Zach and Nic were extremely helpful in fixing a large dent and scratch a runaway shopping cart put in my Z. Came in and got a quick estimate, talked over options and set up to have it repaired that Thursday. Went to pick it up and not only was it $100 less than the estimate, they had buffed out my headlights as well. Chatted with Nic about the car and understood that he really cared about it and enjoyed it.I added some before and after photos below of the scratch and dent, as well as a photo of the headlights.
Couldn’t recommend them enough, they were so helpful and very nice. And was very efficient in helping look and excess my Jeep!
We had a great experience with Zach at Dings ‘N’ Things. He really went out of his way to help us. After someone backed into our truck in a parking lot, and didn’t leave a note, Dings ‘N’ Things did a wonderful job fixing the damage and making our truck look even better than before. Customer service is an A+ with these guys. Hopefully I won’t need their help again but if I do I will certainly be back.
Alright. I took my car to the shop because my driver side door got messed up from an accident. The lock didn’t work, the door was dented in, but more importantly, the lock didn’t work. I made sure to emphasize this. I take my car to the shop, leave it there for a week, I get it back, it looks great! The drivers door was unlocked so I didn’t check to see if it was fixed but as soon as I shut the door, the door latch rattled as if it was still broken. It was. I had my car for 30 minutes and it “broke” just like that. The insurance company of the guilty party gave them a check to fix the door AND THE DOOR LATCH. I take the car back to the shop and explained what happened. ZACH told me he’d start looking for a new door latch so that we can get it fixed ASAP and that he’d call me. A week passed and no phone call. I call again and this time he tells me he’s still looking and that I should look as well. Mind you I’m busy with school and work so I don’t have time to be looking. I understand that for my Honda del sol, it’s hard to find parts for it :) so I gave them another week. I got my car back March 26. It’s been 4 months and I’ve yet to get a call back. I’ve been busy. But I recognize that I made a mistake believing their word because obviously, they didn’t keep up with it. The door looks good. But I wanted my lock fixed because it’s very inconvenient for me to keep on reaching over from the passenger side every time I was to get it. At least the door looks good tho, right?
Highly recommended! Nic and his team at Dings & Things are the only place I would refer anyone for body shop repair. Great folks, honest and very professioanl.
All i needed was a hood and radiator support which i bought and they wanted almost $3000. Didnt help at all. Overpriced overrated greedy rude people
I was referred to Dings & Things by a colleague after being rear-ended. Zach and Greg were so kind, professional, and awesome to work with in general. The repair was done in a timely fashion and when I picked up the vehicle, the interior had been cleaned as well and the whole vehicle looked brand new! They made my experience as stress-free as possible and I would recommend their services to anyone.
These guys are the real deal. Friendly, helpful, and knowledgeable. Even though I’ve never done business with them before they made me feel like old loyal customer. I guess I am now.
Zack and the other guys at Dings & Things are amazing. The work is top notch and they really do care about customer service. I would highly recommend them for any repairs to auto body repair and/or painting.
They did an awesome job! A friend scuffed my car backing out and after they worked on my car it looked like it never even happened. Great job keeping you in the loop of everything going on. Fantastic experience! If I ever need auto body work done in the future this is the place I’ll be going 👍🏼
Got into an accident out of state. Was able to come in for a free estimate and they got my truck right in. Worked well and professional with me and the insurance and they took care of it all. My truck looks better than before! Great experience.
Dings & Things was a DREAM to work with. I was in a kind of strange situation where a local business damaged my car. They walked me through every step of the process, and had my back in every way. They had my car in and back to me in just a few short days and had a rental ready for me during that time. Zack and Nic were so helpful and honest. They even brought my car back to me to trade the rental while I was working! They went above and beyond and I cant say enough great things. I would most definitely send friends/family/co-workers their way.
Above and beyond the service, no body shop can match there quality of work, and theay treat you like youve known them for years you can make a friends with them from the gift go. And also theyll tell you straight up and not give you a bunch of B.S. I would never take my vehicle to anyone else. There better then the ones who claim to be the best and slap a lot of unnecessary charges on you
Zach was great about keeping me informed on what was happening, and took care of everything with my insurance company. Car was done quick and looked absolutely amazing!
I have had two vehicles repaired in the last 4 months. The work is fantastic and the fees are reasonable. Zach is extremely accommodating and makes the process so easy. I give this shop my absolute highest recommendation. I will never go to another body shop.
Zac and the guys worked their magic and got the front of the truck looking better than before the accident. Highly recommend and will be going back for all my body work when needed!
These guys are the best! I took my car in to get some cosmetic damaged fixed. Zach was great to work with, giving me a great price on repair costs and having quality work done with a quick turnaround. The communication was great and over all a painless experience. They have a customer for life!
They were very professional quick and very helpful
This company just repaired my Lexis RX350 bumper. I am satisfied with my entire experience. Especially with Nic he was super friendly and promoted process delivery. They even repaired several areas I did not mention. Also, I was asking about my daughter’s car because the paint needs some touch ups. He said he didnt have the same color, but he will make it for me. The service and overall experience was great.I strongly recommend this company.
I was looking atound for quotes for my side mirror to be replaced. And the guys here were super Dooper nice and friendly.
Absolutely remarkable experience! Nic and his staff at Dings & Things (D & T) deserve a ten star rating, a five star is simply not sufficient for the extraordinary repairs and outstanding customer service D & T provided. My daughter’s Jeep needed significant work after an accident in the recent cold and snowy weather. D & T was highly recommended, so my daughter and I made an appointment and arrived at the shop in the morning. We were met right away by Nic. He was very pleasant and courteous and listened carefully as we explained how the accident occurred and our desires for the repairs. He inspected the damage and then promptly wrote the estimate. We appreciated his respect of our time so that we did not have to wait for the estimate to be completed. He explained the repair process in detail and supplied a tentative schedule once parts were ordered and received. We then went to several other shops to get estimates. D & T not only offered the best estimate, but was also where we felt certain the repairs would be done professionally, on schedule, and with no surprise extra expenses. We returned to D&T and asked Nic to perform the repairs, finalized a time to drop off the Jeep, and they were on it! Nic also gladly offered a loaner car that happened to be available at the time. The Jeep was completed as promised and the results were amazing – showroom new with excellent craftsmanship and attention to detail. In summary, if you are in need of auto body or collision repairs and want them performed by a superb company that delivers exceptional, high quality results, treats customers in a welcoming, friendly manner, takes pride in their workmanship, is honest, reliable, fair, and trustworthy, your first stop must be D & T!
I am totally impressed with DingsNThings. I dealt with a gentleman named Zach. I scuffed the paint on my wifes 2020 highlander, and it now looks like nothing ever happened. There were some white specs that showed up on the paint the first week she had the car, and they were able to get those off as well. The price could not be beat either I might add. I asked about some hail damage on my truck, and they repair hail damage as well.
Zach helped me. I had no appointment and he helped in a matter of a minute. Very happy and will be back
These guys are the best. Fast, professional, and do great work. Highly recommended.
Highly recommend this place.
Awesome customer service! Wont be going anywhere else in Springfield.
Had my 3rd job done by Dings n Things. Super pleased with these guys. First job was a door ding on my Mustang. Looked like it never happened and I am picky. Second job had to have a trim piece replaced on my Mustang. That went perfect. BUT the best was they saved my 16 year old truck from being a total loss. Somehow they found hard to find parts and made my truck look like new! I will admit that I can be very hard to make happy on a shop when it comes to body work. These guys nailed it without me having to say a word.
I went to get an estimate on my car and they were able to get it in right away. Super nice and professional and definitely the best price around town! I will be going back to them if I need anything else fixed!
These guys are always reliable, HONEST and do awesome work. I’ve had them doing repairs on my cars for near 20 years now. They’ve always given me the best price quote in town for the job and have always delivered excellent results without nickel and dining me to death if they had to go an extra mile. Their staff is friendly and professional and will go out of their way with even the little things here and there that help to make customers happy and satisfied. I highly recommend anybody looking for collision repairs to add dings-n-things to their quote list. Ask for Nick. He’ll take his time with you.
Great Job on fixing my SUV from a car accident. They were very knowledgeable and accommodating.
Absolutely Love these guys. Professional, efficient, helpful, and polite. And my cargo van looks better than ever!What more could you ask for?I will absolutely be coming back for any body work I need.
Went in to get a estimate on my brand new Mustang (body lines were not matching at the fender and door). They looked at the car, made adjustments on it, took less than 5 minutes. Body lines were now perfect. I was ecstatic, and ready to pay them, and they said No charge!!!!! I can promise you there are shops that would have taken it into the garage, kept the car for at least a day and charged me several hundred dollars. That right there shows me this shop is legit and its hard to find good honest shops these days.
Best place ever
Really great service, interested in my issues, friendly personnel and fair price. Would recommend!!
Always a great group of people and will let you know exactly what you need. Turnaround time is great!
Great service, great value!
These guys were absolutely wonderful. Not only did they fix my car, but they went above and beyond and loaned me a car and washed and vacuumed my car while they had it. They also were very nice and informative with any questions I had, as this was my first insurance claim Ive ever made. Great shop and wonderful service.
These guys are amazing! They came highly recommended from a good friend of ours and they did not disappoint. They did a great job repairing my Yukon after my wreck. They worked directly with my insurance company, did the repairs in a timely manner and my car was cleaner than I think it’s been since I’ve purchased it. Nic took the time to explain everything that had been done and made sure I was completely satisfied with their work. I hope to never need them again, but if I do I have definitely found a new car repair place! Thank you for doing such a great job!
The best craftsmanship in town, with the friendliest service at reasonable prices. I cant recommend them enough.
Nic and his team at Dings’ N’ Things makes fixing your car as easy as possible! They always do an exceptional job in a timely manner. Nic is one the most personable guys you have ever met and always goes out of his way to deliver outstanding service!
The staff are all great. Very kind and knowledgeable.
Went to Dings & Things after I ran into a deer on a recommendation from a friend and Im glad that I went. I cant say enough positive thing about them. I got the car back and the repairs look great, I cant even tell it was damaged plus they returned it cleaner than when I dropped it off! I want to mention the outstanding customer service. Stephanie was so nice and professional answering any questions I had and communicating through the insurance process. Great job!
I contacted them about a mirror cover popping off and part of an arm rest on a door needing to be popped back into place. Without hesitation, they got right back with me and told me to come on in and they’d check it out. When I arrived, Nick was able to fix both issues within a matter of 3 minutes. No charge, no hassle. Right away when I walked in the door he was ready to help. I appreciated his kindness. I would absolutely recommend this company just based on their positive attitudes and genuinely wanting to help customers find a solution to their problem.
I had several paint chips on my hood and two dents on my door and back bumper. I went in for an estimate on how much it would cost to fix everything. Keep in mind I’m a broke college student! I didn’t get his name, but one of the guys fixed up some chips, cleaned up the smaller dent so that it isn’t noticeable, and told me how to fix the larger one in the back, and didn’t charge me at all! It took less than 20 minutes and made my whole day! (The other shop I went to for an estimate told me it would be over $3000!)
These guys did the absolute best job.. Ive never filed an insurance claim and they were so helpful not to mention amazing work! Nick was the best thx
I dont usually write reviews but I think they deserve one. Very attentive & *genuinely* caring & friendly. I loved this place! They made things so easy from day 1. The list of shops my insurance gave me didnt include Dings n Things but they would cover any place I chose. So I asked my friends their experiences & who was their favorite & a friend recommended Dings n Things. I went to about 4 or 5 shops here in town & got quotes, including the top-rated shops in town & those on my list from the insurance. Nic looked my car over way more thoroughly than the other places, answered all my questions, explained everything I would need done, & helped me as soon as I walked in - no wait. Plus, Im only 19 so I cant get a rental car. They gave me a 2014 Sonic loaner car free of charge for the week. I loved that car. I have a 2014 Mitsubishi Lancer & just got it back today, it looks great! I will recommend them to anyone I know who needs work on their car & I will be going back to them if I ever do again!
Extremely friendly people who truly understand customer service and the importance of a first impression. Nick went above and beyond to help me get back on the road. I will absolutely be coming back when I need anything else!
My friend recommended them and even my co-workers are impressed. They did an amazing job fixing up my Honda after the paint oxidized on the hood, trunk, and driver side panel!!! My car looks amazing!! I would give them 10 stars!!! Ragan Wright
Dings & Things painted a large section of the car handle on my Ford Edge. It looks brand new. Every other repair place I talked with wanted to replace the handle and charge us over double what Dings & Things did. They got the work done quickly, for a great price and the handle looks like it did when I bought the car. They did a wonderful job.
This shop is a dream come true. Great people who treat you like a favorite family member. They worked with the insurance company and got my car back in better shape than before the accident (clean 😃). Go here for transportation happiness. Thanks Dings & Things!!
They are super friendly. They made sure to take care all the the little details. I wish I could give them 10 stars!!! Thank you!!!
I came in to get an estimate on my car door dent and they immediately came out; fixed it and no charge! Great place, great people! Highly recommended!
Fantastic customer service and craftsmanship! Take it to Zach.
Nic was super friendly. He went out of his way to help me. Best service I have ever had. The price was fantastic and they were quick. I will definitely be returning if I ever have a accident again. I highly recommend them to everyone.
Amazing!! Had an ATM drive-thru eat my van bumper, and the bumper was hitting my tire. This place was close by and highly rated, so I swung by. It turned out they were closed, but a tech was there and actually came and unlocked the front door when he saw me outside! He took a look, then went and grabbed his tools and pulled the bumper out for me, so it no longer scrapes the tire. He told me to come back for an estimate to redo the whole thing... and didnt even charge me for what he had done today! Talk about going above and beyond! I think we have found our body shop for life!! Highly impressive!
Great body shop, I ask if they could fix another body shops mess up and have it back to me in a few day. They got the truck back to me before their estimated time frame. Great job and thanks for the extra service.
They did a great job on my moms Subaru. They even told me NOT to spend money to repaint the bumpers, which would most likely get scratched again. They went above and beyond to make the bumpers look better without repainting. Excellent job! Thanks
Nic is an awesome guy! He fixed my car to brand new condition, and even saved me a ton of money on repairs! He definitely wants to help you and not rip you off. Definitely recommend him and his team!
These Guys are the Best! Period. I always receive great service. I have been coming here 20 years and would not think of going anywhere else. You can trust them 100%
Nic and the staff at Dings & Things are first class. I have been there twice now, and both times they really went beyond my expectations with their customer service. Both times got me right in, and a fair price for the work. I actually offered to pay more the second visit because I was so thankful for him to take care of me so quickly, and they refused. If there were only more businesses like this in Springfield
Im meticulous about my vehicles. I hand wash, hand wax, and detail them myself--yeah, Im that guy.I had a minor mishap. Dings n Things made it right again. They even went above and beyond. It is hard to impress me, but they did! Highly recommended!
Great experience and very helpful
This car repair shop provided me with the most stunning display of customer service I have received in years. My car needed repair as it was involved in a fender bender. I was calling around getting estimates and Nic was so friendly and kind when I called. She asked me to email her my estimate. So I did just that – but she didn’t get my email so she called me back to let me know she hadn’t receive it and wanted to make sure I was still sending it over. She asked me to bring my car by the shop and I did so later that day.Before I went to Dings and Things, I went to a different repair shop. When I walked in the *other* repair shop, I had to ask the front desk person for help and wait for a response. I was not feeling good about using the other place, especially after they told me my car would be in their shop for many weeks. So I brought my car to Dings and Things, walked in the door and I kid you not, I felt like family. These employees – every single person working in that shop – made me feel welcome, accommodated and helped! I felt hugged… like they wanted me to be comfortable. I literally felt like I was working with family members. After a quick inspection they told me they would need my car for a only a week. Since I didn’t have rental reimbursement coverage on my insurance (all consumers should purchase this coverage! Don’t make my mistake!) they offered me a rental at an extremely fair price. Turns out, my car was totaled, so they didn’t actually do any work but my experience warrants this feedback. I will definitely bring my next car to this repair shop. Thank you for the service – it was so comforting during an extremely stressful time!
Great group of guys and gals here. Friendly service and VERY professional operation. Anything you could want from the big guys you get here, with the small business price and service.
Great service and great price on what I needed done.
Did a fantastic job on my truck.
Best Body shop in town 😊First Rate Work
Best place to take your vehicle . Friendly service, great environment, very family friendly
I have used this shop for 30 years. They currently do all work on my fleet of 20 plus vehicles. They do excellent work at a very fair price. Always on time and done right!!
Had a dent in the top of my fender so the wife looked around and found this place and the reviews were good so she stopped by. She had a gentlemen look at the dent and he told her they could fix it. She pointed out that there was paint damage and he assured her that they could fix it and quoted her $75. When we went to pick it up the dent was gone but the paint was not fixed. She went in to pay the bill and the price was now $100. My wife told them she was quoted $75 and also pointed out that it wasnt fixed. They went out, looked at the repair, attempted to buff the paint some more and decided they couldnt fix it. At this point they agreed to lower the price to $75. We will still be looking for a body shop to do the job that they said they could do.
Been using Dings for my service fleet for 25 years. Wouldnt go anywhere else. Fast turnaround. Helpful advice when there is a way to cut costs.
These guys are great! Did a fantastic job on my Ford Focus, and awesome customer service. I would highly recommend.
2nd time fixing my car and Nick and Stephanie are truly amazing . World class customer service and world class work . My car looks newer than it was when I got it ! No better prices in Springfield MO and I would never go anywhere else . Thank You guys !!-Pierce
Someone backed into my car and had Equity insurance. The insurance company gave the run around and Dings and Things saved the day. Repairs were prompt, thorough and exceeded my expectations. I would highly recommend these folks to anyone needing collision repairs. The car came back fully repaired, washed and detailed. Thank you for everything to the staff at Dings and Things.
So glad I decided to have my truck repaired here after a collision caused my 2018 Silverado 13k in damage. Stephanie provided AMAZING customer service throughout the entire process. I have never delt with a situation like this so I was skeptical about how my truck would look after the repairs and I could not be more pleased with the outcome; it looks brand new! I highly recommend anyone looking for quality auto body repair in the Springfield area choose Dings & Things Bodyworks.
They are the best, always take care of us with great work, customer service and quick at what they do!!
I went today for an estimate for my hail damaged car. It does have quite a bit hail damage. But is a nice 2010 totally loaded Ford Taurus Sho. When he learned it was not an insurance claim, instead self pay, the mans exacts words were Why would you buy this? And let me know it would be a minimum 5000 to repair, possibly more.I let him know that I liked the car and it runs good.I felt insulted being questioned about purchasing a good car.I specifically came to your business because you have good reviews. Thankfully youre not as rude all the time*edit to replyDents on a car doesnt determine how a car runs. I definitely wont be back for a future estimate.Im not concerned about the hail damage what matters is that it runs good and the decision to purchase the car is not your business and was a wise one made by my husband.Your opinion of the decision to purchase the car was not needed, nor did i ask for it. You did not have a legitimate reason to ask why i bought the car I bought. I will keep those decisions and questions souly to the person who works and earns our income. I asked for a quote to repair hail damage. Period.
A close friend of mine recommended these guys, and I’m glad he did! Nic and the crew are amazing at what they do. I was in a 4-car accident, and they made my Chevy Silverado back to where it was (or better) before the accident. Beyond their great work, their customer service blew me away. I quickly realized Nic was on my side with the whole back-and-forth with the insurance company. What could have been an annoying pain was made easy thanks to these guys. He pushed the insurance company to let me have better parts - not just a bunch of reused stuff. I trust Dings N Things 100% and highly recommend them.
I cannot begin to express how pleased I was with this business. I went in to make an appointment. The owner came out and fixed a bent door on the spot. Wow! Now thats what I call service! I would highly recommend this business!
Very happy that I chose to use this place over a few of the Insurance company recommendations. Looks great and done in a timely fashion and fair price.
They go above and beyond. They repaired things on my wifes car that they didnt even need to do. It looks better than it has in years.
** update: they did a great job on the car and it actually came out cheaper than their quote by over $100. Also had them work on my other car and it was done very well as well.I dropped my car off yesterday and was told they would call me back. Halfway through the next day I called them and found out the technician that did look at it yesterday is not in today so they cant tell me anything. Had I not called them would they have waited for another day to call me back? Ill up date my review when it is all said and done and hopefully give more stars then. So far I have not been impressed. I did give two stars for now because Stephanie was very nice on the phone and very apologetic. Again if the rest of the service ends up being good I will raise the stars on my review.
Best customer service and excellent quality work
Awesome service, above and beyond my expectations. Highly recommended. Ask for Nic.
Ive been going to these guys for 20 years because they do the best work in town. TC, Nic and Stephanie are all great to work with and their staff gets the job done right and on time.
I unfortunately let the garage close on my back bumper not once, but three times. Nick and crew fixed it to make it look like a brand new bumper on my 2003 Acura. I have also referred others to them and they have been very happy also. Thanks Dings N Things.
Greg Mertz and crew at DingsNThings serviced my Suburban after a run-in with my garage! They were fantastic to work with. Extremely professional. Quick turnaround. Would highly recommend them for anyone in need of automotive repair!
The customer service is awesome! Being newer to Springfield, I could not have been referred to a better place. Nic took care of me right away. Had a small hiccup along the way, but never hesitated to fix it. He personally picked up and delivered my car back to me in the same afternoon. He went out of his way by vacuuming out my car and spraying the mats. To top it off, he gave me a gift card to Cesars Old Mexico! Thank you, Nic! I will definitely refer business your way!
Awesome crew and they do a great job
Great people and great service!
Very helpful and attentive auto damage repair service.
Worst Car repair shop in town. I have always went to Jordan Valley Auto Body for years but wanted to give a new Locally owned Small Buinsess a try, worst mistake ever. NIC Mertz the Repairer is a joke. He came out and walked around my 2012 ford focus to point out the damage I will find more damage when I take the bumper off as to say he tells every customer this so he can steal more money from the insurance companies and had his lazy front desk lady who returns calls when shes leaving work eating a sandwich so when you have a question about your repair being done she uses that as her way of saying, Im not at my desk right now to pull up your information. Nic wrote up an estimate with 2 rear tail lights. Easy work to put in a Ford Focuss tail light, I had planned to do it, but he said he would order the parts and charge to install the driver rear side. When I got the car back 7 days later after the estimate clearly says 2 days to repair the vehicle. No communication was even made to my wife and I on how the repairs were being done like Jordan Valley Auto had done in the past. Nothing was done until the day it was half way finished. With a call saying your vehicle is done and can be picked up. What a sales scheme and a waste of money and time. I can send pictures to show proof one rear tail light was only ordered and installed. The back driver side tail light is still broken and collecting water. Everyone who works their looks forward to the 5 o clock neon close sign to turn off. They are so lazy and focus on things that are not work related around customers. It makes the expirence so unprofessional. I hope Dings & Things see they cant 50% do the job and put in 40% of effort each day they wake up and walk in those doors.Thank you
Great place to get your vehicle back to showroom condition!
Ridiculous!! Had emergency by backing up and pulling half front bumper off,Call the shop and explain to lady what happened and if they can atleast make sure it wouldnt completely fall off till set up a replacement for bumper at their shop.She says bring right in and I informed her I was driving across town.I get there and same lady says everyone just left for hour lunch!!!Really...On top of everything she has nerve to tell me it would probably be a week before could get it in anyway.Wouldnt waste my time ever calling them in future.
Fantastic people to work with. The work preformed was exactly what we discussed, no suprises.
Amazing customer service, took half the time I was expecting, great quality work. I couldnt have asked for better place to trust my suburban with.
Dings N Things did an awesome job. My work was done fast and they knocked it out of the park. I would definitely recommend this business.
Friendly and very informative!
Great place! Good work.