Was told last minute one of my grandsons needed a jack skellington costume. Looked all over for 2 days, not finding anything. You guys saved the day.

Always like shopping here... its always for a fun occasion... whats not to like

Different prices on balloons. Cool items.

I always come here for party balloons and I have never had a bad experience. They even replaced a balloon that popped in my car for free once. Love them.

Martha, you were such a big help yesterday, you made a 6yr old so happy again. Thank you for going above and beyond!!

Its hard to navigate. I remember when it was at a different location.

It was not busy. There is tons of stuff. It is well labeled for how much there is. Check out was quick and easy. Wifi didnt work. Would not load my coupon bar code. I could see the #s for it but not the barcode??? Even though they could see the email and the #s for the barcode. They would not honor it. So I had to leave go to walmart. Log into wifi. Scrernshot the coupon and come back. Checkout the second time was quick. Has no public bathrooms.

Absolutely amazed at the staff here! Extremely helpful and great customer service skills!

I was on a mission with limited time. I tried calling but couldnt get through. Tried to get help at the store and they told me to go to the Kiosk. No one took time to even say hello, I had to go find someone. Ill order my stuff online from now on. This is the 3rd time.

It is a great store for little kids. They have all the Disney and Marvel paraphernalia you could want. They also have quite a bit of bridal stuff. They have fog machines and liquid too, which is great. But it was pretty expensive and I couldnt find anything I needed. I thought the adult costumes were generic looking but the wigs were ok.

The variety they had was awesome, just about any theme you could think of available, so many options!! The other side to that was that there wasnt much in there baking wise like cookie cutters, but tons of decorative stuff for cakes/cookies & the baby shower/gender reveal selection was pretty slim. I would definitely go back for my party theme selection!!

Great balloons

Great place to find what you need for pretty much any kind of event....products are categorized by color so it is super easy to find what you need to match the theme of your party.

I bought some items from a store up north. Had some to return since my event got canceled. This was the closest one to me so I came here to return them. Cashier told me the funds would be back on my card shortly. 2 days later I called to see what was going on since it still hadnt cleared. Now she says 2-3 days. So I wait longer. 5 days. I call my bank, its delayed on their end. So I call the store again and speak to the manager, Kim. She says 5-7 days. I say no now I want to talk to corporate since youre just throwing random dates out now. She gives me attitude about emailing them to ask, but does it. She calls me back and says shell forward me the reply from corporate that says theyve processed the return and the delay is on my banks end. The email I got was a copy of my receipt. Thats it. I reply and tell her this, got no reply from. So today, one week later, I call my bank again and get told the delay is because their bank doesnt have the funds, thats why I havent gotten it back yet. A million dollar company doesnt have $87.20 in its account. Definitely never shopping here again. Horrible experience and now Ill probably never see my money.

Ordered my wedding balloons from here, did a fantastic job

I got everything I wanted a real nice young man helped me .Now everything will come fight to the house

It was amazing the ladies helped me find everything I needed, and gave me great ideas. Thank you Hannah and Emma 💕 I had a wonderful experience and would recommend this store to everyone...

They needlessly ask for your email and phone claiming its for return processing. Not mentioning that they use it (like RadioShack back in the day) to look up a receipt if you lose it. Thats all well intentioned and they claim they dont sell it but anybody with half a brain knows they can and will with a change of policy. Also, what happens if some other less scrupulous company buys them out. Well guess what one of their assets on the balance sheet is, thats right, their email and phone number database.Corporations are not your friends theyre not even good stewards of personal info in the vast amount of cases. And when I say I dont want to give it dont argue with me about it because that only ensures Im never coming back.Besides, this store is filled to the brim with gaudy, garish, tacky junk that honestly nobody needs and is so ridiculously overpriced. 7 dollars for a flimsy cheap can cozy that i know cost you all of 50 cents? Get out of here with the glutinous profit seeking horse hockey.

I was absolutely blown away by this store. I felt like I was in a painting with so many pastel colors that my head was spinning. My son was lost in all of the aisles of fun trinkets and outfits. I would make a reference to a kid in a candy store but Party City did that for me. So much candy for piniatas that I was in a trance. The last was the prices. For such a specialty store, the prices were pretty low. I will recommend this place to anyone who is having a party for children or adults. From Mickey Mouse to superheros, this place has it all. 5 stars.

Awesome selection. Got everything I needed for my daughters 3rd birthday here! I will definitely return for future event needs

You can do just about any party you can think of or your children can come up with in their little imagination using this store. They have so much stuff its almost jaw-dropping. I was really surprised to see they had five nights at Freddys decorations for a kids birthday party too! My children love that and I wasnt expecting to see that so they really do go all the way. The staff is awesome Stephanie is always so much help every time I go in there for party supplies! 👍👍

Neat selection of party items especially around Halloween. If you ever need party supplies, look no further. Not only do they have the basic supplies such as balloons, plates, napkins, etc, but they have it all in a wide variety of colors! I just wish they didn’t discontinue How to Train Your Dragon items.

Hats off to the manager and his staff and Party City in Springfield, Illinois! He and his staff helped me find exactly what I needed for a housewarming party with a medieval theme. It was a huge success!!! Will go to Party City for all my future party needs and just want to thank them and for all to know how much theyre appreciated!!!

Seems to have everything you need for a party

Party City is a store where they almost always have what you need. Some things are way too pricey, but their inventory allows you to create things cheaper if you need to. Very quiet place in July.

I was wanting to order balloons for my sons graduation party. I went in about a month prior to needing them. I was told there is a helium shortage & to come back closer to the date, 6/2. I came back about two weeks prior & was told to come back a week prior, I waited until 4 days before & told to come back once again. I tried the day of & was told they couldnt take my order. Each time I was there, people were walking out with their balloon orders & there were balloon bouquets for sale. Why was I always being told no or to come back yet others had orders fulfilled?

Nice store friendly helpful staff. I wish they had more to choose from for baby shower decorations.

Its about the only party store in town so have to go there for most items. Last trip I called ahead to see if they had the item I needed. They said yes. Drove 20+ miles RT to get item. Once inside, asked where it was. Directed me to an aisle with no more specific location. Couldnt find it. Asked a second time and told them to walk with me and show me. They did. They couldnt find it. Called someone else. They stopped carrying the item a while back. Thanks for nothing!

Great for party supplies, but can get cashy.

Found what i need Dr. Seuss product

Get most of my party supplies here, they have pretty much everything you need.

Two days ago I tried to pre-order balloons for my kids birthday party today and was told (pretty rudely) they only do walk-ins and I had to come back on the day. I brought my son in today and we spent 30 mins picking out what he wanted and colors and everything. When we got to the balloon desk the employee said “Just to let you know we’re all out of helium today.” When I told her about my experience two days before she just stared at me blankly then offered to fill balloons up with air, I told her I was fully capable of doing that myself and she continued to just stare at me and stayed silent while my son asked why he couldn’t have balloons and asked to pick out new ones that weren’t “broken.” I understand you have no control over a helium shortage but put a sign on your door so I can warn my son before we come in and see your giant balloon display and spend wasted time, or maybe even at the least offer an apology for both times I have been inconvenienced at your store over a two day span. I’m definitely going to be ordering any party supplies for the future online from now on.

It was a very good store that had most of the items we needed

Kyle helped me find exactly what I needed. Fast and friendly service.

Tons of stuff to pick from! They have everything

If your having a party they have ALL YOUR NEEDS

It was ok. I would jave given it a 5 star if the staff didnt act like children. I know its a party place but arguing like children and acting like children is still kinda unproffessional.

Went two weeks before Mardi Gras, looking for decorations for our party. There were several items on their website, that they claimed were in-store. To my surprise, none of the items we were interested in were in-store. Now, the condition of store: its crowded (not with customers), not well-kept, and the one employee we encountered had a Please kill me look on her face. The items they did have were cheap and flimsy. Wasnt a very pleasant trip. Well probably just order online for our next party.

Huge party store. Very well organized and laid out. Glad to have it so close

Always friendly and helpful staff.

Great place to find ANYTHING for any kind of party

This store was a complete mess. They still have all the Toy City stuff set up from Christmas and its in complete disarray. The website said they had all the Mardi Gras stuff I wanted in this store and they literally had none of it. Or maybe they did and it was still in back in a box. Either way, I left quite disappointed.

I got to fund things for my 16th birthday party. I couldnt decide if I wanted a Cubs party or just slap Sweet 16 everywhere. I found both Cubs and 16th birthday that will look good together. The only part I didnt like about the store is that the Chicago Cubs things werent by the MLB things. I also didnt like how it smelled musty and felt hot in there, but Im pretty sure that Ill live.

Came here to get a balloon and the employee said they didn’t have the equipment to blow it up... off to find something at target.

Got Great Party Accessories For My Birthday Party. Awesome!

Be prepared to wait. 18 people in line and 1 check out lane open. I left and ordered the same supplies online for much less.

Picking up items for a birthday party. Had all the decorations we needed.

Great party place to find everything you need

Good service once I tracked down an associate. They should have an associate working the costume area at all times during October.

I was blown away. They have everything you need for a party.

Couldnt find what I was looking for but always find something there

I have never had a pleasant experience at this store. Most of my experiences are limited to balloon orders, but Ive also shopped there, and the store is not only understaffed, but Ive dealt with friendlier employees at the DMV.My most recent grievance is my attempt in placing a balloon order in store(I previously called to make sure they fill already-bought balloons). I went up to the register with my balloons, to which to the employee said, We arent taking balloon orders due to the helium shortage. No apology, nothing. My previous call made no mention of a shortage(Google search yields shortage info dated all the way back to January). The employee stated I could come in the day of(Mind you, Ive tried that before and practically been laughed out of the store by the employees; youd sooner win the lottery than get a walk-in balloon filled on a Saturday).Im done with this location, and possibly this chain. I can get party supplies, while not as glitzy and not the selection, way cheaper at the Dollar Store.

They have all your party supplies

Could be a lot better.

In the old Menards. Alot of space. They have everything you need for a party.

Affordable and offers a great variety of products!

Its a fun place

Good selection and good prices. They dont have everything shown online though, so call to check before you go.

I found exactly what I needed.

Fun place to plan a party. Never realized how expensive balloons can be though.

Prices are a little high, but a decent selection

It has many things for large parties that you cannot get anywhere else

Huge selection for every occasion. Pick a color, any color

Good place and decentcustomer service

Everyone is helpful and very nice.

Friendly staff. Helpful

Very helpful service!

They everything you could be looking for in a party store.

Good selection

Terrible. Went for last minute Halloween stuff. Lady at the counter was an absolute rip, as were all of the cashiers behind the counter. Never going here again.

Everything for party supplies. Toys also.

Big store hard to get crowded

Good workers great serviceFound it bad that it did.not have that much but really good to go for Halloween a d partys

All your party decorations you could need

Very helpful staff

Lot of cool stuff

Great customer service

Great customer service

Party supply place. A little pricey.

A little expensive but its a one stop shop everything you would need for a party

All sorts of party stuff!

Prices are high here

Never enough people working

Horrible customer service

Overpriced

Awesome

Balloons last forever.

Pricey

Lots of stuff

A good selection of anything you might need for a party or Halloween although by a few days before we got there for Halloween supply was somewhat picked over but my kids managed to find something they liked

Halloween decor shopping. Great customer service!