They have an old fashioned soda section with lots of flavors to choose from in glass bottles. And the rental guys (why no gals?) are very informative and will help you choose what tools you need for your project, not just rent you the most expensive.

Theres a lot of negativity around retail customer service lately. Every time I step into this Noonans, someone greets me and asks how they can help me. I dont have to walk around big aisles of boxes and hardware searching for that little thing I need. They walk me to it and Im in and out of there in no time. Its easy and friendly.

If you cant figure out something, there is almost always someone at Noonans on North Grand with the knowledge to explain how to fix something. Its a great family business that truly cares about it customers. Another successful plumbing challenge completed today thanks to Noonans!

Really cold today had to go in there with my face panties on. Was looking for some glue to glue some plastic together and some feet we wasn’t able to find the feet but the guy behind the paint counter was really enthused about helping me. we searched all over that store we looked in four different places he even had suggestions that I hadn’t even thought of I did end up finding something that would work thanks to him and he recommended a different glue than what I had originally picked. he said it’s better than what I had so I’m about to find out overall really friendly definitely a good place to go especially if you need to Rent a special tool they have like everything

I love their bottled soda collection and friendly service!

Excellent place to shop for all youre hardware needs. Management is superb. This is my go to place!!!

Decent hardware store. Rather expensive but a good selection. I come to this place to buy gardening products or nails.

Great service and product knowledge that you wouldnt receive at a big box retailer! Shop local!

True value The name says itself Im not going to say anything else about them

Great rentals for construction equipment and ect and great variety of stock too choose from.

Very helpful. Locally owned. They even carried out my 2 50# bags of ice melt. And made sure I was satisfied before leaving. Definitely will keep shopping there

My wife and I had a situation crop up yesterday at this location. However, Matt Noonan saw what had happened and called me. The situation was resolved and I cant compliment Matt enough.This is a man who cares about his business. My wife and I will continue to patronize Noonans on North Grand.

Very friendly helpful staff ready to find items and great ptrivmcebaand value Ill be returning

The guy in the rental area is probably the nicest guy Ive ever met. Every time I talk to him during any month of the year, hes always super easy going, and extremely polite and professional. Customer service deserves 6 stars instead of 5.

Best hardware store in Springfield. Customer service is outstanding.

Nice store friendly staff

I frequently shop there. They are good people and is a family run business.

Im usually a local shopper but after my visit here I may change was sold plumbing parts I didnt need tried to bring back a new kid there went through package like I was trying to rip them off (I dont sell people stuff they dont need) then went to get parts I did need staff that helped me wasnt informed on plumbing as I would have expected and told me reason sold me original kit was they dont have certain part $3 @ menards $14 for kit then when I returned to checkout with other parts sold to me the lady called for a price check when it was clear both parts were the same long story short Ive got about $15 in plumbing parts I dont need but would rather keep them than deal with them again btw Ive shopped there since 9th street about 40 years very disappointed!!!!!!

Always so very helpful! Very kind and courteous!

Great place always helpful people, and fair prices. I go there as much as I can for hardware.

Very helpful staff

Always a pleasure to shop here. Customer service is important to them and it shows. Not a negative thing to say about these folks.

Very nice, friendly people who try to help you any way they can ☺

Had to get a truck made and made it there and works great

Nice people nice place

My husband and I wanted to paint our cabinets at home and had zero clue as to what paint to use and what necessary steps we needed to take. Matt helped us and he was so patient, friendly and knowledgeable. We will definitely shop there again.

I had a great experience at this store. I can not say enough about the friendly staff and they always have what I am looking for. Much better service then the big box stores.

Great service and very friendly people. Very knowledgeable and even show you around the store to make sure you find the right items. Will be back again.

Friendly and helpful service

I rented from Noonans. Not only did they give me a seriously good deal when I didnt know how to properly use the appliance, when they COMPLETELY did not have too, but they even offered to have someone come out to my place to help me out if I wanted. I would highly HIGHLY recommend this place. They helped me load up everything and unload it, and they really worked with me on price and didnt care about charging me and arm and a leg...Im super satisfied and I also noticed that they were really really polite and helpful too. Thanks again you guys! You saved my YEAR.

Good customer service

Took advantage of the cheap price on propane and swapped a few old tanks

Good service

Good service

They have a post office which is why I was there

We were followed around and treated disrespectfully. Will never do shopping again at this hardware store. Learn to treat your customers with respect.

They always go out of their way to help you. The guys in rental always help me with my tools if I have a problem. The post office even helps me with things. I really appreciate everything they do. The cashiers are great ! I have places closer but I choose to go yhere. They stand behind what they sell

Had to make copies of stuff, great place for this

Always help you get what ever you need.

Its fine. Their prices arent always the cheapest and its a limited selection compared to much bigger places, but I appreciate them being close by for basics.

Was looking for hardware for an older set of bi-fold doors. Sure enough Noonans had just what I needed. They have been an asset to the Northend since I can remember. Hope they are around for a long long time.

Awesome thx

Outstanding explained products. Offered best choice very helpfulAlways

Rented what I thought was a guillotine cutter tool for wood laminate flooring. It didnt even have the spacing to stick the board through for the cutter blade. Clay told me once it left the store I was out the $20.52 I paid for the 24hr rental. Brought it back at the end of the day and told him it doesnt work. He asked me why I didnt return it earlier. What? Maybe because I live clear across town. Maybe because I had to lay flooring. Maybe because I paid $20.52 to rent it for 24hr. Maybe I wont be coming back.

Always excellent customer service

Staff is very helpful when I look lost. Also great having a post office there when I also need to grab some painters tape, or a shovel, or some wall anchors.

Matt is the Man!Great Service and Customer Service!

In addition to good good service and traditional hardware store goods, they also have a selection of craft sodas.

The staff were very helpful finding everything I needed and fixing a computer error that would have kept me from purchasing things on our business account. Great job!

Very nice people, just very slow to offer help.

The rental folks were helpful and easy to deal with.

Good friendly people very helpful been doing business with them for a lot of years

Excellent hardware store for rental equipment cost and customer service 👍

Greeted with a person who immediately found the person to get me what I needed.

Great neighborhood, family-run hardware store on the North side. Very friendly staff

Great staff great service

Always great service/help/assistance

Vary helpful and knowledgeable people

They have products other places dont

Excellent as always!

Very Helpful

A little expensive