This location is far better than the location on Wabash. The employees are helpful and the store has everything you need. If you need a few things and dont want to walk through a huge store this is a great location. The prices are competitive with the competition.
The staff there are just like their ads theyre all very helpful if they dont have the answer they know somebody in that store does for this reason its my go-to hardware store
Very helpful employees, and friendly as well. The store is ok, it has adequate inventory, just not everything I needed today.
The helpful hardware folk right in my neighborhood. My first choice hardware store.
Helpful associates and they had everything I needed with easy parking and no crowds
Always helpful and usually has just about everything you may need for household repairs or gardening
Very helpful young nice lady came to me and my granddaughter buying a lawn mower she got a nice young man to help load it up in car
Looked online for blade for mower said they had one went in and they had it so was pleased
I went to Ace Hardware this morning. I needed a specific type of light bulb for my kitchen. The employee who helped me was very nice and knowledgeable. I probably would have bought the wrong light bulb without her help. The cashier was very nice too.
Very clean with helpful staff. All their flowers on display looked well cared for, too.
BAD CUSTOMER SERVICE. EMPLOYEES HAVE A ATTITUDE- NOT HELPFUL- ONLINE ORDERS TAKE 24 HOURS NOT SAME DAY AS THE AD SAYS... OVER PRICED FOR BAD SERVICE
Seasonal flowers on sale right now
Knowledgeable staff, helpful. I usually shop here when in need cause theres always one close by
Pleasant experience. Staff are always ready to help assist and very knowledgeable of them locations and any questions to be answered with helpful suggestions. Downside being prices higher than that stores for same product.
Bought annuals nice looking. Everybody was very helpful.
The employees were friendly and helpful. One employee took me to the isle and showed me where on the shelf the items I needed were located. Great Service!!!!!
I love that every time I come here you get greeted as soon as you walk in the door. All the staff is willing to help and cheerful. You know they must be doing something right when you get cheerful workers. 💖
Cheyenne was great to work with. Asked for a donation to help a local event that has been struggling since covid and she went above and beyond to not only help us, but to guide us in the direction of possible entertainment for our venue.
Employees were not knowledgeable and unable to really help me with my needs. However they did try to attempt it they just didnt know how to
A nice place with a huge variety of products.
Absolutely amazing staff! Long time customer and will remain so!
Ive been going to that Ace Hardware for over 50 years and they are the nicest folks. It used to be owned by the Preckwinkle family, still may be Idk...The best thing about Ace is that they have a little bit of everything. Much better than True Value when it comes to selection.
When checking out told the cashier a pack of batteries was on display with a sale sign of $2 off, they rang up full price. Young man oblivious clearly to me is like oh okay well that happens huh and reused to change the price, go look at whats I was saying anything.
Great store for service. Took in my trimmer to get the right size line. Not only did they have exactly what I needed, but the sales associate installed it for me too. The Prekwinkle family founded and has operated this and other stores for decades. It has that old fashioned General Store vibe. The kind of personal service lacking in the big box stores. A+
Always have household items I need
Very clean. Friendly. Has about everything.
A good place the stiff you need to fix things to need fix
Very good service
Very helpful and nice however was charged 2 dollars more for too soil then I was suppose to be
Always a pleasure to shop here. Staff is always friendly and helpful. Prices are steeper than the Big Box stores, but Ace is close, friendly and helpful.
On all of my trips the staff has been very helpful and knowledgeable.
Jackie is like a member of our family! She is helpful, kind and patient. She is always willing to go above and beyond for her customers!! Jackie makes Ace the best!!
Staff helpful
Staff are friendly and knowledgeable. Will definitely shop here again.
Friendly staff always ready to answer questions or give you direction.
Big ups to the two women who helped me find the screw I was looking for without having any idea myself. Phenomenal service.
Excellent curbside pickup
Both Floor employees I spoke with were very helpful and patient. Good Job 👍
I love ACE Hardware. Small simple store chocked full of the things I often need for projects....Smaller means I do not have to park and walk 300 just to get plumbers putty or an electronic switch it is right there aquick in and out I have loved ACE for decades...a great place to get pint and all kinds if things.....
I prefer shopping at Ace rather than Menards or Lowes since they werent price gouging during the pandemic.
Had the parts I needed and the advice I wanted
The employees are very helpful. When you walk in the door they greet you. When youre in the aisles, they stop and ask you do you need any help. When it comes to my gardening need, I couldnt be happier. Great service, great quality store. Its my #1 stop.
Very friendly helped with finding what I needed for a home upgrade to get in and out quickly
Always helpful people there.
You can find almost every item in Ace hardware. Liked it. I was searching for screw for my dining table. Couldnt find anywhere, when I went to Ace I found it within no time. The workers is also helping there.
Always excellent customer service!
The girls who work there are so knowledgeable and kind
This place is close to home, has just about everything you would go to a hardware store for at fair prices. I also like how you can get in and out fairly quickly.They also love when I bring in my dog.
Love Ace, its my go to if Im doing a project and find I need something...they always hv it AND I end up spending so much money bcuz they hv these clearance bins that are awesome!
Great service and selection. Buy lical.
People withiut maskd no consideration for anyone but themselves
Small store. Dont have to walk a mile to find stuff. Clean. Organized. Helpful clerks.
Always good service at Ace they definitely have a helpful hardware man but the prices are a little high I still recommend going there
Disapointing....went there to get hinges.I asked where I would find them and the young workers said ummm ...16 I think..I found them..Picked out what I wanted the tag said desk hinges 4.99.I got 2 packs.Waitied in line and the cleck said you a rewards member?I replied no..never been here.He didnt offer to sign me up.He rang them up and said 16.88..I replied the tag said 4.99.He said you want them? I said I guess I will go check the price..I walked back to isle 16 the tag said.4.99.Another worker asked if I needed help I said this tag says 4.99 but tjey rang up 6.49..he said......nothing .........and I said I guess I will look eles where..
Love this store. Garden supplies are great. Helpful staff. I would not try to build an entire house from supplies in this store (i.e. no lumber) but if you need caulk, paint, a funny washer for the faucet, then this is the place to go!
A very organized clean store, they should have what you need or want you want and you can rent what you need to get the job done. S friendly place.
Great hardware store. Doesnt have the selection of Lowes or Menards but it does have some less common things that the big hardware stores lack.
Went to Walnut street Ace. Staff very friendly and always helpful.
Wonderful people and they had my flowers ready for me to pick up!!
Expensive
Always friendly and knowledgeable, love my local Ace Hardware.
Knowledgeable helpful people....quality products..... good sales
This location is always very friendly, went and asked for item and helped me look for it, and made other suggestions which may have interested me.
Staff was very helpful.
Quick and easy. Seem to always have what I need in a convenient location without the big box hastle.
Its so nice to have friendly and helpful staff available in a hardware store. This place is such an old school staple of the city.
This Ace Hardware has a nice selection. Most needs are found. Nice people.
Helpful staff got what i needed as soon as i walked in
Surprisingly good variety with reasonable prices.
Excellent prices very friendly and helpful employees
Kinda high on prices,but really good service!!
Great store found everything employees were perfect
Able to find what I am looking for almost every time I visit.
They always seem to have the parts I need to repair stuff.
Good Customer Service! Proactive Assistance!
There is not enough help and they are in a hurry when they help you. Some people are nice but one clerk is very rude everytime i go in there. I dont intend to shop there if I dont have to Ive gone there a long time but things have really changed. My gas grill from there got used very little but fell apart they put it together I paid to have it done nuts and screws all falling out. Sad I spent the money there
They are always very helpful and nice.
The prices are higher than the big box stores, but the staff are always so helpful.
Had what I needed close and convenient
Very nice people to work with!
Ace Hardware price high but some what good selection
Customer service was beyond compare.
So helpful and the associates are so nice.
Great experience
Like this place staff are very helpful but; expensive
Friendly staff! Great selection and service.
Quick service, friendly staff
Friendly and knowledgeable staff.
Shop local. Ace has what you need
Great customer service at all times.
Great service as always!
Went there to get sand bags for winter.
People were very friendly I got in got right exactly what I needed was a decent price it was actually two cycle oil they had 4 oz and 8 oz for a dollar which is a really good deal I load it up and was on my way
Always helpful, reasonable prices, great location!!!
I never leave empty handed
Prompt service and very friendly cashier
Good key makers
Very friendly staff. I wont go anywhere else. Especially for getting keys made.
Older man that cut my 2 x 4 was rude to me and other children in the store
Friendly employees. Convenient.