CarCraft did amazing work to repair my vehicle after an accident. It runs like new. The body work was superior as well as the paint job. The customer service was excellent as well . Thanks, Juan! Plus they detailed the vehicle before returning it to me. A++ work! See the before and after photos for proof.

These guys were excellent at customer service. Juan in particular, responded to my calls and texts whenever I needed him. Juan was very professional and genuinely attentive to all of my concerns and needs. I received my car from Car Craft better than when I first bought it.I would highly recommend Car Craft Collision to anyone in need of vehicle repair service.

I was very impressed by level of professionalism and quickness of CarCraft Collision. I had to take my car in to get repaired after hitting a deer. Juan and Tom were professional and kept me informed every step of the way. Additionally, they finished my repairs faster than expected! If I ever have to get repairs done again, I will returning to CarCraft Collision Center!

CarCraft Collision Center did an outstanding repair on my Tundra! The team at CarCraft is the best in the auto collision repair industry. This is a locally owned business that cares about their customers! They provided superior customer service, completed my repairs on time, and my truck looks like new! Highly recommend!

Fixed my truck to New after an accident! Great people working there.

The team at CarCraft did a fantastic job on repairing some damage to my BMW! Everyone I talked to made me feel like family and the team could not have been easier to work with. They handled all of the insurance stuff and provided consistent updates on the status of my repairs. They even gave me a free ride home after I dropped my car off since I didnt have a rental/ride lined up. Super impressed with their customer service and high quality work. I couldnt recommend this place more!

They did an excellent job repairing damages on the body of my car. Wilber Palomo and the rest of the staff were very accommodating and nice to deal with. They completed the work much faster than expected, and I was impressed to see that they had even washed my car and cleaned it inside in such a short amount of time. They also let me leave the rental car with them as the Enterprise office was already closed. Highly recommend the shop and its staff!

Quality work. Very professional, kept me well-informed. Honest. Letting me drop-off the rental car at the shop was a big help and saved me lots of time.

We love Carcraft. Weve used them for over 25 years when weve needed body work on our cars from accidents, etc. They work seamlessly with our insurance company (and car rental), do quality work, and are so pleasant to interact with. Juan and Tom are the best guys!

I brought my Ram to the shop for some body work after getting into an accident. It only took a few days to get everything fixed. It was running perfectly after. The staff and owners were very nice and were great at keeping me updated. Its a very family friendly environment. 10/10 would come back!

They did a wonderful repair job on my car. Looks beautiful inside & out. I highly recommend them if your car needs body repair. Tom was terrific! The Vehicle was even done earlier then expected.

CarCraft was recommended by Progressive and boy am I glad I listen to their recommendation. I was rear ended and the damage was extensive but CarCraft towed my car and handled it like it was their own car. From the first estimate to completion I was kept me informed the entire time. The car was ready before Memorial Day weekend as promised and not only does the car looks like new the interior was made spotless as an added bonus (it is an 8 year old car!). If you need an honest, hard working repair center for a car damaged in an accident this is the place to bring your car.

I was rear ended and CarCraft was recommended to me by my insurance company. I was so pleased with their professionalism and their work. My car is now good as new. They also took the time to professionally clean and wipe down all surfaces. Also, my car was ready earlier than expected and I was able to return my rental car at their facility. I highly recommend CarCraft for their excellent service and professionalism.

Juan Smith was very professional and helpful. Listened very carefully to my concerns and addressed them all to my satisfaction. Work was completed early. The work was very well done. He kept me up-to-date everyday. I would recommend Car Craft to anyone needing auto repair.

Ive known and been to CarCraft Collision for repairs on my car and my friends vehicle after separate accidents. Juan and the rest of the employees are all very friendly, communicative, and incredibly helpful. The repairs are meticulous and the work is done on or ahead of schedule. Car repairs are hard enough, but CarCraft goes above and beyond to make working with them convenient and easy. Cant recommend their shop enough!

Outstanding services. They a craftsmen that take their trade and your vehicle seriously. Prompt and professional.

Recommended by my insurance company. Definitely a family atmosphere. Repairs needed were extensive and CarCraft nailed them all! The vehicle was completed days before expected. Once the weather warmed up, we realized the AC no longer worked. (Body work was done in Feb) I contacted CarCraft (David, Owner and great guy) He confirmed it was caused during the accident. David had the part in a day and completed in a few hours. They will get the job done and done right.

Perfection as usual. Better than some dealers ive used.

I used CarCraft for repairs after being in a rear-end collision. The staff was direct and gave me the straight facts regarding the damage to my vehicle. Juan is a consummate professional and I recommend him to anyone needing repairs on their foreign (I drive a 2016 MB ML350). The car looks just like new now and I couldnt be more pleased with the repairs. 100% satisfied. Thank you CarCraft!

Very professional and friendly staff. Repair workwas impeccable and completed on time. Price was very reasonable too. Will definitely use again!

Highly recommend. Great work and great customer service.

Great people. Very happy with them. I had bad accident and they fixed my car. They work with you. They even follow up with the car rental and renewed my rental when it was needed. I would definitely refer my friends to them.

Absolutely amazing work and customer service! Juan and Tom were the best people to work with. I dropped my car off for some minor body damage on a Monday and by Wednesday at 4:00 I had my car back! They did an amazing repair job and cleaned the inside and outside of my car. They definitely followed the “leave things better than you found them” saying. Thank you!! Highly recommend!!

Outstanding service. Great quality. Fast turnaround time.

For all of you out there that own a classic vehicle and are tired of getting the run around from these so called Restoration shops. Then you need to contact Dave Glista at CarCraft Collision Ctr in Springfield, Virginia. Dave and CarCraft will do what you want done no matter how big or small the job entails. Daves a straight shooter hell make recommendations and address all your concerns. But most important, hell treat your CLASSIC as if it was his own. I HIGHLY RECOMMEND CARCRAFT. Thank you

My car was T-boned by someone who ran a stop sign. The individual who had primary responsibility for the collision work and paint should receive a reward. The work was done PERFECTLY. The car looks showroom perfect.Thanks CarCraft!

Did the job in a shorter time than they estimated. That was nice. There check out was quick. And the job itself was well executed.

Workmanship is excellent. Mr. J Smith was very attentive and responsive. Coordination with insurance company was seamless.

Tom and Juan treat all of the customers like family. I am glad that USAA uses Car Craft as an approved business. The service is wonderful and the work is superb. Thanks Car Craft.

My car needed to be repaired after being involved in a fender bender. I chose Car Craft Collision Center specifically because John Yaksima works here. I couldnt have been more happy with the service I received! John and the staff made sure my car was well taken care of. I took it in to have the rear bumper replaced and it came back to me just a few days later looking brand new - all cleaned up inside and out! I appreciate the extra bonus of receiving my car back this way! I would definitely recommend this shop to anyone needing work done on their car! You will leave with a smile on your face guaranteed!

These guys bent over backwards to make sure repairs were completed quickly and safely. They delivered the car so my stranded wife didn’t need to get a ride to pick it up. It was a little thing that made a big difference.

Tom, Juan and everybody at CarCraft Collison Center was amazing. The level of customer service was very good, and the repair was great!

This shop is amazing. They do wonderful work keep you informed of the status of your vehicle and are always polite and helpful. They walked my daughter through the process and helped her understand all steps needed to get her car fixed a d get a rental. Would suggest them to anyone who needs body work done on their vehicle

Once again, CarCraft did an amazing job on my vehicle. Theres a reason I keep bringing my cars here. They do great work at a reasonable price. A hearty well done to Juan and his team!

I highly recommend CarCraft for any of your car needs. My family has been going here for 25+ years because they do qualify work and have excellent customer service.

Very friendly staff. Super efficient and helpful. I will have all repairs done there in the future.

These guys are amazing! They knew we were in a bind to get on the road for a road trip and, they not only got our van fixed 3 days early, they offered to return our rental car so we had one less hurdle!Very professional, awesome about keeping in touch through the whole process, and always positive when we spoke on the phone... I would trust the safety of my wife and daughters with their craftsmanship; dont know what else I can say beyond that!

I went to CarCraft for a second opinion on some trim work. I worked with Juan who was courteous, effcient and communicated frequently. The team at CarCraft did the work professionally and in the time and price they quoted. I will absolutely go back to them and would recommend them if you need body work your car.

This is truly professional car repair body shop. They are first class in many aspects. They even provided photos of your car while in repair. I have never seen that. That is true transparency and they took me home and brought my truck to my home. Thank you Dave and Juan an the entire Carcraft Team. They are truly a USAA recommended body shop.

Overall great experience with Juan and Tom within the office...

This was a ridiculously easy experience and will now use CarCraft for both of our vehicles. I was in a small fender bender and CarCraft was communicative, effiencent and fair. Exactly what I needed!

CarCraft botched my paint repair, had to redo 2x, causing long wait to get the car back. When I picked it up, it had a GIANT stain on the drivers seat, like someone moved the car with a drink in their hand! I pointed it out, and they attempted to clean it, didnt work. They didnt know how it happened. Since it was an exterior repair, to have this issue was completely unacceptable since they didnt protect my seat while moving the car around. To their credit, they paid for a new factory skin, which they should have since it was completely their fault. But the aggravation was enormous - my brand new car messed up in their incompetent hands and additional time in another shop since I wouldnt allow them to touch it again. I DO NOT RECOMMEND THIS SHOP TO ANYONE. No stars.

Two separate times I was hit by inattentive drivers on cell phone...… Carcraft Collision Center worked directly with insurance and made it a hassle free experience in getting my vehicles repaired. Staff professionalism, craftmanship, attention to detail and speed of repair were amazing both times. I strongly recommend a call to this facility if in need of superior repair work at more than competitive pricing.

I am not sure how this business has these positive reviews, near perfect at that....From my own experience I urge you to STAY CLEAR of the establishment. Sent to them by insurance post accident (not my fault). They kept the car for days, additional damage was done to the vehicle for how it was just dumped in their back yard and sitting there without any inspection. Gave stories for estimates, inflated estimates for repair afterwards on paper. Overall, do yourself a favor and simply do not patronize the business. There are many other reputable, professional, and quality shops in the area that can be used instead of dealing with this establishment. The best thing I did was get my vehicle out of their shop as soon as I could. I did further research and found an outstanding shop in Alexandria. Lesson learned! Would give zero if was an option.

Great service with professional staff. Juan was fantastic.

I have had to use Carcrafr a few times over the past 20 years and the have always done a beautiful job on my cars. The cost is reasonable and they work with my insurance. I wont go anywhere else to get my car repaired!!

Another car ran into the back of my car.

Professional and quick. Outstanding work. If you use USAA in NORVA, this is the place to go. Ive (unfortunately) used them for years... 8-)

So over the years of owning my Q50s, I have had a few bumps along the way. Due to insurance purposes, I was send to the recommended repair shops. Most did the job but at a higher price and each left some minor damage on the interior from the repair, (Caliber Collision) Small fender bender from a lady trying to park her car, hit mine, the usual story find a repair center.My mechanic recommended CCC and for the rest of the time I own a vehicle that requires repair, this is the place. Up to date notifications and people that care about your vehicle. I was informed the vehicle was ready 2 days ahead of schedule and it looked amazing. You will not be disappointed.

Carcraft is amazing, above and beyond service and mastery of car repair! My 2021 corolla hybrid looks brand new again after a large SUV rear ended me and caused about 9k of damage. Juan made me feel so much better during a tough time with the insurance process, checked in with me about repairs and even helped with return of the rental vehicle when my car was ready a week early. Dave, one of the owners, even drove me home when I left my car to be repaired which was an hour our of his way. I can’t thank these people enough, they are the best car people i’ve ever had the privilege of meeting. This is the place i’ll go for body work from now on, you won’t regret taking your car here!!!

I was rear ended by an uninsured motorist. My insurance company referred me to a different place nearby that didnt have the best reviews. I was told by friends CarCraft is the best. So I chose CarCraft. They made the entire experience a joy from start to finish. They put me in my rental and had me out the door in minutes. They kept me notified of the entire process and had my car finished 3 days ahead of schedule. I picked up my clean, beautiful car this morning. It looks brand new again. Best experience I have had. They are true professionals. The customer service is outstanding. They treat you like family. I highly recommend them. I will never go anywhere else.

Quick and accurate estimate for repairs after accident; helped move the insurance process along very quickly.

Juan provided excellent customer support. He kept us in the loop throughout the body repair process.

Our car was ready one week early, thanks to the outstanding service of CarCraft Collision. They work extremely well with my insurance company - USAA. A special thanks to Juan Smith who stayed late to get us our car even though he had a personal appointment to get to.

My car was badly damaged in a parking garage and required body work. From the moment I entered the business, it was a great experience. Jan and Tom took great care of me. They were both professional, courteous, knowledgeable and extremely kind. While my car was undergoing repairs, I received regular updates on the status of the parts order and the target completion date for the repairs. My car was actually ready earlier than expected. This shop will always be my go-to or recommendation for body work. They are awesome!

We are very satisfied repeat customers.Carcraft Collision center has been our go to body shop for the past 15 plus years. Most recently they repaired major front end damage to perfection and had the car ready prior to the estimated completion date. We enjoy working with Juan and he always treats us like family.He coordinated with our insurance company, car rental and emailed us with status updates on the repairs. We couldn’t be happier with the Carcraft team!

Always ask for Juan. He will make sure any and all damages are returned to Factory specifications if not better.

Fantastic staff! Excellent customer service. I walked in, was greeted warmly, and was helped promptly. The staff were straight shooters, answered my questions thoroughly and gave excellent advice! I would highly recommend to anyone who needed work done as the staff really make it simple for you.

The staff is very communicative and have an auto-email system to keep me updated on the status of my repair. They did great work and I would definitely recommend to others.

Nobody wants to be here, but accidents happen. These guys communicate well, deliver your repaired vehicle in a timely fashion, and are just generally easy to work with. Picked them from my USAA list of approved vendors and i was happy with their work.

Great experience, fast and quality work. Very professional staff. I would go back if I needed additional work and I would recommend this company to my family and friends. Jeff A

My parents have used this shop a few times in the thrity year theyve lived in the area. I too have now had them work on my car. The customer service is great, they are friendly and always keep you informed. The work on my car was fantastic, the thing looks brand new.

Quick and easy … kept us updated every step of the way and most importantly made the car look brand new again! Thanks so much! Cyndie Camperson

My job was expertly handled. Fast and courteous work.

Good customer service and the repair was professionally performed. New bumper and tail light installed.

We ended up not getting our car repaired as it turned out to be a total per insurance. Juan at Car Craft was extremely attentive, prompt and professional dealing with our claim and working with the insurance company. I would return to them if needed.

Amazing shop and people!

Brought my car in for a fender bender Tom was great in assisting me getting set up and working with the insurance company. The work was completed in a timely manner and my car looks great just like new :) ...the staff is very nice

Great experience - 5 Stars!

This place was recommended to me by my insurance company after I accidentally ran into a fence and had to get my headlight replaced and front corner of the car.I did have to wait an extra day than I expected but that is my only complaint about Carcraft. And honestly, I cant fault them because this my first time using them and things do happen beyond everyones control. Besides, everything else I was pleased with. The staff is professional, helpful, and friendly. And I was super impressed with the work they did on my car. It looks better than when I first bought it used! They also fixed a problem I had with one of the seats that my regular mechanic could never get right.I would use them again. Recommend.

Finished the job early than promised and did a wonderful job!

They were absolutely great.

I had some minor scratches on my drivers side door that other body shops wanted to charge $600 to repaint. The guys at Carcraft worked a miracle with some touch up paint! It was much appreciated in these economic times! You would never know the car was scratched.

Did pretty good job on my car

I am proud to endorse the USAA-approved Carcraft Collision Center Inc, located on Backlick Road in Springfield, VA, for top-notch car collision repairs. Over the past six months we have had two fender benders, involving two different cars, resulting from backing out of parking slots in small parking areas. One was my fault and the other was not. Both cars were taken to Carcraft for repairs. These folks, especially, Juan and Tom, are all about customer satisfaction. They give honest estimates that are accepted by USAA without question. They keep you advised of the progress and when you can expect your car to be finished. You don’t want to have to visit them, but when you do you get excellent service and results.

I dropped off my vehicle at Carcraft for a repair after being involved in an accident a week ago and received 5 star customer service! The guys over at Carcraft repaired my vehicle in less than week, called me and let me know when it would be ready for pick up, and even checked in my rental car for me. Not to mention, they washed my car and left it spotless. I am truly impressed by their outstanding customer service. They are all so polite and professional. Accidents are a pain to deal with but getting my vehicle repaired by Carcraft was a painless and enjoyable experience. I’m definitely contacting Carcraft for my future body shop needs, they are so amazing!

Great service/repairs. I recommend highly!

Decent people who dont try to gouge you.

Great shop, great staff and a really nice owner. The work they perform is always quality.

They did body and bumper repair.