item number for the similar item but she said she needed the exact. Wow, poor customer service. Didnt offer to look for the item and call back or to find the part number. Not what i would expect from a place like Ace Hardware.

Tj
Review №60

I went in to do a simple key fob battery replacement. Unfortunately the young man seemed to lack the knowledge or experience to complete the job. He asked for help and the older employee seemed to afraid of breaking the key fob. I ended up doing most the work at the store myself. This was a turn off for this store. Ive never had this bad of a experience with ace hardware store

Ka
Review №61

Never disappointed with this stores service.

An
Review №62

I called and asked if they had a certain stain and the nice gentleman offered to hold it at the front register for me! When I got there I just had to tell them my name and pay! Love that store and their staff!!

Al
Review №63

Needed some drain cleaner. Ample choice. Employees were friendly and helpful, with good suggestions. An amazing selection. Also looked at batteries; theyve got a lot!When checking out, I even got some free popcorn. Nice.

Ma
Review №64

Friendly, knowledgeable service.

Da
Review №65

Very clean, easy to find where everything that I needed.

Ro
Review №66

Staff are very friendly and helpful. Good place to get propane tanks refilled.

Ra
Review №67

Nice having a local hardware store, and the nut/bolt/screw selection is better taken care of than any big box store.

Pa
Review №68

Good people. Helpful and fast always. $15.99 20lb propane fills and you get your 10th free with key fob they give you. Good stuff!

Gu
Review №69

They held a product for me ao U could come pick it up 30 minutes later. Friendly service, and they had what I wanted.

s.
Review №70

Very neat and clean store. They have a little bit of everything. The prices are more expensive than the larger chains but they have a good selection and make for a quick shopping trip. I got a bird feeder with my lawn stuff because they were very pretty. I will be shopping there again

Mi
Review №71

Always has what I need when working around the house! Great quick solutions for handyman work.

Er
Review №72

I love this hardware store. I can topically find what Im looking for. It is a tad more expensive than Home Depot, but a lot closer for me. So I guess I pay for the convenience.

Pa
Review №73

Great customer service! Employees always help me find what I am looking for.

E.
Review №74

They dont offer any assistance. When they are approach with a question, they act as if you are bothering them.They watch you as if you are about to steal something. Not friendly at all.Try smiling sometimes, there are are millions of people out of jobs you all are blessed to still have employment.

Co
Review №75

The whole staff is very helpful, friendly and knowledgeable.

Li
Review №76

The store is very clean and organized. The staff was very welcoming and helpful. Good location. I will continue to shop her for various things as needed.

Di
Review №77

We run up to Ace and get what we need. The friendly staff finds us what we need and helps us if we need advice on how to. Owner is supportive to our neighborhood events too!

Ed
Review №78

Had the parts I need even after the ice storm!

Ch
Review №79

I was being followed by an associate like I was a thief. I went in to support small business but I regret stopping in. I will never return.

Su
Review №80

Really nice and helpful people.

Ch
Review №81

Great friendly staff and best propane refill around.

Bi
Review №82

Fantastic. Clean, well lighted, extremely helpful staff. Just moved to the neighborhood from across town so it is so nice to find all the little nick nacks you need at a new house. Thank you Ace.Bill

J
Review №83

Very helpful very knowledgable.

Gl
Review №84

Very helpful staff and good selection.

Re
Review №85

Great customer service

Di
Review №86

This place blows my mind everytime. In every visit I have found EXACTLY what Im looking for. I dont know how they do it, but keep it coming. Staff is super helpful and always eager to lend a hand. Thank you.

Na
Review №87

Very nice store. Cant wait to shop their Christmas section when I have time.

Sc
Review №88

Good spot for small project parts.

Sh
Review №89

Ace is truly the place. Every Ace is special. The staff is knowledgeable and empowered. A beautiful thing in today culture. Ace has been in business for generations and has earned their place.

Po
Review №90

Ace is truly the place. Every Ace is special. The staff is knowledgeable and empowered. A beautiful thing in today culture. Ace has been in business for generations and has earned their place.

Ra
Review №91

This store has a little bit of everything you need for small home and lawn work. I like the convenience of the small size compared to larger home fixer stores. You may find lawn fertilizer, mulch, windchill, screws, nails, Pest repellents, paint (they actually have a paint shop), cleansers, plumbing items, etc. The staff is friendly, welcoming, and available. If youre lucky, there will be some free popcorn when you get there.

Ba
Review №92

Found exactly what I needed and the employees were very helpful and welcoming. Would definitely shop there again!

Ju
Review №93

Exceeded my expectations in customer service as well their products knowledge was amazing

Ed
Review №94

The service and selection here is always excellent

Jo
Review №95

Friendly and helpful.

Ri
Review №96

Very helpful anytime I have been there .Great place to refill your propane tanks !

Ka
Review №97

Super friendly staff

Ta
Review №98

Always has your back very friendly

is
Review №99

IF YOU ARE EVER LOOKING FOR SOMETHING LIKE HARDWARE FOR YOUR HOME, OR LOOKING TO HANG A FRAME OR LOOKING FOR SOMETHING TO FIX AT YOUR HOME AND HAS NO IDEA ON WHAT TO DO, THIS IS THE PLACE TO GO TOVERY FRIENDLY, RESPECTFUL AND HELPFUL FOLKS THERE READY TO HELP OR GUIDE YOU AS SOON AS YOU WALK IN, ALL YOU HAVE TO DO IS TELL THEM WHAT YOU HAVE IN MIND AND THEY WILL HELP YOU WITH YOUR NEEDS, GREAT CUSTOMER SERVICE.

Ru
Review №100

Wonderful Beautiful nice Fall mats Thanks

Information
52 Photos
100 Comments
4.4 Rating
  • Address:9001 Spring Cypress Rd, Spring, TX 77379, United States
  • Site:https://acehardware.com/store-details/15192
  • Phone:+1 281-251-0100
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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