Karen was awesome. Extremely helpful with finding a replacement for my old oxy & acetylene gauges/ regulators. Thank you!

Theyve always been good people and really helpful and are good company to get supplies from as far as welding goes

Had the nut on my acetylene hose shear off on a job. After going a couple places, I ended up at praxair. Don helped me get my hose fixed very quickly. He was awesome and very honest. Thank you Don!

I worked for these guys for 6 months. I now use them as a supply store for my own company. These guys are some of the best around. They are business men but they know how to have fun and handle your issue with ease!

Donnie is a great and always takes care of us. Any of the employees esp in the showroom are knowledgeable and helpful of the novices!

Very helpful and knowledgeable. Don is the best.

Super friendly! Great service! We came in last minute and they still took care of us.

Great place to exchange you empty cylinders

Great customer service, was able to answer all the questions I had.

Karen did an awesome job. Great service and friendly people.

DON WAS AMAZING! ILL BE BACK FOR ALL MY WELDING NEEDS.

Don was very helpful!

I dont even look anymore, I just go to the counter and tell them what I need/want and they get it for me. Theres a term for that...oh yeah, GREAT Customer Service.

They work hard to help take care of your needs

Always a great experience at Praxair Springfield!

Awesome service very helpful every time I come in!!!

Hands down this has to be one the worst customer service experiences Ive ever had. I went in to purchase a $9 roll of wire. When I got the bill the total was over $15. I assumed I misread the label on the shelf and paid the bill. When they handed me the receipt there was a $4.99 hazmat charge. I questioned the salesman about the amount and his response was that is their minimum charge. Another women working at the front counter suggested I talk to the branch manager John I believe was his name. Up to this point the service was fine but I wasnt ok with paying over 50% of the cost the supply in a fee. Once the branch manager was off the phone I told him that the amount for the hazmat charge was too much. He proceeded to tell me that every place in town charges that amount. My response was Airgas didnt charge near that much. Theirs was 10% and their customer service is better also. At this point, while at the front counter, he calls Airgas to talk to his buddies to see if they charge a hazmat fee and surprise they do. I reiterated that I wasnt arguing that they charge a fee but I assured him it wasnt near the amount that Praxair did. At this point I asked for a refund and that is the last time I will go to that store. Im sure others have had a good experiences but when I am treated this way, by a manager no less, I will not spend my money with them and I think others should be advised.

Friendly people and willing to help

Great! Always a pleasure doing business with them.

Great service every time!

Was there to get O/A for torch 10-15 mins tops

Great customer service!

Very helpful staff

GOOD PEOPLE

Very helpful

Welding and safety equipment and supplies

Rude