Love these guys. Theres a reason they are always busy! They are great priced, straight forward with every situation AND they dont try to upsell you for every little thing. Honestly, thats why I still drive from Eugene to give my business to these guys! Keep up the GREAT WORK, Outback!

Very helpful reasonably priced. Highly recommend especially if moneys tight.

These guys are amazing. When I bring my vehicle in, I never feel like they are giving me the run around with diagnostics. Their prices are fair and they get the work done in a timely manner. My grams told me about this place, it’s been my go-to mechanic shop since. I am very pleased with the customer service and friendly manner of every staff member I’ve interacted with. Cannot recommend enough. Oh! And not to mention the fact that he doesn’t ever take advantage of my lack of knowledge of cars! I have a hard time describing some of the issues that I’ve had with my vehicles and he’s never been judgemental toward me.

This shop is honest and very good at the job they do. I highly recommend this shop.

Had to have sisters car towed there after the clutch went out. The owner was super nice and got it fixed in 2 days even though he had numerous orders already in progress. He works fast, and works efficiently.

Great staff with there first priority being the customer and quality. Clean shop with knowledgeable staff who cares

I was traveling through Eugene and my truck started overheating and I lost the power steering. The next day I took it to outback and they fixed it in under 24 hours at a very reasonable price. This place is legit and I totally recommend giving them your business.

Always had great service. They tell me what will need work in the future and dont pressure me into doing it. I take all my cars there.

I called them with an issue that I used noises to describe, they told me to bring it on in. They kept it overnight and checked it out the next morning because it was only symptomatic on a cold start, and they called me back at noon today to let me know exactly what was going on, how much we were looking at. I decided to go through with fixing it. They called me at 3 to come pick up the car! The man at the front is super awesome, non-judgemental about my noises to describe things, and he kept me in the loop the whole time. I will be coming back when the next thing hits!

Only place I bring my car to. Gets the job done with no new problems afterward. Very nice and doesnt talk down to me when I say ditzy things.Being a woman who knows nothing about cars its off putting to go somewhere and get eyerolls and to have a mechanic not offer to explain or to act like youre a child when explaining whats wrong with your car. Chuck isnt that guy so hes stuck with this ditzy customer for life😁

Best mechanics in Eugene Springfield.Price is right and the work is honest.

Chuck is a straight shooter, upfront and about as honest as they come! Ive been a customer for over three years, and will continue.

Wishing I could have gotten in..late, still great place if you can get tow..asap on Friday...

They do good work. I trust them over everyone else in this town. I have a van and most mechanics cry about taking the doghouse off. Not these guys. Told me not to worry about it. Fixed it up nice and didnt try to sell me on anything else. I appreciate it when that happens.

Been bringing my vehicles here for a while now. Always fixed right, and always fixed fast. Chuck in the office always treats me right at an affordable rate.

Very friendly and knowledgeable!He explained what product he was going to use for my oil change and didnt try to get me to get a air cleaner too early but just let me know that I will be needing a new one next out change.Great service!

Honest owners. Thats all you can ask for from a repair shop.

I did business with the company twice: the first time I needed to change brakes in March, 2019 and they did the job very professionally. The second time I had a kind of emergency ( had to inspect my right turn signal) and Chuck agreed to check my car the same day( Monday, 17 June, 2019). They did everything quickly once again and gave me an honest estimation for orher fixes which I gonna do later. Chuck even gave me a very valuable advice on where to get affordable car parts. This is the way to conduct business: they are transparent, honest and never overprice. I will definitely use them again in the future and recommend them as a good business.

Did my oil change fast and for far less than the drive thru places

OUTBACK Automotive: This is a class act auto repair shop. Chuck and his team always listen to the customer problem before providing a cost effective solution that gets the issue corrected. When my vehicle goes into this shop I know it will come out repaired properly and responsibly. These guys understand that the next person to drive that vehicle may be someones wife, son, or daughter. . .and they take that responsibility into consideration before releasing any vehicle back to an owner. Ive had them work on 4 different vehicles and all were handled expertly. Ill be going back again soon to replace rear brakes on a daily driver. . Thanks guys!

Had an oil change by these guys last month and I was in and out way faster than big name competition. Best price Ive come across too! I strongly recommend these friendly guys to anyone. So glad the other guys where too busy to take me that day.

I dropped off my ex-husband at Craig Brothers to pick up his car from Craig Brothers (also called Outback Automotive) as they had completed repairs to his van. Coincidentally, when I dropped off my ex, my own car would not restart. (My car was gradually taking more and more attempts to start each time I started it up the last few weeks so I figured either my battery, alternator, or starter was going out.) Craig Brothers (Outback Automotive) quickly diagnosed my car and determined it was the starter. They replaced the starter and my car was up and running again in less than two hours. I could not have broken down in a better place than where I did. (I figured it was good karma for giving the ex a ride.) I felt like they had me over a barrel since the car was no longer operable, but they completed the work quickly and at a very reasonable cost. I am very happy I discovered them and will definitely take my car there again if I have any other needs come up. (They are extremely reasonable on oil changes too, so Ill be utilizing that service now!)

I have a camper on my pickup so they can change my oil outside on the outside rack now thats customer service I love this place try it youll like it

We love this place! My husband and I have taken our truck here twice now, both times weve had excellent service! Today, we dropped it off. They called to give us a quote (the truck has 200,000 miles and a cracked head gasket) and were completely honest with us about spending the money to fix it. We appreciated the honesty....most automotive companies would have persuaded us to do the repair.Also, my grandmother uses this company as well and they have been so great to her too! They treat you like family and actually care about their customers!Thank you Outback! I will certainly recommend you to everyone I know!

These guys are great I took my 05 Mitsubishi here to get my brakes and rotors redone and they did it in a very timely manner. If your wondering where to get work done seriously just go here. Johns a really good guy and the other guys that Ive met from there are nice as well and they really know what they are doing. No reason to go anywhere else, this is the place I tell all my friends to go. Thanks guys!

This place is awesome. They will work with you and call you before hand when things need to be done. Bunch of nice guys working there who will look after you. They can also pick you up and take you home if you need that service. Great place to go, so no need to shop around. Give them a call next time you need work done on your car, or just regular service for oil changes etc.

These guys have always been very fair and up front with me. I took them a used 89 suburban i was interested in buying and they did a full inspection before hand, advised me to purchase and after owning it for over a year Ive had no problems. It still runs like a gem with nothing more than regular maintenance. Theyre also always very friendly and punctual! Ive been confident in sending all my friends and family to Outback and am always happy to do business with them.

My husband John had his 1980 Chevy Pickup motor replaced by Outback Automotive. He is very impressed with the work performed by Outback. He got a quote from them and a quote from two other shops. Outbacks quote was lower by far. They have a friendly team of workers, a clean shop, Christian values and their honesty is top of the line. They were very prompt at getting the work done and when they had obsticals to work around they communicated with us on a regular basis. It was not a cheep job, but with replacing a motor we knew it was not cheep. They went above and beyond the job they quoted. We would recommend anyone that needs automotive work done to go see the Outback guys. Thank you Outback team, a job well done. John loves his new pickup.

Chuck was amazing! Having my vehicle towed there with MANY unknown problems he was quick and reliable. He could have sold me on the repairs but instead he was honest and expressed concern about me investing too much money into a vehicle that wasnt worth it. And then allowed me to leave it there until I could get it sold to a junk yard. I highly recommend him and his shop! I will definitely use again if needed (which I hope isnt)! Thank you Chuck!!!

Honestly this is hands down the best mechanics in town. From the moment I walked in and asked for help it was I received great care. They have great customer service. The work is also more fare then any were else in town .

Outback Automotive is the only shop i would ever trust my vehicle to, they are always focused on getting the job done. They arent ever just going for money, they get it done and do it right. I have a 91 dodge stealth that spun a bearing and blew a piston, they were able to find an engine and swap it in about a week. Im got it swapped a year ago and it still runs like a charm.Outback Auto mechanics are experts in quality, and very hard working.

I have been using Outback Automotive to service all of my cars for several years now. The service level, results and prices are the best I have found in the Eugene/Springfield area by far. It is awesome to finally find a shop that is focused on customer service and trust. Thanks!

I have been using B&A (Outback) Automotive for over a decade and every time the experience is a pleasure. They came through for me a few times when I was in a bind and pressed for time. The repairs were done while I waited to get me back on the road. It is very hard to find a reliable auto repair shop that wouldnt try to rip you off. Well, the guys at Outback are a complete opposite: competent and fair. Great auto shop! If you are still looking for a good mechanic, give Outback a try.

Friendly. Fast. Cost was very low.

Been using this shop for a long time. They have done everything from oil changes to a complete engine swap for me. Had a fairly big problem with a replacement front axle and seal not working out. They were great about dealing with the warranty and swapping it back out for me. Several times actually. They have also been honest when I inquire about regular maintenance. They dont sell me on jobs I dont need done. This is a good shop.

Great place good people 👍

Great and quick service! Also $200+ cheaper than most other shops in town. Would definitely recommend them.

These guys are great! No matter what the problem is, they are straight forward and wont jerk you around. Very professional and friendly to boot! This is where we bring our cars :)

Did okay work. Replaced transmission filter and fixed oil leak. Did not fill back up to the proper level. Was 2 1/2 quarts low on transmission fluid.

They replaced and fixed a few parts no charge with their free diagnostics testing and they have great prices for their brakes as well as a 3 year warranty. Fast service and friendly too!

Great service had my van back same day as promised

Good honest work

Been here a couple times because I didn’t open my eye to places that actually know what they are doing. I went in with an appointment and both workers bullied me til I was in tears . I left and never ever will be back .

Good and honest mechanics that work hard and understand the value of being honest as part of good customer service. I would recommend them, and will continue to count on them for affordable car repair help.

I walked in after getting jerked around down the road. I was met with smiles and a Can Do attitude. Not only did they stay late to fix my breaks they saved me hundreds of dollars compared to les Schwab who wanted to charge me for parts I didnt even need. Thanks for making my trip over the hills tonight much safer.

Thank you for going above and beyond for my friend Kathy Lane. I really appreciate what your shop did for her. It made me happy that my recommendation impressed her. She was very happy with your whole staff and your professionalism. Everyone was super nice.See you again on september 22nd to get my transmission stuff done. Thank you!Kalie Hartman

Quick service. Low prices. Quality work.

Great guys, did good work and on time. Worked with us on the bill as well.

Reliable and responsible. Will always go there.

Great service

Staff is very knowledgeable, and friendly. This is also a place where you can trust without question.

Good people.

Not the biggest fan of this place through my truck together too quick just to get it out before the weekend put things on wrong and seems to be full of excuses