Great place to do business with. They custom built glass sliding doors for my kitchen cabinet that are beautiful!
I called a couple of times to get an estimate on replacing a broken glass on my home window and the rep was extremely condescending to me during the conversation. I am not a window expert so I explained to the best of my knowledge what I needed and after each explanation I was talked down to. I decided to put that experience behind me and continue on with them only to receive the same condescending tone again. It was after this conversation that I decided I would take my business elsewhere.Based on my experience I do not recommend this company purely on their customer service. What their final product is I can not speak to but their customer service is piss poor.
Thermopane window repair in a day and a reasonable price. 5 star service.
The front office gals were friendly and able to subtract the 1/8 from my measurements (Im horrible with fractions) to determine the exact size of glass pane I needed for my replacement. I was wanting to wait for the glass to be cut and take it home with me rather than go back for it, so they checked with the glass cutter, and he was able to accommodate me.The gals also said the shop guys could give me some glazing points for free, and when they came, they were the easy install kind rather than the diamond shaped, easy to drop type. The glass fit my window perfectly.
I called this company and they did an amazing job. I had a storm window that needed fixed and they received it Friday and was ready on Monday. Very friendly and professional. I highly recommend this company. Great price too!
They dont keep records at all. The only record you get is at time of service so when an insurance company comes back 3 months later for an itemized bill there is no record.
Great service..and good timing!
I went in to get a 1/8 piece of glass cut on a Friday late morning, I didn’t receive a date of completion nor any calls between Friday and Wednesday. I called Wednesday morning and he said he still hadn’t gotten to my order and didn’t know when. Very unprofessional and horrible time management. I wouldn’t recommend for business.
I have used them many times for glass for windows and doors....always happy with the product. I have also used them numerous times for screens.....always happy with the product. I even used them for glass for the tops of some of my desks in my office...very happy with these as well. They are a great company that has always delivered what I needed at a reasonable cost. Highly recommend.
They fixed my passenger side mirror on my car for $20. Cash or check only. They were quick and friendly.
Pricey but friendly
Great 3rd generation family-owned business... Some radio advertising would help get the word out...😏
Just called to get an estimate for my sliding glass door. Employee was rude and would not give a time when they would come out and had no problem expecting me to stay home from work half a day waiting for them to call when he just told me Friday was a good day for them to come out. Ill be taking my business elsewhere where they are courteous to customers.
Good service. I ordered a piece of glass and drove 30 miles to go there. It was ready when in got there. Friendly staff
I brought in a section of a storm door to be re-screened, and they did a good job, and completed the job quicker than estimated. However, when I came back to pay, I found that they only accept cash or checks. Luckily I had enough cash, but I (like most of contemporary America!) use my debit card for EVERYTHING, and unless they change their policy, I wont be back!
Awesome!!!Friendly Staff,Friendly Pricing.Just About Made Me Forget How Upset I Am That I Even Have To Replace A Broken Window,Keep It Up!!! Blessings
I took a screen from front door to be re done and they did a fabulous job and it was fairly quickly done. Price was excellent. Will recommend
Scheduled appointment, very easily. Came out on scheduled day making sure that someone would be home with a phone call. Arrived very promptly and completed job very quickly. Very friendly as well.
Going to this shop is like begging a homeless man for a quarter. Youre not going to get it. Youre not going to get good service. Youre not going to get professionalism and after all that you just dont trust them with your glass and dont care to waste youre money. Trust me go place else.
Great guys, good prices, will use them again.
How does this shop stay open.? There was glass all over the parking lot and when I confronted them about it they acted like it was no biggie This shop is distasteful and wont get ANY of my service EVER. Its as if they get off being mean to potential customers. If you need any glass repairing go place else!!!!! I dont believe they care about customer satisfaction.
Professional, prompt, extremely helpful.If you need glass/car glass/window/screen repair make this your first and only stop.
Every time Ive used Avenue theyve done a fine job and are pleasant to deal with, yeah they dont take cards but whatever, bring a check or cash, no big deal. I have had zero to poor customer service at other glass physicians in town, not to mention multiple month wait times; at Avenue they have my window same day if I get it in by 10am, or next day if I dont.
I buy all the glass I use for framing at Avenue Glass Shop. Everyone there is helpful and Im very happy with the product and service I receive.
The staff was very friendly and did a great job fixing my car window. I would recommend them to everyone ☺
I brought in a lantern off of a horse drawn hearse that had a broken lense, 2 hours later it was done and looked great!
Told the front desk what I needed. He proceeded to treat me as if I didnt know what I wanted. Sarcastic attitude.
Awesome guys awesome workmanship!
What buisness of this size and assumed volume does not accept credit or debit cards in 2017? Ridiculous inconvenient and stupid.
They put in glass and left the stickers on the inside of glass . Very poor job of caulking. The caulking is not even touching the glass in some areas .
TERRIBLE customer service. I had to call repeatedly because no one would return my call. When I asked to speak to the owner, I was told that the owner had no idea what went on in the shop and didnt have any say in running the business. Everyone I spoke to there was extremely RUDE.
Good work