We have renovated our kitchen, laundry room and two bathrooms with the assistance of East Coast Granite. Everyone we met from the time we walked into the showroom to the minute the installers left our home was professional. We were never pressured to buy something we didnt want and their prices are reasonable. The installers bent over backwards to make sure the job was completed to our satisfaction and offered advice when we asked. There is no question they know what they are doing and I trust their opinion and expertise. I highly recommend this company!
What a fabulous experience from start to finish. Dmitriy was quick to greet us on a busy Saturday. He spent plenty of time explaining and showing us the different levels of quartz. He was very knowledgeable and professional during the sales and estimating process. No surprises after the template process was done. Two and a half weeks later we get the call for installation. O.Z. and Randy were the installers. They showed up on time and quickly went work. They were both very polite and professional and took their time with the large slabs as not to damage the floors, cabinets, or walls. They did a great job with cleanup and explained what cleaning chemicals to use and what to avoid. Very happy with the price and service we received giving my wife the kitchen of her dreams. Came in exactly to the penny on the estimate. Would not hesitate to recommend East Coast Granite & Tile to anyone.
This is hands down the best place for granite. From receiving excellent service in the showroom, by Dimitri, to having fantastic installation too. The crew arrived on time, was polite and professional and treated my investment as they would their own. I have a stunning kitchen thanks to the team...and did so with reasonable prices too!
East Coast Granite did a fabulous job! Their time from order to installation was shortest I found. They met a competitors pricing. Their salesperson did an excellent job explaining the product and process. Their installers were very thorough and helpful. When I called several days later due to a visible seam, they sent their installers back and they spent the time to make it disappear and fix the problem. I will definitely use them again if I do sink tops for our bathrooms. Thanks so much for the great service guys.
We love our new kitchen granite! East coast granite was very helpful in guiding us through the process. We picked out our slab, were able to place the template to get exactly the effect we wanted and the result is stunning. The day of the install went off without a hitch and the pieces fit perfectly. Everyone we worked with -- Victoriya, Dimitri, Yuri and the rest of the staff -- were professional and seemed genuinely interested in doing the best job possible. And, we came in exactly on budget with no surprises! I will recommend East Coast Granite to anyone interested in installing quality granite at an affordable price. Thanks for making our kitchen look so great.
I had granite installed today in my kitchen and bathrooms. The men who came were more than helpful. They took time to explain all part of install and care and kept me informed every step. They were nice and my house now looks awesome!
From Lacey, my sales rep, to the install team this was a great experience. No pressure sales and very helpful. The installation crew evaluated first and were very careful not to damage my house while moving the tops in. Then they were very helpful to correct a few issues on site so my tops looked great. The entire crew was professional and respectful!
I am super impressed with the quality of work they did installing my kitchen countertops. They took their time and made sure everything looked perfect and I really appreciate that very much. Thank you very much for the great job.
We appreciated the service from sales to installation. The installation crew made sure everything looked great. Thank you very much for your excellent work.
I recently purchased and installed granite countertops and a full riser in my home. The salesman, Dimitri, was professional and his communication skills were impeccable. The installers, Paul and Ravil, were meticulous and exceptional with the installation and cleanup. The countertops are absolutely beautiful. I will use this company again and highly recommend them.
The fellows that came to install our counter top were early, a good thing, polite explained every thing to us and even helped out raising the legs on the stove. From the beginning when we walked into the shop to the install was a very good experience. I would recommend East Coast Granite to all who are looking for a good price and great service. Thanks Guys
Everything from choosing, ordering, templating, and installation were excellent. Paul and Ravel installed my granite beautifully. I couldn’t be more pleased. This is a locally owned company that has built a family with their employees. They value each one and it shows. Becky Galloway
If i coukd give them more stars i would. So very happy with the job they did on my island top. Exactly what i hoped it would look like. Thanks Dimitri!
Dmitriy was knowledgeable with the products as a salesman and OZ and Randy were quick and business like installing countertops. I would recommend these three to anyone thinking about a remodel.
East Coast Granite was wonderful to work with! From purchase to installation the staff was knowledgeable and friendly! They came exactly when they promised.I appreciate the phone calls to let me know exactly when they planned to arrive. The installation crew was efficient and provided quality workmanship. They made sure we were pleased. Thank you East Coast Granite for a job well done!
They done my kitchen and did a good job would use them again. They also done my aunt house today guys that delivery was good and Victoria sales is good. Lacy was rude with me on phone would not recommend working or talking to her again. The guy salesman is also good so would recommend one of those 2 . Not lacy she was not nice.
5 star! We will continue to be a repeat customer at East Coast Granite. We have worked with many granite companies over the last 10 years and have been very impressed with East Coast Granite. Lacy is so easy to work with, and the installation has been perfect. Their prices are also very competitive and have a large selection. Thank you East Coast for all your work on Hopewell Homes!
This place is the real deal..prices beat anywhere around they are super nice and professional. They came right out and measured gave me good ideas on color and got right out for the template within a couple days of calling and confirming that I wanted to go forth. The instal crew did great and was very fast and professional. They cleaned up all there mess. I would use them again and would recommend them to anyone in need!
They did a wonderful job on my Kitchen Countertops. The counters were not quite built to square & East Coast made great efforts to follow the line & get my back splash to fit PERFECTLY!! I am very pleased with their professionalism, the showroom, the installation, and the product, the amount of wait-time, the suggestions to help me choose....just everything.
I liked the quality of the granite here. The shop fabrication was a perfect cut to template and edges were spotless. Dimitry help us pick our granite, gave us a great price and followed thru til install. Can’t say enough about JR and Ravil they worked our tough cabinets and made finish product look awesome.
Easy to work with and timely. The installers, JR and Revel were kind and efficient with the installation which looks great. We would use this company again.
My experience was wonderful. They are professional, on time, very easy to work with and great price. The installers were easy to work with also and accommodating from start to finish. Highly recommend them.
We had granite designed for the kitchen, window ledges, and walk-in shower. Dmitry and Jason, helped from the picking out the perfect stone, through the complete install. The work done was exceptional!! The crew that came with Jason to install were all very polite and courteous. Job well done!! Thank you so much!! The Walkers
We had the best experience possible with East Coast Granite and Tile. From start to finish they were patient, knowledgeable, helpful, and professional. We are so happy we found them on a google search. We had not heard of them before. We drove to their location not knowing what to expect and found a wide variety of granite slabs that we could hand pick from for our kitchen remodel. Their salesmen were so helpful. I liked having the full slabs of granite to choose from when picking out our granite unlike the small samples you get from big box stores. All of the big box stores and other vendors we had talked to had a 4 to 6 week installation wait time. True to there promise they had our granite installed within a week of us choosing the color and having the template made. Their prices were extremely competitive and there was a wide variety of colors to choose from. I have referred friends here and they too have been very happy. We will never use another place again for any Granite needs that we have. This is the go to place if you want a fast, professional, convenient experience.
Dimitri was very patient as we had three areas that needed granite. We took samples home so we could pick the best. Very professional staff. We had some snafus (not their fault) and they addressed it quickly . we couldn’t be more happy with their work! We hope to build a home soon and we will definitely call on them.
Hacks. Literally. Do not use. Not on time. Not professional work. The template guy miss-measured the height of the back splash, so instead of taking the back splash back to the shop and getting it shaved down and re-polished, the installers hacked at the stone to get it to fit, leaving raw, rough cut granite exposed. It looks bad. Further, they used our deck railing as a saw horse and we now have deep saw marks in our deck. The installers aren’t contracted by the company, these guys ARE the company. Their wives are who you meet in the show room. Very disappointed.
The staff was so helpful and welcoming and the installers did an amazing job! We are so happy we chose East Coast Granite. Would definitely recommend!!!❤️
The most professional experience we’ve ever had from start to finish. No surprises, they were prompt and very helpful. Would recommend to anyone.
East Coast Granite came to install countertops in our restaurant and we were extremely impressed with their professionalism, friendliness, and help through the process. The granite is beautiful and we will definitely be using them again!
Great Company! The installers were awesome, very professional and took pride in their work. Lacy was aMaZinG. Highly recommend East Coast if you need quality granite at affordable price!
From step one to finish - were extremely pleased. You made is super easy with professional, knowledgeable, friendly and accommodating customer service. The turn around time was impressive. Best of all - price!Thank you East Coast Granite!
I couldn’t be happier with my experience with East Coast Granite. My installers today were awesome and went above and beyond to make my counter fit and look amazing!
Product 1/5Installation 5/5Customer service 0/5I chose quartz for my kitchen countertop. I liked the color and the professional installation. However, I was shocked to see the chipped defect on all edges after installation! Dimitri came to my home to assess this problem and said, “I see what you mean. I would not want this in my home either.“East Coast granite offered to replace my countertop “at cost” after paying full price for this job, plus repeat plumber’s costs etc. Basically, pay twice.I spoke directly with the boss, Vim. He vehemently refused any other remedial options or discount, saying, “we did nothing wrong.” He totally disregarded and invalidated my concerns, saying “no one else has complained.”Additionally, they overcharged me for 7+ square feet of quartz on the first bill, using the original estimate of square footage rather than the exact amount measured by their technician.I have posted pictures of my counter edges.
We wanted a stone counter for our island and have never had stone tops before, they were very informative as to what would be best for our needs, we are so very happy with their service and will be using them again, very professional from sales to installation!!!! Thanks to you all!
Weve worked with East Coast Granite in Springfield on many projects and we are super happy with their countertops fabrication and installation services. While everything cant go perfectly every time, East Coast Granite responded quickly and worked hard to find a resolution and fix whatever needed their attention. We look forward to working with them on many more granite countertops projects in the future!
After visiting several local granite fabricators, including the big box stores, I went to East Coat Granite fully anticipating to walk out empty handed. Not the case!!! Viktoriya was very interested in listening to me and helped me find the perfect granite slab. Template and installation was a breeze! If youre looking for counter tops, I highly recommend East Coast Granite. You wont be sorry.
We had the best experience with them we looked into so many different places and we found that everyone had granite for way higher then East Coast. They got the job done way faster as well. I work in retail and always recommend them to my customers. Best customer service.
Got new countertops to finish our kitchen remodel and we couldn’t be any happier than we are with the finished product. From the beginning to the end they were very professional and we would highly recommend to anyone needing tile.
If youre looking for quality workmanship at a great price. With one of the fastest turnarounds in town. From the time they come and make templates of your counter tops, to the time the Granite is installed in your house(beginning to end around 7 days). Then East Coast Granite is most definitely the place where youll want to go to get your all granite needs...
When planning your kitchen/bathroom, I highly recommend East Coast Granite & Tile. They were professional, affordable, and extremely helpful. I recommend them to my friends and family. Our kitchen is absolutely beautiful and I look forward to working with them again to put granite in our second bathroom remodel.
GREAT TO WORK WITH!!! They were very helpful throughout the entire process, great selection, great prices, fast install, and very professional. Will definitely use again
Amazing service! Fast install great people to work with love the finish product! Definitely recommend them prices are great as well.
Went to just look at counters, because some friends told us to. The price was super reasonable! Service was off the hook fantastic! Im thrilled to tell anyone and everyone to please call them!
Good selection, fantastic pricing! Staff is friendly knowledgeable and professional. They really know what they are doing. So glad we stopped in. They did all the countertops for our new construction
We couldn’t be happier with East Coast Granite. From the sales department, template, layout, and install this company was spectacular. They did everything they said they would!! We went from template to having countertops and backsplash in a week and half. Very friendly and helpful staff.
Used to work with the company for almost a year, if they don’t care about their employees then do they care about customers? The granite slabs are all 3rd REJECTS. The sales people are the only ones you’ll have a ok experience. The installers are all uneducated besides the 1 lead. They’ll scratch, scrap and dent your floors, walls, ect. Most unorganized and sneaky granite shop around.* I have pictures to proof* Misfit employee1099 the box truck and shirt I wore every day said Eastcoast granite I was an employee there not an independent contractor and they treated me like a employee more like a dog.
Really enjoyable working with everyone there. Family type atmosphere. Great, fast, and detailed to perfection. From Victoria, Sam the template maker, uri and helper theinstallers!!! Couldn’t believe how fast they were once I made my decisions. Thank you for a job well done!!
Some other places in town made us feel like we were being a hassle. Not at this place. From the first phone call our salesman Dmitriy was so helpful and patient. Installing granite is a huge decision, and I DEFINITELY RECOMMEND East coast.
We stopped one Saturday just to look at options for our kitchen remodel and walked out having purchased granite for the kitchen as well as the game room bar! They were at our house two days later to do the templates for the countertops. We were told it would be a week from the date of template for the install but we received a call telling us our counter tops were ready three days ahead of schedule. I did not want seams in the granite so it meant that one of the counter tops was HUGE and unfortunately it broke as they were loading it into the truck to bring it to our house. They came anyway with the other pieces and promised the broken counter top replacement would be ready the next day. As promised, they arrived at my home the next evening with the new top. I cannot say enough about how awesome they were to work with and their level of customer service was outstanding. Vic and Dimitri know granite and the installers were knowledgeable, professional and friendly. We recently returned to order a quartz hearth for our fireplace and they remembered us. Would definitely recommend!
They have done great work for me on a few projects. I highly recommend.
They did a great job and had the best price in town
I love my new granite! Viktoriya was so easy to work with. I went in on a Sunday and had granite counter tops on Wednesday! They were installed perfectly--and the price was right!!
Super fast installation and it was done very professionally. Great team to work with! Definitely recommend this company.
These guys were awesome!It was done quickly, the price was reasonable, and the sales guy Dmitriy was helpful, friendly, and knowledgeable. I would recommend these guys as highly possible.
Dmitry and the entire staff were incredibly easy to work with. They were meticulous with the installation snd and installed within our time frame. Prices were great, too.
5 STARS IS NOT ENOUGH!!!I highly recommend East Coast Granite!We had granite bathroom and kitchen countertops installed in order to better sell our home. Every member of the ECG team, from showroom to installation, was friendly, professional, and extremely knowledgeable. Prices are excellent. Color and grain choices are plentiful. This team will go above and beyond to provide outstanding customer service, including accommodating off work hours and being open on Saturday. All the realtors, home inspectors, and the new owner commented on what good craftsmanship and how beautiful the new countertops are. Great job ECG! We will be back when we get moved into our new home!
I bought grannte counter tops from theese people great product great service and prompt service i would recommend these people my kicthen looks great ..
Welcome to Springfield, but this is not East coast so please speak to people with respect! Its not nice to be rude....
What a deal beat everyone on price!