There is never a long wait (like Walmart). Im usually in and out. They always have multiple lanes open for the customer convenience. Also, I like that you can simply get in ANY line to retrieve your store pick up item. It even gets better then that Kmart has a reward program and as you spend or dont spend you get all kind of surprise points thats equivalent to cash dollars. LOVE IT!
Was told a few days ago they price matched and when I got here they said they dont price match anything. I left those items behind. On to the other place now for the same exact product for 2/3 the price.
Went on to find stuff for my up coming vacation. Found the most perfect bag to use. Ended up putting $150.00 on layawayThanks
Only 2 registers open. 1 didnt work. They opened a 3rd but did not take the next customer in line. So, people who were not already in line were able to jump into the line of the newly opened register in front of people who had already been waiting.
Always a town favorite Im not sure what I would do if this Kmart closed down. I got to it for almost everything, pants, socks, knock around shoes. The staff is friendly and the place is pretty clean and always changing stock the way it should.
Its a store where most of the employees have attitudes. Never have I once seen them smile or offer any help to me for the six years I have been shopping there. I go there for my cats food and litter. Now today I found out they have switched Friskees cat food for some generic brand. Now thank goodness I dont have to deal with rude people in Kmart anymore.
It is what it is. If you need something quick you can usually get it here. But often the lines are horribly slow or just unfriendly staff.
The service stunk, to put it politely. Watched the cashier take 10 minutes to finish one transaction, and the manager saw all this and did nothing until some one verbally began to complain. Then the manager started taking customers at the service desk. Still took me 20 minutes to get out of there after I found what I wanted. So yeah, one star and no more.
Most employees are nice and helpful. Some, not so much. Their items are more expensive than Walmart. Unfortunately Walmart is further away and Id spend more there because they sell more things I want & need.
I love this Kmart its friendly peoples work here.Very helpful and nice and Clean.
I love this store its never busy in and out in no time.
I am a faithful customer and I had a really bad experience with the manager and one of his employees I will never shop there again. They lost a $100 from me today I told them to put everything back the manager treated me really poor his name is Unter I will be talking the a step higher I am talking about the on stager IL
Needed assistant in furniture 2 different associates requested and no one came so I left the store HORRIBLE CUSTOMER SERVICE !!!!
Very nice lady by the name of Mary (cashier) was absolutely wonderful and very Patient! I must say she really went out her way to make sure my needs were met. Also Ri-Ri was also excellent in helping in the shoe department, when I couldnt find my size she insisted on going in the stock room to look for my size. I thank you because customer service was at its best with these two women.... I hope this will shine a light on Jimi (service associate) when asked for help with a particular item his answer was I dont know ....... Not a good answer, then he told me who to go look for to ask..... (need I say more) .
This place needs some tlc and some better lighting. It would be nice for the parking lot to be redone and maybe kmart to price match to stay in competition.
Its the only one that i know is still opened!!! 5 stars for them
Great sales! Pharmacy is great, but cashiers at the front are not to bright!
Remodeled store making it a bit more pleasant to shop in.
This is the most racist Kmart I have ever been too! I used to work here. They fired me because a Caucasian lady lied and said I was rude to her. When all I said was, I put your receipt in the bag. Years later I tried to apply to another Kmart. Only to find out, that I was banned from working at Kmart and Sears for life...
Always friendly staff, the prices are a little high but you can find some sales.
It was great when it was there. Rip Kmart
Always have items that are listed for sale but freely offer rainchecks when they are out.
A good price on item and in a well plaza to get.
Merchandise seems to be old. almost all of the electronics, and appliences perchased here dont last more than 1 year. Alot of miss priced items and very pricy compared to walmart or meyers.
Love it but some employees didnt know where was what i was looking for
Get store for quick pick up of items.
Give it zero stars if I could. I was racially profiled and Im white. Was told by a black cashier his line was closed. Went to another line while I watched black customers continue through his line. When I confronted him about it on the way out he told Black privilege. And I now see why you are going out of b
Good place to shop, just had a hard time finding things.
Clerk was very helpful in the toy department.
Clean no line, easy to fine what your looking for
Always have a pleasant experience here.
Only 1 check out open- 6 customers in the line. moving smoothly
Its a neat and clean place to shop
Has great shoes for petite women.
Kmart have a sale BOGO didnt get the sale they said when the cashier rung up both items the sweater was BOGO but the pant she said were not but the sale sign were over the pants rack and can mix or match appeals, talk with the manager he said the same Kmart in Chicago Heights, IL on Chicago Rd
Its very clean and the people are very nice. I am comfortable walking around in the store.
Wide variety. Never disappointed
Its very nice and clean and everybody is nice
Always find everything I need!
Excellent went there for last minute flowers sales lady help me get more for my money so sorry I forgot her name she so deserving of the recongntion
Clean and organized. Always someone asking if you need any help.
Its really sad to see this kmart go. It will be missed by the time it closes. So many memories here
Nice Kmart & its nearby which is a good convenience!
Sometimes it takes FOREVER to checkout. They just received an upgrade of their point of sale devices, but the registers are still old. I have to be in a very patient mood to go in here.
Pharmacy is fantastic great customer service
Not many scooters for handicap.
Diane P was wonderful and deserves a promotion!
Nice store with friendly people.
Love our local kmart
Terrible!If you are dumb enough to go this store DO NOT try to pay with a BMO Harris ATM card. They will tell you that the transaction did not go through, but the funds will be taken from your bank account.And the manager....Oy.
I wanted to give them my business, to do my part to support businesses in Steger, but my friends, family and I have had enough of their exceptionally rude employees. Well be going elsewhere.
Freindly but slow
I hope you dont have to go there.
Great deals all the time
Its a very small location.I didnt find what I was looking for but found some other things on sale.
It was clean and convient and the staff is Friendly
As good as a Kmart can probably be
Under staffed.I was disappointed with the staff and there knowledge of merchandise and locations.
Never have enough registers open. Just close to Crete.
THIS PLACE IS CLOSED, NO LONGER THERE.
Only Kmart in the area for miles. All others have closed.
Wonderful and helpful staff
Theyre having a big sale
Their selection of toys are actually few and so is most of their products and their prices are high.
They lost something I had put on layway. How do you lose an item. Half of the employees are just standing around not doing anything. If I could give negative stars I would.
Nice local place
I like the deals i save money everytime i shop at Kmart
Love this place.
The store had the toy I was looking for . I put it on layaway, for $1.
Shop here some times its near my house walking distance.
Has what I need prices are a little high needs to update very much
Junky, staff always looks depressed or unmotivated.
Its always hard to find help on the floor layaway nevers answers the phone.
What a hole in the ground. Close this one to.
I havent been there
Lacking so much. Closed now
Horrible! Very over priced, not much to choose from!
The Bathrooms where out of order and store was not as organized as Im used to seeing Kmart stores.
It sucked their was one person in particular that sucked the worst.
Pretty cheap to shop at
Selling out at discounted prices!
This store saved my pockets
Everything was good
Pleasant and helpful
Has everything you need.
This location is almost gone.
Its getting rundown and dirty
Great prices
Not many of these left
Have nothing you need
Good prices
Rude, dirty, and expensive.
Kmarts history to this area!!
Great place
Always liked this Kmart
Pharmacy service is at 100%
Had what I needed.
Expensive and a little cluttered
Not enough cashiers