We had an amazing experience with Ohio Valley Honda. It had been recommended to us early in our car-shopping process, but it wasnt until we had a pretty negative experience with another dealership, in which nothing was possible, that we went to our home-town dealer. Josh was knowledgeable and helpful. There was certainly less merchandise, but we found almost exactly what we were looking for (not the color) and at a reasonable price with great service. I highly recommend this dealer!
Had an appointment took me in at that time had a oil change checked all my fluids plus did other safety checks very happy with their service
Awesome experience every time! Purchased multiple vehicles and the transactions are always easy and quick! Sales, service, and parts are excellent.
Troy in sales and Mika in finance made this a truly great experience. Have been searching for the car and deal for months in this crazy current climate. We were in and out in under 2 hours. Couldnt be happier.
Very friendly and helpful. Easy to work with. Not at all pushy. Love my new car. They made it simple. I
Picked up my new car today. This is the second car I have purchased from them. Although it is a drive for me it is worth it. They are so nice and so helpful you couldnt ask for more. I recommend them without reservation. Thanks Ohio Valley Honda!
Absolutely no pressure sales tactics. Easily complied with me asking several different financial scenarios. Everyone was completely professional and thoroughly knowledgable in their craft. Thank You Troy Heckathorn for a pleasant and seamless buying experience.
Amazing at their job. They handle their customers extremely well and were incredibly hospitable.
Bought my 2009 Honda Accord over 6 years ago. Had one minor issue, one recall Karma and just oil changes. Everybody was pleasant and no issues. No complaints from me. Will continue to go here when the time is needed.
Always great service and friendly..
Excellent service department. Spoke with them via email regarding a part to install. Took the time to make sure they were going to order exactly what I needed. Car was done on time with no surprise extra fees. Will definitely be back for future service needs 👍
Good sales person and nice sales floor!!! The service center is said to be reasonably good!!!
Very trustworthy . If it doesnt need fixed, they dont do it.
Shawn and his service center are the very Best ! He and they go over and beyond to do their very best job possible! I will always do business with Ohio Valley Honda, as long as they do an awesome job!Thanks again Shawn.
Fast friendly service!
Took my girlfriends car in today and I really appreciate the friendly people behind the counter, the nice chill environment of the waiting room with more than enough magazines to peruse through and good ole day time television to help pass the time. As an added bonus I was greatly thankful for the mechanics filling up my windshield wiper fluid tank since I neglected to do so before headed out for my appointment today. It’s the little things guys, thank you!!!
They were very honest with me about what the repairs would cost and they said they wouldnt spend that much on a car this old. I truly appreciate their honesty!
Oh my. Great sales, financing, all around staff. We will purchase a vehicle only here. Service department is wonderful. We can not say enough about Ohio Valley Honda. Buy your vehicle here.
Ive always been treated well here. Both on the sales floor and in the service department Ive never felt pressured. Have bought two Hondas here and have numerous friends and family whove done business here. Ive never heard anyone complaining about service or dealing with this location.
Salesperson was very nice and helpful. Didnt buy a car at current time, but will be returning in the future
Great experience buying a used car and didnt feel bad after. and the salesman Donnie was very professional.
Caring and helpful people, always great service.
Great people and service
Very prompt fast reliable and friendly
Best Honda dealer around
Went for a simple task and they did more... Free? Weird but awesome and Nice 👌😊
Too expensive on used cars they could come down alot and work with people. Especially if your using cash and possibly a trade in
We had a great experience at Ohio Valley Honda. Derrick was a tremendous help to us throughout the years. I would highly recommend buying or leasing here.
Went to have an air bag replaced as recommended by the manufacturer. It was done for free. But they installed a black piece that totally sticks out like a sore thumb among our two toned interior. We contacted them and they reply ed with. We are not liable for any inconvenience please call this customer service line. Or the BBB.
Got our first new car here! The salesmen were very personable and helped with alll the little details of looking and buying our car. The salesman we had knew almost exactly what we were looking for and we bought it two days later!!!!
Check them out if you are looking for a new ride, even if you want a non Honda. You never know what will get traded in. I found a nice low miles Dodge Grand Caravan for my wife on the used car lot.
Everyone here was super helpful even though I was not looking to buy just yet. I came here to see what my options would be if I was unable to get my car fixed. It was black Friday so they were probably more busy than usual because of the deals they were running. The issue with my car ended up to be cheaper than quoted to Im not in the market yet but when I am Im coming back.
Utmost unprofessional mechanic. Went in for door repair, on the skinny, was verbally quoted one price from a mechanic, and once complete and time to pay, was forced to pay an ADDITIONAL 350.00 ON TOP OF THE 280.00 QUOTE. There was no misunderstanding or you misheard me....the cashier apologized and confirmed the invoice was absolutely written up wrong and provided up with a copy of the mechanics write up and noted to us that the mechanic had been told about before. So this apparently is a trending issue there. Would recommend going to another dealer. UNSATISFIED. WILL TRAVEL FAR OR ANOTHER STATE BEFORE GOING BACK AT THIS SITE.
Purchased my second Honda (bought new) through this dealership last week. I had a nice time back in 2006 (bought used) and didnt hesitate to make them my first stop when I was ready to buy again. Had a wonderful, no pressure experience. Everyone is exceptional and nice. Dealership and maintenance waiting areas are clean. The parking lot is well lit. I was able to test drive both new and used and my sales person was knowledgeable and willing to find any answer I may have had.If you are just looking, during after hours the new vehicles are locked behind a fence so mostly used are out front, which is my only complaint, but understandable.Maintenance and oil changes are done in a timely manner and have a night drop box. They have reasonable oil change prices and they are done right...with a free car wash if weather permits.I would recommend this dealership to anyone looking for a new Honda, no need to go anywhere else. I will be back for my 3rd, 4th and 5th Honda!
Had a recall on airbags and the panel they replaced was black instead of brown to match the interior.
Love my Honda and the service department staff are always friendly and clear about what your car needs and what it will cost.
Will def be back..great service dept
Friendly staff. Wide selection of new and used vehicles at a very reasonable price
Good Saleman, Knows His Crv.
Quick, efficient, and keep you informed on any services due.
Good people and great service. Had me in and out in no time.
Great service, second car I purchased from them, will never go anywhere else
Great service! Not only was service quick the price was reasonable.
The service was very helpful in answering every question I had.
I never have any problem with the Ohio Valley Honda they do my work well
I wish there was an option to give zero Stars. I bought a 2010 Honda certified car. That doesnt mean anything since then in two years I have had my engine rebuilt, a brand new air conditioning system put in, new timing chain put in, complete suspension rebuild, on and on and on. Some covered but some not. But now Ive left in tears I will never go back to this Honda ever again save your time save your money drive to another Honda dealership or dont buy a Honda at all.
Went there to get oil change and asked if they can take a look at the brakes. After they checked the car they waned to charge me $39 for checking the brakes which they had never mentioned this charge, and they lied and said that they told me about the charge when I scheduled my appt. All what I did was trying to clarify the charge but this technician (Shawn) was very rude and told me not to bring my car to their shop anymore!! Horrible customer service especially for a Honda dealer.
A Rare Find....Good Honest People.Thankyou Guys.
Very helpful and quick to work with!
They are nice and get you right in
Did nothing when there was a problem with the Jeep my girlfriend bought from them. Major problems after that and didnt help when transfer case was going out.
Very friendly and helpful sales staff.
Great service nice people and great deals
Sales people are great no pressure sales people
Ohio valley is the worst car lot I ever went to buy a car
Great place to do business!!
Like most dealerships you play the haggling game, but ended up with a very nice SUV.
They are ok just watch for them hiding extra cost in paperwork
Bad service. Look elsewhere.
Salesman very nice and helpful
Quick and professional
Not very helpful people
Poor customer service.