Anything you need for your home-there is the place. Knowledgeable help, priced right. Good variety of chrome bolting, metric and SAE

Found everything I needed in different departments. Seemed sufficiently staffed but no one approached me and asked me if I needed help. And maybe they dont do that there. I figured not being big box store that they might.

Really like the convenient location, the store being just right sized and the friendly helpful employees @Moes.

I really enjoy visiting this location.I go to get their Benjamin Moore Advance paint as they are one of the few local places that carry it.They have a great selection of Yeti products as well.

Moes does a great job and always has a staff that is willing to help you.

Excellent service people are very friendly they have everything you need it is the go to place for everything you need top of the line place

Always good service that I experience. Much appreciated!

I was looking for picture hangars and they helped me find what I needed. Didnt have to chase down anyone or wait until someone showed up.

Great...! Friendly, helpful Employees. Thanks.

When someone did finally help me he told me he didnt know much about the electrical items which is what I needed and there was no one who could help me

Had what we needed in stock, other places did not. Will definitely shop at Ace again!

These folks know their business and the products that they sell!

They have. Wht u u. Need. Looking. For. 99% of time.

Had a delivery confirmed for over the weekend from the store with some supplies I needed to finish a job. I had to call them the day after they missed the delivery only to find out it would be another day before they could get to it. No call from the store ahead of time or real sense of urgency. Employee just said “Yeah we’ve been busy”.

Very neat and clean store. Found what I needed. Polite, friendly and helpful employees.

Pleasantly helpful employees. Huge selection in a small store.

I couldnt ask for a better first experience walking into this store. They have my highest recommendation based on the customer service that day. Thanks to - Mr. Parker - who helped me find exactly the tools I needed for a small project. The tools were reasonably priced but their help was priceless. Small retail will stay in business and grow if they continue this kind of service.

Visited this store numerous times when working on my moms house. Wanted to buy and support local, BUT we walked out the last two times without buying because of long line and only one cashier. Prior visits were a long wait to pay as well.

Local and easy to purchase needed items. Has what is needed for repairs.

So I went in to buy a chain saw tonight. There was only one person working thebregister that I could see and she was busy. Cool, I can wait. She is having a hard time with the register and calls up someone from the back. He gets half way there she figures it out and waves him off. So he goes over to hold down the paint counter. I already knew what saw i wanted I just needed it unlocked so I could buy it. I went over to him and he says sorry. U have to buy it first pointing to the register. Okay. Fair enough. Go back to the regsiter and the cashier was done. Tell her I would like to buy a saw and she calls him over to get it for me. He says sorry we cant without leaving the paint counter, only the service people can and they left. So why did I get sent there to pay for it if a service member is the only one who can sell them? Apparently its a separate business inside ace that sells the chain saws and they close at 6. Even though ace is a registered dealer per stihl they cant sell chainsaws? Seems legit. And then to run a customer around is amazing customet service. Way to not deal with anything hard.

Very helpful people.

Always helpful and friendly

Ace is the place. What more can I say.

Worst customer service ever. I miss the old Springboro Hardware store.

Theyre one of the better lawn care service departments in the area.As well as, selling brand new mowers. its not your average ACE hardware

Transaction went well. No problems.

Great service! Great selection!

Great place with what I need!

They always have everything I need quick in and out great service.

It was ok

Always nice to go to an Ace Hardware Store. They had most of what I need but not everything.

I love Ace Hardware on N.Main St Dayton Ohio

Love this place for quick stops when I need help with household projects and small repairs

The absolute most horrible customer service I have ever had....after 20 minutes waiting for anyone looking to buy a 400 dollar weed eater I just went to buy it and got another rude 20 minute runaround trying to make me run all over the store to fill out a warranty card so I left without anything and called the manager and was met on the phone with another rude girl that absolutely did not care about customer satisfaction and was told and I quote I know our policies are frustrating but thats the way we do it the most ignorant thing I think have ever heard. Very poorly ran location and plainly does not care!

Go there often! Like the old mom n pop hardware stores I grew up with in NYC.

Convenient location and helpful staff. Good selection for general hardware.

Manager was extremely helpful.

Great people

Employees are so rude.

Great service and product selection

Extremely disappointed in the customer service Received from BK Requested to talk to the store manager He said she would be of no help The skill set of this Tech is very lacking made me feel very uncomfortable I dont think he re spected my request Or myself A little better personality and attitude would help

They had what I needed....

Great store and people in it

Well organized.

Very friendly and LOCAL

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