Great customer service! Would definitely shop there again!
We recently bought a Honda Silver Wing 600cc bike & needed new helmets & went to Springfield to this place to see what they had . We ended up buying 2 helmets from a great gal who really knew her helmets. Sorry I didnt get her name, but she was very knowledgeable when it came to helmets & adding Bluetooth. Competition Accessories name has changed, but when I did the Google search to find them, I used this name & theyre info came up. This is a great store & they have a great staff.
Everyone is nice and helpful. Reasonably priced, nice items.They do need a bit more floor staff.
They have very helpful people
Ive bought motorcycles from them in the past. Just like everyone else, currently they are low on inventory.
Could not even tell me the headlight bulb my bike takes
Horrible service they had my bike for three months and never touched it! I came all the way from Columbus for nothing but a waste of money and a waste of trailer rental twice!
Very nice set up! Lots of bikes new and used. Spoke with a young man salesperson that was highly skilled in the cycles for sales. Great pricing 9n all their bikes.
Beth always takes care of the Wife and I!
Prompt service. See Reese. Goes out of his way to take care of you.
Very nice guy! Wish he lived closer so we could hang out!
Great family owned business
Great people.
Great place for all bike accessories.
Great salesman Tom.
My husband and I just stopped by to check out the new Ryker. Met Brody, who was knowledgable and very personable. We left very impressed and would recommend you ask for him, when you stop in! We are long time customers of the store and always have a good experience there.
If I one time went there and found what I wanted in stock, in date code, in the right size, it would be a miracle. Mix that with no test rides and terrible mechanics and there is no reason to go there. Big DOES NOT equal good, great prices, or anything else but big. More like big waste of time.
On a trip 2900+ mile trip I needed a tire. They did not balance it properly. I did not discover this until I was more than 100 miles away, as the imbalance only affected speeds of 38-58 mph, and as soon as I left the shop I was doing 85. They did not return multiple calls, and when they did, they refused to refund the amount to have it fixed at another location they insisted I drive hundreds of miles back to their shop to have it fixed by them.It all worked out though, Capital One refunded the cost of labor. Tire is now balanced.
Bought a new 2015 Suzuki at CA several weeks ago. The salesman was obviously trying to make a sale....had to check with the manager a few times over lowering the price. I was rather pleased with the ending price, and I gotta give Jim credit for determination. I couldnt transport it at the time, so said Id be back the following week to pick it up. He said they had a storage area, and it would be covered up for protection. Called the following week to let them know Id be picking it up the next day. Got there and the bike was sitting out front in the showroom. Apparently wherever it was stored, it hadnt been covered up. Covered in a layer of dust. As we talked, the fellow was cleaning the bike up. Kind of disappointing considering the time lapse and notification of when Id be there to get it.Also, and this may have nothing to do with CA, but within several days after filling out the paperwork and being approved etc., I got more than a few notifications that someone was trying to open numerous credit card accounts using my information, and had already made several large purchases using my information. Luckily Im a member of more than one fraud alert organizations, so I was notified immediately. As I said earlier, it might have nothing to do with this company, but its just kind of a coincidence.
Ive bought motorcycle tires here for years on three different bikes Ive owned . Last year bought a front tire didnt last but 2000 miles and the cords broke leaving me stranded. This is the second tire in 3yrs that Ive gotten and happened to and amazingly cant find that I ordered from them. I recommend oder from somewhere else if a company wont warranty the products that they are selling.
I do have to say their sticker prices are high. I have never bought a bike here but Ive looked a decent bit. Ive bought gear and other things here and that was always easy and manageable. For the bikes, they have a large selection and they left me alone for the most part. I asked a ton of questions and the guy did not seem bothered. Give it a shot, you can always say no in the end.
Over priced, a lot of the sales staff doesnt want to budge on price to keep their commission as high as possible( I would think some commission is better than no commission from a lost sale), accessories are priced high ( typically). Unless you have a lot of money and dont want to shop for a better deal(which you will find!) Then go else where. Place does have a large selection of many many manufacturers though. So go in sit in a bike, find out what you want, then go elsewhere to buy it. 2 stars because of the presentation and selection.
Ride1 MOTORSPORTS; Not Competition anymore.That needs to be stated upfront. If your policy wants to collect $200-$250, depending on the sale price of the bike, and Im payin cash, expect to take some more off the Sale Price.
Large multi brand bike selection. Easy to get to and great parking. Service department is good to work with. Parts inventory is decent
Need more limited edition bikes, Sport bikes and Touring.
Had the parts and fast and courteous as always.
Was not pleased with the diagnostic fees at all.
The staff were very friendly and had smiles on all their faces. Bought a brand new 2017 Yamaha R6. Great company and staff.
Knowledgeable, friendly, just a great place.
Took bike in for over heating problem, had an appointment and still waited 2 weeks to get bike back. Didnt fix problem ! Dont think they have qualified mechanic
Place is amazing. They have everything from new to used bikes, all the parts you could ever need, service center, cleaning supplies and friendly staff. Fabtastic place if you dont want to pay harley prices.
Now Called Ride 1 Powersports. Great staff. I will always buy from them.
Thanks for letting us use your parking lot.
Called Comp. Access. cold today and am glad I did!! Friend on route to see me in Illinois from PA on his Honda, has a flat east of Springfield OH. Texts me to find help. Googled Motorcycle repair. C.A. was first of 5 to answer phone (was actually refered by another shop who couldnt help). Service Dept was quite courteous, said no prob. Per my buddy, driver arrived as promised with Flat Bed within 30 min. Hauled him in, fixed his bike and got him on his way in a short time - all with no notice and no promise of return business - transient. I am in the service business for a large corporation: these guys have a great sense of urgency and customer service. Just wanted to say thanks for my buddy and great job guys!!!!
This place is awesome. They helped me with picking a bike that fit and made the process so easy to do.
I went there with my wife and 3 boys to look at youth quads for my oldest 11 years old. My kids were well behaved, not running around or touching things they just stood by me happy to be there. I asked the salesman about youth quads specs and he refused to tell me anything because my 8 year old was with me. He never asked and I never said who I was buying it for, or the age of my sons. So I then explained it was for my 11 year old and he was over the age limit. He still refused because my 8 year old was there. So I then asked about the smaller ones 50s as my 8 and 11 year old would be old enough. He still refused because my newly 3 year old was there. He then told me even if I came back by myself, because I had been in the store with a kid as young as three they could never sell me a youth quad until the three year old was over the age limit and said he would not answer questions because there was no point if they wouldnt sell me one. But he did try repeatedly from the beginning to sell me dirt bikes.
Excellent experience all around while shopping then purchasing my motorcycle, Chad was my sales person and point of contact a great guy to work with pre and post making the purchase. Thanks again.
Nice helpful people and a good selection of motorcycles and gear
Horrible. Bought two personal watercrafts from them; one never ran the other went out after a week. Have spent last two month and hundreds dealing with incompetent sales and maintenance staff trying to have equipment fixed that they sold to us and signed off was water tested and good to go in the first place.Run away as fast as you can!!!
Very friendly and very helpful! Could not ask for anything more. Special thanks to Terry. Spent a lot of time with no pressure, I mean none!
Closed sunday monday
1 nice staff person in the whole place....and she didnt know anything about what i was looking for...im disabled..and feel like they didnt want to deal with me or the special needs i have...not looking for a hand out...just something i can ride...That aside..good selection of new bikes and 4x4s...but not much used...seemed like average prices. Tight space and not much room to move between inventory
Unfortunately we dont get the option to give no stars as a rating. Placed an order on November 21st...they did not email a confirmation of the order but did charge the full amount to my credit card immediately. On November 28th, I get an email that the item listed on their site as available was discontinued. How does it take a week for any online company to determine whether they have an item on hand or not? I was charged immediately for an item they did not have, but it will take them three days to refund my credit card! I highly suggest you stay away from this companys false advertising and poor business practice.
Took forever to order two simple parts for my quad. Kept saying it would be there the next day and two weeks later theyre in. Frustrating. People there are great though!
Shady business practices. Withheld information. Lied about a warranty they sold me. Double check your paperwork before signing, in my excitement I didnt expect to get ripped off and did not protect myself. Would not buy a thing from here.
Just got my Ducati back from service. The communication along the way was excellent, the service itself was completed as promised, and the bike runs/sounds great. There was even a snafu where I was going to wait for the bike to have the service completed. That wasnt possible as the bike needed to be ambient temp. - no big deal, might have been inconvenient, but they went the extra mile this time, and gave me a courtesy lift back home that day while my bike stayed in the shop for the service. This was my first time there, and should I need service again...these guys will have my business for sure. Great job Competition Accessories!
Ive had two interactions with the shop, both left a bad taste and Im not sure Ill go back.. One in service and the other in apparel.I took in a motorcycle for repair, and tune up. After going over all the details of what was needed and filling out a work order I got a phone call 3+ weeks later to ask me about the work being done....needless to say they didnt know the details, and hadnt ordered parts yet. That took another 2-3 weeks. I was told Id be called with a full estimate of the bill for repairs, but I never was. Finally almost 8 weeks later I got a call that my bike was ready, and the cost was more than Id anticipated. I knew the bill would be expensive and I wanted the work done there, so all in all what I got was what I expected, just later and with poor communication along the way. Darn shame, as I wanted to like the shop more than I now do. My repairs came in at $1400 for whatever thats worth.... not a super high dollar amount but enough that Id hoped to be better taken care of, especially since Ive got another bike and am looking for a returning customer relationship. The bike is now running great and Im satisfied with the work.The next time I was at the shop I was looking for a new jacket and my girlfriend was too. We tried on a lot of stuff- they have a pretty good inventory. The cute girls behind the desk were generally helpful and knew about as much as I expect any sales staff to know about the products. Things were going fine until we found a jacket on the clearance rack. The prices were clearly marked, with both a retail price and then a clearance price in red. Above the jackets were two signs, one said all items 50-70% off. The other said all items 70% off! Well it turns out that one of the best fitting jackets was on the rack- seems like a sweet deal...but thats not how they rang up. They rang up as the red price, which was 1/3 off full the full retail price marked. The manager was contacted who did nothing about it but to tell me they were marked wrong. after a discussion she offered to cut the price further but not even to the 50% mark....so they still have the jacket, and Ive got 2 of 2 less than great experiences.Bottom line, make sure you know exactly what your getting, and that its worth it to you. It might be a great shop but Im still waiting for a great experience.
The staff is very friendly and they are always ready to help.
The cost of service was very competitive. I appreciate the customer service a lot.
Great place for bikers of all types.
Zero stars dey never got anything
The professionalism and quality of the service department keeps my business with you. You should keep up the good work.
I worked there a few years back, and their focus is on sealing deals no matter what it takes. They dont care about customers or thier employees really, only lining their pockets. Check over your bike if you bought it their (Even the new) as they forget to prep the bikes the correct way. The owner and his brother dont even ride, they are used car sales men, not motorcycle enthusiast. If you arent making them money or spending your hard earned money in their store they dont want you in it. They dont like people just coming to look, and treat people who do like 2nd class.
Purchased a helmet (saleswoman was rather pushy). Sold us a snow helmet when we clearly told them we were summer riders only. Found the non-snow version much cheaper online and went to return it. Sign behind the register says 20% restock fee if over 10 days. We were 6 days out from purchase. On the small print on the receipt, it stated that if they reordered the item, then you had to pay the restocking fee. We were told they had to reorder it. BS!Met with sales staff - looked at Yahama SMAX. Asked to see if they could met a competitors price and the salesperson told us they would call us in a couple of days. 5 days later, we bought our bike at another dealership since they did not call us back. They will not be getting anymore of our business. Ill drive the extra distance to Wilmington instead!
Horrible place. Big selection of VERY over priced bikes and salesman that act like they want to screw you over in any possible way. You cant walk in there without somebody asking if you want to talk numbers and by that they mean pay their full asking price.Some of the worst customer service at any dealership Ive ever seen. Bought a bike from Clinton county Motorsports instead. 50 mins out of my way and well worth the drive compared to this place.Dont waste your time.
Excellent service! Very knowledgeable about all of the products. Friendly staff! The selection of accessories was incredible, I found exactly what i wanted!!!! A++++++++++++++++
Great selection of biker accessories
I bought a used bike from them and rode it last season. I am looking at upgrading to a new bike and they offered what the kbb price was even though they sold it to me for double that. The bike was sold as used and has only had 3k miles put on it since owning it. On top of that, the new bike I was interested in, they were not willing to negotiate anything below MSRP even though they would be making approximately 2k profit on it. I am disappointed they were not willing to work with their customers more.
Went to buy a rzr and they were nice but our sales guy would not sit still while we were there i know their busy but it was like he didnt reallt care we were there
Always great. Now has a new name it is called Ride1.
I took my 2000 yamaha road star to them for recall work. Friendly staff but the work was TERRIBLE.. loose bolts everywhere including a motor mount VERY loose.. greasy hand prints all over my bike( lost one on the way home) and my throttle cables not attached properly. went on a trip on the bike after tightening everything and cleaning up the bike and noticed an oil leak when I was in Ky.. the oil drain plug was barely finger tight. I called and complained each time I found a different thing messed up. nothing.
Just got my first ATV there. Went great.
Great service and very helpful!!!
Very friendly and courteous. Not pushy at all.
I purchesed a 2013 raider. When i returned to have it serviced they told me a couple days. I waited 3 weeks with no phone call. When i arived to pick it up it had clearly been left out in the rain. The bolt holes and other parts were rusted. They made up some BS story and pushed me out the door. I wish that place would burn down and
Great place talk to Tommy great guy
Best place for EVERYTHING 2 WHEELS!
Place sucks, dont know how they stay in businessmen unless they are just flat ripping off everyone that is dumb enough not to compare prices before they buy, i did by an ATV there in 03 and yes i was one of the dumb at the time because a month after i bought it i found many of the exact same for a considerable amount less. Oct of 2014 i wanted a side x side and went in there just to look and compare some models...of course the salesman says he can make some great deals on 2015s since the 2016 were already hitting the floor, i told him i have bought there before and even priced there before since its close to home and would give them a shot at their best price.....well it was not much of a deal and they kept saying i wasnt going to find anything any cheaper than they were willing to sell it for. I spent about 1 and 1/2 on the web and found 5 of the exact same sxs all within 2 1/2 hours from there and way better pricing...gave them their chance to match the price since they say should support local business but they were kind of nasty after i told them i have a truck and trailer and for an $1800 savings for driving 2 hours to buy at another dealer was just fine with me.....4 hour round trip saved me $1800.....i dont make $450 an hour so it was way worth it to spend a tank of fuel for a road trip like that. never will i walk in their door again. only giving 1 star cause a couple of the apparel girls were pretty good to look at while i was in there. you want accessories go to Iron Pony and save a bunch with a huge selection to choose from.
Very friendly service
A great place to buy all motorcycles and accessories
They have a really big selection of bikes, but thats about all that is good about this place. Their gear is really expensive, and they hire girls to work the accessories area and put them in tight t shirts. Im not complaining about the view, just of the business model. I want a good price on good equipment, I can go to hooters to see girls in tight shorts and t- shirts, I dont need that when trying to purchase anything motorcycle related. Do not any major components of apparel from them, I can guarantee youll be able to find it cheaper elsewhere, even if you dont want to use the internet to buy stuff.I do not trust their service department to do any more work on my motorcycle. The bikes sit outside in an unsecured lot WITH THE KEYS IN THE IGNITION overnight when theyre not getting worked on. Service manager said Weve accidentally lost keys, but weve never lost a bike. Not to mention I got my bike back dirtier than it has even been before. I got my bike back and 1) It took them almost exactly 1 month for them to complete a 1.5 hour recall job. 2) the fuel breather line was routed incorrectly during reinstall of tank, so it was sticking out from under the tank and looked bad 3) Wires for the gages on the tank were reinstalled poorly and they poked out from under the cover that goes around the gages and looked terrible. and MOST IMPORTANTLY 4) they didnt tighten down the bolt to my seat. It fell off my bike while I was taking a turn. Luckily I was in my neighborhood and was turning slowly and I didnt lay it down, But if I were in town or on the highway when it fell off, I could have been hurt or killed, not to mention I would have laid my bike down and messed it up badly...they WILL NOT be touching any part of my bike EVER again.
Terrible experience. I wanted to trade my HD for a Can Am and they hit me with a trade in value that was ridiculously low. Then, basically shamed me for asking for more. Sales staff was extremely high pressure and basically ruined their chances of me buying as soon as I walked in the door. I may give service dept a chance, but never sales.
They had the parts I needed when no other dealer had them. Lots of motorcycles for sale from several manufacturers.
Bought two bikes there. Great service.
Did a 600 mile new bike check up and they tried to charge me 2.7 hours of work when it was done in 45 min. Then they argued with me when I said I was not paying for 2.7 hours @95/hr. Overprice shop even for a dealership.
Great place for motorcycles and accessories
I immediately got help but was told the 2 products I wanted were in the warehouse and they would not get them unless I was truly interested. I did not get to see the products.
Bikes and toys.....need I say more!
This place is crap. Enough said.
Big bike dealer and stuff
👌
They have bikes for me n u
Awesome place!
Took forever with my order said they would give me free stuff for the problem gave me a cheap t-shirt no apologies pushy salesman do anything to sell a bike
They dont even deserve the 1 star....There were 7 or 8 employees standing around doing absolutely nothing, yet my wife and I couldnt get any help in purchasing a helmet for our son...I take it they made their employer enough money for the day...Drove all the way over for Dayton, but never again....
Good place
Cool
Always busy and a wait