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Abra Auto Body Repair of America
1818 N, Locust St, Sterling, IL 61081, United States
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Abra Auto Body Repair of America
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Review №1

I had them replace a front windshield on my 2001 Pontiac Grand Am. There were able to get the glass installed quickly and at a great price for me. I will definitely use them again in the future.

Ma
Review №2

Nice friendly staff. Got an estimate quick was out the door in about 15 minutes.

As
Review №3

Terri was amazing and very polite. She answered all my questions and made great conversations! Will definitely be going back if I need anything!

go
Review №4

They did a very good job. 👍

Sc
Review №5

Well my experience with them was more then I expected to deal with.They couldnt do even a good job the first,second or the third time so we went for the forth round to get it done.I would have thought it should only take one time not so here.But finally got it to where I would accept the work after the forth time.So I would say good luck and inspect everything and take pictures of before and after.Also get everything in writing so you know whats to be done and hold them to it. Not just the quote if they say something else that is going to get done make them write it in there as well.But I am finally good with the work just still need the alignment that was promised.

Tr
Review №6

Went to abra for my progressive insurance claim. It was my only option took about a week to fix minor bumper work. Decent repairs done and customer service was poor. Nice enough to give us a loaner car for free for the week.

Ch
Review №7

Great customer service and vehicle repaired quickly!

Da
Review №8

Great job. Friendly employees.

Wi
Review №9

Everything was great with the body shop until their recommendation on a car salesman to replace the car that was totaled. The salesman is a liar, a dishonest salesman with no integrity. They don’t care to correct his actions and to make this wrong, right. The way they take advantage of women is like they are back in the 1900’s! Disgraceful Dealership if this is the only way to get a sale!

Sh
Review №10

Took forever! It was more than 1 month to get vehicle back. There was an additional 2k of damage when working on it. Half the parts were after-market. They were nice and made it right, but I wont go here again.

C
Review №11

These guys wanted to charge me $5000 for less than 3 days of work. Either they didnt want the job or they thought I was dumb enough to let them take advantage of me.

Ca
Review №12

Very friendly professional staff.

Em
Review №13

I am pretty new to car shops around the area (and car shops overall). When I spoke on the phone, and when I met them in person, everyone at Abra was super nice, helpful and respectful towards me. I had a rock chip in my windshield, filed a claim and worked with Abra for a windshield repair. They did a great job!

mi
Review №14

The trademark said it all “Right the First Time…On Time. ™”Everything handled in respects to the consumer. I was pleased to do business with the likes of ABRA.One incident & a step into ABRA. They had everything covered all within two trips. Got the initial repairs swiftly. Received a rental when things werent quite right.Highly recommend these swift auto dealings to anyone!Mikey George Watts

Ar
Review №15

Very pleased with my service here. They kept me updated and assisted me with a misunderstanding with the local rental service. Ed and the rest of the team were extremely helpful.

Ko
Review №16

This is by far the best service Ive ever had at an auto body shop!! These guys are very nice, very reasonable and incredibly fair! Tyler and Jaime helped me every step of the way and definitely stood behind their word! They will be my first call in the future.

Ma
Review №17

Very welcoming, prompt service and the free rental was great. And they did a quick detail on my car before I got it back which was pretty nice.

At
Review №18

I am BEYOND thrilled with my service I received! Not only did they repair my car in record time, but the job they did was breathtaking. The office girls were so curteous & professional. They fully handled my claim, leaving me stress free. They even did a bit of cleaning in my car. Definately returning in the Spring for my other repairs!!!

Ro
Review №19

I stopped in here and Eddie help me fix the rear window trim on my moms jeep that broke the other day for them it was a simple fix . Eddie did his best and Im happy with that . Im glad they took the time to help us. thank you (Eddie) and Abra auto body

Pu
Review №20

I went there for an estimate, and the guy wants to start on my vehicle without telling me how much its going to cost. Even though I am going through insurance, I still need to know what needs to be fixed and how much. When I called to speak with one of the employees in regards to an estimate, he replied “why do you care if insurance is paying for it “. I feel like you’re trying to the insurance as their personal ATM. Very dishonest.

St
Review №21

I have come here three times and there is a reason for it. Excellent service, unbelievably accommodating, and welcoming. Highly recommended.

An
Review №22

.....have been there once..... just to check on the price to replace a windshield. We seemed to be inconveniencing them, and the price to replace the windshield was twice that of another estimate we had received elsewhere. We were not impressed. Needless to say, we got the windshield replaced elsewhere.

Jo
Review №23

I will never recommend Abra company to ANYONE. I had the worst experience ever! My vehicle was vandalized and towed to the shop. After my vehicle being in the shop for couple days I decided to call to get an updated, they did not have an estimate yet and the car was just sitting there.I had to call the insurance my self and tell them Abra did not have an estimate done and I needed my car fixed. It took a week for them to get an estimate done. I decided to take my vehicle somewhere else. 2 months later they billed my insurance addition amount of 390.00 for storage which if they did their job faster I would of keep my service there and I did not had to pay for extra storage . Now I am stuck with this amount and I have to pay out of pocket or it will be sent to collections.

Kr
Review №24

Insurance work on my husband and sons car. Misalignment on husbands door, and misalignment on sons quarter panel. Sloppy work.

Ge
Review №25

Had window replaced in my truck .Had a very good time. done very well and a head of time .

Wi
Review №26

They did a amazing job on fixing my front bumper. Only took two days.

J
Review №27

Quality is good but communication between staff sucks and they only do certain jobs on certain days. Parking sucks too.

Mi
Review №28

Staff is kind and helpful, small place, has coffee, charged a bit high on repairs.

Ni
Review №29

Great body shop and does wonderful work

Tr
Review №30

Quick easy and friendly

Ja
Review №31

Took a couple times but they got my car to almost normal

Ga
Review №32

Windshield Replacement

Sa
Review №33

Insurance told me to go here. Never again.

Ad
Review №34

Great work and quick!

Ti
Review №35

Responsive, helpful, conscientious.

Ja
Review №36

Fast and good prices

Ji
Review №37

Poor quality work.prices are to high

Ja
Review №38

Great service!

To
Review №39

Great business

Information
2 Photos
39 Comments
3.5 Rating
  • Address:1818 N, Locust St, Sterling, IL 61081, United States
  • Site:https://abraauto.com/abra-auto-location/386-sterling-il
  • Phone:+1 815-625-2272
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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