Honestly the best experience with a dealership I’ve ever had! Communication was amazing. Earnest ray made the process so easy and made me feel comfortable. Very transparent of everything. I 100% would recommend young blood and earnest if you buy a vehicle! I will be going back when I need another vehicle . Thank you Youngblood!

Had a oil change on Monday. On Tuesday I noticed a huge oil stain on the garage floor and discovered the oil cap missing completely. The entire engine compartment was absolutely covered in engine oil. Called Youngblood, they said they would send someone out to replace the oil cap along with detailing the engine compartment and clean the garage floor. On Wednesday a very young man came out and replaced the oil cap with a used one then promptly left. On Friday after many phone calls and zero results we took the Nissan Kicks into the service shop to be cleaned and checked for damage. After the detail we got the car home and inspected it thoroughly only to discovered that it was simply washed with a garden hose. The engine compartment still had oil all over along with the undercarriage. The garage floor will be permanently stained. I absolutely would not recommend Youngblood Nissan to anyone as far as their service department.

I recently spoke with Taz at Youngblood and she was such a pleasure to work with! I am from out of state and she took the time to discuss pricing and features of a few vehicles that would best suit my needs over the phone! She was super thorough and such a great help! I definitely recommend her for all your vehicle needs and look forward to purchasing more vehicles in the future!

AMAZING EXPERIENCE! Clayton and Aiden were terrific and answered all of my questions and made the process comfortable and easy-going. I definitely have referred all of my friends to them for any future car needs. Both my boyfriend and I got the exacts vehicles we were needing that same day. This was a breath of fresh air, especially after going through a different auto group the day before and it was a horrible experience. I cannot recommend them enough. Thank you Clayton and Aiden!!

Absolutely fantastic service! Chuck was great - straight forward and friendly! Everything was easy and took no time at all. Ive bought a few cars over the years and this was by far the best experience. Others that take all day just to do paperwork is a joke! These guys will have my business in the future for sure! Thank you for my new ride 😁

I recently purchased a 2009 Nissan Altima from Youngblood Kia, it was a good deal on a great car. My sales people Colleen and Chuck were super helpful and extremely easy to get along with. I am usually overly stressed when buying a car, but Colleen made me feel very at ease and helped me find a great car that was in my budget. Thank you to both Colleen and Chuck for being so nice. I love my car and I have recommended the Youngblood dealership to some friends and coworkers who are planning on car shopping soon. Thank you all so much.

Great customer service! Couldnt ask for a better Sales Agent. Collin was terrific!!! He was knowledgeable, friendly, and so easy to talk to, and the Finance Manager Clayton did a great job getting us an awesome deal with our loan payment and warranty. Thank you so much!! We love our new truck!

Exceptional dealership. I was looking for a vehicle online. I’m not from Springfield. I’m from Texas. I found the vehicle I wanted online and contacted Youngblood. We basically handled the transaction over email and telephone. We agreed on the terms and I drove up to pick up the vehicle. It literally took about one hour from the time I arrived to the time I drove out in my new 2020 Dodge Ram.This dealership is the real deal. The folks that I worked with were AWESOME! Respectful, courteous, and attentive to my needs. Darwin and Clayton were on point. I will buy here and drive here again if I have to (when I need another vehicle) just based on the outstanding service I received. Thank you guys!

I had a great experience at Youngblood Nissan. April Casper was so helpful . I will definitely buy from them again!!!!!

Shout out to a great Springfield dealership! Their customer service is awesome and their service center has taken care of me every time I have had need of them. Keep up the great work. :)

I loved my experience at Youngblood Nissan, buying my first brand new car! My salesman Matt G was really friendly, relaxed, and answered all of my dumb questions with a smile. Steve Green was my financial advisor and went ABOVE AND BEYOND my expectations. He really went out of his way to do things he did not have to do, to give me EXACTLY what I wished for. He broke things down for me in a way i’d understand and was so funny in the process, a joy to be around. I will definitely tell anyone looking for a new or preowned car to check out Youngblood, they are the best!

If you go here, I recommend Chris Wallace. He was super attentive to all of our wants and needs. We were okay with not getting everything we wanted because we are just trying to build our credit was able to get some discounts and rebates and he got us a deal well under our budget! Thank you so much Chris!

Was pre qualified for a vehicle on their website, was giving interest rate, and payment details based on my credit, but when I got to the dealership, they didnt come anywhere close to those numbers, definatly felt like a good old bait and switch!

Ive purchased two Jeeps from Youngbloods. Both times were equally amazing. I highly recommend them!!

Came here again with a vehicle that is not a Nissan! Was not aware they service anyone here. Amazing staff and very helpful. Great fast and nice customer service! Very happy with oil change and everything that came with it! Will come here again for sure! Love their waiting area with all the snacks! :)

This is the best dealership in town. Always very professional and caring always on top of everything that needs to be done and all about safety of the vehicle Im a life long customer and I love my Nissan Rouge.

Youngblood was the first dealership that I had a test drive appointment with on Saturday. My mom and I got there a little early so we walked around the lot to take a look at the vehicle I was there to drive as well as several others. It was nice to not have someone pounce on us as soon as we stepped out of the car. After a few minutes we were approach by Samantha. Samantha was very friendly and we explained that we were early for our appointment. She welcomed us to come on in where it was cool and that we could start the appointment early. Samantha listened to all of my requirements on features, payment, and interest rate that I wanted. I told Samanatha what my bank had offered me and she instantly said that she was sure she could do better for me. Samantha took down all of my information, not making me fill out any of the paperwork myself. She was so professional and efficient. She then got the keys to the vehicle that I was interested in and said that while my mom and I were gone on the test drive that they would go ahead and value my trade in as well as run my credit check so that all of that information would be ready to discuss after we returned. I test drove the vehicle back to my home for my husband to see. He really liked the vehicle except for the plastic rims on the wheels. When my mom and I returned to the dealership I joked that my husband didnt like the rims (I didnt mind them at all) and Samantha instantly said that she would take care of that. She found another of the same vehicle in the same color but with beautiful metal rims. We then sat down and discussed price and trade in value and everything. She did a great job explaining everything and she really did get me a better interest rate and kept the monthly payment lower than what I had asked. When I told her that I had another test drive at another dealership she didnt seem upset at all. She told me that she totally understood and wanted me to be informed in the comparison. She gave me print outs on the vehicle and even let me compare the two vehicles on a tablet so I would know what questions to ask at the other dealership. She asked that I just call her later to give her a yes or no on this vehicle and if it was a yes she would get it detailed and ready to go before I got back to the dealership. I proceeded to the next appointment at another dealership and had absolutely the complete opposite experience. The salesman was ready to pounce as soon as I pulled in and started his pitch right away. You could tell the other dealership just wanted a sale. I finally was able to leave after them really trapping me there giving me horrible offers for 2 hours. I called Samantha and told her that I did want to purchase with her. She said give to give her an hour and everything would be ready. We came back, signed all the necessary paperwork with Steve who was also very friendly. Then while the vehicle was getting protected with some scotchguard-like stuff she sat and chatted with me and my mom. She was just so friendly through the entire experience. She was never pushy and never tried to upsell me on anything that I didnt want. It was just the absolute best experience I could have ever asked for, especially since this was my first time ever buying a brand new vehicle. If youre interested in buying a vehicle, go see Samantha at Youngblood Nissan!!

Got in contact with a salesperson and had an appointment set up to look at a vehicle for purchase. In the middle of getting our financial & trade-in paperwork submitted, we called and spoke to Jamie to which she replied, it sold last night. Thats terrible business and them getting smart over the phone shows how unprofessional the store is as a whole.

When I got my car and signed the contract my boyfriend at the time signed the co signer spot and now they are telling me that’s not the case and when I got pulled over earlier the state trooper told me the car isn’t even in my name that I’m just the T.O.D and my ex boyfriend actually owes the car. They made me put him on the title and everything as the co-signer even though I put 11 grand and now saying I’m only the co-signer? Yeah no that’s not how that works! I WILL NEVER get a another car from them EVER again!

My personal opinion is my first buy at their used lot was great but their new car sales center is the exact reason why people buy cars online now. Ill return for warranty work only because I have to, nothing else.

We had a myriad of issues in their service department for a basic oil change.1. We had an appointment that was supposed to start at 10am, and be done by 11am. We didnt get our vehicle back until 11:50am. It messed up our entire day, and we got an EXTREMELY insincere apology.2. When I scheduled the appointment over the phone, I was never asked my name. Just my vehicle year, make, and model. They assumed my name was what showed up on Caller ID, my wifes name under her maiden name as well. I corrected this when I dropped our vehicle off, and our paperwork STILL used her name under her maiden name.3. They also charge an ASTRONOMICAL amount of money for a basic oil change. Ive literally never paid over $60, and that was for synthetic oil in the change. At THIS dealership, we paid $85 for this service.4. There were people who checked in after us that left before us. This *could* be that they had a simpler service being done, but I know for a fact that one of them was having the oil changed based on conversation with their service advisor. It didnt help that she was a cute young lady, and I personally feel extremely disrespected by the seemingly preferential treatment.We will not be returning to this dealership for our future vehicle services, nor will we be buying our next car from them. We had planned to buy a car from them in the next 2 weeks, but this was a completely unacceptable experience.

Great Customer service! Katlin Burt you are amazing and always very nice!! If you need to schedule a service ask for her.

My wife and I have been looking to buy a new car for awhile and she has spent HOURS researching Audis. We were almost comvinced to purchase either the RS3 or the S5. Both of which were considerably more money ($15-$20k more).We had been to the Audi dealership a couple times and right after leaving there, I received a video in my news feed about the Kia Stinger GT2. My wife and I watched the video and decided to go take a look at one.When we arrived at the dealership we were greeted by Joe Blottenberger. He is one of their more experienced salesman and he was incredible to work with. He was very knowledgeable about the particular car we were looking at, and assisted us through the entire process.After getting my DL and Insurance info, he handed us the keys and told us to go have some fun! And we did... When we returned to the dealership he was no pushy at all. We went over some numbers and my wife and I went to lunch (which he offered to pay for). We really had no intention to buy after only watching one video and taking a test drive, but with the $7000 rebate and a military rebate, the deal was just too good to pass up.We had to run home to get our son from school, but they had our new car ready (detailed and full of gas) when we returned.In total we were at the dealership about two hours and everyone there was incredible! I will definitely refer friends to this dealership whenever I can!Clayton Davis handled our paperwork for us and he also was great to work with! The entire signing process took about ten minutes!Thanks Joe, we love the car!!!

We bought 2 *NEW* 2018 Jeep Cherokees from Youngblood Auto Group and my wifes just burns through the oil. Ive added 2.5 quarts during this oil cycle and now doing the oil change only 3.5 quarts comes out. Keep in mind this 2.4L needs 5.5 quarts. They state the Jeep is within range of normal oil burn even though it just hit 40k miles. I have to call dozens of times just to get my service technician and when I leave voicemails I never get a call back.Safe to say Im never buying a car from Youngblood again due to their horrible service and inability to back the products they sell.

Super clean! The employees make me feel like they are my friends, looking out for my best interest.

Called and Spoke to Brad Duggins in Service who was able to set me up with an appointment yesterday with short notice to address a recall issue with the door handle, transmission flush, and full synthetic oil change. As usual he was way ahead of the curve. Both he and the service techs are awesome, I was in and out in approximately 3 hrs. As I was checking out I asked him about pricing on 4 tires which he gave me the heads up about a sale that I will not pass up. People.... Listen up. There is absolutely no good reason to take your Kia anywhere else, especially with key go to guys like Brad who is absolutely the best at what he does. Hes extremely knowledgeable, friendly, helpful and trustworthy.Thank you Brad! I look forward to hearing from you when you get back the week after next to get a full set of tires.Sincerely,David Rapelje

Always a great experience! Brad G is just wonderful to work with!

Just had a very frustrating experience yesterday and today. I saw a vehicle I was interested in posted on autotrader yesterday. I called, was told to come in to see vehicle. I went in, waited ~45 minutes to see the vehicle. I was told it was being detailed, and might not be ready by end of day, so could they call me in the morning when it was done to come see it. I asked if I should just show up when they open, and was told no it would be better to wait until they called. They called. I drove to dealership (which is local for me). When I got there, they told me it had already been sold.

I BOUGHT A KIA SARENTO FROM THEM WITH ONLY 16,000 MILES. TGE MISSED A RECALL WHEN I TOOK IT IN AND THE ENGINE THROUGH A ROD!!

I was treated like I was appreciated for bringing my vehicle in for air conditioning repair. Had to have system checked. Cleared out and additional Freon added. 2 follow-ups in the 1st 24 hours! That is awesome!

Amazing service!!Found out my car was on its way out and I called Youngblood and they found me a car that same day.Charles was great to work with, he went above and beyond to make sure I was happy with my new car. It was an amazing experience. I greatly appreciate Charles, and everyone being so helpful. Thank you Youngblood and Charles.

Had something hanging down underneath my Altima and a recall. Parts for recall not in yet. They took care of the other problem within 15 minutes including a car wash. Great service!

Matthew took great care of my car! They always make sure I am well informed with whats going on with my car. They get me in and out as fast as possible and for a reasonable cost!

John M. helped us today and man let me tell you it is hard to find a polite, knowledgeable, and honest salesman. We are very pleased with his service and will be looking for him when its time to purchase again. AWESOME POSSUM!

Nice people, small used car inventory ready.

I just wanted to let everyone know how much I appreciate Daniel and Ryan and the team at Youngblood Automotive.My daughter was on her way to Texas when her car broke down outside of Springfield. The team at Youngblood made it a priority to promptly diagnose the issue in an attempt to get her back on the road to meet her deadline later this evening.Although the diagnosis was not what we wanted to hear, I want to let the team know how much I appreciate what you did for her...and me. Thank you Daniel and Ryan for doing what you could for my daughter. You saw she was in distress and you did what you do. Even offering to pay for transmission fluid out of your own pocket if that is what was needed to get her on the road.Thank you, thank you, thank you!!!

Loved everything about my experience at Youngblood Kia. I got an amazing car quickly and drove away within 30 minutes! Zach wasnt even a salesman and he helped me through the process in a matter of minutes, and Clayton was a breeze and even a hoot to do business with! Loved them both and my experience here!

I have a 2013 Kia Optima and if you know anything about that model you know that it has had some problems and the engine seized in December, thankfully the engine is still covered under a warranty. I take very good care of my vehicle, keep up on the normal maintenance and making sure the oil is changed regularly. when I brought my vehicle to Eric at Youngblood Kia he was very professional and assured me that Kia would take care of everything. Eric and his team are more than helpful and have always done right by me, I am grateful for them. I will continue to bring my car to them and when I need a new vehicle I will go through them. Every opportunity I have, I like to tell people about how great Eric is at Kia!! If i could give Eric more than 5 stars I would!

My wife & I was browsing for a newer car with a warranty. We ended up leaving there with a 2019 KIA Rio. The whole process of getting financing approved & completing the sale was wonderful. The staff at Youngblood was all terrific from start to finish. I would highly recommend them if you are looking to buy a newer vehicle. They are exceptional & will work hard to get you the best possible deal!!

On 20Jun2020 I called the dealership at 12:00 and spoke to Emily and made an offer on one of their vehicles. She said she had to talk to the manager and put me on hold. She shortly got back to me and said they agreed to the price and asked when I can come and get it. I explained I’m not local and just need the vehicle information for the bank so I can get the check ready for them and get a flight out there. She said ok and a finance guy would contact me shortly. A hour passes and nothing so I call again and she says to give her a few minutes and someone will call me. Another hour passes and the finance guy calls and says they’re working on it and someone else is test driving the vehicle. Which is weird because we just agreed on price for me to pick it up. So I wait another three hours and nothing. I call Emily back and she passes me on to her managers voice mail so I call back and she hangs up on me.This place is just shady and stringing people along for them to get the best deal for themselves. My issue is agreeing to a price and backing out of the deal without so much as a heads up or courtesy call. It would have been better for everyone involved if they would have had a small amount of customer service and integrity by just being up front and honest instead of letting their customer hang out to dry just for them to make a few more dollars. Very unprofessional and still not even a courtesy call to let me know if the vehicle was sold or not. I wouldn’t deal with this dealership if your trying to purchase a vehicle and not local, you will be their lowest priority.

Daniel the front service man, oil change, tire rotation. All done, they wash the car. For safety reasons, all personnel wearing masks, very clean.You may watch TV n seat inside the lobby to enjoy a cup of coffee.Great service. Thank you

Bought car from John M very satisfied. Took care of all things he promised before delivery. Very nice person and his word is gold I recommend this salesman if a promise means something to you Thanks youngblood and thanks John

Very nice, was helped right away. Helped get a good deal for my first car.

My first time buying a car. Ryan was amazing! He was so helpful and was able to give me an amazing deal on a car I wanted so bad! 10/10 recommend

The person you build a relationship with by phone and on line is not the person you deal with when you get there. This was very disappointing. I, also felt the salesmen that met with us had a very sharp and harsh personality.

John M. helped us today and he was very helpful and made buying a car easy! For a 50 year old man he was built like a brick out house! 😂Such a great sense of humor!

Had some warranty work done in the service department. This is an awesome group of employees. They handled everything and were very kind and helpful. I really like the courtesy van. My friend and I were shuttled to a shopping mall and pick up when my car was done. Made for a pleasant morning. Thanks

I had an appointment @ 8:30 . They brought my car in @ 9:30 and started the oil change. That sucks,.... But...everyone was friendly. AND they changed the oil. So good good bad.

They really have the best customer service. Came to help us after hours, when we really needed it. Our Car is awesome!

We recently brought in our Nissan Juke that another shop could not figure out the issue. Daniel was our service advisor and could not have done a better job. He was communicative with us through every step of the process. When we went to pick up the vehicle it had not only been repaired but they freshly washed it for us as well. They got us through a frustrating situation as quickly as possible and for that I am very thankful!

Horrible experience! I wanted a Chevy Tahoe they had and filled out a credit application, which now I have a hard hit and for nothing. I have a decent trade in and cash for the down payment. 3 people knew I wanted the car which wasnt even on the lot yet hadnt even been washed. I took my trade in to have it assessed and I felt like no one really wanted to help me. Then a few hours later the car price was changed by over $2,000 and no explanation, no one responded to my texts, email or voicemail message. Id call bait and switch but they didnt even bother with the switch!!! I left voicemails, texts and emails. I didnt hear back from anyone. So unorganized, lazy and disrespectful.

Very good service, Andy on service department was a helpfully and he got answer to all my questions

Five stars if you name your preowned vehicle side ‘Youngblood’ and your new vehicle side ‘Youngerblood’.

I am 15 and I got my first car from John M.John is my favorite person right now and he has been very very nice and honest with our family I am not in good health and have had two heart surgery’s and the will always remember you John I love you

We love Youngblood! Everyone is so friendly and helpful. Weve worked with both the sales and service departments and have had nothing but a good experience. Highly recommended! Were repeat customers and will continue to give them our business.

Ryan Grabill has helped me with my Jeep for over two years! He’s awesome, friendly, and efficient. Thanks for the awesome service and oil changes!

Its a great place to shop for a new or used vehicles

I worked with John M! Gave us great service and got to have the payments at only 206 a month with no down payment on a 2018 Nissan Versa!! I just bought it today for only about 10,995 dollars!! They have great deals and excellent co signing deals as well!! I’d recommend this person and place in general 110%!! Come to Young Blood

Worst service department known to man. This place cannot and will not own up to their mistakes. They try to bruah things under the rug and lie. I wouldnt recommend my worst enemy even go there unless they want work half completed and the ball dropped hard. Wasted time, and a service job that left me to having to go else where for 2 ruined tires that could have easily not have ever happened had they done/recommended an alignment with the major service i had done. This goes entirely deeper than this review, but they are awful. Spare yourself and go elsewhere.

Dishonest and incompetent. Prior bad experience with a Kia now the same with a Jeep. At least there are other Jeep dealers nearby.Reply - Beth, I have given Youngblood multiple chances and I have been let down each time. I will use a different dealer from now on. Thank you.

I worked with John M and he was amazing. He knew the exact car that would suit my needs. He and Aaron P made buying my car fast and easy. And they worked hard to get the payment that I needed. I would recommend them to everyone.

Great service! Great prices! Ive been to MANY other service centers and this is the only one Ive ever been completely happy with. Ask for Chase. He is great to work with.

The best dealer ever! The best service ever you can get from a super professional staff members! Always proud of having my Kia Sportage.

Steve Green made our purchase an outstanding experience. As far as personality - that guy has plenty to spare.Definitely high functioning professionals carefully selected to provide a more than adequate service and perfectly positioned team for solid and satisfying business. If I wasnt spending so much hard earned money, id say that I actually had fun.

I bought from John M very personable went over and beyond to help us I will recommend my friends to him

Not only did Seth find us the perfect vehicle and an amazing deal, all when we thought we were out of options, but he made buying a vehicle civil and personable! He was well informed and candid with us on every detail and went out of his way to make sure we were happy with our purchase and experience. The process through Youngblood was easy and quick. We completely turned our financial situation around all because they were willing to work with us and only gave us options that were most financially responsible. I would highly recommend Seth and his team at Youngblood to anyone who is in the market for a new vehicle.

Colin our salesman was extremely friendly, and not pushy. He let us take our time to look all we wanted and helped us get just what we wanted.

Five stars

John M was our salesman and the experience was painless and he was very knowledgeable. Everyone was so nice but we had a budget and he got the payment where it needed to be. I got my daughter her first car and he treated her like family.

John M. helped me with the sale. He was very careful to help make sure I was getting a good deal yet have a vehicle in good condition. Highly recommend.

They are irrational. They go buy their own value system instead of kbb. Buyer beware! They are not priced rationally.Update- Even worse than I thought! They ruined my desire to buy from them ever again! Buyer Beware, they are liars!!

Long story short my car went in working perfectly fine to have recalls fixed. When it came out it had an ABS light and another light on. It was NOT on when it was dropped off. Darwin Graham had multiple stories and lied to me multiple times and then called my girlfriend a liar. Would never do business of any kind with them again.Update after your response,Look I dont know much about cars and I dont claim to. I thought the alternator had something to do with the electrical system, which is what was messed up when I got my car back, but I guess Im mistaken? Regardless of what you did when it was in the shop repair wise the fact remains that it went in working and was returned broken. What makes me even more aggravated about the whole situation is that I have since repaired my car myself. It took me, with little to no car knowledge, a half hour and $20 in parts and shipping. Pretty sad that youd try to screw a customer over such a cheap part and fix. I guess that is just the kind of people you are.

Fast and friendly! Service was completed in half the time quoted.

Went in for a recall. I was greeted promptly and courteously. The check in was quick. They said it would take approximately one hour. It only took 45 minutes and the also did a multi-point check of my Jeep, washed it and gave me a complimentary bottle of water. Very pleased with the whole process. Ryan and the crew were awesome.

Brought my car to the dealership for a Check engine light being on car running rough they hooked it up to the machine ran it for an hour and told me it was a brake sensor and that they can fix it I told him OK fix it .two weeks later I finally get to go up on the highway and as soon as I hit highway speed‘s check engine light comes back on and my car was running Rough again call up to the maintenance department to try and talk to the manager and only thing he would say in an impatient half rude tone is bring it back in And we can hook it back up to the machine and see what’s going on that’s all he would say.he would not have a conversation about it at all.So I just hung up on him, I’m gonna have to find another mechanic. I don’t know if these people are just Incompetent Or trying to rip people off

I came into Youngblood Jeep for my normal simple oil change for my 2017 Jeep Wrangler. First of all, they did a great & quick job taking care of this for me. Rowdy Nelson was my service advisor. He noticed that my tires were older and might need replacing soon. He mentioned that he would do some research and when I return to pick it up that he would have some options for replacement tires. They also gave me a courtesy shuttle to my work, which is always appreciated. They called me to inform me that my Jeep was ready to pick up. When I picked the Jeep up, Rowdy had 3 options of tires all printed out with pricing & he explained the different ones to me. Everyone was very friendly & accommodating. Great experience! I will continue to return to buy Jeeps from Youngblood, as well as have my service work done here as well. Top Notch!

I purchased a car from John M John knows his stuff and is the best salesman I’ve hadThere is no lying in John He is a different type of salesman No pressure whatsoever

One of the best experiences i have ever had trying to get a new car. Extremely friendly people and great service. Will recommend to my friends.

Go see Chase at the service center, he was able to get what I needed done for my 2012 Nissan Pathfinder. Thank you Chase and your team.

I submitted a request online to test drive a car. I was quickly contacted and setup a time. When I arrived at the dealer the car was pulled up front and warmed up. The negotiation was low pressure. Everything went smooth. This is the 3rd vehicle I have bought from Youngblood over the last 20 years. I will definitely do business with them again.

I love trusting my Nissan to the service crew at Youngblood. Theyre courteous, respectful, and I feel theyre honest. My service advisor lets me know what my Pathfinder is due for but never pressures me to get it all due at one time.Love the cleanliness of the waiting area as well as the drinks/snacks they keep out for customers.

My husband and I had been browsing vehicles for awhile. We came across a vehicle that we both loved and asked about it. They said it was just bought from auction so they would need to do some work on it before we could test drive and what not. So that following week we test drove it and agreed on a price. There were still things that needed fixed on the vehicle like a broken fog light, corrosion on the battery, torn leather, needed new tires, a few dents and needed detailed. They agreed, and said that it would be finished when we picked up the car. The salesman told me that I would have to come in quick because there was someone else interested in the vehicle and that they would not hold it for us. So we rearranged our schedule to go do the paperwork. We told them multiple times that they could keep the vehicle to get everything done correctly because we knew it would take time.When we arrived to fill out paperwork and looked over the car the fog light had not been replaced, dents were still there, battery corrosion still on there, no gas in the vehicle and the batteries in the key fobs were low. Once again we told them they could keep it until finished, even though they said it would be taken care of by the time we were done with the paperwork. There was also a recall that needed to be taken care of, so we just said give us a call when that part comes in and we can just get everything done at once. Also you could tell that they rushed through the detailing. There was streaks of I’m guessing cleaner running down the inside of the doors and the windshield had some sort of cleaner on it ok bc when it rained I could not even see out of it.While we waited for a call my husband and his father checked out the car to make sure there were no issues, as he has been a mechanic for years. The only thing he found was that the back brake pads would not pass inspection and needed to be changed. So when we finally got a call (a month later) that the part came in we brought to their attention that the back brakes needed to be changed. They said there was plenty of pad left on them but they could replace them for $300! We passed, when my husband went to get the vehicle when it was supposed to have been finished they had not even finished the battery corrosion so he had to wait again. They didn’t clean the car so there were hand prints all over from them fixing the dents. My husband and FIL changed the rear brake pads themselves for $45 and it took them 10 minutes. We brought the pads up to the dealership to show them that they were not passable, they didn’t care and just said that they were when they inspected the vehicle. So apparently The pads wore down 30-40% in less then 1500 miles or so.I felt the work on our vehicle was just done half way and they were not there to please the customer but to make money. I felt rushed when purchasing the vehicle because money was to be made. If we would not have pushed as hard as we did to get the appropriate things taken care of then they would have just overlooked everything. There is no way they would have put that vehicle on the lot the way they tried giving it to us.

Normally buying a car is an stressful all day affair, but Putty made it quick and easy. Never have I ever had such an amazing experience when buying a car. In and out In less than an hour! We are enjoying our 2018 SRT 6.4L Dodge Charger. Thank you!

Thank you Chuck!

We bought a brand new Kia Forte from John MJohn is an icredibly nice person and intelligent He know every aspect of his job and is in tune with people I’m retired and I loved him to death Thanks Youngblood and thanks John for treating us like a neighbor

I worked with John M and he was great. He worked with my budget and understood what i needed. Definitely recommending to family and friends.

Bought a jeep from John M and I have to admit John is a damn good closer and a nice guy

Seth helped us find the perfect truck for our family and he and Ken made sure to thoroughly explain all of our financing options and the details of our warranty. They both were very professional, but also friendly and down to earth. Within a few hours we were driving off the lot. Thanks to them for a very pleasant truck buying experience!

It was a great experience everyone was friendly, the job done to my car was done on time also everyone was helpful and knowledgeable I highly recommend this place for anyone needing anything done on their car

Great buying experience. Worked the deal by phone with Jon Solomon. When we arrived at Youngblood Jon had our beautiful Rogue there to view. Jon went over the great features of our new car in detail. He assured us that he was only a phone call away should we need a refresher on any of the features. When we got down to the paperwork there were no surprises, everything was as previously agreed upon. Jon introduced us to the service department manager and finance person. All in all it was a great buying experience. We were extremely impressed with Youngblood and especially with our most knowledgeable salesman, Jon Solomon

Bought a Kia Sorento from John M John was sweet, polite, and nice and was able to come to deal with one tough but to crack, my mother.John got me a good deal and a good price on trade.This was my first selection on my own and I want to thank John and Youngblood for a great deal and perfect service

My husband and I were forced into a vehicle we didnt want a few years ago due to an unfortunate circumstance. For the past 2 years weve been trying to get out of that vehicle and into something with a lower payment and more fuel economic. Weve been to Youngblood 2 or 3 times to try and get rid of our truck and it just wasnt the right timing for either party.Last night my husband and I went up to the dealership and tried again. We were met by Glenn and Frank and we had the most pleasant experience. Glenn was very direct and didnt beat around the bush trying to butter us up. He knew the cars, he knew the process and we got started right away. I was very impressed with how smooth the process went this time, considering weve dealt with one or two others before. Frank was very friendly and even though new to the dealership, was helpful and got along great with my husband.We finalized everything after the detail shop had closed so I took the car back the next day and they got it detailed for me. While I was waiting I had my 6 year old daughter with me and Glenn even came over and shared his M&M candy with her.Im not a very social person, but I must say, working with these two gentlemen was an awesome car buying experience.

John G made our car buying experience simple and fun. He is a true professional and a great asset to the Youngblood team. When you visit Youngblood Auto Group in Springfield ask for John G!

Springfield folks should feel lucky to have a repair facility in the area such as Youngblood Nissan. As a transportation manager at a small college in Oklahoma, one of our 2018 Altimas cut a belt and the car over heated on SB I-44.You would think it goes downhill from here... No way. Wes in the Nissan Service Dept took care of it from the get go and I was pleased every step of the way! They even took care of another small issue that I wasnt even aware of while it was in the shop.Its nice to know, when your fleet is out on the road, there are people like Wes that care. Thank you!

Youngblood went above and beyond to make this an easy and pleasant experience for me! They worked hard to find me something suitable and affordable, and I absolutely LOVE it. Patrick King is an EXCELLENT team member there at Youngblood. I was very impressed with his integrity and overall willingness to help me any way he could. Keep up the good work guys! Youve earned a lifelong customer.

John M was awesome ! Very nice guy very helpful and great humor

I flew in from myrtle beach sc to buy a used truck, they were on time picking me up from airport, paperwork was a little slow but other than that everything was great. They were very honest when asked over the phone condition of vehicle, which was my biggest fear but when I saw the truck for the first time I was very happy, it was as they said and that means the most to me. Drove it 18 straight hours to get back home and it drove beautifully. I am a happy customer.

Terry. Purchased a used vehicle and have been treated with nothing but lies and deceit from the beginning. I was told there was a problem with lights. And buttons on the dash but they would be repaired. When they released vehicle the repairs were not made. I bought the car on their promise and I was stupid trusting their reputation for honesty.

I always have had a great experience when I go to buy a new car at Youngblood. They are very nice and dont high pressure you on their cars. The staff there is there to help you find just what you are looking for at a price that is in your budget. My salesman Jonathan Reyes was the most honest salesman I have every met. All of the salesmen have always treated me like I was there only customer. I would recommend them very highly in knowledge, courtesy. Scott Burns their finance manager was very helpful and explained all the paperwork to me in a very timely manner. Thank you Youngblood for hiring helpful and responsible people to work at your lot. It truly made my experience enjoyable. Dollie Y. Gardner

Great service men. Fix my truck right in and out quickly, at competitive price.