Im a person that loves household appliances, towels and other gadgets... I lost my mind shopping in here... Fully stocked and well organized...
Very clean, but no shoppers ... the pandemic has really kept customers away ... seems like the store will be closing .
A young man helped purchase a product to get rid of the smell in carpets in my office that had been cleaned and dried after tropical storm Ida. The product worked out great
Good store. Helpful workers decently priced.
Generally I visit here for the ease and convenience of staff ready and available to assist. And of course its a plus to find something that you did not walk into purchase but can not walk out without purchasing.
Great store only have a hard time finding an employee to help you
Decent size bed bath and beyond. Always clean. Friendly employees. Good selection of things. Has two entrances/exits and has a lot of parking
I bought a new coffee grinder machine from this shop for pickup. The machine was not only used one but so dirty with all the used beans stick around it. This is a pathetic service. Disgusting !!
Store is great! Has everything I need for back to school!
My son and I found what we wanted at a good price.
I love shopping for my household products from this store. There is no hassle with returns and refunds. The store clerks are very friendly and resourceful.
Employees like to play on the phone and hang up on customers, an absolute joke! Needless to say dont even bother shopping here.
A nice place to buy😀
Ive been coming here for years well at least once a year and I am.always pleased. Keep up the good work. Just have someone to monitor the lines to the register...its 2 lines leading up to the register but how would someone know which register is next? Like I had to endure yesterday. I stood in line then a woman walked up to the spot right across from me...the register called her...at least she was kind enough to say no he was here before me....so fix that BBB
Didnt have the water boiler the website said they had at the store. Had to select a different one. Staff are always friendly.
It’s convenient and the staff are helpful but this particular location is not stocked very well. The blinds that I was looking for are always out of stock.I’ve been back to the store twice in a month and they still haven’t replenished the immersion blender i was looking for. But overall it won’t stop me from visiting this location.
I got C02 refill for my soda stream. The store does not allow curbside service for exchange of the canisters for some reason. I did feel safe in the store however for short visit. Not overcrowded and all customers and employees were wearing masks.
Always have everything Im looking for the 20% coupons are so nice to use and i love the circular layout they have.
I dont think the customer service can get more miserable or unhelpful. It completely turns me off from even going near this store again.
I ordered an item for curbside pickup and within 1 hour my item was ready. when I went to pick up I just waited 3 minutes and a friendly staff member came out and put my item in the trunk. It was quick and easy!
I ordered for curbside delivery. Checked in and waited 20 minutes in car before deciding they were probably too busy and going inside to pick it up instead.They had two reps helping the one and only customer in the store. They had two other reps stocking items and one putting the online orders in their place. One other was slowly bringing items to another room by the front entrance. A lady came out of the office, said something to one of the girls and went back in.I waited about 5 minutes in line until finally someone assisting me.Almost half hour to get the item at a location with only one customer inside and at least 7 employees working. Not the best customer experience.
The store is now fully stocked and offers a great selection of home goods. I ordered curtains and they arrived in a few days. I am very satisfied.
Quick and easy to return a few items and pick up holisay supplies at the front. Love the 20% off coupons and the selection. Sad they stopped making the glass cups we like. The new style isnt as nice.
As much as I shop here I cant go above three stars. Its waaay understaffed, checkout lines can be long, the customer service area is an oxymoron, and the store is disorganized.Add to that many entitled customers, parking their big SUVs willy nilly, who ignore signs in the parking lot . . . but I get sucked into the 20% off coupon trap often!
Found items I wanted, had good sale items
I ordered a knife for pickup, and it showed up as being in stock when I ordered it. I did have a coupon for it, but found out that they werent able to fulfill the order, and cancelled on me. When I called to cancel the order, they couldnt do it, despite the 1 item of 3 that I actually needed being unavailable. I tried using the coupon at another location, but it was no longer available (which I totally get, being that it had been used once). I tried calling the location back to see if I could get the coupon to be able to be redeemed again, since the item it was used on was cancelled BY THEM, and was just met with a solid, oh, there isnt anything we can do, with no attempt whatsoever to rectify the situation, and little apology.
A bit smaller than other locations, but still have everything you need and the staff have always been friendly. The parking lot is a small, cramped nightmare though.
Nice, clean store. Friendly and helpful employees. Good sales..
The staff is pleasant and extremely helpful. No long waiting in line either. Enjoyable shopping experience.
I found what I needed, reasonable prices, clean store, easy to shop.
Fast service. But their customer service is horrible. No help locating products.... Ridiculous!!
Theyre great still take coupons
Great outreach by staff.
Its ok, something seems off, I think its location or the building itself. I always pull up n Im like is this it? Looks odd..I think its cause my brain is looking for the large brand name like the one on route 1 has on its building n its not there.. I dont come here often but sometimes my GPS will guide me to this one. Inside is the same as the others, clean organized well lit etc. Staff are friendly n asked if I needed help, store was kind of slow but covid is still happening so it makes sense. They had hand sanitizer out for customers n everyone wore masks the right way so that was good/comforting. I hadnt been to one in like a year or more so I was happy to hear they still take the coupons. I got what I needed n left, was easy n quick to check out. Receipt went to my email n done.
Bed bath beyond are very concerned about the virus, mask, and everything., yet I was really disgusted when I entered into the mens room which looked like it hasnt been cleaned up in months... There was urine all over the floor find ...it really smelled bad like the nasty urine was sitting for months.... Its really something I dont see too much in the Burbs...😔..I really hope they received this message and do a GREAT detailed, clean up job in the bathrooms 😡
Very helpful with helping me find an item I was looking for
Ni e to see the store is uncluttered and clean. Most importantly, The staff are courteous, friendly and very helpful!
Great helpfull service
Its ok. Nothing any different from the others
A must go place they have mostly everything you need to dress your house, I loved it! Clean and friendly staff.
Still active and doing great.
I was looking for a coffee maker and a very professional guy named Kevin helped me and my family. He was so polite and friendly with my son that my son asked me to write this review. Thanks Kevin we’ll be back!
Great store and the associate so friendly.
No, no, no! Prices are outrageous and the store setup sucks.
There is such a large and varied selections of items for your home, this store is large with a better selection than the one I normally go to. Don’t forget to bring one of those ubiquitous 20% off coupon. There is a good amount of parking and there are entrances on either side of the store.
The location on route 22 New Jersey did not have what I wanted and the manager checked other locations to find it. I call that A Number one priority service. Thank you very much
Always a fun place to shop. Diverse amount of merchandise. Helpful sales personnel. If u cannot find it there it does not exist.
Quick check out helpful staff.
Its not only fun to shop in this store because they have almost everything I need but also for its very helpful, courteous & patient staff who are always ready & willing to assist, especially to seniors like me.I bought 2 packs of Brita filters & I will get a rebate of $5.00 for each pack from the mail which is also great.
No one there to help. Wait in one line, go to another line. Clerk finally opens a line, and when I walk up, she cant get the register to work. Tells me to go back to customer service line. I leave.
Good location
Great location
Can always find most of the items Im looking for and other items too.
This is a big well-stocked Bed Bath & Beyond. They will usually have just about anything you need. (Their prices are nowhere near as good as Target, though. And I dont really think the quality is consistently much better.) Most of the staff is very helpful, available and quite pleasant. But there are a few tired, scowling staffers that can pretty-much ruin the experience. Hopefully you wont have to deal with them!
Not much stock. Associates very reluctant to help.
This place is horrible, drive out to the store on 22 in Watchung. The manager is horrible and wastes your time, he is always on a power trip. Went to purchase a set of sheets that were on sale, they rang up the wrong price, I let the sales woman know and she went to look at the sign. She came back to do the price adjustment, needed the manager’s approval and when he came over he started screaming about how he needed to see the sign and her seeing it wasn’t enough. We canceled the order and left. Story #2 we purchased a ring doorbell as a gift, when the person we gave it to installed it the product had already been registered to someone else. I called the store and explained what happened. He refused to accept the return. When we pointed out that they sold us a product that needed to be returned to the manufacturer when returned and NOT resold he became aggressive and nasty. This store is horrible and I won’t be returning.
This was one of the best stores I have been to, spacious, no clutter, only problem, staffing was very poor, needed assistance, but there was no one around to assist., Ms Ruby the cashier was very accommodating, and patient.
Everything under one roof
Decent store but overpriced
Really nice holiday merchandise.
This place needs a face lift it almost looks like it’s going out of business very outdated and the staff is not friendly nor helpful
Stores are easy to navigate, customer service from the floor to cashiers is excellent. Prices and coupons are an important everyday plus for customers.
Found just what we were looking for. The coupons help a lot. I hope they continue sending these coupons
A great place to get household items including the outside. This store has a lot of inventory and the customer assistance employees are kind as well as professional without hounding you. Time really flies in this store & before you know it you were there for 2 + hours. I wish I could get coffee there that would be a terrific shopping trip ( like I get at Home Depot ). The checkout employees are very kind & quick.
The workers are very polite, and willing to help.
Bed Bath and Beyond has exactly what you need, but you should always have a coupon cause the prices aint no joke
Every time I go to the Bed Bath & Beyond at this location, my experience there has been excellent. I tend to spend a bit more time in there to see everything they have. The workers there are always helpful and friendly. And if theres something they dont have out in the store, they will check to see if its in stock or I can order it online and pick it up in the store.
Pretty standard BB&B store. Low shelf inventory with many items missing in different sizes.
Beautiful items available always. Love that they take expired coupons
Good location. Helpful staff. Nice stuff. Theyre able to Dropship items that are not in stock. The associates are courteous and helpful
Large selection of bedroom, bathroom, kitchen and drugstore/hygienic products with a 20% off coupon (for most products). Ample parking space available too.
Love this store. Also, love the idea I can order items, have them pulled and held until I pick them. But I dont get charged until I pickup.
Fantastic place, very clean store, very knowledgeable staff, staff almost makes you feel like youre at home. Just a great place to shop.
Im loath to admit, but they had the best select of college dorm items compared to Target, Home Depot, and Costco. Ask for the student discount at the cashier, (bring the student). This will bring the prices in line if not better than the other stores
Very good store. Pretty busy. Friendly staff. Too many fun products and grateful for the 20% coupon.
A good place for a quick shopping visit. The selection is great and the check out was quick.
Great variety of goods. Always have coupons in the mail.
Its one of those places where nearly everything catches your eye. Staff is informed and very helpful. Discount mailings were useful.
Its nice but it doesnt always have what we need
Sales people were so attentive asking if I needed any help. Mondays are better to shop since not a lot of people are there. Great store.
Good store. Clean. Well stocked. Has some very interesting items.
Very convenient. Competitive prices, great coupns.
Its very sample thats on of my favorite store find almost every thing i need.
Lots of items at really great prices and when you use the coupons, it is like a celebration.
Staff is very nice and helpful.
Fogot my coupons for that sweet 10% but didnt buy too much. Its another good BBAB.
Its a nice store with beautiful settings that makes it easy for you to find what you want and the workers are always asking if they could help. The cashiers are nice.
Very access to hwys, good surface parking and very well later out floor plan. Flows well.
I love this BB&B! High quality items at a great savings and the customer service staff are always super helpful.
I never had any problems, at this place. Ive always been treated well, and getting what I need,with great assistance. Thanks!
Bring your 20% off coupon. The place is very clean. They have free parking, the staff is very helpful.
Location is a little difficult to access. Very busy street to cross. Thats the only negative.
Good gifting option. Variety stuff with good offers.
Horrible customer service people don’t seem to know what they’re doing I was sent from one place to another to order some some items usually I order them in the department to have them delivered but no this time I had to go to customer service I get to customer service not one person knows what they’re doing I am sent to another area again people don’t know how to use the register horrible customer service and then you wanna know why they’re going bankrupt
The service was great, the staff is very helpful and also very nice.
Good
Shop there often. Good place for sure. Has everything for the house.
The Springfield Bed, Bath and Beyond is usually pretty quiet. It is off the beaten path and well-stocked. Although this isnt my most local store, I often use them for in-store pick-up. The staff here are all friendly and helpful. If your Morris County Bed Bath and Beyond does not have an item in stock, I definitely recommend Springfield!
I wanted a specific type of fluffy rug and bed bath & beyond had just what I needed. The staff who helped was very nice.