My tank is at 20%. I called for a refill. Waited on hold for 23min just to find out rates have almost doubled since last fill.You would think during covid when so many of us lost our jobs the rates wouldnt of jumped up sky high..So that being said I cant afford $350 for the bare mini.. they dont even offer to work with you. So the tank will soon be at 0 and theres nothing I can do about it because I cant afford to get a fill.I would never recommend this Co.Go with HiCKS

I called ferrellgas in December of 2019 to pressure test a 500 gallon propane tank and hook it up and they hooked it up they tested it for leaks said it was good filled up the propane tank and over the summer when I checked my tank I had noticed I had lost 11% so I called customer service five different times and got a call back from Nancy v she stated that they were going to go ahead and waive the service fee for something that I had already paid to be hooked up in pressure tests and they werent going to charge me for coming out and fixing my leak when it was their responsibility in the first place I told Nancy that if she was unwilling to replace the 11% or giving me a credit back on my account that they would be earning a nice review online and that they will no longer retain my services as a customer Nancy v was unwilling to help me. I would say if youre going to get propane gas and the Springfield area get somebody from out of town to come in and fill up your propane tank unless you want to have horrible service and cant get anywhere with anybody at ferrellgas.

Sitting in the parking lot at 0935am on a Thursday, door locked due to covid and no one answering the phone. How do you stay in business? On my way to FS now.

Ferrellgas is very responsive and professional in all of my interactions. I love that I can do level monthly payments and have the autofill option.

Adam is super knowledgeable and very helpful!