A very good place to look around and buy the outdoor equipment you need. Every name brand you will want and all top quality product. Very friendly service staff are ready to help you with no pressure to buy. Ride the indoor ferris wheel, walk under and around the salt water fish tank entrance and hunt for the gear you need to enjoy any outdoor sport.
Wow! First time here, and this place has it all for sporting goods. Well set up, truly have a chance to enjoy the shopping experience with family & friends. So much to do and all the different equipment to browse and/or tryout. Its a must stop if youre in Springfield or even nearby or passing through. You wont be disappointed.
A store that has everything, including items that other Sporting stores dont have during this Pandemic! Thank you Scheels! Your stores are very friendly and not pushy to try to make the sale either...those are the types of stores, I love. I wish your stores would bring your business in Missouri! I have to go to Springfield, Illinois to be the closest (over 100 miles away). Unfortunately, Ive checked all around Missouri to find your stores and there are none: I wondered why is that, then something came to my head that I dont want to say here, 😉. Like I said you have products that well the competition doesnt have in stock. Hey, I even know of a few properties that are zoned for businesses that are for sale...hint hint. 😉
A fun 2 hours (grand-girls, ages 5 & 3) Great price on kid’s meals. The ferris wheel ride is only $1. The large aquarium is very nice. Helpful staff. Candy store, small arcade area, mountain of taxidermied animals and mini-bowling all a bonus. Shopping: GREAT variety on all things sport equipment —> clothes, shoes, bikes, swimming, skiing, and hunting/guns. Double ck your prices to make sure you’re getting a good deal. Some things are priced way too high.
Every shopping experience is a fun adventure for the family! We have always had pleasant employee interactions at Scheels. We will continue to stop in and visit whenever opportunity allows.
I needed to purchase a bike helmet and lights for my bicycle. I stopped on a Thursday afternoon and was greeted with a smile and a hardy welcome by Jim Storm. He helped me, stayed with me showing me options on a bike helmet and the type of lights for safety. Jim was a great help in the best safety equipment for bicycle riding with a comfort level. I purchased a helmet, front and rear lights. The customer service was par excellence.
Employees are polite and helpful. Several inconsiderate people shopped without a mask. We enjoyed our visit.
Scheels is an excellent sporting goods store to visit. They have just about everything outdoorsy. Not everything is the lowest price, however, at least at the one in Springfield, all employees greet you, are very friendly and extremely helpful. They all check on you without being pushy. They also seem to have all the name brands in all their products, whatever your outdoor hobbie is. Plus, take the family, kids will have fun on the ferris wheel, looking at the aquarium or playing some of the arcades.
My first time ever hearing of this store. It is an amazing experience. The friendliest staff I have ever encountered. Everyone smiles and greets you. I love that the store is dog friendly 🐕! You can find practically anything you need here. I will drive the 2 hours to come shop again! 😁
First time at Scheels. I was amazed! No matter what sport, they have what you need. Great selection of ammunition.
Customer service was great! The Mens Athletic Manager, Logan, went out of his way to locate the product I wanted and adjusted the price to match a sale price at another Scheels location.
Wish the cashier would have explained the credit card deal more accurately. Could have saved me over $100 and I would have gotten one. I only over heard another cashier say something as we were leaving that it would have saved us that :(. Other than that the ladies in the fitting rooms were extremely helpful and offered to get us another size that fit perfectly:)
Love this place. I can take my knife here to get sharpened for free(bench made). Toy section is decent. Legos to hot wheels. Can be expensive but still a fun trip. Oh and the arcade isn’t big but you can easily spend 30 minutes playing games.
We were at the springfield store this morning to buy a gift for our granddaughter. We were looking at the display searching for the correct northface sweatshirt and correct size when Brenna Harris walked by and saw that we needed help. She not only checked to see if they had it in store, which they didnt, but she offered to place the order for us on line. It was our pleasure to have Brenna help us with her professionalism and her ability to make us feel totally comfortable with this purchase. We definitely will be back. Thank you Brenna!
Only can comment on the archery dept, but they are top notch. Super friendly and ready and willing to answer any questions. Thanks for the non-pressure atmosphere.
Michelle was patient and attentive to my requests. Was entirely pleased with our conversation and look forward to receiving my purchase soon.Week Later...Received the adorable swimsuit cover up. Like it So Much, but unfortunately looks silly on me.The return is easy and am so grateful for your willingness to let me try it.
Place is pretty cool,ferris wheel lots of stores and shops. Lots of fun for kids and adults! One thing I did find weird was in the gun store(Guns and locked triggers) is that you need a License or permit to touch a locked up firearm? Well otherwise I think the store is great.
Great visit today. Was not able to locate a couple of items. A young man assisted me by looking in storage area and was able to find everything I needed. Kudos to Mr. S. I appreciate his time and effort. I will definitely return.
Young workers were very helpful in trying to find an item I needed. Sometimes young workers are only working because theyve been told to and dont care about the customer, only themselves. Thank you to Sh eels for obviously training their young clerks!
Great to come back again to shop! We come on over every time were down from Northern Illinois. Love your clothes-can only get lots of Cardinals gear from you! High quality in all of the depts we were in. Wonderful & helpful customer service. Wish we had one of your stores by you! Definitely will return on our next trip down. Thanks again! :)
Love Scheels! Staff are kind & helpful. High quality items for sale. Just a bit pricey. Fish tanks my favorite thing in the place!
Very surprised how large of a store this is. They have a ferris wheel and a huge fish tank in the entrance. They have a huge selection of clothing, camping goods, and even home goods. Definitely want to go back soon to see more.
This is a great place to shop. My son picked up fishing gear, my husband got some items for hunting and I got tennis shoes and hiking socks. All the clerks were helpful and friendly. It is a family friendly place. It is handicapped accessible and has handicapped parking. Parking is free. I plan on visiting here again in the near future.
I was charged twice for one pair of swear pants. Not happy!!!
If they sold boats it would be a bass pro shop. They had sporting goods that I can not find in other stores. Great store, love the farris wheel.
Love Scheels but you can buy everything they have online on Amazon for half the price. Honestly, I think they have a giant wheel in the back that they use when determining their prices for items. They have one of the employees spin the wheel to determine the prices for each section that day, unfortunately the
This place has most every fisherman or hunter would be looking for. Prices are sometimes higher than other merchants but the local sales tax is to blame. The service is excellent with somebody always available to help you find what you are looking for.
This place is a class act all the way. Its a fun place to shop with lots of stuff to do and a great selection of items. Best of all, the staff is super friendly and genuinely seem to want to help you. They clearly enjoy working there.
Took my son to get soccer shoes and the employee was very helpful and friendly, measured his foot and got us the right pair.
The guy who runs the Ferris Wheel is very nice
Great place. Have everything you need.
Went for covis 19 booster shotpre-register it goes faster
Very friendly staff, easy shopping, fun for kids.
This place is AMAZING! To call it a sporting goods store is an injustice. Schools has everything you could want and more. When you first enter, you walk under the aquarium then you are greeted by the Ferris Wheel. There are several areas for your enjoyment such as an arcade, mini bowling alley, gun range, and dining area. You can spend hours looking through all of the different areas (hunting, fishing, camping, kayaking, etc).If you are ever in the Springfield area, definitely add Scheels to your to-do list.
Great place for all your sporting goods + good place to hangout with your little children. Great staff too!
Nice sports store.They have everything.Prices are within $1 of Amazon.!!
Awesome as always. Great selection and staff that know what they are talking about. Best outdoor store on the planet
Very big store they have everything for the great outdoors or whatever sport you do. Staff was nice and friendly.
Lots of selection. Ferris wheel for the kids. Everything from toys to clothing and outdoor equipment.
Great selection of guns and ammo, high prices.
Large place with lots of different products for your both indoor and outdoor needs. People working here are friendly and attentive, the store is always clean, bright and organized. They do price match competition, so dont forget to get yourself a barcode scanner app to shop smart.They even have a walk-in cafeteria with plenty of healthy sandwiches, bakery, dessert and ice-cream options.
Just wanted to comment on the excellent customer service I’ve received from Scheels in Springfield, Illinois. Todd in Pet Supplies went above and beyond to assist with my search for a certain dog crate, even taking my name and number to let me know when one arrived. Many thanks...every other associate who answered my calls was equally helpful.
Amazing place to go kiddos too
Great place! Its not just a sporting goods store, its a destination! Great selection of anything you want!
Great workers! Got $50 off with opening card & a free hat or shirt. Your choice! Cute variety of clothes.
They sell higher end goods. They cost more but have great staff.
Everyone was helpful. Found everything, and more, we needed.
Wanted to get kids out if the house so off to Scheels we went. Everyone was very friendly. Dont think we saw one employee who didnt say hi and asked how we were doing? Didnt get to buy anything cause its to hard to shop with 2 little ones. We rode the carousel and looked at the wild animals and the fish. It made for a enjoyable few hours. Will have to go next time without the kids to shop and enjoy it myself
Poor customer service experience. MY Daughter was, and I quote 1cm to short to ride the ferris wheel. Drove 2 1/2 hrs away. Even people in line were surprised that the associate was being serious when he said she couldnt ride. Not like I was planning on sending her by herself. 1cm? Seriously. I dont think 1cm is going to make a difference. Happened wed 3/31/21 around 11. Maybe this associate could learn some customer service skills.
My dad, my sister, my brother and me all went to scheels and rode the Ferris wheel.We looked around the store we bought a few things and the people were nice and helpful and we had cookies from the cafe overall it was a good fun day.
Decent variety of products. Kids love the huge fish tank.
First time at the store. Plenty of selection, friendly associates and something for everyone!
If you want the best in outdoor gear and sporting goods (and are willing to pay full price for it) this is the place to get it. Scheels researches the market and picks what they think are the best products in a segment and that’s what they carry. So they may not have the largest selection of brands and they don’t heavily discount anything but you can be pretty sure you are getting quality.
I like the statues in the front and the products it has to offer
Lost a long time customer. This company preaches Christian values, but conducts itself in a completely opposite manner. Thats hypocrisy. Will NEVER be back.
This was the first time to the store since it is not close to my house. The store has lots to look at and choose from. The store was very clean and nice looking on the inside and out. They prices were not bargain but not way overpriced either. I would say they were reasonable but they did have good sale on some items. I was very impressed with their firearm selection. During these times were everyone is sold out and the ones that do have firearms are asking way more then what they should be but Scheels prices were not high at all. They seemed to be about what they were before the high demand. The best part of all was their employees. They were extremely friendly and helpful with our being annoying and bothersome. They also were well informed on the products they were selling. I had a great experience at the store and will be back.
For Christmas I got a pair of snow pants that were too big and the store did not have my size, nor did any of their other stores. They got in touch with the maker of the pants and were able to get me the size I need that and they will be here within the week. Such a smooth and fantastic process, everyone was super nice and well informed. Love this store!
Reminded me of cabellos, What does seem to be a very large store. It also had a Ferris wheel inside
Was glad they actually had ammo, stores in Decatur having had much of any 9mm/.380.
Nice place to take your kids and also shop around.
It was really packed but the employees were on it. Super helpful and friendly. It was warm in there and with masks it got uncomfortable fast. I saw the restaurant inside but didnt try anything. My kids love to look at the huge fish tanks. They are afraid of heights so weve never been on the ferris wheel. When the were younger they really liked the playground equipment. Prices are high but they carry stuff you cant always find anywhere else locally.
Clean,friendly, and lots to look at. Enjoyed my first experience at a Scheels.
Only place with Tesla super charges and no masks can’t beat it . Ferris wheel inside mind blown ! Huge awesome place ! 10 stars
Amazing store, very knowledgeable staff, friendly and helpful. They assisted with selections, opened cases to verify fits for products, brought additional products to me while waiting in line.
Very friendly team members and a beautiful place to charge my car
I had a golf fitting with Becca in Springfield, Il and my experience was nothing but amazing. Very detailed from the the time that I arrived, to picking up my clubs. I couldn’t be more happy with my experience. If you’re in the market for new clubs, don’t hesitate to use Becca, or Scheels!
Although they have a mask policy, only about 50% of the customers were wearing masks. We are in a peak of covid and directly in front of the store is a covid testing site. I am sure some of the people that are getting tested also enter the store. The fact that employees werent walking around enforcing the policy indicated to me that the management is more concerned about making money than protecting our health and safety. I wont be returning or taking my son there again. I was very annoyed.
Overpriced. Didnt even have any deals on boots on labor Day weekend. F this store.
Customer service is 5 star. Large inventory, little pricey. Wish they had more sales.
Scheels is a pretty neat store. It is huge and has a lot of selection. It has fishing, hunting, bikes, shoes, exercise equipment, sporting goods, golf. They have a large selection of guns but not much ammo right now like every where else.They also have things for entertainment including a ferris wheel and famous people talking animatronics. There is also a large fish tank in the front that you walk under as you enter.
Every employee is friendly and ready to help. Their prices are reasonable and their inventory is great. The store as a whole is an experience and youll probably run into plenty of cute pups.
Have all the hunting fishing and sports gear I need
Super busy but its saturday. First time Ive been. I enjoyed it. A lot to take in. Found everything I needed and then some. Be prepared to spend some money.
Friendly knowledgeable staff. Lots of stuff for kids to do. For any firearm related needs see Brad in the gun dept.
Awesome customer service! I ordered a combo fishing pole and reel,it was packaged very well but the reel handle was broken. I reached out to customer service and the immediately sent me a replacement! Very friendly helpful people!
Very cool place lots of different things for everyone. Not all geared towards hunting and fishing etc. Everything from dogs to Boots too.
Good Experience. Very informative and received my digital receipt right away. I will let you know more when I receive the device.
Love the variety since Springfield dont have much to pick from.. But i will stick with my local shops for firearm items.
Do not come in Scheels if you are immuno-comprimized. Next to no one is wearing masks, including workers.
Awesome store great prices
Hands done the best sporting goods store! And great customer service.
If face masks and social distancing means anything to you, this is not the place to shop. We complained to check out person, then day manager, then corporate person. The store manager repeatedly told us how great the store is, and how they are exempt from the State of Illinois mask mandate. The state of Illinois requires face masks, however the manager says they are exempt because they are such a large store. Anyone who believes this needs to check with the Sangamon County Department of Health as I did and was told masks are required no matter how large the store. The manager told me we needed to wait until the COVID passes to shop if we were uncomfortable with their no face mask policy. We were also told by the manager he would be more than happy to refund the recent gift card we received. It is obvious he has no concern about our business nor customer and staff safety. I would describe the manager as using the “bully” approach when contacting us; not good! I would imagine all the stores who are following the COVID rules would be interested to know how Scheels obtained an exemption. Has anyone else noticed only positive comments have a response? What does that tell everyone? Problems are ignored!