Were out of town, first time RV buyers. Tom R was awesome helping us with ordering/buying our new Class C. Rick was great as well. He met us upon arrival & helped us get set up. John in the Service Dept helped us with some quick items before we drove 1500+ miles back home!What a great team effort by Reliable RV - Thank you to all :)

Weve bought 2 motorhomes there. We felt absolutely no pressure either time. Our salesman spent time trying to help us find what rig would work best for us.

BEST EXPERIENCE EVER! My husband and I just purchased our first ever camper van from Bobby at Reliable RV. From start to finish Bobby was amazing. He was super patient and took time to really listen and answer all of our questions. I especially appreciated his attention to detail. Our daughter was with us through the entire experience and when we showed up the following day to pickup the camper after it had been detailed Bobby brought a snack for our daughter. He’s not just a salesman - he genuinely cares and takes time to get to know you and meet your needs. If you’re considering entering into the RV/Camper world go see Bobby at Reliable. I can say with confidence that you will be in great hands and well taken care of!

Found an RV we wanted, and spoke to Tom on the phone about it. He held it for us, and we drove 4 hours to pick it up. They gave us a good deal, and were friendly and helpful. They made sure we knew how to use everything before we left, and had everything we needed to get safely down the road.

Posted an RV for sale at $35,000 that I was interested in buying. Overnight, price was hiked to $42,500. Will no longer be working with Reliable RV. No idea why they have good reviews when they drive a price up after someone shows interest.

The salesman was nice they just had no inventory so we had to look elsewhere for what we really wanted

We were very well served by Reliable RV. Our 40 ft Winnebago was disabled in a place where we could not find help. Reliable service writer John helped us find an excellent tow, communicated with us very well as all our issues were addressed, and refered us to an excellent source to fix an issue that was not a part of Reliables service menu.The fees were reasonable for services preformed. We are grateful to have found Reliable RV in Springfield Mo.

Thanks to Shana and Jason for a last minute addition to their schedule by taking our 2007 35’ Fleetwood Fiesta in for an oil change. I had tried to get a mobile oil change from three companies for two days and finally one recommended Reliable RV Service Center. Outstanding effort on behalf of their company. If I’m ever in the area in need of service, I’ll stop here again. Thank you.

First, I have gone to many car repair and service shops. I have had the opportunity to compare and will only take my car here. I purchased my 2014 Subaru Forester here after visiting one afternoon and having a quick talk with one of the salesmen. What drew me back to purchase the car was the fact the salesman did NOT push me or finesse me into buying. (Being a mid-twenty year old woman I expected that to happen). I was impressed that they were not pushy and still gave me the attention even when I flat out said “I’m only comparing, not buying” a couple days later I was so impressed they weren’t pushy (like so many others) I came back. They worked well with pricing too.The service portion is of course more pricy being a dealership however they match prices on parts and are very thorough when evaluating your vehicle. The service agents are wonderful. Danny and Austin have been mine for years and they are delightful and so helpful. I highly recommend them.They are very busy which speaks of their business and are VERY quick when a recall is issued. Every time I have had a large job (such as adding keyless entry) they have provided a loaner car like mine. Their waiting room is always filled with goodies and coffee (you get great donuts when COVID isn’t around) and they are dog friendly! You can get a shuttle (which we use most of the time we drop a car off) to and from work or even errand running.This is one where the extra $ is worth it.

Just traded motor home at Reliable RV. Very impressed with everything! From my salesman James and every one involved in this was great! Highly recommend this place!!!

Thanks to Tom who sold us the class B, Rick who showed us how to use the RV, and Big John for fixing some issues before we got on the road. We were out of town buyers. The buying process was easy and everything was ready when we got there (they even picked us up from the airport). We stayed overnight on-site to work out any problems before we hit the road (highly recommended). We had a very good buying experience with Reliable RV.

No prices on line. You must call for prices so you can get transferred 3 or 4 times before you can get a price on anything. Should be able to look at the price online along with travel trailer.

Found a camper I liked but never seen a salesperson. Now this is nice to look and not be bothered but kinda unexpected not to have any contact.

I was far from home, and the service department took care of me (new trailer, no hot water) on warranty service, even though they were very busy. John, service manager, is the real deal. Thanks guys!

Limited inventory, high prices. Andy was knowledgeable about what he did have in stock which wasnt much.

Delivered a new Motor Home and the transaction was quick and painless.

I rate them 5 stars because they stand behind their product. I have 2 Hyundais, a 2011 Sonata Turbo and a 2016 Elantra. Their customer service is top notch, at least for me it has been. My last visit, I was going to drop it off but someone had just cancel their appointment. The service gentlemen (Joey) asked me if I had 30 minutes because he would take care of so I wouldnt have to come back. The car took 45 minutes but Joey asked if would be okay because of a recall he wanted to take of. To me that is customer service, he could have just let me drop it off and not said anything about the recall or cancellation. While I was their the salesman that sold me my Sonata back in 2010 found me and asked if there is anything I needed. Both my cars are not the top of the line vehicles. So i i dont think he was thinking how he could make some money. Because he never ask me if I was looking for a car, just asked how I was doing. (Bryan) is his name.

It is not easy to do business with them. Their phone system is difficult because you cant call the rv place directly so plan to be on hold... only to get transferred to a voice-mail and not get a call back... even after repeated messages with different people. After a week of trying I give up. It is ridiculous.

This is where we bought our current trailer. James is a good salesman. Not too pushy and tries to help anyway he can.

Thank you Tom for setting me up for a nice class B for a good price. He also made the entire purchase process painless as I was an out of state buyer. He was there for every step of the way, I really appreciate the business. Also thank you Darrell and the service staff for getting most of the bugs out too. RV business is ugly, but these guys are as good as it gets. Thanks.I had this as a 5 star review, but I am dropping 2 stars because they can’t get an admin paperwork problem fixed in 7 weeks of time. I am getting very annoyed that no one is returning phone call. I will give them one last shot tomorrow.

I have bought two vehicles from Reliable Carss Pre-Owned Zone, a 2016 Toytota Tacoma and a 2016 Toyota 4Runner both within 6 months of each other for my husband and myself. I was super thrilled at the amazing deal they were able to work for me, I never thought Id be able to get financing for both of them myself, but Marcus Conrad was super helpful in that area and not only made it work for us, but also stayed within the monthly payment we needed to be at WITH the additional warranty! Cassidy was our salesman both times as well and he was great to work with! The management team also worked really hard to get me what I needed on my trade so we could stay within a certain payment. I probably made them run different numbers for me, I dont know how many times, and never once did they act like I was putting them out.I also wanted to mention that when we were test driving the Tacoma, we found a nail in one of the tires. We pointed it out to the guys and they made sure to quickly put a brand new tire on it before we drove it home. They even did an extra cleaning job for me on my 4Runner before I took it home. They definitely went above and beyond for us throughout the entire process!!!I definitely recommend working with these guys for your next vehicle. The whole team is excellent! I am also really looking forward to using their parts and service department to get some blacked out wheels on my 4Runner!

We bought the Forest River Coachmen Freedom Express brand new and notice several defects the first time we took it out. The toilet leaked, there was a hole in the awning, the refrigerator door broke, water leaked in from the skylight in the bathroom ect. I could look over all of these defects if it wasnt for the fact that we have been waiting over 8 months for the repairs to be completed and are still waiting to received a completion date. At this point we dont even want the RV anymore. We would just assume get our money back and be done with it.

Great team of people. Anxious to put you in a vechile affordable and in great working order. They were not pushy.

They were pretty busy so we were unable to work with a sales man. Prices on models we looked at seemed reasonable. We will probably go back to to try them again.

They do not return calls. Customer service was poor. I will never do business with a a Reliable auto dealer again. Once they have your money they no longer care!!UpdateBut Mr. Bowling you are the one who will not return my calls!! And Tom Robertson does not return calls!! As I said once they get your money you are no longer important to them!!

Just started walking around the lot. Sales man came out and asked how we were doing. I asked about the locked airstream he said its 130,00 and we should not be pricing ourself out of a trailer. Wow RUDE he has no idea what my income is or what i can afford i spent more on my last trailer and just starting to look at ideas for next one and this is how i get treated when getting here i wont be back

Im editing my initial review since they do appear to be trying to resolve the issues. It still bothers me that I dont feel they thoroughly inspected the RV before handing the keys over to me. I drove it 150 miles back to them and they have been very receptive about fixing the issues. Ill update my review again based on how this goes.Bought a new RV and instead of enjoying it, its in service already. The incompetent salesman told me they thoroughly inspect every RV before selling them. The drain was not connected to the gray water tank so water leaked all over the RV. If they had bothered to turn on the shower during their thorough inspection this would have been pretty obvious. I had already driven the RV to the Grand Lake area of Oklahoma when I noticed the problem. Their geographically challenged service manager suggested I take the RV to Oklahoma City (2 hours away) for service. He told me that was the closest place. If he had put any effort into trying to help he would have realized there are RV service centers that do warranty work within 30 minutes. Not even an apology or any follow up from sales to see if there was anything they could do to help.

We bought our very first and new 2021 Coachmen prism Mercedes Sprinter RV from Tom Robertson over the internet. He was very helpful, responsive and super nice every step of the way even though were 800 miles away He got us a very reasonable price and even provide us after sell service, over the weekend we ran into problem with the RV couldnt find no help, exhausted, helpless finally decide to call Tom and he is right there answer our calls and assist us thru the whole process. Thank you Tom! YOUTRE THE BEST! you make buying RV over the internet a lot more convenient and easier.

We worked with Tyler Eidson to order and purchase our 2021 Mercedes Airsteam GT. He is a pleasure to work with. Professional, friendly, thorough. Tyler is quick to return calls, gain answers to questions, etc. From beginning to end Tyler made our purchase effortless. Rick did our walk through - great help! Had the chance to talk with Nate, too. And the parts dept mgr. was so helpful. All our experiences with these Reliable representatives were so effortless and courteous. Thank you gentlemen! Reliable RV, you have great employees in these guys. Thank you!

Drove 400 miles to purchase our first Airstream from Reliable. Everyone we worked with from Tyler in sales, who worked for us to get the best price, Ray in Service, who explained everything about our RV during our purchase walk-through and Marcus in Finance, who explained everything to us clearly with no pressure. No one was pushy, arrogant or too busy to help. Truly friendly folks willing to help in anyway they can. The transaction was smooth and we were treated like important customers. Totally unexpected at an RV dealer! I would recommend those guys to friends and family.

Excellent work at very fair prices. Work was done right and on time. Will definitely be a customer for life.

We try to work with the same Salesmen if possible. Rick is our go to 5th wheel person. He knows not to be pushing with us. He answers our questions, then lets us look around. Comes back to see if we need anything else. Water, answers to questions. Doesnt push. We love that. Today he was busy so Tom came out. First time meeting was really nice. We were asked if we had a salesmen we were working with. Told him Rick. He knew that he was busy, but said he would let him know we were there. Tom stayed with us to see if any questions for a bit. When Rick was able he came out to see if he could help. Everyone we have worked with there is very informative and friendly. Really a great place without all the pressure. We like that we feel we are important at that moment to them. We know its their job but not made to feel its just $. Thank you Reliable RV for having great salesmen.

Tracy in parts ROCKS! They sell the best holding tank treatment! Unique RV Digest - It! Thanks!

Reliable has been decent to us. We paid cash for my wifes in 2014 & had a package added (I cant remember what it was called) we had ordered. We were supposed to get oil changes and some other things. I admit we forgot about it so we paid for our oil changes for a long time until one service man caught it. Now Grant it he did try to make it right but I know we paid a bunch of money that we should not have! So, even though I think thats there responsibility, To make sure the customer gets what they paid for, but in my case that did not happen, so the bottom line is pay attention to what youre paying for because they wont.

We recently bought a used subaru outback and couldnt be happier, both with the vehicle and the experience at the dealership. Our salesman, Casey Kelly, and our finance guy, Will Bauer were both more than helpful and a pleasure to spend time with through the process. We ended up with just the vehicle we needed at affordable financing due to Wills intercession on our behalf.Thanks guys!

We purchased a new 2020 Coachman Leprechaun from Reliable in February. The purchase was OK but issues with the air conditioners have kept us from using the RV . Our Coachman has been in the service department for six weeks and all we get from Jason Gaddy are lies and no returned calls.I have had to call Coachman Manufacturing to reveal the lies told to me by Jason. This is our third RV but I would warn anyone not to buy an RV from Reliable and expect any competent treatment from the service department. Dont make a $96,000 dollar mistake like we did.

Salesman was rude! Acted like we didn’t have the money to purchase the RV we were looking at! Won’t be ever buying a RV here!!

Gentleman was amazing help and even unlocked every 5th wheel for us to look through

Bobby met with us on his day off to show us a camper we had been talking about via phone. He is friendly, professional and knowledgeable. We enjoyed working with him very much. Very good experience.

Ups and downs for both times we purchased our RVs at Reliable. Super friendly and a great selection. Walk through on our first class C was great and very thorough. 2nd purchase was a Class A. Super nice salesmen on both occasions. Walk through with Class A was not quite so thorough and rushed. Still had a lot of questions but found help online with YouTube. Biggest Concern on both purchases - no follow up whatsoever from anyone. Not a thank you card or a just follow up to make sure everything is working out okay. Both RVs needed some issues taken care of through the service department. Nice guys but no follow up.Bright side is I can recommend Reliable but hope in the future they can follow up with their customers. They are large and can see how it would be a little difficult but customer service is what keeps people coming back.

Simply Horrible - it was clear from the onset of my trip I had not yet purchased a tow vehicle. It was in the works. Very dishonest in this reply to my initial post of my visit. I was the one that was solely transparent!!! I took a day trip & a day of vacation to look over the rig from Indiana. Why would I waste my time? My loan was approved that Monday. Again bc I did not go with their financing is what aborted the deal. Why would they not allow a person with perfect credit to still possibly buy the RV via their own financing ?? It was all about them making money that screwed the consumer, ME !! Again, the rig is still on their lot & would have been purchased by now. I have wondered if I was not a Single, older woman & a Newbie, would I have been treated differently. It turned dark while I was traveling.... I was harassed about purchasing & my goal was a trip to simply look over the rig to be sure this is what I wanted. I should have been allowed that all my entities were aligned for purchase...financing, insurance, etc., despite the order of purchase since I was transparent from the beginning.

Reliable Subaru has sold me an unreliable Subaru. Our 2016 Outback has stranded my wife five times when it wont start. Repeated 100-mile trips to the dealership yield results of nothing wrong with the battery or alternator, have a nice day. If you have this vehicle, sell it.

Tell them you want to see Brad Jump. Paul, in Finance, another story. Mike, one of the leaders demonstrates be why he is. Good person, in my estimation

I have had work here done multiple times. Both minor and major body work/repair. I have had such a good experience and it was always in a good time frame and they kept calling and keeping me up to date with everything. The experience this company gives is exactly why they make 5 STAR REVIEWS. I had the pleasure of working with a man named Alex, I would refer him to anybody.

Stopped by to see used motor homes. Not to many on the lot, but will keep watching.

The greatest place to buy a Vehicle!!!

Great people to work with, very friendly!

Bought my forester from Mike in late 2017 and was ecstatic to finally have a vehicle I fit in (Im tall). Handles Missouri weather great and Mike checks in every year just to see how the car and I are doing.Im sitting here in for service today and I get a call from work that required me across town quickly. Zach and the other service advisors got me over to my business so I could take care of things and back so I could finish my car service. Amazing guys and service and why I recommend Subaru and Reliable to everyone.

Absolutely no one was there to help me they have no imagery whatsoever

The salesman Robert Douglas was great! No pressure. Really understood what we want, never showed us anything that we didnt want to see. He didnt ask for our number, he will email us only what we are interested in.We will definitely keep in touch with him & stop in every time we are in Springfield, until we find the RV we want.Really good place to go. They have a huge range of campers, from pop-ups, all the way to many different motorhomes, travel trailers, toy haulers, etc.Take a look there before you look elsewhere.We were very pleased.They have an RV service center as well.They are just down the street from several good hotels weve stayed at.

This dealership consistently has excellent service. Im sure its also easier to provide great service when you work for a company that makes the best cars money can buy. The staff is always helpful and they all seem genuinely happy at their jobs. This place sets the bar high with their perfect service. I had a warranty fix done here and they were efficient and even washed my car for free once they were done. Once again they go above and beyond for their customers.

We recently bought a 2011 Itasca Reyo at Reliable RV and the purchase experience was the best we ever had. No pressure, friendly staff and fair pricing. You can read my detailed review on their web site.In short, no need to look anywhere else!

Stopped at Reliabe RV in Nov. 2019. Saw what we liked. Did not have our truck, 744 miles away, so we bought a camper and they stored it until this April. Salesmen all great and very helpful. Would buy there again.

After driving over 600,000 miles during the past 25 years in 5 different motorhomes, deceided to sell our 42 foot with 4 slide when I turned 80. During the past 4 years we have felt lost & closed in since we were unable to just jump in our motorhome and go. Not wanting another 40 foot, came upon the Thor Vegas Vegas 25 foot, which would serve our current needs. Located one at Reliable, although we were 1028 miles [Lenexa, KS is our home] from Springfield at our winter home in south Texas. Drove back to Missouri and could of not been treated any better, starting with the salesman, Tyler Eidson. There was never any rush from explaining the operating of the RV to the closer.Although the most important thing is the coach drives like a car. After driving over 400 miles on two lane highways in Texas, 75 miles speed limit, handles nicely when meeting semi-trucks at those speeds, there was no movement at all, which is unheard of being so light and small.Couldnt been more please with the dealership, staff, and coach itself.Darrell Cain

Purchased our beautiful Heartland Bighorn fifth wheel and could not be happier. Wayne was fantastic as a salesman, not pushy, friendly, SUPER KNOWLEDGEABLE about everything RV related. Brock and the crew got us all set up and made certain everything was safe and ready to go. Negotiate a fair price, couldnt be happier and highly recommend them, especially Wayne. Thanks Reliable!

We were looking to upgrade our 10 year old travel trailer to something better situated for our family. James initially met with my in-laws and showed them something pretty close to what we were looking for. Our dream camper - the one that checks all of the boxes - probably does not exist, but what James showed them came close. We met with James a few days later to finalize the deal and he could not have been more honest and forthcoming with us. Many salesmen will tell you what you want to hear to make the sale, but we did not get that feeling from James or the rest of the staff. We truly believe they had our best interests in mind. A great benefit of purchasing at Reliable RV is that after the walk-through we were able to spend the night in our new camper on property so that we could finish cleaning out our traded in camper and to get use to the new one. That was a huge positive!

The salesperson was very nice however, a couple of things were misrepresented on the RV we purchased. We left town to Denver and then found we had a few things bad in our NEW Sunseeker i.e. microwave operated intermittently, the refrigerator would not cool belie 60°, a couple of warning lights on the dash would come on intermittently. I was given the perverbial “I’ll have my manager call you back”. As usual, no call back. We are left up to our on devises to resolve these issues on our own. As of this writing, our NEW Motorhome is only 2 moths old with only 1,200 miles on the odometer. I definitely do not recommend this dealer.

I purchased a truck AND a 5th wheel trailer here. Extended service and warranty was added to both vehicles to give me piece of mind. Both vehicles have continued to have hidden issues show up and the company REFUSES to work with me to fix them. When I insisted to speak with some one higher up in the company they ban me from their lot and started hanging up every time I call.

Extremely dismissive with your complaints. Then when you go back and complain about it again the service manager tells you you never said anything about it to begin with. I will never do business with this establishment again due to the number of times I have had to have my RV back for service and the lack of customer concern.

Came in had money couldnt get anyone to wait on me.

Nice place, but due to availability not many vehicles to look at.

I bought my car in December of 2017 and I had Marcus Conrad and Paul Becker walk me though the motions of financing. They will make sure you understand everything you need to! Totally awesome experience

This review is for reliable RV and our salesman Tom Robertson. Went way over backwards to help us make this deal. Nothing but positives to say about him and the entire process with Reliable RV. Would come back again any time.

You alwaus get looked after very well.

109,000 used van size pricey

Dealer was rude as heck, asked him a question and he told us to look on craigslist or facebook.. very unprofessional and incredibly unhelpful.

I went to Reliable with the intention to buy a pre-owned vehicle, but really didn’t find one that suited my needs. I purchased a new 2019 Hyundai Sonata Sport from Hunter McCoy and even though Hunter usually sells used to cars, he was great when I found a new car that I wanted. Marcus Conrad helped to finish a great buying experience with taking care of all the finance and warranty paperwork. Go see Hunter when you need a new vehicle!

My wife and I leased a 2016 MAZDA CX-5. We were told by the sales representative that because it was a lease and did not own the vehicle that we would not have to pay sales taxes or property taxes, only to learn after it was too late that this was not true at all. We complained and were told sorry he does not work here anymore and there is nothing that can be done.Then once the lease was done we called to learn the process for returning the vehicle. We were told an inspection would be done and that we would be responsible any damage to the vehicle above and beyond $1000. The inspection was completed we took great care of the SUV, we used well under the miles allowed and did not exceed the $1000. We dropped the car off and were told nothing else was required, the vehicle looked great and nothing was due. Now we have got a bill in the mail for $300 for a turn in charge. I called and was told it was covered in the initial sales process 3 years ago (by the same guy that lied about the sales taxes and property taxes) and is in section 11 of the contract I signed and is valid charge. I have been lied to at every step of the way. by the sales representative at the start and during the lease return. No one said anything about a $300 turn in charge. I was told I only had to pay for damages to the vehicle above $1000.It wasnt disclosed at any time and hiding behind you should have read your contract is a terrible way to run your business.

We just purchased a used Class C Motor Home. Our Salesrep Chris was outstanding, his follow through and attention to detail were off the charts. After 48 years in sales it I hard to be impressed, but I was. Mike who did our walk through was Lao very good and knowledgeable. The entire experience was very good. I would highly recommend Reliable RV and there team to anyone considering an RV..Thank You, Mike & Cathy

As an update to my original review, my car had been taken very good care of, they have gone above and beyond to make sure that they take care if it and me. Saving me money and making sure all is safe and well. I definitely recommend

Was the most greatest experience of my entire life. Everyone Jennifer, Chris, Nathan, ole expert John was absolutely the best. He did our walk through covered everything. Totally awesome for all the people that worked with us I cant remember all the names of everyone. Clear up to checking out and paying. Even the cashiers were great!!! I was smiling even when I was writing a check for thousands of dollars. I wish there were more stars available it was a 10 star experience

Got a great 2018 Tundra with only 9,000 miles on it at their used car and truck center: super clean vehicle. Salesman [Hunter McCoy] was super friendly and helpful. Very professional experience all around. Marcus the finance guy was super helpful also. Got a great deal and had a pleasant experience.

First I was working well with Chris in Sales. Then somehow, I was working with James and Chris. Then, just James. I was confused about the switch. James was helpful. But when I wanted to order the same RV with another color interior, things changed. He said I would be required to pay more. When I ask why, he sounded impatient and agitated. He said Warren Buffett requires us to do it. The next day he called me. I let him know I purchased from another dealer and tried to thank him for his efforts. He hung the phone up in the middle of my thanks to him.

I purchased my Nissan 370Z, Marcus Conrad did my financing. He worked super hard to find me the best rates and also fit in an extended bumper to bumper platinum warranty that fit my budget. I highly recommend working with him.

Terrible customer service from Jason, Robert Beverly, and Sarah! I scheduled an appointments with Jason in RV service to get a repair estimate done on my toy hauler. I showed up right on time and waited about 20 minutes for Jason to get started on my estimate. I told him that I wanted an estimate and also discuss the purchase of a new new toy hauler, which he said they dont carry anymore. Jason and another guy spent about 20-30 minutes taking pictures and measurement of the damage on our existing unit and then said that he needed a tech to look at it too and would be there in a few minutes. 30 minutes past and he and said it will be a little while longer. I waited another 30-45 minutes and still nothing so I went and found Jason and told him that I manage a business and have limited time. I said if it will be 30-60 more minutes Ill go take care of my other needs and return. He assured me it would not be that long so I continued to wait. 45 more minutes past and Im getting impatient at this point so I found Jason again and he said that the tech is still tied up and will be longer. I told him I was out of time and have to leave which he asked me to bring it back by later and I said I do not have time to come back after spending so much time here already. I ask him to use the information that he had already collected and do the best he can with the estimate. A week past and no contact from Jason so I called and asked for him and they said he would return my call which never happened. Finally after the fourth time of calling and asking for him I finally was able to make contact with him which he told me he was waiting on me to return so the tech could look at my unit. I told him that I could not return which I had already told him the first time. He now tells me that he cant do anything to help me if I was not willing to bring it back... which again, I had already wasted almost 3 hours of my time with a scheduled appointment the first time. He showed no concern for the amount of time he had wasted and could not guarantee if I scheduled another appointment how long I would wait again. I could understand if I just drop in on them but I had scheduled an appointment to have this done and showed up on time. I then called to talk with Robert Beverly, the head of the service department, to explain my concerns and my bad experience which I had to leave a message for him. He never called me back either... after four times of calling him and two times of calling for his assistant Sarah and leaving messages every time, I have still not been contacted by anyone. At first I thought maybe I just had a bad experience with Jason but evidently no one there seems to care about customer service and the time of others I am very displeased with the level of service I received and carelessness of my time. Luckily we found another provider that cared about our business and we purchased a new larger toy-hauler from they. There are plenty of other places to do business with in the area that do care about customer service and the time of others. I strongly suggest to stay away from this company entirely. I am in contact with many people on a day-to-day basis and I will share the experience I had with Reliable RV to everyone I can, just as I share my great experiences I have with others. Reliable RV is a terrible company to work with!!

Great Selection, Great knowledgable sales staff. Have not purchased yet... but when I do it will most certainly be from Reliable RV!!!

Had a great experience at Reliable Cars. My salesman went above and beyond to ensure I was completely taken care of. Has followed up with me to make sure I was happy and satisfied. Cassidy was very polite and patient with me. He is extremely professional and is a great example of how every salesman should be. He isn’t pushy and is extremely kind. I can’t say enough good things about him. I will definitely be back!!! Thanks again so much Cassidy!!!

We thought we’d stop in for some parts and after ordering what we needed the parts came in and they were the wrong items and This place didn’t even give us our money back even tho it was their fault on ordering the wrong items. They said it was my fault even tho the man at the counter made the mistake. Don’t trust these folks. Horrible customer service and I’m not using them again! A mans word is supposed to be a mans word. You say what u mean and mean what u say. These folks have no moral compass or any integrity whatsoever!

Very knowledgeable staff, great selection and really good prices.

1st time buying a new Subaru; Zach Davis greeted us with no pressure at all to buy; he was extremely knowledge on the each of the models we looked at. I mean EXTREMELY knowledgeable. Polite and patient; it almost made the entire process feel NOT like the average car buying experience. Thank you Zach - it was awesome working with you. .

I was very pleased with my experience at this place. The service was excellent, and Darin was very helpful and accommodating. It seemed that everyone worked together as a team and I never felt uncomfortable. I purchased a Subaru Outback and I couldnt be happier! Great selection on the lot and good prices.

Bought a car through Dwight. Best car buying experience I’ve ever had. He is super relaxed and very helpful. Highly recommend!!

We had a blast buying our new motorhome from reliable, Tyler our salesman was great. They worked so hard to get us taken care of, stayed all the way past closing time, on a Friday, last day of the month just to get me taken care of before the weekend. I couldn’t have asked for a smoother transaction. Highly recommend them, We will be back again when it’s time to upgrade!

Only issue is limited inventory. Excellent salesma, Tom, was great help.

Bought my 2017 Nissan Rogue at the ore owned zone!! My 2nd vehicle here. Was a fun and easy process. Got to the finance office to sign the last paperwork. Marcus Conrad went above and beyond to make sure my car was covered for any issue that may come up, AND keeping me in a payment I was comfortable with. Needless to say I’ll be a customer for life!!

My dad just purchased a class c rv from Reliable RV best services we have ever experienced...Highly recommend Chris and James in the sales department and John in the service excellent walk through. Jennifer for awesome work getting our paperwork done. Thank you all....

We had a good experience in our vehicle purchase. Ethan was very helpful and a great salesman. Everyone there was friendly and helpful. Definitely would recommend them to anyone.

This was the last place I stopped after a day of car shopping. Im so glad I did. I got a great used car! Don Logan was the guy I dealt with and he was so nice and personable. He made sure to try and get me the best deal he could on what I picked out. I would recommend going here and when you do make sure and ask for Don

Sorry excuse for a business. I’ve been waiting over a month for an estimate at the service center. Jason will fill you full of B.S. to say the least. I have never been lied to as much as this place has. You’re better off taking your rv elsewhere for service. Jason needs to be fired.

They have an excellent selection of RVs for you to browse. There are also plenty of parts and accessories. I should mention the sales center was clean and organized. The location is fairly easy to find, too.

We bought a car from them about a week ago and we have to say, it was the best car dealership experience we have ever had. Everyone was very well informed on the products they were selling and everyone was super pleasant to work with. Our sales representative we worked with was Don Logan and he did an outstanding job giving us a good experience. His knowledge of the Hyundai we were looking in to buying was top notch! Thank you all so much for helping us through the car buying experience, we enjoyed it and will most definitely recommend Reliable Imports to someone who is looking to buy a vehicle.

We had an excellent buying experience back in May 2018. The salesman Dwayne was more than helpful and the whole experience was so easy and stress free. If we ever need another car again we will be going back to them. I also love my Toyota Camry! Thank you!

My husband and I just purchased a van from Reliable Imports & RV in Springfield Missouri. We had the best salesman, Nathanael Richard, who was very patient, and helpful, and resourceful. We bought two other vehicles from Reliable Imports & Rv 2 years ago, and we have been so happy with our purchases, and with the warranty plans that we purchased. We get free oil changes and free car washes regularly. Including Zaktek every few months. Nathanael Richard has been our Outstanding Salesman for all of our purchases, and we have even sent other people there. Thank you Nathanael, and thank you reliable for being just that.. Always Reliable, with quality products. We hope to do more business with you again soon.!Pastors Robert and Martha Richard.

We tried to buy a new RV from this shop. They have communication issues there. We were waiting days for them to call us back about every little step of this deal. In the meantime, we bought a new RV out of State in Virginia/Ashland. RV General is the shop to go. They get the deal done - no waiting, no shortcuts, no altitudes.

Very satisfied with the customer service at reliable. They were willing to work with my needs and find the car that best fit my lifestyle. Made the process super easy and felt like a friend trying to help me out. Props to Ryan and the whole team at reliable.

This was our very 1st RV experience. The staff at Reliable were all very friendly and helpful. They allowed us to spend the night on the lot in our new RV before taking it home to Arkansas. The next day we told them we had a problem with the water pressure, and soon they had someone looking at the problem. However, the problem was not fixed before we left that day.We took our brand new RV on our first camping trip, and we did not have any water pressure when hooked to city water, unless the water pump is on. We called our salesman, Chris, whom we love, and he said we need to get it back into the service department. We called and its going to be 7 weeks before they could get it in???? We called Chris and he said he would try to see what he could do, but to no avail.We are very disappointed in the service part of this, because we were in the service business before we retired and this is VERY important to us!!We also live about 2 hours away, making it a bit difficult to make arrangements to bring it in.

Awesome place, great service, friendly staff that continue to reach out to you to ensure your Subaru is running great and still a great car for you.

We had the most patient and helpful salesman, Dwayne... we went back a few times and he always made us feel like we were no bother even though we had him run around quite a bit it seemed! traveling away from home to buy a vehicle can be scary, but we will definitely keep them in mind for next time we need a new vehicle.. thank you, Thank you! my husband loves his new nissan

Christopher and Rick are great. They pointed us to a good deal on a class c and so far so good. We also were pleasantly surprised to see Tom, a salesman we knew from another dealership, now working at Reliable. They have a good selection and we will check with them first when it comes time to purchase another RV.

This place is amazing, everybody here has been super friendly to us and were very helpful with showing us what kind of car was best for us and our sales man Greg Johnson was the best. I will always come back here to get car serviced and to get more cars. This is the first place you should stop at when looking for new car.