10 STARS! The staff was very professional, nice & just hands down amazing. Not only the whole staff but especially Janice! I have been working with her for over 2 months and she has done nothing but go above & beyond for me and my difficult/timely situation! THANK YOU Janice & staff!

Great service and very friendly environment. Ill definitely be spreading the word. Thanks again. Tyson

Excellent service.Customer service was an A+👍The guy that changed my battery in an excellent job 👍THANK YOU SO MUCH

Great experience from Mitchem Tire on Campbell in Springfield, Mo. JP and Mason explained to me in detail what i needed. Thank you both for taking care of me and the Amazing experience!!

2 thumbs up!! I needed an ID/OD inspection for tags. After 2 other inspection sites, Midas and Pep Boys, shot me down, basically as I walked in the door, We dont have time, Mitchem Tire & Wheel, on S Campbell, was courteous, sensitive to my needs, and did my inspection right away. They will definately get my business in the future. SUPERSTARS

Was looking for a new place to service out personal vehicles. Cannot get an appointment for tire rotation. Dropped off my truck at 8:15 am and went home to pack up for vacation.Had not heard from anyone at 11:00 so I had the wife drop me off. Thought that they might be about done. They had not even started on it. I told them that we were leaving and needed it back. Told them I would have to reschedule. They told me that I was next. 40 minutes later we headed out. This helps me figure out where to get new tires. Not going to be buying them here.

(UPDATE BELOW) It’s a Saturday and the John Deer dealer is closed. My John Deer yard trailer valve stem broke so my Saturday was looking unproductive. I came to Mitchem and the gal at the counter was one of the most customer service oriented people I’ve dealt with (my wife says I’m always analyzing customer service in a critical manner so that’s saying something). To top things off their top mechanic came out of the shop and said, “do you want me to fix that?” I replied yes and he took it back to the shop. I left with a Dr Pepper in hand (which was a positive customer service story in and of itself) and a fixed tire in a matter of ten minutes total. This place is awesome. I would recommend their customer service to anyone after this experience.UPDATE: Round 2 it’s been over a year since I’ve been to Mitchem Tire but I’d say my luck with lawn mower tires is not good. I came back (cause my last experience was superb) and the gal at the counter remembered me from last time. This time a different tire got a hole. When she went to get my receipt she snuck over and got me another Dr Pepper. It was a good laugh and again, another great experience at Mitchem Tire. My family moved to Springfield in the fall of 2019 and this is definitely OUR tire shop now. Relationships are where it’s at and Mitchem has it down!

Love my new tires! Very knowledgeable lady helped me find what I needed!

Why would you go anywhere else !? They have always provided great service and care for my wheels and tires!!!

Like this place and they have always done a good job on the services provided but didnt appreciate the discrimination that I felt towards me and my husband on Friday when we were told we would need to stand outside while the work was done.This unfortunately is discrimination because the mandate says people do have exclusions to masking. Your business could have offered us a mask but when you said we had to stand outside in the cold while the car tires were put on was an act of discriminations. This was your businesses choice to keep us outside and not the mandates as the mandate only requires you to recommend the mask. I would recommend you do your part and offer the mask but if the customer declines you have done your part.Many business owners recognize their rights and dont discriminate against those that do not wear a mask. Additionally the Mayor is not a law maker. Missouri State Legislators are the only ones that can make laws.Discrimination is the act of making unjustified distinctions between human beings based on the groups, classes, or other categories to which they are perceived to belong. People may be discriminated on the basis of race, gender, age, religion, or sexual orientation, as well as other categories. Discrimination especially occurs when individuals or groups are unfairly treated in a way which is worse than other people are treated, on the basis of their actual or perceived membership in certain groups or social

Very courteous and helpful. We were having a car we were thinking of buying looked at. They told us what was wrong and cost to reoair

Very honest, caring people. These folks work hard to please and go above and beyond for you. If there is a problem they will make it right. J.P. even took me back to work and returned with my car a few hours later since there was a mix up on my tires. Love the new Michelin tires they helped me pick out, with my long distance drive to and from work in mind. You will be glad to do business here. I guarantee it. And Im hard to please. :)

They couldnt get me in it seemed like they werent real busy but a girl said it would be a 2 hour wait for the guy ahead of me to get a state inspection so I knew I wasnt getting my new wheels put on my car anytime soon through them. I could be wrong but I got a vibe the girl was blowing us off. Or at least the time frame wasnt realistic. I cant really say for sure but I guess everyone should call ahead of time with them because face to face might be to much for them not sure. Like I said I cant be completely sure but didnt seem like they had a lot going on. If they did I should of called first

Was able to get in quickly. Great service and great price. Dave did an awesome job.

Ive gone to mitchem now for quite some time. Ive been to many of the mechanic shops around town and this is by far my favorite place. Prices are always fair. Issues are always well explained and Im always treated with respect whether over the phone or in person. I strongly dislike most the shops around for issues Ive had along the way. Its nice to have a reliable shop thats not trying to take advantage of people or treat them like theyre ignorant. Only negative is their cramped parking and traffic cramped location.

Only second to the Ozark location (my home shop 👌)Found time for me after 2 last-minute cancellations (😉) 2 days later and informed me that I actually didnt need the alignment. So theyre not out there performing superfluous services and charging for them, and I feel more comfortable knowing that.As a single mom, I really dont like to be made a fool of by people who think I dont know what Im doing... Which is so often the case with car repair/maintenance shops.I dont get that vibe from either of the Mitchem Tire locations Ive been to: S Campbell and the Ozark one.

This place has been awesome each time Ive been there. Theyve fixed everything within a timely fashion. Theyre honest and reliable. Overall a great place. I HIGHLY reccomend David!! Hes super chill and VERRRY easy on the eyes ;)!!Anything they provide, I dont think theres a better place in Springfield to go to.

Hands down amazing! Had a wheel I thought wouldnt hold air again...they fixed it...what really got me was the small detail of putting all new caps on the valve stems! The details matter! Excellent service!

This place is awesome. Fast, honest, and reasonably priced. Dont hesitate to bring your vehicle here, great overall experience.

Awesome friendly staff and they have always have done a great job. Thank you

Took quite a while but as usual they got the job done

Always quick and good service

These guys are the Best. They are very professional, fair prices and knowledgeable. I wont go anywhere else.

Hands down the most trustworthy shop Ive ever dealt with. Ive been going here almost 10 years and always felt they were looking out for me first and the bottom line second.

I usually enjoy a few handfuls of these refreshments while waiting, however, my name was called before i could finish an email. All was good with the inspection and i was delighted to be on my merry way.

Been going here for years, best in Springfield

These guys were super quick and friendly. Went for a simple job and I was in and out in no time. They have definitely earned a repeat customer!

Ive used Mitchem for years now. Theyre always friendly, honest, and do what they say or tell you who they would suggest/recommend if its something they cannot do. Theyre my #1 go-to shop.

Nice people, good service and a heck of a lot faster than Sams club. Probably better tires to.

Called in advance to make appointment for safety inspection, and was told 1 hour. I arrived for my appointment, and then was asked to wait another 30 mins. Another 40 mins goes by and still nothing. Waste of my time.

Great Friendly customer service!! I would recommend them too all!! The only complaint and its not a big deal but just being honest the parking lot on Campbell road is not the easiest parking lot and getting out of there drive is crazy!! But worth the trouble!!!

Sorry to say I believe someone very close to me was taken advantage of today while getting a Missouri State Inspection. Not only did she have to wait 40 minutes, but when they came back to her with her inspection she supposedly needed new windshield wipers to pass. The windshield wipers she had on her car were working perfectly and were fairly new. Unfortunately, they insisted it did not pass without new ones and that they just happened to have the right ones right there for $20.00. I think had she been an older male her original windshield wipers would have passed the inspection no questions asked.

Shout out to Corey, Janice and the gang. For taking care of me and my car. They took care of on of my vehicles for normal maintenance, and front tires. They went above and beyond for me, and I cant say how much that means too me. Thank you so much guys!

Always professional and helpful!

Quick and friendly! I wasn’t sure if I should buy two tires or four and he was completely honest and trustworthy. I ended up only getting 2. I loved that he didn’t pressure me to buy 4, which he could have easily done since I asked. I will be back!

This is the best mechanic shop in Springfield Mo by far!

Fast friendly service. Comparable prices. Will definitely return.

I had a unexpected leak in a tire on my Honda Accord and they gladly got it right in, but warned me the sensor might be the issue and it could cost 75 dollars. They were done in 5 minutes and told me what it was, and said it was free of charge. Now that is outstanding service!

Nice friendly staff

Everytime I go it is great customer service!!

Great experience at the Campbell location today! Very impressed by the service and honesty from the employees! They took their time to explain everything and show me the areas on my car they were talking about. Very thorough and it’s appreciated!

Excellent service and prices, very quick too, have used them before and will again.

The guys were great and helped me right away. They were honest and helpful. Its a clean, comfortable place to wait & I will always go there. Thanks guys!

Ive gone to Mitchem Tire and wheel for 20yrs, the owners and staff go far above expectations and I will never go anywhere else period!

These folks are trustworthy, affordable, and do great work.

Great group of people over there! Had my first tire issue since moving to Springfield & these guys fixed it up within an hour with no appointment. Will be back in the future if any other problems arise, thanks fellas!

Tires look great, they did a good job putting them on and helping with the selection.

The staff here are all very knowledgeable, quick & courteous. They are honest, & will let you know exactly what the total cost will be before they tear into the project. Ive been in several times & have always been impressed & satisfied with their quality of work, reasonable prices, & professionalism.

I have had many good experiences at Mitchem, both at this location and the one on Kearney. The staff are always willing to go that extra mile to explain issues and look into ways to save the driver a bit of money.

Fair honest and friendly describes Mitchem. They will tell you like it is and lay out your options and they are experts when its comes to tires. Give them a try and you wont regret it

We own and operate a auto repair shop in Ohio and work hard to provide excellent customer service. I was please to find a shop in Springfield MO my kids can take their vehicles to while in college with the same level of customer experience. My kids are driving up to St Louis this week to fly home and I wanted my sons vehicle to have a maintenance check performed before they made the drive. We found Mitchem Tire on Google, they have great reviews. They also share the same website provider we use so I knew they were a top shop. The experience my son had only confirmed that. They brought his vehicle in, performed a quick maintenance check, topped off his oil for him. Staff was friendly and location was clean. Thank you to the Mitchem staff!! We will be back!

I was a walk in without an appointment. I wanted four new tires for my van. They did not have the kind of tires I wanted on site but they got them in about half an hour and quickly installed and balanced them. They have a large comfortable waiting area with a TV and places to plug in your laptop if needed. They also have wifi available.

Nice people and good service pretty quick. Thank you

Always the best customer service every time. They go above and beyond and provide quality service.

Horrible service. Ruined my rim and claimed they had nothing to do with it when I took before and after photos. Tire and rim ruined and they didn’t even offer to replace or help. Owner Basically kicked me out and said leave because he didn’t want to admit that his employees screwed up my tire. If they had customer service at all they would have apologized and admitted and replaced my tire.

Skyler was very professional and knowledgeable for all of my questions. I would never hesitate to take any of my vehicles to Mitchem. I am always sure to get the best service and the right tire for what I need.

Very friendly group of knowledgeable people

The Guys at Mitchem Tire on Campbell & Battlefield were awesome... especially Shawn took my car in around 10 a.m. with no appointment had it back by 4 p.m. super friendly very good price...I was very happy!!

Excellent service and price. Wait time was exactly the estimate I was given even though they were very busy. They offer free rotations for the life of the tires. Super pleased!

Ive done business with Mitchem twice now. The first time was for a state inspection. They couldnt have been kinder, or more honest about what I needed done for my vehicle.So when my cars AC and heating suddenly stopped working or only working extremely intermittently, despite a full tank of antifreeze, I called and asked if they could help. They said they could. They told me their initial finding was that my blower motor needed replacing and what the cost would be. Came back not even 10 minutes later and said they had fussed around some more to make sure it the replacement was absolutely necessary and found a bad connection and some gunk to be cleaned out.They fixed those issues and Im good to go. I got my oil changed in the same visit and thats all I got charged for. No charge for cleaning up the filters (or whatever it was the cleaned), no charge for fixing whatever wasnt properly connected. Just the oil change. They even aired up my tires.After getting burned from other local shops and seeing friends go through the same, Im beyond pleased to have Mitchem around. Theyre not in the business of selling you something you dont need. Theyre in the business of doing right by your car, by your wallet, and most importantly - by you.At least thats what my experiences with them thus far have told me. But its told me enough to know theyre keeping my business.

The whole Mitchem team makes any visit to the shop a good one. I can always expect a pleasant smile and a friendly greeting. Theres a lot to be said for a team that goes the extra mile to demonstrate that its as much about the customer relationship as it is about making a profit. This attitude will keep me coming back for years.

Always exceptional service. Trusted personnel that treat you like family. The only place I will buy tires from and the only place in town that can balance low pro tires!! So lucky to have you in Springfield :)

This is one great place. Been going here along time. I can say it is one HONEST place. Great service, great staff!!!!

Very professional and good prices. The girl working up front checked around and found a bearing for my car for $100 less than she originally quoted me. That really helps a single mom out.

Needed an oil change and all 4 tires rotated. Dropped by at 7:45 am on a Saturday and was in and out by 9:00 am. They even had the Mobil synthetic oil that I requested. A very well run organization. Wish I could find that type of service where I live in Texas.

Mitchem Tire has very generously donated to the silent auction for our upcoming season. When we walked in, everyone was very friendly and helpful. They seemed well-organized and were respectful to their customers. We are very grateful for their support!

Great places. Great prices and service. Great people

First, I’m a long time customer of Mitchum Tire, and so great service is one of the many reasons I keep my business with them. However, in a recent visit, they went above and beyond even their usual high standards.A couple of days ago, I stopped before I left to go on vacation in Colorado. I was getting my tires rotated and an oil change. I had called ahead, but when I arrived I was greeted by one of the owners and explained my upcoming trip. They promptly started servicing my vehicle. One of the technicians identified that my front brake pads were almostworm out. Cory, one of the owners, conveyed this information to me and suggested that I should get new pads. I agreed, but it was in the middle of the afternoon and I had a bunch of errands that had to get done before we left, and not much time to do them. I was in a pickle.Cory recognized my situation and desperation. He found me a vehicle to use while the worked on mine. I was able to get all my errands finished and when I returned my vehicle was ready to go.This business is amazing. I would recommend Mitchem Tire to anyone needing tires or other vehicle service. They are a local company. The owners live in our community and care about providing great products and service. After all these years, they still impress me with their dedication to their customers.

They did a great job with my oil change. I like not being ripped off and they have a lovely lady up front who is always ready to answer questions! Great place

Quick turn around and great customer service

Best service and quick

Great lifetime service. Free rotation with tire purchase. Tire prices are very reasonable. Lots of walk in traffic so might have to wait a bit, but a nice waiting area with TV, coffee,etc. Id say worth the wait(waiting now while giving 5 stars)

This location has always treated my family well. Theyre work has always been spot on, but if something went amiss on their end theyve taken care of us and made it right. Very professional and polite staff.

They were very nice and understandingI do not think their customer service could have been any better

Great friendly service and everythings delicious!

I love this place, they get my car in quickly, prices are affordable, the office staff is fabulous and friendly and their shop manager is fast efficient and not to bad to look at either 😉.

Always amazing service. I have taken all my cars here after shipping all the other guys, Mitchem has the best deals and great customer service. Locally and family owned and operated. You have my business for life.

My family has been going to Mitchem for several generations. Great people. Wonderful service and prices. Locally owned as well.

Great guys here great products, and great service. Will do business with them as long as I live in Springfield. Had all new tires put on, an within 500 miles on em, got an unfixable puncture, and they got me going again within a morning for all of a 20$ bill With the warranty. Thanks guys keep up the good work!

Arrived at 9:45 am and was told it would be 30 min. At 10:50 was asked which car. They looked at a list and an employee took the key out to the bay area. At 11:10 the car is still not in the garage.All 4 tires had been purchased at Mitchem, so we go there for oil change, tire rotation, etc.We will not return with this kind of service.

Update: All still good, but FCFS - call ahead to check on wait. // Friendly and willing to take time to discuss options. Bought Run-Flat tires here last year and have been happy with tires and follow-up service.

Fast, honest work. Good prices on tires, and they offer a wide variety of other services. This is where we always go to get what we need for our vehicles

A family owned business that works hard to keep you as a customer. Always friendly and they do a great job.

Amazing!!very very pleased w the service, helpfulness, friendliness, and most important the job done. Other tire and wheel shops have made a mess of my rims. But mitchem was fast cheep. cleaned my old adhesive of my wheels from old balancing weights, hid the new weights. Cleaned rims and put new tires on. They also will fix flats for free and and free rotation after 5000 Miles. I have never written a review for a company good or bad but. I had to today :-)

I ENJOYED MY EXPERIENCE AT MITCHEM, THEY WERE VERY EFFICIENT AND CURTIOUS AND HELPFUL

Fantastic customer service and a price point and quality that you expect from a business that cares about their customers.

Really great service. Glad I could find an awesome place up here since moving.

Mitchem tire has always gone above and beyond my expectations and I love supporting local businesses. Each of my familys cars have tires from Mitchem. Dont bother going anywhere else. Their prices are fair and their customer service is excellent!

2000 Ford Mustang GT just took it up there they were completely amazing let me know everything that was wrong with my car even went above and beyond and tightened my drive shaft free of charge all around amazing service great people

Awesome Customer Service...

Went for inspection for tag on new vehilce, (... new for me ... lol ), and they noticed a lug nut missing and put one on, no charge. I thought that was pretty cool.

Review Haiku:Mitchem makes it right!ACTUAL LOCAL BUSINESSService cant be beatIve purchased tires here and had work done and Im always impressed with these guys.

They just want your money. Said I had a $400 fix needed and I took it somewhere else and there’s nothing wrong with my car. Won’t be coming here again

Had a flat tire and they repaired it. Staff were very pleasant.

Wonderfully people and service. They are worth going to. They went the extra mile for me and I appricate that very much. My next set of tire will be coming from them.

Not the least expensive for an alignment BUT you get whay you pay for. In and out in 1/2 hour. No ups no extras and now she drives nice and straight.Recommend this location. Clean facilities, all employees in uniform.

MitchemTire on South Campbell has been my go to place for tires, oil change, vehicle inspection and most other after warranty service on my vehicles. The staff and service technicians have always been courteous and effecient. I highly recommend Mitchem Tire for your vehicle service needs.

Every time I go here or my dad goes here they’ve been nothing but nice and fair with pricing. Always can fit me in with last minute needs as well.

As a woman, going here was a refreshing experience. They were kind, helpful, and helped me save money on the initial estimate. Will definitely go back.

My brakes started grinding and not working on my way to work from a doctor appointment around noon. I called around, and no one else could get me in until Monday. Living 40 miles from Springfield, I didnt want to chance driving back and forth on bad brakes. I called mitchem and they got me right in! Fixed my brakes for low cost and then let me know that my back ones were bad as well... Even gave me a quote on what that would be. Wonderful customer service, they explained everything thoroughly. Totally recommend.