Awesome experience! Came in for a state inspection. Cory was very helpful and knowledgeable! Got me right in and out quickly, also gave me some information on some repair work I need done. Ill be back for the repair work! Thats a promise!
Called here for a new tire. They were easy to work with and they were very fair on their labor charge. In just the short time I waited, several customers came in for different things and it was clear that they were longtime loyal customers. Clearly you get great service and fair prices here!
Obviously they dont want my buisness as my wife tried to call them on several occassions yesterday was put on hold while they sat their n talked then pucked up pgone a few times not to say anything but just to see if someone was still waiting on the line. Guess what you missed out on 2 tires and future work if i could give negitive stars i would
Nicest guys ever and extremely helpful. We were able to just show them the broken part and they sold us a new one and explained how to put it on ourselves and when you do have to have them work on it, theyre very efficient and usually done in the same day. I wouldnt recommend any other bike shop.
I wont take another bike there again after spending about 400 on tires and my belt snapped from them putting on to tight
Very friendly service excellent prices and staff are very knowledgeable !
Fair prices qualify work always get my work done there
One hell of an outstanding honest hard-working shop management and employees alike. Its very nice to see a mom and pop style company taking so much pride in their work and dependable service 100% if you need something done UTV ATV motorcycle workwise heart or just everyday service go see Don and Sons youll be treated right and professionally taken care of.
I love it because of the people who are so awesome😍
One of the greatest places to get your motorcycle worked on in the Ozarks by a great group of guys
Needed tires mounted and balanced brought it to them in hand for cheapest price in town. Quality work.
DON WAITED ON MY FRIEND AND ME AND HE WENT OUT OF HIS WAY TO GET THE PARTS MY FRIEND NEEDED TO FIX HIS MOTORCYCLE AND HE ONLY CHARGED FOR THE PART THAT WAS NEW AND THE USED PART THAT REALLY MADE IT WORK FOR THE REPAIR, HE WENT IN THE BACK AND FOUND THE PART PUT IT ON THE NEW PART AND DIDNT EVEN CHARGE FOR THE PART 🤗 BESIDES BEING SUPER FRIENDLY AND HELPFUL HIS PRICE FOR THE NEW PART WAS CHEAPER THAN ANYWHERE ELSE I HAD FOUND IN TOWN 😄 I WOULDNT SHOP ANYWHERE ELSE IF YOU WANT TO GET THE BEST PRICED PARTS AND BEST SERVICES IN SPRINGFEILD THIS IS *THE PLACE*😄
Easy pickups for wish orders!
Always helpful and have what I need .
Good people good gear good bikes
I ordered a throttle cable for my 2006 Victory Vegas (steel frame). I was quoted $75 and was told 5 days shipping. $150 and 5 business days later. They claim theres 2 cables so they had to double the price. My bike is torn apart, with only one place for a cable to go to the throttle body. This is what you get for trying to help local small business. Double the price, half the service. And just think, these people work on motorcycles...
Was there with a friend he needed a new tire very fast service
If you arent going to this motorcycle shop then you arent going to the right place!! Best cycle shop in Springfield hands down!!
Great service on both our ATV and Harley.
I Brought my bike in for some minor work, and Corey reminded me about something we had talked about in the past and told me that since he already had some of this apart we could do it now and it was going to save me a few hundred bucks from doing it separately, I knew they were busy and had a lot going on But Marc The front Desk guy get an amazing job of keeping me informed every step of the way, When it was all said and done, And I was going to pay, It came under the amount the initially quoted me. Although I can be inpatient when it comes to my bike, I feel 100% confident that not only did they do what they say they were gonna do, But they were thorough and didnt take shortcuts. Would highly recommend
I brought my 2012 R6 in to Dons and they helped me out after another shop tried to put the wrong parts on my bike they are honest hard working and dependable id recommend them to any and all who need their bike worked on or just simply need parts ! Thankyou for ur customer service and satisfaction Dallas
HORRIBLE SERVICE! I have never felt so uncomfortable in my whole life. I had to bring a part back that they ordered for me because it was the wrong one and the older guy took the part a threw it across his shop. I will NEVER go back there and I would suggest you not either.
Have been in Springfield 15 yrs. and unless I am forced to by the factory to service my Harley I have always had a good experience at Don and Sons. More than fair pricing staff is helpful and prompt follow up when needed. They can not always fit me in but then you know it is summer. Many times though they will strive to get me worked on and back on the road. Thanks guys for the years of great service.
Great place!!!! Super friendly and accommodating service crew. Reasonable service rates, new and used parts. If anyone else is working on my Harley, its these guys.☺☺☺☺
I was stranded with a blown tire on a cross country road trip and these guys made me a priority. They stayed after hours until the tow truck got me there so we could lock the bike in their shop and then Cory gave me a ride to where I was staying that night. They did a great job getting me back on the road ASAP and their prices were more than fair! Class act! Do business here!
A lot of misc parts for sale for someone looking for some custom pieces for your bike at a good price. Don was really helpful, friendly and knowledgeable, and Ill be going back.
If yall havent taken your bike here well you should cause don, is the nicest guy in the world took care of me fast and properly! Great shop amazing service he takes care of me and the rest of my family when we need something for these old Harleys thanks Don and sons!!!
A great local family business. Always able to help or point you in the right direction. Theyve been helping me out since the late 80s
Great shop, good people, and very pleasant experience. Purchased a set of white wall tires and had them installed, looks amazing. Extremely happy with the service and friendly staff. I Definitely recommend Don & Sons Cycle ...Thanks ...
I have been getting my bikes worked on here for years and have always been pleased with their service. Don & Sons is the best motorcycle repair shop in town!
I have been going to these guys for the last 6 years with my Victory. They have been helpful when I have been doing the work myself, even helping me diagnose things vs making me bring it in for a charge. When it has been beyond my own capabilities, they have done excellent work at reasonable and fair prices. They do inspections also.They may not be the fastest at getting to you when you walk in the door and many times that is due to how they interact with everyone. Usually friendly and talkative with those in there. They are busy, its a business.
I called on a Monday morning to see if I could get my rear tire changed on a 2012 Dyna Wide Glide. They were able to fit me in on the same day. I had an appointment at 2:00. At 2:03 my bike was back on the lift. And it only took 35 min. I was quoted about 70-100 dollars, but was only charged 48 due to the time spend on labor. I feel like most places would have charged the higher price that they quoted already. Will definitely be back!
Great guys. They know what they’re talking about and care more about me as a customer versus how much they can squeeze out of my wallet. Definitely recommend
Great people there very helpful and does excellent work
Excellent Service. Got me in and out while i waited. Superior bunch of Guys. Thank you.
Really great guys, they are very helpful and friendly. They are very customer oriented and have your best interest in mind.
Im new to the area and couldnt be happier to run across this shop. It did take a little while to get the bike back, but glad I went there. Cant hold the fact that their busy against them. Very pleased with their work and will continue to return for future issues.
Best place in town to get work done
These guys are great! Very helpful, can answer any of your questions. And they will go the extra mile to do what they can to keep your scooter running great.
Great place to have work on your motorcycle, or just to ask a question about motorcycles. They know what they are doing and they do it right.. ❤️
Only place in town that had what I needed! Excellent customer service. Just found them today by word of mouth. I will definitely be going back
Ive taken my motorcycles to Don and Sons for years. Their prices are ultra reasonable and the staff is friendly and helpful. I recommend them to anyone looking for motorcycle repair.
Helps out whenever I need. Their great people!
I was on a road trip on my KLR 650, when I started having wobbles in the front wheel. I took it to them and they checked everything to make sure it was safe mechanically, and brought my tire pressure up. Good solid honest dudes.
After bringing in a 4 wheeler which is supposed to a pretty easy fix or rebuild on a carburetor. They did not do anything to it the first time, still back firing and the service manager said bring it back in and we will look at it in a couple days. after two weeks and a couple phone calls later they still didnt look at it. When I went to pick up on the third week. They had drained the battery and the seat was off among a couple of plastics I took it to Yamaha or QC moto with a buddy standing there they told me the carbs where dirty and and where not clean when I contacted don and son the actual owner he said qoute where friends with everyone around in the shops. So I went back and talked to the mechanic gary at yamaha he said oh yeah I know don I used to work for him. Then gary called and talked to don and the service manager he came back and said oh there not dirty after gary showing me pictures and showing me my drain plugs was going to fall out. So here I go picked it up with worst problems then what don and sons did. Which I think don and sons told gary to do something, not sure if they did or if he did it on his own but with multiple phone calls between them which I was not a part of. I took it to a third shop and they had it less the 2 weeks and had to clean the carbs and do a carb kit on it. It runs better then it ever has before thanks to a third mechanic. Don the owner is supposed to be a fellow shriner and Mason so do not take anything to don and sons they dont do as they say!! And Im sure he will try to comment like he does on all his bad reviews.!! Which I will reply till they fix it or we go to court. Update!!! on just qc moto they just gave me a check for there wrong doing but still nothing from don and sons!!!
A big shoutout to Mid-America HD in Columbia MoIf you’re looking to be treated right and like family stop by and ask for Racheal Martin she’ll take great care of you
Took my motorcycle to them and was told it would be a week before they put it on the lift. After checking in with them 2 1/2 weeks later I was told it would be another week till they could get to it on the lift. Their excuse was 1st, We are getting those that need oil changes and tire rotations first so that they can get back on the road. 2nd, we are taking care of our loyal customers. 3rd, we have no mechanics on hand to take care of your motorcycle.
Love this shop Don is a great guy Id been bringing my bikes to them for all my regular maintenance and more and one day my bike broke down on me and them came with a trailer to pick up me and my bike. Got it fixed and back to me the next morning. Mad respect for this shop
I was there to get a front tire on my bike. As luck would have it a part broke on the bike. They came out and explained what had happened.I told them I was going on a 2500 mile trip in three week. They said they would find the part a fix it asap.The next problem was the company no longer stocked the part and the bike is 7 years old.Bottom line the found it and fixed it. They are a company of their word and I would tell anyone to take their bike there. I have been going there for a few years now.
People were very nice and helpful. I will for sure do business again
Nice place to go to bigger bikes 😁
Ordered a pair of Boots thru them. Great price and great fitting boots. Bought a rear tire for my bike thru them. Again great price and great service. Highly recommend them.
I had my 1998 Harley Road King blow the engine. Don and his son rebuilt it better than before. They definitely know their way around a VTwin engine especially an EVO. After my engine was back, it ran better than before. I live at the Lake of the Ozarks and would drive the distance to bring it back for other repairs.
The man that helped me was very knowledgeable and the guy that initially asked if I needed help was super nice. Not a huge selection available on shelves so you have to ask for the trade parts because trust me, that place goes alllllll the way back.
Have had quite a bit of work done w/them and the quality is great,timing is perfect,and their promptnous is right on.
I wish I could give this shop zero stars. Google makes me give them one. I am so disgusted with this place that claims to be a motorcycle repair shop. These f*cktards are only good at changing tires. I took mine there to have the tire replaced and a couple moderate things done. Like choke cable issues and backfiring issues. My bike was given to me in worse shape when when I rode it in, less the new tire. My bike was pushed out to me, my choke still isnt fixed. The left hand controls were left lose, and I had to tighten it in the parking lot. My aftermarket LED underglow lights worked when I took it in, they dont now. To top it all off it is way more difficult to find netural because I can no longer pull my clutch all the way in. And they had it for three weeks, the only positive it my new tire. Moral of the story dont take your bike here unless its for a tire.
Always friendly/knowledged staff.
Amazing service, They help you to understand your problem, and dont try to take advantage of people. They did an entire inspection on my bike and all I was asking was for a tire to be replaced. Trust these guys! They are great!
Had to take my dirt bike back twice for the same thing with in a year an was charged not cool
Dropped by to get my tires on my Ninja changed was greeted by a friendly man at the counter. I was first in line right when they opened took about an hour to complete my service. I enjoyed the waiting area they had a TV and a soda machine it was nice to relaxAfter all that was finished the man at the counter said i can save 14 dollars if i disposed on the tires myself which was really nice because most places will tack on that charge and will not even offer for you to take them.70 dollars later, newish tires mounted, and my old rubbers strapped on to the back of my bike i set off for a journey back home a happy customer.5 out of 5 will return for future servicesAlso i would like to add when I first arrived i thought it would be a bunch of pissed off cruiser riders running the place and also the fact that they had metal bars on their windows i was a little reluctant to step inside. However everyone was really friendly and they didnt make me feel like an outcast because i was riding a sports bike. Will return to this shop!
This place is the bomb,very courteous and their work is awesome.Id recommend them to anyone with a bike.
Omg I’m amazed that the actual owner works there and was super informative and kind! Awesome shop and quick!
Great guys fantastic service and great prices thanks Don &Sons
I had my 1978 Electra Glide out to Don & Sons MC shop for a tune up, along with an engine, transmission oil change.Don and Cory also did a front to rear inspection on the ol yellow beast, just to make sure everything was tighten up and ready for the up coming season. I was very happy was the charge that Don gave for all the work that had been done. It is a true pleasure to find a shop that has been around Springfield for 20 some years. This shop does high quality work and these guys do it for a VERY reasonable price. Much less than any of the H-D dealerships in the area. THANK YOU Don, Cory.and all of your shop associates for the fine work you did on my scooter.I will NEVER take it anywhere else for any type of repair. I am now a huge fan of your business and of your employees. Thanks Don and Cory for everything you did. Sincerely, Dave Eisenhauer
Very helpful and Very affordable ...... Great guys over there
Great place to do business. Very friendly
Good guys that try to help you the best they can.
A good place to take your motorcycle
My experience with this shop was really poor. I brought in my bike with a starting issue and after 2 months and $550 I go pick it up and take it home and find that the battery is dead, which is strange if they had been working on it and successfully started it. So I charge the battery, and the bike does the exact same thing as when I left it with them. So I take it back. Now they tell me there is either a crack in the engine or a blown gasket. We then agree to look for a new engine. I never hear from them so I call a few weeks later and the whole time they had broken into the engine when we had specifically agreed for this not to happen. So, after about 3 months of wasted time and about $900 of wasted resources I picked up my still non-functioning bike never to return to this un-professional shop.
The atmosphere is warm and friendly From the moment you enter the door..... Dont and his sons are courteous, prompt, and service with a smile every single time....
A very professional transaction. Quite helpful and friendly.
Always friendly and ready to help you keep your ride on the road.
If your looking to get in and out on minor purchases, your not going to get it here. Twice I have had to stand at the counter for 15 minutes or so while watching guys walk back n forth behind the counter without so much as, be with you in a minute.
Ive been taking all my toys there for years, great service, price and convenience.
My name is jessie I own a Kawasaki klr650 I have had some problems with exhaust leaks and burnt up gaskets and nuts not staying on ...ived called many big name shops around town and they priced me 200-400$ to put new gasket and realign pipe to head ....and also said it would take up to a week ....I dropped my bike off at 11am today and they had it fixed and finished ready to ride by 1145am and they only charged me 40$ ... complety impressed ...I am now a permanat customer thank you don and sons cycle ..... I know its a simple fix but thats besides the point ...friendly reasonable fast knowledgeable and courteous ...thats five reasons for 5 STARS
Garbage
Great customer service and good knowledge.
Love Don & Sons theyre the best
The Best motorcycle shop in Springfield
Great service, very personable.
Helped me get parts I could afford
Thanks you guys ...
WOULD NOT TAKE MY BIKE ANYWHERE ELSE, CHEAPEST QUALITY WORK IN TOWN HANDS DOWN
Good prices
Good repairs
They actually care about the rider
Excellence
Its a typical place with history ... Cory very friendly ..