Top quality fence and customer service! Joe came out and measured our fence and spoke with me about what we wanted. We decided to go with Ozark Fence because I was told they will build it right. The steel post gates are amazing. I had them build us three gates, one on each side of the house and one in the back fence for me to drive through. They tore out the fence and had the posts done in one day, and then two guys built the entire fence in one day. They stayed here until it was completed. I went out and told them how great of a job they did. I just couldnt believe they could build the entire fence in a day. I also got to meet the ladies in the office when making my final payment. Everyone was amazing to work with. Thanks for a great fence!
I had an expensive iron fence installed approximately two years ago. When the company came out and did the install they actually installed the wrong style. They acknowledged the issue and re-ordered the correct style. However, because they installed the driveway gate with the wrong style, when they came out and replaced it the dimensions of the new gate were slightly off which caused it to not close properly.I contacted them and they sent someone out to fix it. I was not home when that person came out and the employee made no adjustments to the gate and there was no change. I have repeatedly asked to have the gate adjusted and have been ignored. Everyone I dealt with was very nice however they have made no effort to fix the problem they created. If you are trying to decide between a few different fence companies, I would recommend choosing someone else for your install.
If they kept their word Id have given better review, however calls have gone unreturned. They are family owned and way behind due to recent weather, however they build for endurance so expect better quality work at higher prices
Initially, we were thrilled with Ozark Fence as the customer experience lady called us back the next day to discuss our quote. They were the fastest to get back with questions and to get started building so we went with them. Sarah emailed us back rapidly and once we were ready she sent the invoice for deposit and contract for work which we paid immediately. After that, ZERO response from Sarah again with our questions. She never came out to do a walkthrough to discuss where we wanted our gate, I sent several emails and called multiple times being assured she would get back with me and never did. Thank goodness the guys who came out to build the fence were understanding and did exactly what we wanted. Overall, 1 star for customer service and a 5 star fence means the 3 star review.Edit: Thank you Joe for the response, however I did in the email you referenced give dates that we would be back before last Wednesday. At that point Sarah never responded to say that those dates would not work, never answered the additional question in that email, and again never returned the multiple phone calls. I appreciate the flexibility to schedule my project without the walkthrough and for that I will upgrade my review to four stars.
The crew did an amazing job. My new fence looks great and was completed on time without issue.
The entire experience was effortless and the final product is beautiful. I would definitely recommend!!
Ozark Fence Company, simply great people doing solid work! As a realtor in the Springfield area I look for quality, and excellence in the work of technicians who modify properties. Some bring value, while others can take it away. Through this project, I witnessed value being added to our new 1970’s home. Not only is my postmaster/cedar fence looking sweet as the day is long, but during a heated moment with my neighbors the crew maintained their professionalism. Now, thanks to Ozark Fence Company our puppy has the freedom to roam the backyard, and we have the security & privacy we desired. Thanks guys! We appreciate you all.-Morgan Acosta
I made an appointment to have someone come out and measure the backyard for a quote and they did so a week later. The person was very friendly. However it has been 2 weeks and i have not received a quote. I have even called the office TWICE and i was told unapologetically that a note was taken to have the sales person contact me with the quote - No such luck. Ive emailed the sales person who came out to measure - No response. No call backs. We all get busy, however this was a time senstive project for us and I just wish i wouldnt have wasted 3 weeks on them when i could have had the ball rolling with another company already
The fence is stout, sturdy and extremely professional in its installation! Could not be happier with it. It was a smaller fence job but they handled it perfectly like it was a huge project. Thanks for a job well done!
I always choose family owned and local businesses if I can, and this one was a great choice. The fence is beautiful, sturdy, and well constructed,and I have had many compliments on it. But the people who made it happen are also exceptional. I got a very professional estimate with 3 choices of good, better, best. They are friendly and professional and have fantastic communication via text and emails throughout the process. They all wore company hats and shirts on site, which I found very professional. I highly recommend Ozark Fence and am very happy I made this choice.
Very nice staff and large inventory
There is a reason why they have been around for so many years. Their craftsmanship and customer service are second to none! Cedar makes for a beautiful fence. The Postmaster steel posts they use are far superior compared to traditional pine posts. Ozark Fence is the answer to your fencing needs.
After working Sarah and her team at Ozark Fence, my wife and I were very satisfied with the overall job they did, start to finish. Sarah was extremely professional in handling the details and planning of the project we needed. The estimate she gave us was very reasonable and she was able to get us scheduled in a timely manner due to the time restraint my wife and I had with our new puppies and the urgency of having this project completed. When it came time for the installation, I was very impressed with the crew and their work. The crew was very pleasant on site and professional as well. I was amazed at how quickly they were able accomplish everything in a span of less than 2 hours over two days. Overall, we love our new fence and our dogs seem happy in the back yard, but most importantly, they are safe. Thanks for all the hard work!
First class operation.
These guys are great. They absolutely know what theyre doing. They have years and years of experience and family trust and building relationships around here. They are by far the #1 fence company around and I wouldnt trust anyone else to take care of my needs.Family owned and operated for YEARS and that says a lot.You get what you pay for, and these guys are the prime example of that. When you get a fence by them, you become family. They will never let you down.
I lived to far away so they were not able to help me. But they were very nice on the phone and gave me a recommendation of a company closer.
We had the best experience with Ozark Fence. They installed a beautiful residential fence with 6 cedar planks, stained in the color Pecan, with hidden metal posts. Ozark Fence uses the highest quality materials and workmanship for an excellent value. A fence is something you want done right the first time, to avoid costly future repairs, and our fence is definitely built to last. Ozark Fence is family owned and operated, and I love the personal service Sarah gave us. Sarah is professional, trustworthy, and honest throughout the whole process. I highly recommend choosing Ozark Fence!
Great experience. The crew was friendly and very professional, handled all our questions immediately and installed a great looking fence. I would use them again and highly recommend Ozark Fence for anyone needing this service.
I live 20 miles from Springfield, MO which is where this company is located and I was told my town was not within their service area. That is crazy to me!! I was also told my job was to small!! I called for a 15’5” fence with 2 gates and was told the job was to small. I guess companies don’t need the work. Move on to the next!!
We highly recommend them. Everyone with this company have been the best to work with. They all are very professional and know exactly what theyre doing. They worked with us as we were wanting to extend our fence to the lot next to us that we were in the process of buying. We love the fence. Its high quality and the gates are very strong and sturdy. We are looking forward to using them in the future to replace the old part of our fence.
Wouldnt help At All ...... :-(
I have never used this company, but the fence quote system is extremely awesome. I am sure this company does amazing work if they put that much into helping people get an idea of how much a fence cost. It is very cool. Top notch Ozark Fence. Top Notch!!!!
Ozark Fence just installed an aluminum and wooden privacy fence and it looks fantastic! There is no other fence company that I would recommend for both residential or commercial use.
Scott and his crew did a great job with the fence installation at my mother in laws house next door. From the time of our estimate through to the completion of the installation, everything went smoothly. The office staff was pleasant to deal with, and they did a great job scheduling us and keeping us informed. Glad we went with the steel posts, and the finished project looks fantastic!
Spoke with Sarah, my contact, and explained all of our needs. She immediately scheduled estimate, fence removal, and new fence install. Our installer, Dave, was extremely professional, but personable. They went above and beyond concerning our requests. I would highly recommend this company to anyone needing fencing.
We have nothing but positive things to say about Ozark Fence. From the beginning they were extremely professional, and went out of their way to work with us. They have the process down to a science, and the timeline was from start to finish was on track. We now have a beautiful fence to show for it! We highly recommend Ozark Fence.
Ozark Fence was great to work with. Sarah was very helpful and got back to me quickly when I had questions or had to make changes to our plan. I would definitely recommend them.
Great price, Quick Install, Excellent Quality!We couldnt be happier with our 6 ft cedar privacy fence (shadowbox style). The crew was quick and very detailed. Everyone we dealt with was very professional and knowledgeable. We have no hesitation recommending them.UPDATE 2019 - One thing I wondered when choosing a fence company was how the quality of the fence would hold up as well as the customer service from the company over the years. Im happy to say that we are still (4 years later) very happy with both the condition of the fence (pickets are level, gates are not sagging, etc.) as well as the excellent customer service from Ozark Fence. We had an issue with a dog inflicted wound to the fence. Their team was quick to respond and fully resolved our problem. I 100% recommend them - still.
Would never support a company that builds commercial kennels. Once I found out about this, I asked to clarify. I wish I could attach the picture...This company also does business with Classic Home Concepts, so they rebuilt our fence when CHC had to take it down. Would never recommend these two companies to anyone.
This team is awesome! They made everything so easy. Great communication. Friendly crew. And our fence is beautiful!
The person contacted me at the scheduled time to discuss a quote. She told me to expect an email within 15 minutes after the call. I never received an email. I contacted the company via Facebook Messenger about the issue. The company read the message but never responded. I will be calling another company to construct my privacy fence.
These guys were great. From the beginning when I called for an estimate the staff member on the phone was very kind and cheerful. The estimate was done exactly when he said he would be done. He stated a time frame for start and completion. It was exactly as he said. The fence looks great, and the crew putting it up was respectful of my lawn and surroundings. Very Professional. Great job.
Thank you for the quick, professional, and reasonably priced fence installation.
Outstanding service. The new fence looks great and the people were wonderful to work with. Highly recommend them. My dog loves his new freedom.
Best fence co in the ozarks.
My experience with Ozark Fence was nothing but positive and professional. They have earned my respect and business from here on out, thank you to everybody at Ozark Fence for making my project a success.
They were fantastic. On time and everything looks amazing. Great customer service when we had a small hiccup that happened during the process. Couldnt ask for anyone better!
We love our new fence! Unfortunately, there is a sizable gap on our double gate. We told and showed the installers prior to them leaving on March 16. We followed up twice and were assured it would be taken care of ASAP. Today, we still have a double gate that is not aligned causing a crooked gap. We are seriously disappointed as this was the highest of the quotes we received.
Very professional and fast! Our fence looks great. We even had some unlevel dirt where our gate was and before they put up the new gate the leveled out the dirt there. I would definitely use this company again!
Great professional company & products.
We had a 6 Cedar fence with metal posts installed in our backyard and were very satisfied with everything. The pricing was fair, everyone representing the company was very courteous and professional, and the work was done efficiently.
The installers were quick and professional. The fence is solid and looks fantastic! My gate is awesome! Ozark fence has the best looking fences!
My parents needed their gate fixed. I called, Joe to came out look at it. Turns out the gate needed to be replaced. Two days latter my mom called super excited she had a new gate and no sign that anyone had ever been there. ( I forgot to tell her I was haveing someone come while she was out) That is truly great that every thing was cleaned up and not even sawdust on the ground. Joe and all of the Ozark fence team have truly gone above and beyond. Thank you so much.
Very nice people and very good service. They built me a beautiful fence! It even smells good because its cedar.
Dicj mmll bb m ju sorry dont get on here alot my guess is kido got phone for minute no clue this was there I apologise sir
Quality work, installers took time to correct minor issues, a little rough on my yard. Could have used a different access to deliver fencing. Be sure to ask them to do that!
Very professional!Very Good quality!Affordable price!
I was extremely impressed with the professionalism, timeliness, and overall how the fence turned out! It was well worth the extra money to upgrade to bronze iron!
Nice installation and great follow up when I needed a minor adjustment. Thanks again Scott for a great job.
Two things. 1) I received a bid from Joe at Ozark Fence for $6700. I received a bid from Carnahan-White for $3800. Given Joes experience, I have to believe he knows how to measure so Im left to assume this was a clear case of price gouging. 2) Ozark Fence advertises on their website that they build kennels for commercial dog breeding. Theyve removed the photos since I left them a voice message about it but this text is still there (as of today, anyway): We offer an assortment of kennels and accessories for quality conscious customers that range from pet owners with one animal to facilities housing hundreds of animals. Past animals contained have included: Cats, Dogs, Monkeys, Beavers, Tigers and a Mountain Lion! So, even if their bid had been favorable, I would NEVER do business with any company that supports such a deplorable and disgusting industry. I run a rescue and will be telling everyone I can not to do business with Ozark Fence.
Very accommodating and great service. The fencing is really sturdy and is great quality!
High quality people and high quality fence!
Very satisfied with Ozark Fence. I will recommend them
Excellent place to pick up fencing supplies friendly and helpful staff
Seems like a good dependable company.
Joe and his team always do a quality job.
Great products, great service
Friendly staff and quality products
Had what I needed when others did not
Very professional